Cadillac ATS Service Bulletins (2017)

1,322 manufacturer communications on file.

• February 17, 2017•Document ID: 10113427

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC5588C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113427-0001.pdf↗
• February 16, 2017•Document ID: 10116585

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  02-00-89-002Q

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

  Associated Products (536)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 516 more
  Associated Documents

  • DownloadMC-10116585-0001.pdf↗
• February 16, 2017•Document ID: 10113425

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5331D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 model year.

  Associated Products (58)

  2017 Buick Enclave2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac XTS2017 Chevrolet Equinox2017 Chevrolet Impala2017 GMC Acadia2017 GMC Terrain2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain+ 38 more
  Associated Documents

  • DownloadMC-10113425-0001.pdf↗
• February 13, 2017•Document ID: 10116587

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  07-06-04-025L

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.

  Associated Products (112)

  2017 Buick Enclave2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Equinox2017 Chevrolet Impala2017 Chevrolet Traverse2017 GMC Acadia2017 GMC Canyon2017 GMC Terrain2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS+ 92 more
  Associated Documents

  • DownloadMC-10116587-0001.pdf↗
• February 13, 2017•Document ID: 10116584

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-03-10-003O

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

  Associated Products (220)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 200 more
  Associated Documents

  • DownloadMC-10116584-0001.pdf↗
• February 13, 2017•Document ID: 10113418

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5029H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113418-0001.pdf↗
• February 13, 2017•Document ID: 10113417

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6049F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.

  Associated Products (40)

  2018 Chevrolet Equinox2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra+ 20 more
  Associated Documents

  • DownloadMC-10113417-0001.pdf↗
• February 13, 2017•Document ID: 10113416

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP5338A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113416-0001.pdf↗
• February 10, 2017•Document ID: 10116626

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:DISC:CALIPER

  Mfr Comm. #:

  17-NA-040

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to apply copper paste to the brake calipers to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.

  Associated Products (23)

  2017 Buick Regal2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2017 Chevrolet Corvette2016 Buick Regal2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac XTS2016 Chevrolet Corvette2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS2015 Chevrolet Corvette2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS2014 Chevrolet Corvette+ 3 more
  Associated Documents

  • DownloadMC-10116626-0001.pdf↗
• February 10, 2017•Document ID: 10113472

  Service Bulletin/Repair Instructions
  WHEELS; EQUIPMENT

  Mfr Comm. #:

  PIP5375B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (17)

  2017 Cadillac ATS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 GMC Canyon2016 Cadillac ATS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 GMC Canyon2015 Cadillac ATS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 GMC Canyon2014 Cadillac ATS2014 Chevrolet Corvette2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10113472-0001.pdf↗
• February 10, 2017•Document ID: 10113413

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4902J

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113413-0001.pdf↗
• February 9, 2017•Document ID: 10116625

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  17-NA-039

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides additional information on what oil to use in the 2.0L engines to eliminate the risk of engine/piston failure.

  Associated Products (24)

  2017 Buick Envision2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Chevrolet Camaro2017 Chevrolet Malibu2016 Buick Envision2016 Buick Regal2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Chevrolet Camaro2016 Chevrolet Malibu2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Chevrolet Malibu2014 Buick Regal2014 Cadillac ATS+ 4 more
  Associated Documents

  • DownloadMC-10116625-0001.pdf↗
• February 8, 2017•Document ID: 10113408

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  PIC6086C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

  Associated Products (41)

  2017 Buick Encore2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac ELR2017 Cadillac XTS2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Yukon2017 GMC Yukon XL2016 Buick Encore2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2016 GMC Yukon XL2015 Buick Encore+ 21 more
  Associated Documents

  • DownloadMC-10113408-0001.pdf↗
• February 7, 2017•Document ID: 10116596

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  16-NA-109

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

  Associated Products (349)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 329 more
  Associated Documents

  • DownloadMC-10116596-0001.pdf↗
• February 7, 2017•Document ID: 10113375

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  GCUS-3-838

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  16119 - Customer Satisfaction - General Motors has discovered an inadvertent error in the Parts Content Information portion of the window label on certain vehicles, which displays US/Canadian Parts Content for the vehicle, and Country of Origin (COO) information for the engine and transmission on these vehicles. As a result, the label displayed incorrect parts content percentages and COO information for the engines and transmissions on these vehicles. GM will contact involved owners of the affected to notify them of the situation. This label error has no effect on the safety or operation of the vehicles. Dealers are to affix a corrected new replacement label to the vehicle.

  Associated Products (8)

  2017 Cadillac ATS2017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Sonic2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113375-0001.pdf↗
• January 31, 2017•Document ID: 10116573

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:BACK UP LIGHTS

  Mfr Comm. #:

  17-NA-026

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides repair information to correct a customer concern of the left tail lamp flashing too fast and/or left turn malfunction message in the DIC.

  Associated Products (1)

  2017 Cadillac ATS
  Associated Documents

  • DownloadMC-10116573-0001.pdf↗
• January 31, 2017•Document ID: 10116572

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  17-NA-025

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

  Associated Products (46)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 26 more
  Associated Documents

  • DownloadMC-10116572-0001.pdf↗
• January 30, 2017•Document ID: 10116546

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  16-NA-354

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to reprogram the HVAC control module to correct the customers concern of the passenger side HVAC controls resets to default after the vehicle sits for 15 minuets or more.

  Associated Products (2)

  2017 Cadillac ATS2017 Cadillac CTS
  Associated Documents

  • DownloadMC-10116546-0001.pdf↗
• January 26, 2017•Document ID: 10116540

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  15-NA-017

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

  Associated Products (398)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 378 more
  Associated Documents

  • DownloadMC-10116540-0001.pdf↗
• January 26, 2017•Document ID: 10113346

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE: ASSIST

  Mfr Comm. #:

  PIC6123B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

  Associated Products (27)

  2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS+ 7 more
  Associated Documents

  • DownloadMC-10113346-0001.pdf↗