Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10021264June 8, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER DOOR HINGE WEAKENED WHICH CAUSED THE DOOR TO BECOME SPRUNG. IT RUBBED AGAINST THE FRONT FENDER AND CAUSED IT TO BEND. CAR HAD 25,109 MILES ON IT AND WAS UNDER WARRANTY. BUICK REFUSED TO HONOR THE WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021724May 28, 2003
VEHICLE SPEED CONTROL
NAR 05/28/2003 *MR SERIOUS DEFECT SPEEDOMETER. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020466May 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE THE DRIVER ATTEMPTED TO TURN A CORNER THE VEHICLE STALLED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018408May 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STOPPING ON A HILL WITH THE TRANSMISSION IN 'D', AS SOON AS I TOOK MY FOOT OFF THE BRAKE, THE CAR STARTED ROLLING BACK. THIS IS A DANGEROUS SITUATION WHEN CARS ARE BEHIND AND YOU COME TO A STOP ON A HILL AND THEN NEED TO GO. *NLM THE DEALER REPLACED THE TORQUE CONVERTER BUT THAT DID NOT SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017063May 5, 2003
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE NOISE AND OVER HEATING, TRANSMISSION HARD SHIFTS BETWEEN 1-2. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017073May 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DRIVER-SIDE DOOR HINGE, AND DOOR AND FRONT BODY PANEL EDGES, WERE BENT BY ONLY A SMALL AMOUNT OF WIND PUSHING DOOR FORWARD. TWO ATTEMPTS BY DEALER TO RESET THE DOOR, INCLUDING A NEW HINGE, HAVE FAILED TO RETURN THE DOOR AND WINDOW TO ORIGINAL POSITION AGAINST THE DOOR SEAL, RESULTING IN A CONSTANT WIND NOISE WHICH IS VERY ANNOYING. HINGE OR DOOR FRAME TO WHICH IT IS ATTACHED APPEAR TO BE INSUFFICIENT IN STRENGTH. EVERY TIME THE DOOR IS OPENED FULLY THE HINGE CAN BE SEEN TO BEND AWAY FROM THE STRUCTURE TO WHICH IT IS ATTACHED IN THE DOOR FRAME. DOOR ALSO DOES NOT SEEM TO HAVE A "STOP" TO PREVENT REOCCURENCE OF THIS PROBLEM. GM DOES NOT SEEM TO HAVE A RETROFIT PROGRAM IN PLACE TO REPLACE THE HINGE OR DOOR FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017489April 24, 2003
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM LOCKED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017331April 22, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS LOCKED TOGETHER AND STOPPED ROTATING. THE CONSUMER HAD TO PHYSICALLY UNLOCK THE WIPER ARMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017182April 18, 2003
POWER TRAIN
WHILE DRIVING THE VEHICLES TRANSMISSION JERKED HEAVILY, THE GEARS LOCKED UP AND THE VEHICLE ACCELERATED. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015980April 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE LOST POWER, WHEN ACCELERATING FROM A STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015902April 15, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING THE CONSUMER HEARD A GRINDING NOISE. UPON INSPECTION IT WAS NOTED THAT THE FRONT WHEEL BEARINGS FAILED PREMATURELY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009920March 25, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STRUCTURE
THE TAILGATE HATCH OPENED WHILE BEING DRIVEN. THE DEALER STATED THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER REQUESTED A REPLACEMENT VEHICLE OR A BUY BACK. THE LEFT FRONT DOOR HAD A WINDING SOUND, CAN SEE A GAP, AND DID NOT OPEN PROPERLY. THE HINGES WERE ADJUSTED. THE HEATED SEAT WAS INOPERATIVE. THE REAR HATCH LIGHT HAD COME ON WHEN GOING OVER BUMPY ROADS, AND THE REAR HATCH SWITCH WAS STICKING. THE REAR HATCH SWITCH WAS REPLACED, AND THE LIFTGATE LOCK ASSEMBLY WAS REPLACED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012306March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY AND WITHOUT. THE DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007785February 19, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:WINDSHIELD, UNKNOWN OR OTHER
2002 BUICK RENDEZVOUS VERY LOW PASSENGER HEAT, TROUBLE DEFROSTING WINDSHEILD. CAR TAKEN IN TO DOBLES BUICK IN MANCHESTER, NH THREE TIMES THEN TULLEY BUICK OF NASHUA, NH. INFORMED, WILL NOT PUT OUT MORE HEAT. DRIVING IN COLD WEATHER A BLANKET IS USED. SOME TIMES TURNING LEFT OR RIGHT A BLAST OF HOT AIR COMES OUT OF VENTS. MORE HOT AIR COMES OUT OF TOP VENTS THAN FLOOR VENTS. BOTH DEALERS TESTED CAR AND INFORMED IT WAS WORKING TO FACTORY SPECS. WE HAVE ASKED TO HAVE THE BUICK AREA REPRESENTIVE CONTACT US ON THIS MATTER. THIS CAR PURCHASED NEW 12-20-2002 , CURRENTLY HAS ABOUT 1600 MILES. DEALER SAID WAIT UNTIL THE WEATHER GOT WARMER AND IT WOULD NOT BE AN ISSUE. HAVE CONTACTED BUICK @ 1-800-521-7300 ASSIGNED CASE 1-66914926 AND DORETHA HOLDER, THIS WAS 1-24-2003 @ 1-866-952-4368 X58900 SHE HAS FAILED TO RESPOND TO OUR PHONE CALLS. CALLED MAIN NUMBER AGAIN NOW TALKING TO ELISA ORTIZ @ 1-866-942-4368 X48335 SHE SAID SHE WOULD TAKE OVER THE CASE. THE CAR IS NOT ENJOYABLE TO DRIVE IS A HAZARD AS THE PASSENGER COMPARTMENT DOES NOT GET ADEQUATE HEAT FOR DEFROSTING WINDOWS AND HEAT THE PASSENGERS. I TOLD DOBLES THAT WE WOULD CLAIM IT UNDER A LEMON LAW THEY INFORMED US THAT BEING THEY DO NOT FIND A PROBLEM THAT OUR CASE WOULD BE WEAK AND WOULD PERHAPS BE THROWN OUT. EVERY PERSON THAT HAS BEEN IN THIS CAR IN THE COLD WEATHER COMPLAINS IT IS TOO COLD. CAN NOT FEEL SAFE IN CAR IN COLD FREEZING WEATHER AS THE WINDOWS ICE UP. OUR FAMILY OWNS CHEV 2001 SILVERADO, A 1997 CHEV CONVERSION VAN, 1997 CADY- CATERA . ALL OF THE OTHER CARS WILL PROVIDE ENOUGH HEAT FOR DEFROST AND PASSENGERS. THIS WILL NOT. IS THE BURDEN OF PROOF ON US BECAUSE THE FACTORY SAYS IT IS NORMAL? WE INITIALLY LIKED THE CAR AND ALL WE ASKED IS FOR A RESOLUTION TO OUR PROBLEM. I HAVE TAKEN CAR TO AN INDEPENDENT SERVICE STATION AND THEY SAID BUICK SHOULD LOOK AT CONNECTIONS IN THE "AIR CONNECTION BOX".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006147January 31, 2003
VISIBILITY:WINDSHIELD
WINDSHIELD HAS TWO SMALL CHIPS THAT DEVELOPED INTO A LARGE CRACK ON LEFT SIDE. DEALER IS AWARE OF THE PROBLEM.PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004981January 30, 2003
AIR BAGS:SIDE/WINDOW
ON FLORIDA TPKE. I WAS CUT OFF WHILE TRAVELLING IN MIDDLE LANE. I EVADED A CRASH BY PULLING TO RIGHT AND MY VEHILCE SPUN180 DEGREES AND THEN FLIPPED OVER 360 DEGREES COMING TO REST RIGHT SODE UP. MY VEHICLE WAS A 2002 BUICK RENDEZVOUS WHICH WAS TOTALLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003682January 13, 2003
EQUIPMENT
CONSUMER STATED MOTOR HEATER WILL NOT BLOW OUT HOT AIR. MANUFACTURER WAS CONTACTED AND STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001593December 27, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES VEHICLE STALLS INTERMITTENTLY WITHOUT WARNING WHILE DRIVING. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR DIAGNOSE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001131December 18, 2002
VISIBILITY:WINDSHIELD
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE. CONSUMER LOOK THROW THE REAR VIEW MIRROR, AND NOTICE THAT THE REAR WINDSHIELD HAD SEVERAL CRACKS IN IT, WITHOUT ANYTHING OBJECT IMPACTING THE GLASS. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770602December 8, 2002
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
VIN [XXX] ON WAY TO LEMON LAW ARBITRATION CONTINUED MALFUNCTION OF COMPUTER COMPONENTS, SECURITY SYSTEM, ELECTRICAL SYSTEM(S) INDEPENDENT DIAGNOSTIC BY CERTIFIED TECHNICIAN REQUESTS VEHICLE TO BE GARAGED NOT DRIVEN DUE TO DANGER. DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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