Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10448429February 18, 2012
AIR BAGS
I WAS IN A HEAD ON COLLISION HITTING A CAR THAT RAN A STOP SIGN OFF A HIGHWAY. HE WAS TRAVELING AT A HIGH RATE OF SPEED. NO AIRBAGS DEPLOYED. THE ENTIRE FRONT END WAS PUSHED INTO ME CAUSING EXTENSIVE INJURIES TO BOTH KNEES AND LEFT SHOULDER BECAUSE THE SEAT BELT DID LOCK UPON IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10448209February 16, 2012
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, FUEL SYSTEM, GASOLINE
A FUEL LEAK OCCURRED WHILE IDLING WITH THE GAS RUNNING BACK TOWARD AND UNDER THE DRIVER NEAR THE CATALYTIC CONVERTER. THIS COULD HAVE CAUSED A MAJOR FIRE AND LOSS OF LIFE / WIFE. THE BUICK MECHANIC FOUND NO O RING IN THE UNIT. IT WAS NOT LISTED AS A GM / BUICK RECALL AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE COST. AN INTERNET CHECK FOUND IT TO BE A NHTSA RECALL (07E021000.) AS AN "AFTERMARKET EQUIPMENT BY MADE BY DELPHI." IN CALLING DELPHI AT 877-411-8770, THEY DENIED RESPONSIBILITY AND LIABILITY TO REPLACE IT. WHEN QUESTIONED THE CUSTOMER SERVICE REPRESENTATIVE NOTED HE GETS "5 OR 6 CALL DAY ABOUT THIS DEFECTIVE PART." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446913February 6, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
WE DROVE 6.4 MILES FROM OUR RELATIVES HOUSE TO A RESTAURANT. WHEN I PARKED, MY WIFE NOTICED SMOKE COMING OUT FROM THE FRONT OF THE VEHICLE ON THE PASSANGERS SIDE. I TOLD HER TO EXIT THE VEHICLE AND I RELEASED THE HOOD LATCH. WHEN I OPENED THE HOOD THE FLAMES WERE VISIBLE. I CALLED 911, PRIOR TO FD ARRIVAL THE FLAMES WERE PUT OUT BY SOMEONE FROM THE RESTAURANT. THE BRAKE LINE HAD RUSTED OUT AND THE BRAKE FLUID LEAKED OUT ONTO THE EXHAUST SYSTEM CATCHING THE ELECTRICAL SYSTEM ON FIRE. THE RESPONSE FROM BUICK VIA CLAIMS ADMISINSTRATOR BRYAN SCHWARTZ THEY CLAIM NO LIABILITY DUE TO BRAACH OF WARRANTY. I CLAIM THIS BRAKE LINE SHOULD NOT HAVE RUSTED OUT AFTER ONLY 60,000 MILES. AT 59,411 MILES THIS VEHICLE WAS SERVICED @ VYLETEL BUICK INCLUDED IN THIS SERVICE WAS A MULTI-POINT VEHICLE INSPECTION INCLUDING THE BRAKE SYSTEM (ALSO INCLUDING LINES,HOSES AND PARKING BRAKE) NO ISSUES WERE NOTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446325February 2, 2012
ENGINE AND ENGINE COOLING
I TOOK MY CAR TO THE LOCAL GAS STATION ABOUT 3 MINUTES FROM MY HOUSE. I WENT IN CAME BACK AND OUT AND BEFORE I WAS EVEN HALFWAY HOME MY CAR STARTED TO OVERHEAT. I HADN'T EVEN DRIVEN HALF A MILE. THE THERMOSTAT AND THE COOLANT TEMPERATURE SENSOR HAVE BEEN REPLACED AND THE RADIATOR FLUSHED. THERE WAS ALL SORTS OF BROWN GUNK IN THE LINE BUT THE ISSUE STILL IS NOT RESOLVED. THE HEAT ONLY WORKS OCCASIONALLY AFTER THIS AND THE CAR STILL WILL RUN HOT AND THEN DROP BACK DOWN TO A NORMAL TEMPERATURE ALL WITHIN 2 MINUTES. NO ONE IS SURE OF WHAT IS GOING ON WITH IT. THE CAUSE CANNOT BE FOUND AT THIS POINT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446344February 2, 2012
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
OVER THE PAST TWO YEARS I HAVE HAD THREE FRONT HUBS REPLACED AND THE SADDLE FOR THE TRACTION SYSTEM. ALL DONE AT THE ADVISE OF A BUICK DEALER. THIS PAST YEAR I TELEPHONED BUICK AND REQUESTED THEIR HELP, AS I FELT BUICK SHOULD KNOW HOW TO CORRECT THIS RECURRING PROBLEM, BUT TO NO AVAIL. BOTH THE ANTILOCK BRAKES AND THE TRACTION SYSTEMS ARE OFF, AND THE CAR SOUNDS AS IF IT IS RAW METAL ON METAL. I AM AGAIN OCCASIONALLY HEARING THE GRINDING NOISE, WHICH USUALLY INDICATES ANOTHER PROBLEM (WITH SUBSTANTIAL COST) IS ON THE WAY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445872January 30, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD SPORADICALLY FAIL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445060January 24, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES FAILED. IN ADDITION, THERE WAS A STRONG ODOR OF FUEL EMITTING FROM INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT A FUEL LINE WAS RUSTED BUT HE WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE FOR THE INSTRUMENT GAUGES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443340January 10, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE AND THE CONTACT WAS TOLD THAT THE OIL AND ANTI-FREEZE WAS LEAKING. THE MECHANIC STATED THE LEAK WAS COMING FROM AROUND THE GASKETS AND THE FLY WHEEL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442680January 6, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE IN MOTION. A LOCAL MECHANIC DIAGNOSED THAT THE HEAD GASKET WAS FAILING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS 140,000 AND THE CURRENT MILEAGE WAS 140,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442002January 1, 2012
FUEL SYSTEM, GASOLINE
UPON STARTING THE VEHICLE, RAW GAS FUMES ENTER THE CAB IN SUCH QUANTITIES THAT MAKE IT IMPOSSIBLE TO DRIVE COMFORTABLY OR SEEMINGLY SAFELY. THE FUME CAN BE SO BAD THAT ALL WINDOWS MUST BE OPENED AND HEADS HELD OUTSIDE OF THE CAR TO BREATHE FRESH AIR. MY HUSBAND DRIVING BEHIND ME ON THE FREEWAY CAN SOMETIMES ALSO SMELL THE RAW GASOLINE ODOR. I HAVE TAKEN THIS VEHICLE TO THE DEALER TWICE AND THEY ARE UNABLE TO FIND ANYTHING WRONG. I FEAR FOR HEALTH PROBLEMS FROM BREATHING SO MANY GAS FUMES AS I USE THE VEHICLE EVERYDAY TO DRIVE 40 MINUTES TO WORK AND 40 MINUTES BACK HOME. IT IS NOW 01/01/2012 AND THIS PROBLEM IS STILL EXISTENT WITH SO SOLUTION APPARENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442006January 1, 2012
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRANSMISSION CLUNKS, JUMPS AND SHIFTS AT THE WRONG TIMES AND AT THE WRONG SPEEDS. THIS CAN BE FELT AND HEARD AS A LOUD BANK AND WHOLE VEHICLE JERK BY ALL PASSENGERS. UNNERVING AS WELL AS CONCERN FOR SAFETY. TWO TRIPS TO THE DEALER WITHOUT ANY SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441789December 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS COASTED TO A SAFE LOCATION AND THE ENGINE WAS TURNED OFF. AFTER WAITING A FEW MOMENTS, THE ENGINE RESTARTED. THE CONTACT WAS ABLE TO RESUME DRIVING. THERE WAS A RECALL RELATED TO THE SIMILAR DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 05V157000 (ELECTRICAL SYSTEM: IGNITION). THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441635December 29, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE DEALER REPLACED THE HEAD GASKET, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441553December 28, 2011
SERVICE BRAKES, HYDRAULIC
TL - THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE BRAKES WERE REPLACED BUT THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO THEN DIAGNOSED THAT THE ROTORS AND THE HUBS NEEDED TO BE REPLACED. THE HUBS WERE REPLACED BUT ALSO FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 116,765. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441403December 27, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE I GET A STRONG ODOR OF GASOLINE, INSIDE THE CABIN, WITH KIDS IN THE VEHICULAR IT IS DANGEROUS FOR THEM WITH ARSENIC SMELL....GM NEEDS TO DO SOMETHING TO FIX THIS KNOWN ISSUE ON HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440941December 22, 2011
WHEELS
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING IN REVERSE LESS THAN 10 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HEARD A NOISE EMITTING FROM THE FRONT END OF THE VEHICLE AND SUDDENLY THE FRONT PASSENGER 'S SIDE TIRE BEGAN TO SPIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE RECURRED NUMEROUS TIMES WHENEVER TURNING THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435427November 13, 2011
FUEL SYSTEM, GASOLINE, SEATS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, STEERING
BODY CONTROL MODULE WENT OUT. HAD TO FIND THE ANSWER ON GOOGLE SO THE DEALER COULD FIX IT (HEADLIGHTS AND DASH CONTROLS WENT ON AND OFF WHILE DRIVING AT NIGHT) $650 FRONT SEAT INOP DEALER STILL DOES NOT KNOW WHAT'S WRONG $? GAS GAUGE INOP DEALER STILL DOES NOT KNOW WHAT'S WRONG $? CATALYTIC CONVERTER WENT OUT THIS MONTH ALSO COST $850 WATER PUMP $25 O2 SENSOR BANK 1 AND 2 - $145 MASS AIR FLOW SENSOR- $104 FUEL FILTER- $11 STEERING RACK AND PINION- $195 TOTAL $1980 ALL THESE THINGS HAPPENED IN ONE MONTH. I HATE THE BUICK RENDEZVOUS. GETTING RID OF AS SOON AS I CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434073November 3, 2011
SUSPENSION
VEHICLE HANDLED VERY POORLY AT HIGHWAY SPEEDS. RIGHT REAR COIL SPRING BROKEN IN 1 PLACE, LEFT REAR BROKEN IN 2 PLACES. AFTERMARKET REPLACEMENTS HAD MORE WINDINGS. BOUGHT THIS CAR NEW - GETS NORMAL USE, NO ACCIDENTS, NEVER RUN OVER ANYTHING, E.G. CURB. MANY OTHER OWNERS COMPLAINING OF SAME ISSUE ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433669October 31, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE FUEL GAUGE AND THE AIR CONDITIONER FAILED. THE DEALER AND THE MANUFACTURER WERE CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432790October 25, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE DRIVER DOOR SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE THE VEHICLE WAS PARKED. THE DRIVER WAS INJURED AS A RESULT. AN ENGINEER WAS SENT BY THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE ENGINEER ADVISED THAT WATER HAD PENETRATED THE DRIVER DOOR SIDE AIR BAG COMPUTER SYSTEM, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. UPDATED 12/06/11*LJ UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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