Buick Regal Complaints

3,261 consumer complaints on file.

#10102682December 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
SERVICE ENGINE LIGHT CAME ON. WHEN ANALYZED BY THE DEALER, A TRANSMISSION AND A MISFIRE CODE CAME UP. THE TRANSMISSION WAS FLUSHED AND I WAS TOLD THAT THERE WAS EXCESSIVE COPPER IN THE FLUID INDICATING WEAR AND PREMATURE FAILURE. A TRANSMISSION SHOULD NOT FAIL AT 65,500 MILES UNDER EVERYDAY DRIVING CONDITIONS. REPAIRS ON THE TRANSMISSION HAVE NOT TAKEN PLACE. IN MY OPINION THE PRODUCT WAS DEFECTIVE AND GM SHOULD REPLACE THE TRANSMISSION AT A SIGNIFICANTLY REDUCED COST. I WILL PURSUE A REMEDY FROM GM. THE MISFIRE WAS TRACED TO A FAULTY FUEL INJECTOR WHICH WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108805December 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE TENSIONER PULLEY FROZE UP AND DISINTEGRATED, CAUSING THE SERPENTINE BELT TO FRAY BADLY. IT RUBBED UP AGAINST AND SCRAPED A HOLE IN THE POWER STEERING PUMP. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106825December 3, 2004
SEAT BELTS:FRONT
SAFETY BELT WAS DEFECTIVE. PASSENGER'S SEAT BELT FUNCTIONED. DRIVER' SEAT BELT MALFUNCTIONED AND I FLEW FORWARD HITTING MY HEAD AGAINST STEERING WHEEL. *BF THE RELEASE MECHANISM THAT RELEASES THE HOLDING UNIT WAS LOOSE. THE CONSUEMR WAS REAR ENDED AND THE CONSUMER WAS INJURED AS A RESULT OF THE SEAT BELT FAILURE. *TC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100590November 27, 2004
SEAT BELTS:REAR/OTHER
(1) BOTH REAR SEATS SAFETY BELTS DID NOT OPERATE; (2) UNSAFE CONDITION FOR PASSENGERS IN REAR SEAT; AND (3) TOOK CAR TO DEALER. THEY TOLD ME IT NEEDED BOTH NEW REAR SEAT BELT ASSEMBLIES.*AK VEHICLE: 2000 BUICK REGAL LS VIN [XXX] I FEEL THAT THIS BEING A SAFETY RELATED PROBLEM, WITH A LAW IN FORCE THAT SAYS YOU HAVE TO WEAR A SEAT BELT SHOULD BE SOMETHING THAT SHOULD BE TAKEN CARE OF BY GM. I HAVE HAD THE VEHICLE SINCE FEBRUARY 04, 2004 I WAS NOT AWARE OF THE PROBLEM, BECAUSE NO ONE HAS BEEN IN THE BACK SEAT. IF IT WOULD HAVE BEEN ONE REAR SEATBELT ASSEMBLY, I PROBABLY WOULD HAVE PAID TO HAVE IT FIXED, BUT THE FACT THAT BOTH REAR SEAT BELT ASSEMBLIES ARE COMPLETELY LOCKED UP SAYS TO ME THAT THERE MUST BE SOME KIND OF DEFECT, AND I FEEL THAT THIS TYPE OF PROBLEM SHOULD BE REPORTED, AND CHECKED FOR SIMILAR COMPLAINTS OR MALFUNCTIONS. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101588November 23, 2004
VEHICLE SPEED CONTROL
THE VEHICLE WOULD NOT DECELERATE. PLEASE PROVIDE MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103175November 22, 2004
STRUCTURE:BODY
EXPERIENCE PROBLEMS WITH PAINT, AS A RESULT WE CAN NOT TRADE OR SELL THE VEHICLE UNLESS VEHICLE IS COMPLETELY PAINTED. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098682November 11, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WOULD NOT START, IT WAS TOWED TO REPAIR SHOP SAT FOR ABOUT 24 HOURS, WHEN TRYING TO START IT THE INTAKE MANIFOLD EXPLODED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10101434November 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE ATTEMPTING TO START THE VEHICLE THE CONSUMER HEARD AN EXPLOSION. *NM A HOLE WAS DISCOVERED BLOWN THROUGH THE INTAKE MANIFOLD AND A CRACK WAS DISCOVERED A CRACK IN THE DUST COVER. THE CONSUMER REQUESTED REIBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101017November 5, 2004
VISIBILITY:WINDSHIELD
BRIGHT SUN CAUSED SIGNIFICANT IMPAIRMENT OF VISIBILITY CAUSED BY GLARE FROM DASH REFLECTED INTO THE WINDSHIELD. *BF DESIGN PROBLEM INVOLVING THE ANGLE OF THE WINDSHIELD RELATIVE TO THE REFLECTIVE SURFACE OF THE DASH. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099751November 5, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FAILURE OF THE BUCKLE OF DRIVERS SEAT BELT. FAILURE OCCURRED WITH NO MORE THAN ROUTINE BUCKLING AND UNBUCKLING. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099373November 4, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
COMPLAINT RECEIVED VIA E-MAIL. ON A TRIP FROM FLORIDA TO PENNSYLVANIA SUPER CHARGER BELT BROKE ON I-95 SOUTH. ONSTAR DIRECTED ME TO A DEALERSHIP FOR REPAIR SERVICE. SERPENTINE BELT IDLER PULLEY BEARING SEIZED. REPLACED DRIVE BELT, SUPER CHARGER BELT AND PULLEY. ALSO, BATTERY HAD TO BE REPLACED BECAUSE OF LEAKING ACID FROM POSITIVE BATTERY. THIS PROBLEM WAS NOT CAUSED BY BELT FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099424November 4, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING 65 MPH AT NIGHT THE HEADLIGHTS FAILED. DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098087November 1, 2004
STEERING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE BACKING OUT OF PARKING SPACE, TURNED WHEEL TO THE LEFT. HEARD AND FELT "CLUNKING" SOUND FROM ENGINE COMPARTMENT. VEHICLE WOULD NO LONGER TURN TO THE LEFT, HOWEVER TURNED OT THE RIGHT WITHOUT PROBLEM. VEHICLE DIAGNOSIS WAS THAT RACK & PINION STEERING GEAR FAILED. REPAIR COST OF $750.00. CONSIST OF REPLACE STEERING BOX, FLUSH POWER STEERING SYSTEM TO REMOVE DEBRIS, AND RE-ALIGN VEHICLE. FORTUNATELY FAILURE OCCURED DURING LOW SPEED OPERATION. IF FAILURE OCCURED AT NORMAL HIGHWAY SPEED, IT MAY HAVE RESULTED IN SEVERE INJURY. SAFETY DEPENDANT ON THE PHYSICAL STRENGTH OF THE OPERATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096306October 24, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ALMOST CAUSED ACCIDENT, POWER STEERING PUMP AND PRESSURE HOSE REPLACED, PROBLEM NOT CORRECTED. STEERING TO LEFT IS VERY DIFFICULT EVEN AFTER PUMP WAS REPLACED, AS IT WAS PRIOR TO PUMP BEING REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097117October 19, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SENSOR LIGHT CAME ON AND STAYED ON WITHOUT WARNING. THE DEALER STATED THE AIR BAG MODULE NEEDS TO BE REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096939October 15, 2004
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING 35 MPH, THE FRONT CRADLE FRAME DROPPED. THE CONSUMER MANAGED TO PULLOVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095831October 15, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
I OWN A 2001 BUICK REGAL LES. THE CAR WAS PURCHASED FROM A DEALER AS A USED CAR IN JANUARY 2004. I NOTICE THE CAR WAS HARD TO START. I TOOK IT TO A CAR REPAIR PLACE AND THEY COULD NOT FIND THE PROBLEM BUT CALLED A BUICK DEALERSHIP AND WAS TOLD THERE WAS A RECALL ON THE CAR FOR THROTTLE BODY BOLTS. I TOOK THE CAR TO THE BUICK DEALERSHIP TO HAVE THE RECALL DONE ON THE CAR AND THEY DID THE RECALL AND REPLACED A FUEL PRESSURE REGULATOR WHICH HAD FAILED. I HAD TO PAY $197.00 TO HAVE THAT WORK COMPLETED. AFTER PICKING UP THE CAR, I THEN NOTICED THAT MY CAR WAS LEAKING ANTIFREEZE AND THE CAR WAS SHIFTING HARD BETWEEN 1ST TO 2ND AND 2ND TO 3RD GEARS (AUTOMATIC TRANSMISSION). I GOT MY HUSBAND TO LOOK AT THE CAR AND HE SPOTTED WHERE IT WAS COMING FROM BUT WE TOOK IT BACK TO THE PRIVATELY OWNED CAR MECHANIC SHOP AND WAS TOLD THE THE PLASTIC INTAKE MANIFOLD WAS CRACKED. I PAID THAT MECHANIC OVER $400.00 TO HAVE THAT FIXED. I ALSO HAD THEM LOOK AT THE SHIFTING PROBLEM AND THEY COULD NOT FIND WHAT WAS WRONG. I HAVE TWICE TAKEN THE CAR TO THE TRANSMISSION SERVICE CENTER AND THEY CHANGED THE FLUID AND REPLACED THE GASKET BUT CANNOT FIND ANYTHING WRONG WITH THE AUTOMATIC TRANSMISSION. I AM VERY DISAPPOINTED WITH BUICK. I CONTACTED THEM BY E-MAIL AND BY PHONE AND WAS TOLD MY CAR WAS NOT A PART OF THE RECALL INVOLVING THE FUEL PRESSURE REGULATOR AND PLASTIC MANIFOLD. CAN ANYONE HELP ME IN REGARDS TO THESE CAR PROBLEMS? THE TRANSMISSION IS STILL SHIFTING HARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091849October 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE IT TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WHEEL SPEED SENSOR NEEDED TO BE REPLACED. *AK THE VEHICLE'S TTACTION CONTROL LIGHT WAS ILLUMINATING INTERMITTENTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081504October 15, 2004
VEHICLE SPEED CONTROL
WHEN ACCELERATING THE VEHICLE LOSES POWER. THE DASHBOARD LIGHTS COME ON, AND THE VEHICLE SHUTS DOWN INTERMITTENTLY. THE CONSUMER TRIED TO CONTACT THE DEALERSHIP MANAGER, BUT THE MANAGER REFUSED TO DISCUSS THE PROBLEM. *AK THE VEHICLE WOULD RUN IN HIGH GEAR AND NEVER CHANGE GEARS AND WOULD RUN UP TO 50 MPH BEFORE IT STOPS, THERE WERE TIMES WHEN THE VEHICLE WOULD RUN PERFECTLY, THERE WERE NOISES COMING FROM THE FRONT END, AND WHEN THE VEHICLE PULLED OUT FROM STOP, WHILE IN TRAFFIC, THE CONSUMER WOULD BE ABLE TO ACCELERATE TO THE FLOOR AND THE VEHICLE WOULD TAKE OFF AT 5 MPH. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096575October 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN USING THE TURN SIGNALS, THE VEHICLE STALLED. THE OWNER TOOK THE VEHICLE TO THE DEALER WHO TOLD THE OWNER THAT IT WAS THE IGNITION SWITCH THAT WAS CAUSING THE DEFECT. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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