Buick Regal Complaints

3,261 consumer complaints on file.

#10187897March 30, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
BUICK REGAL. THE HEATING MODULE IN THE DRIVER'S SEAT MALFUNCTIONED, CATCHING ON FIRE AND BURNT A HOLE IN THE MIDDLE OF SEAT. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *MC THE DEALER WAS UNABLE TO ASCERTAIN THE CAUSE OF THE MALFUNCTION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186858March 28, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*- THE CONTACT OWNS A 1988 BUICK REGAL WHICH SHE PURCHASED RECENTLY. THE ODOMETER ON THE VEHICLE DID NOT WORK. THE CONTACT CLAIMED THAT THE DEALER DID NOT INSPECT THE VEHICLES BEFORE THEY SOLD THEM. THEY REPAIRED THE REAR BRAKES, AND THE DRIVER'S SIDE FRONT BRAKES, BUT THE BRAKES WERE STILL NOT OPERATING PROPERLY. THE VEHICLE COULD NOT PASS AN INSPECTION, AND NOW THE VEHICLE DID NOT START. THE MECHANIC BELIEVED THAT THE FAILURE MAY BE IN THE FUEL FILTER, FUEL PUMP OR SOMETHING ELSE. THE VEHICLE WOULD TURN OVER, BUT WOULD NOT START. WHEN SHE TRIED TO TURN ON THE IGNITION SHE COULD SMELL GAS FUMES. THE WIRING WAS CUT BY THE PREVIOUS OWNER AND THE POWER LOCKS DID NOT WORK. THE DEALER REFUSED TO GIVE THE CONTACT THE RECEIPT FOR PARTS PURCHASED TO REPAIR THE BRAKES, AND REFUSED TO MAKE ANY FURTHER REPAIRS ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 155,925 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183797February 28, 2007
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
CAR HESITATES AND SOMETIMES DIES WHEN EITHER BLINKER IS SELECTED. SEEMS TO BE AN INTERMITTENT PROBLEM GETTING WORSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183284February 22, 2007
WHEELS:RIM, TIRES
TL*- THE CONTACT STATED HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. THE CONTACT WAS INFORMED BY THE DEALERSHIP THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE DEALERSHIP RESEALED THE RIMS ON NUMEROUS OCCASIONS. HOWEVER, THEY HAVE NEVER BEEN REPLACED. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 32100.*AK CONSUMER STATES DEALER INFORMED HER RIMS NEED RELINING THAT'S WHY THE TIRES KEEP GOING FLAT, DEALER WILL NOT PAY TO HAVE THE RIMS REPLACED AND CONSUMER FEELS IT THE DEALERS RESPONSIBILITY. *4/17TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182084February 9, 2007
STEERING
STEERING/LINKAGE/DRIVE SHAFT PROBLEM AT 31,000 MILES/3 YEARS 11/06; 1/07. 2 OCCURRENCES OF LOUD CLUNKING NOISE WHEN BACKING AND TURNING OUT OF DRIVEWAY OR ANY PARKING SPACE. DOES NOT HAPPEN EVERY TIME. FIRST TIME DEALER LUBED INTERMEDIATE DRIVE SHAFT, WHICH CURED PROBLEM FOR COUPLE OF MONTHS. SECOND TIME DEALER COULD NOT HEAR NOISE, BUT SAID THEY WOULD LUBE SAME PART AGAIN. NOISE WAS NOT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182087February 9, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE ELECTRIC WINDOW MECHANISM ON BOTH REAR WINDOWS WERE REPLACED UNDER WARRANTY. NOW THE LEFT REAR WINDOW HAS FAILED AGAIN AND ALSO THE FRONT PASSENGER WINDOW HAS FAILED. WHEN I CALLED THE LOCAL DEALER, THEY HAD NO EXPLANATION ON WHY THE REAR WINDOW FAILED AGAIN (ESPECIALLY WHEN I DON'T CARRY REAR PASSENGERS AND THE WINDOW IS SELDOM USED) AND WAS QUOTED $530.00 FOR REPAIR. IT WAS AFTER THAT THE FRONT WINDOW THEN FAILED. IT SEEMS TO ME THERE MUST BE SOME KIND OF PROBLEM OR DEFECT WITH THE MECHANISM SINCE 4 WINDOWS HAVE FAILED SINCE BUYING THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182138February 9, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT STATED THAT THE DRIVER'S SEAT HEATING ELEMENTS ON THE 2002 BUICK REGAL WERE NOT WORKING PROPERLY, WHEN THE HEAT WAS ON EITHER HIGH OR LOW THE SEAT OVERHEATED. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT. ON 02/08/07 WHEN THE CONTACT GOT INTO THE VEHICLE IN THE MORNING SHE NOTICED THAT THE DRIVER'S FRONT SEAT HAD A BIG HOLE IN THE MIDDLE OF THE SEAT. CONTACT STATED THAT ONE COULD SMELL THE BURNING OF THE SEAT AS WELL. THE CONTACT HAS PICTURE OF THE BURNT SEAT. THE VEHICLEWAS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGE WERE 83700.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181664February 5, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 BUICK REGAL AT ANY RATE OF SPEED AND TURNING RIGHT OR LEFT THE CONTACT HEARD A CLICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE FELT THE STEERING WHEEL VIBRATE. THE DEALER FIXED THE VEHICLE TEMPORARILY APPROXIMATELY 10 TIMES BY LUBRICATING THE INTERMEDIATE STEERING SHAFT. EACH TIME IT HAD BEEN REPAIRED THE REPAIR WOULD LAST ABOUT 4 WEEKS. GENERAL MOTORS IS AWARE OF THE PROBLEM ,AND STATED THEY WERE WORKING ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181506February 3, 2007
ENGINE AND ENGINE COOLING
ON FEB 3, 2007 I DROVE TO A SHOPPING MALL IN MY 1999 BUICK REGAL THAT HAS A 3800 SERIES V6. I EXPERIENCED NO MECHANICAL DIFFICULTIES. TEN MINUTES AFTER I PARKED THE CAR THE ENTIRE ENGINE COMPARTMENT WAS IN FLAMES. THE CAR WAS TOTALLY IN FLAMES. THE FIRE DEPT CAME AND DECLARED IT AN UNKNOWN ELECTRICAL TYPE FIRE. FORTUNATELY, NO ONE WAS INJURED BUT MANY COULD HAVE BEEN IF THE CARE WERE PARKED IN A DIFFERENT LOCATION. I RESEARCHED THIS TYPE OF INCIDENT AND DISCOVERED THAT IT HAS OCCURRED QUITE OFTEN IN PONTIACS AND BUICKS WITH THE 3800 SERIES II V6 ENGINE. GM HAS NOT ISSUED ANY WARNINGS OR RECALLS TO CORRECT THIS PROBLEM. IT WILL NOW COST ME THOUSANDS OF DOLLARS TO REPLACE MY VEHICLE. I BELIEVE COMPENSATION AND CORRECTION IS REQUIRED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181358February 1, 2007
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING
AT ABOUT 80,000 MILES GRINDING NOISE IN RIGHT FRONT WHEEL DEVELOPED, REPLACED BRAKES AND ROTORS FOUND THE RIGHT FRONT WHEEL BEARING WAS BAD AND HAD TO HAVE IT REPLACED . AT ABOUT 84,000 MILES THE LIFTERS WERE MAKING A TICKING NOISE THAT SOUNDED LIKE A HELICOPTER, REPLACED THE LIFTERS AT A COST OF $1600 THIS WAS JUST ONE MONTH AFTER THE FINAL PAYMENT OF THE 5 YEAR LOAN ONE MONTH AFTER THE LIFTERS WERE REPLACED THE ENGINE SEIZED UP NEEDED TO BE TOWED AND I'M TOLD THAT THE MAIN BEARING HAS GONE BAD AND THE ENGINE NEEDS TO BE REPLACED OR REBUILT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180972January 29, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2002 BUICK REGAL - PURCHASED NEW 11/02. POWER STEERING GEAR RACK ASSEMBLY FAILED 1/27/04 (19,030 MILES) - GM REPLACED UNDER WARRANTY. 3/10/04 (19,943 MILES). NEW PART FAILED - GM REPLACED UNDER WARRANTY. 1/6/05 (34,388 MILES)REPORTED SAME "SYMPTOMS" TO GM DEALER - GM RESEALED POWER STEERING PUMP UNDER WARRANTY. 10/30/06 (57,650 MILES) REPORTED SAME "SYMPTOMS" - POWER STEERING PUMP SEAL REPLACED AT MY EXPENSE. 12/16/06 (58,892 MILES) REPORTED SAME "SYMPTOMS" - GM SAYS NEW STEERING RACK AGAIN NEEDED - THIS IS FOURTH RACK FOR THIS SAME CAR, INCLUDING ORIGINAL ONE!!!!! I ALSO THINK THE WORK 1/6/05 AND 10/30/06 REGARDING POWER STEERING PUMP MAY HAVE JUST MASKED THE UNDERLYING RACK PROBLEM. OBVIOUSLY, GM HAS A PART FAILURE ON THIS POWER STEERING RACK. THIS CERTAINLY SEEMS LIKE IT COULD BE A SAFETY ISSUE, BUT GM DOES NOT CARE. I WAS REFERRED TO GM/BUICK ASSISTANCE 12/13/06. ASSISTANCE REFUSES TO REPAIR THIS DEFECT. THEY HAVE OFFERED ME A $200 "MAINTENANCE LETTER", BUT AS OF MY CONVERSATION WITH ASSISTANCE TODAY, THIS LETTER IS AT LEAST 4-6 WEEKS AWAY FROM BEING RECEIVED BY ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180769January 26, 2007
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REGULATOR NEEDED TO BE REPLACED ON THE POWER WINDOW 500 TO REPAIR AIR BAG LIGHTS GO ON AND OFF...1200 TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179234January 20, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILS WHEN TURNING TO THE RIGHT. UNIT OPERATES CORRECTLY WHEN TURNING TO THE RIGHT, HOWEVER THERE IN INTERMITTENT POWER ASSIST TO THE LEFT. THE UNIT FAILED WHEN TURNING IN A PARKING LOT TO THE LEFT, THERE WAS A POP FOLLOWED BY A COMPLETE LOSS OF POWER ASSIST TO THE LEFT. THE FLUID LEVEL IN THE POWER STEERING RESIVOIR IS NORMAL, HOW A SLIGHT PRESSURE WAS OBSERVED WHEN THE CAP WAS REMOVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179079January 18, 2007
AIR BAGS
TL* - WHILE DRIVING ON THE HIGHWAY AT 65 MPH, CONTACTS 2001 BUICK REGAL WAS REAR ENDED, CAUSING THE CONTACTS VEHICLE TO CRASH INTO ANOTHER VEHICLE. UPON IMPACT THE DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 91000. THE CONTACT CAN PROVIDE COPY OF THE POLICE REPORT. *JB UPDATED 03/07/07*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10178951January 17, 2007
ELECTRICAL SYSTEM
VEHICLE ENGINE SHUTS OFF INTERMITTENTLY WITH USE OF TURN SIGNALS. HEADLIGHT AND DASH LIGHTS ALSO GO OFF. THIS CONDITION PRESENTS A SEVERE SAFETY HAZARD TO THE DRIVER AND ALL PASSENGERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178604January 12, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL ONLY WORKS INTERMITTENTLY AND SOMETIMES OPERATES NORMALLY FOR A PERIOD OF TIME THEN ACCELERATES VERY RAPIDLY UNEXPECTEDLY. I HAVE NOT RETURNED TO A DEALER YET BUT THOUGHT THE INCIDENTS IMPORTANT TO REPORT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178484January 11, 2007
WHEELS:RIM
I HAVE HAD ISSUES WITH LOW AIR PRESSURE IN THE FRONT RIGHT TIRE OF MY 2001 BUICK REGAL. THERE HAS ALSO BEEN SIGNIFICANT CORROSION ON ALL OF THE CHROME COATED ALUMINUM RIMS SINCE MY PURCHASE. I HAVE TRIED TO RESOLVE THIS ISSUE UNDER WARRANTY DURING THE FIRST YEAR OF OWNERSHIP WITH MY DEALERSHIP, GM CUSTOMER SERVICE, AND VARIOUS TIRE MANUFACTURERS. ALL PARTIES INVOLVED WILL NOT TAKE RESPONSIBILITY FOR THESE PROBLEMS CITING REASONS HAVING TO DO WITH MOTHER NATURE, AND/OR BLAMING EACH OTHER TO AVOID THE ISSUE. I RECENTLY HAD A FRONT TIRE CHANGE WHERE THE EMPLOYEE WORKING ON IT INFORMED ME OF A "CRACKED OR "FRACTURED" WHEEL. AFTER CONTACTING GM CUSTOMER SERVICE AND BEING SENT TO THE DEALERSHIP AGAIN, I WAS TOLD THAT THE CRACK MUST HAVE COME FROM EITHER CORROSION, OR HITTING A POTHOLE. I DISAGREED WITH THEIR ASSESSMENT AND DEMANDED A NEW RIM FREE OF CHARGE. THIS IS THE FIRST TIME THAT I HAVE EVER EXPERIENCED A CRACK IN A RIM. IT IS MY POSITION THAT THIS IS A MAJOR SAFETY ISSUE, AND COULD POSSIBLY CAUSE A "DEATH IN THE FIELD". I WILL BE REPLACING THE RIM AT MY COST, YET I NEED THIS ISSUE RESOLVED BEFORE THE OTHER THREE RIMS ON MY CAR POSSIBLY CRACK. ALSO, I NEED TO FIND OUT HOW "COMMON" CRACKED RIMS ARE ON THIS MODEL VEHICLE, AND WHY THEY WERE NEVER RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178089January 8, 2007
STEERING:RACK AND PINION
1998 REGAL POWER STEERING RACK WONT TURN LEFT. THIS IS IRRESPONSIBLE OF GM (BUICK) TO NOT STEP UP AND FIX THIS PROBLEM. I WAS GIVEN THIS CAR THIS YEAR WITH ONLY 26000 MILES ON IT. WITHIN 2 MONTHS THE STEERING GAVE OUT ON THE HIGHWAY 600 MILES FROM HOME. BUICK HAD THE SAME OLD STORY, YOUR VIN DOESN'T FALL WITHIN THE RECALLS BLOCK OF VIN'S. THIS PROBLEM HAS NOTHING TO DO WITH VIN'S OR PRODUCTION DATES. THE CASTING ON THE HOUSING OF THE STEERING GEAR IS WHERE THE TRUE MANUFACTURING DEFECT CAN BE IDENTIFIED. THE STATE DEPT OF REHAB WAS GOING TO PUT HAND CONTROLS IN THIS CAR FOR ME, BUT NOW I HAVE A 1200$ REPAIR BILL I CAN'T AFFORD. THIS ISN'T RIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177738January 4, 2007
ENGINE AND ENGINE COOLING:ENGINE
MY CAR STARTED JUMPING FORWARD WHILE IN PARK AND JUMPING WHILE DRIVING. ABOUT A WEEK OR SO AFTER DOING THAT I WAS DRIVING WHEN A HUGE CLOUD OF SMOKE CAME FROM UNDER THE HOOD. AFTER TURNING OFF THE ENGINE AND GETTING OUT OF THE CAR, IT WAS ON FIRE IN A MATTER OF MINUTES. THE FIRE DEPT CAME AND EVENTUALLY PUT THE FIRE OUT. EVERYTHING UNDER THE HOOD IS TOTALED, THE WINDSHIELD CRACKED, THE WHOLE INTERIOR SMELLS OF BURNT RUBBER FROM THE TIRES BEING BURNT AND ALL WIRES THROUGHOUT THE CAR ARE SHOT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10177754January 4, 2007
UNKNOWN OR OTHER
I OWN A 1998 BUICK REGAL LS. WHEN IT RAINS, WATER DRIPS DOWN FROM BEHIND THE GLOVE BOX AND ONTO THE PASSENGER FLOOR. IN ONE PARTICULARLY HEAVY RAINFALL, THERE WAS 2 INCHES OF STANDING WATER ON THE FLOOR OF THE PASSENGER SIDE. THANKS IN ADVANCE FOR ANY ASSISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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