Buick Regal Complaints

3,261 consumer complaints on file.

#10447174February 8, 2012
VISIBILITY
I HAVE EXPERIENCED MULTIPLE WIPER FAILURES WITH WIPERS STOPPING IN UPRIGHT POSITION IN DRIVERS VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446133February 1, 2012
SEAT BELTS
MY DRIVERS SIDE SEAT BELT HAS STOPPED LOCKING INTO PLACE. THIS IS A CONCERN BECAUSE I AM NOT ABLE TO USE MY SEAT BELT; THIS BECOMES A SAFETY ISSUE. I HAVE NOT MISUSED THE SEAT BELT IN ANY WAY FOR IT TO JUST FAIL ON ME IS AN ISSUE. I SEE THAT OTHER CONSUMERS HAVE HAD SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446109February 1, 2012
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
WAS DRIVEING DOWN THE HIGHWAY GOING 65 AND WENT TO TURN ON MY TURN SIGNAL AND MY ENGINE STOPED. I NEARLY CRASHED THE CAR. I TRIED TO RESTART THE CAR AND EVERYTIME I USED THE BLINKERS THE CAR WOULD EITHER TURN OFF RESTARTS THE COMPUTER LIKE I JUST STARTED THE CAR. THE ABS LIGHT AND CHECK ENGINE LIGHT COMES ON NOW AND THE DRIVER SIDE HEADLIGHT WONT COME ON. I HAD A FRIEND DRIVE 3 HOURS TO COME AND TOW MY CAR. I ALMOST GOT HIT BY A SEMI TRUCK BECAUSE OF THIS. SOMEONE NEEDS TO GET THIS ISSUE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443396January 11, 2012
EQUIPMENT:ELECTRICAL
I PURCHASED 2011 BUICK REGAL 2011 CXL TURBO #7. SINCE THEN, I HAVE EXPERIENCED SERIOUS DIFFICULTIES WITH AM/FM/XM STEREO SYSTEM WITH NAVIGATION AND 40GB HARD DRIVE IT IS PROBLEMATIC, AND IT WAS CHALLENGING TO GET ADEQUATE DIRECTIONS, BECAUSE OF ITS POOR QUALITY OF MAP DATA. A TRIP TAKEN TWICE A YEAR I FELT A BUILD IN NAVIGATION SYSTEM WOULD BE MORE SECURE AND ACCURATE. ROAD NETWORK ATTRIBUTES ARE CONTAINED IN THE MAP DATABASE THE MAP DATABASE DID NOT INCLUDE DATA FOR OLD CONSTRUCTED AREAS OR LONG TERM POINT OF INTEREST. THIS IS A SAFETY ISSUES FOR THE DRIVER AND OCCUPANTS. I WAS GIVEN WRONG DIRECTIONS AND DIRECTED TO FAR LOCATION WHEN A CLOSER LOCATION WAS AVAILABLE SINCE UPDATED INFORMATION WAS NOT INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443421January 11, 2012
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE MULTI FUNCTION SWITCH EXPERIENCED AN INTERNAL SHORT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,300. UPDATED 02/15/12*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441491December 28, 2011
ENGINE AND ENGINE COOLING
TL- THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) TO PREVENT THE ROCKER COVER GASKET FROM LEAKING OIL. THE CONTACT STATED THAT SHORTLY AFTER RECEIVING THE RECALL REPAIRS, THE VEHICLE CAUGHT ON FIRE FROM THE ENGINE. THE CONTACT BELIEVED THAT THE RECALL REPAIR WAS THE CAUSE OF THE FIRE. THE CONTACT HAD NOT ENCOUNTERED A FAILURE PRIOR TO THE RECALL REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. KMJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441070December 23, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE ENGINE. THE FIRE DESTROYED THE VEHICLE. THE CONTACT STATED THAT THE FIRE BEGAN FROM DROPS OF ENGINE OIL ON THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED TO THE CONTACT THAT DUE TO THE FIRE AND BECAUSE THE VEHICLE WAS PRE-OWNED THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/20/12*LJ UPDATED 01/20/12
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440434December 19, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1. RIGHT SIDE CORNERING LAMP IS INOPERATIVE DESPITE REPLACING BULB, SOCKET AND EVEN ENTIRE RIGHT SIDE HEADLAMP HOUSING ASSEMBLY WITH ALL NEW WIRING AND BULBS IN IT (NOT THE TURN SIGNAL BECAUSE THAT WORKS AND SO DO ALL HEADLIGHT FUNCTIONS I.E. HIGH/LOW BEAM). 2. WHEN ABOVE ISSUE STARTED CAR SUDDENLY STARTED SHUTTING OFF WHENEVER TURN SIGNALS WHERE USED WHEN PASSING OR TRYING TO ENTER HIGHWAY ON ENTRANCE RAMP REGARDLESS OF IF WE WERE SPEEDING UP OR SLOWING DOWN. IT HAS ALSO HAPPENED AT A COMPLETE STAND STILL WHILE LOCAL MECHANIC WAS INVESTIGATING COMPLAINT REGARDING ALL THE ABOVE AND HE IS STILL NOT ABLE TO FIND THE CAUSE. I AM AFRAID TO LET MY FAMILY RIDE IN THIS VEHICLE AND I AM AFRAID IT WILL COST US A FORTUNE TRYING TO FIGURE OUT WHAT IS CAUSING THIS UNSAFE ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438895December 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE VEHICLE INCREASED ACCELERATION AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT AND THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,307.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10437770November 29, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
1998 BUICK REGAL W/ 3.8L ENGINE. HAD RECALL ISSUE FIXED MARCH 2011. VEHICLE CAUGHT FIRE AFTER DRIVING UP TO OUR LOCAL MOUNTAINS. FIRE BEGAN AFTER VEHICLE WAS TURNED OFF, AS WE WERE GETTING OUR CHILDREN OUT OF THE CAR. THE FIRE BEGAN AT THE SPARK PLUG WIRES, CONTINUED UP THE WIRE ASSEMBLY TO THE FUEL LINES AND BURNED THROUGH FUEL LINES. IMMEDIATELY HAD TO DISCONNECT BATTERY, SINCE FUEL LINES WERE SPEWING GAS AT THE FIRE. WE WERE ABLE TO PUT FIRE OUT WITH SNOW ON THE BRUSHY HILLSIDE WE WERE PARKED BESIDE. FILED CLAIM WITH GM. THEY DENIED IT DUE TO CAR'S AGE, AND CLAIMED THEY HAVE NO RESPONSIBILITY AFTER THE CAR IS 4 YEARS OLD. THEIR RECALL FIX DID NOT WORK. THE CAR STILL CAUGHT ON FIRE ANYWAY WITH MY FAMILY INSIDE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437428November 28, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT PANEL CLUSTER (IPC) DISPLAY IS DIFFICULT TO SEE WHEN DRIVING TOWARD BRIGHT SUNSHINE. THIS CONDITION DOES NOT AFFECT THE IPC OPERATION. THIS CONDITION COULD BE CAUSED BY AN INSUFFICIENT COLOR CONTRAST IN THE IPC DISPLAY AND BY INSUFFICIENT AMBIENT LIGHT REACHING THE CLUSTER FACE DUE TO DEEP TUNNELS AROUND THE IPC GAUGES. PLEASE REFER TO: GM DOCUMENT ID: 2371933 ________________________________________ #06-08-49-021F: DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE (INSTALL NEW INSTRUMENT PANEL CLUSTER WITH LED BACK LIGHTING) - (DEC 3, 2009) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437506November 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE INTERMITTENTLY. THE CONTACT DID NOT NOTIFY THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED HER THAT THE LOWER INTAKE MANIFOLD WAS LEAKING AND NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437523November 28, 2011
UNKNOWN OR OTHER
DRIVER'S SIDE FLOOR MAT DOES NOT STAY IN PLACE WHEN STEPPED ON DURING EXIT/ENTRY OR DURING THE COURSE OF DRIVING. MAT CAN BECOME LODGED UNDER BRAKE PEDAL RESULTING IN REDUCED BRAKING ABILITY IN EMERGENCY SITUATIONS. CONTACTED DEALERSHIP, DEMONSTRATED PROBLEM, WAS TOLD THAT NO FIX EXISTS. CONTACTED CORPORATE AND EXPLAINED DANGER, WAS TOLD THAT MATS ARE FUNCTIONING AS THEY SHOULD, NO REPAIR EXISTS. I AM A FORENSIC ACCIDENT RECONSTRUCTIONIST AND HAVE SEEN THE RESULTS OF FLOORMATS BECOMING DISLODGED AND HAMPERING EMERGENCY BRAKING ATTEMPTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437583November 28, 2011
ELECTRICAL SYSTEM
SECURITY LIGHT COMES ON ISSUING OTHER PROBLEMS GAUGES ON DASH NOT WORKING. BLINKING ON AND OFF ANTI THEFT LIGHT ON. SECURITY LIGHT STAYS ON. AS A RESULT ON RESEARCH THIS AUTOMOBILE HAS THIS ISSUE AND NO ONE HAS DONE ANYTHING ABOUT IT IT'S CLEAR THAT THERE SHOULD BE A RECALL FOR GM AUTOMOBILES WITH ELECTRICAL ISSUES. THIS USUALLY OCCURS WHEN RAINING OR HUMID. ALSO RESULTS ON NOT BEING ABLE TO START CAR. UNTIL IT DRIES OR SUN COMES OUT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436389November 18, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHEN ENGINE OIL WAS ADDED TO THE VEHICLE, SOME OF THE OIL SPILLED ON TOP OF THE MANIFOLD AND THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10436393November 18, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DURING THE DAY THE SPEEDOMETER AND GAS GAUGE ARE NOT READABLE DURING THE DAY. DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436003November 16, 2011
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435267November 11, 2011
ENGINE AND ENGINE COOLING
I FILED A COMPLAINT WITH THE ATTORNEY GENERAL WHO IN TURN REFERRED ME TO YOU (NHTSA). HOWEVER, I FILED A COMPLAINT WITH NHTSA TWO WEEKS BEFORE I FILED WITH THE ATTORNEY GENERAL. HERE IS A COPY OF THE COMPLAINT: MY 2001 BUICK REGAL CAUGHT ON FIRE IN AUGUST 2011 AFTER A SHORT DRIVE TO THE GAS STATION. IN APRIL 2009, BUICK ISSUED A SAFETY RECALL ON MY CAR STATING THERE HAVE BEEN ENGINE COMPARTMENT FIRES. I WAS TOLD I WAS ENTITLED TO A "FREE" AND "EFFECTIVE" REMEDY FOR MY CAR. I TOOK MY CAR TO [XXX]TO HAVE THE "FIX" COMPLETED ON JANUARY 14, 2010. THE REPAIR WAS OBVIOUSLY NOT "EFFECTIVE" AS MY CAR STILL CAUGHT ON FIRE JUST AS DESCRIBED IN THE RECALL. I CALLED BUICK AND FILED A CLAIM WHICH WAS DENIED WITHOUT ANYONE COMING TO LOOK AT MY CAR OR ANYTHING. THE CLAIMS DEPARTMENT STATED THAT THEY WERE DENYING MY CLAIM BECAUSE THE CALIFORNIA BREACH OF WARRANTY STATUTE WAS UP AND THEY ONLY HAD TO FIX THE CAR IF IT WAS WITHIN THE FIRST FOUR YEARS FROM THE DATE THE CAR WAS ORIGINALLY PURCHASED. THIS MAKES NO SENSE AS THE SAFETY RECALL WAS ISSUED EIGHT YEARS AFTER THE CAR WAS ORIGINALLY PURCHASED. FURTHERMORE, FEDERAL LAW STATES THAT IF A SAFETY ISSUE IS DISCOVERED WITHIN TEN YEARS OF THE CAR BEING PURCHASED THE OWNER IS ENTITLED TO A FREE AND EFFECTIVE REMEDY. AGAIN, THE REMEDY FOR MY CAR WAS OBVIOUSLY "NOT EFFECTIVE!" I THEN ASKED BUICK WHAT IF I HAD BEEN IN THE CAR WITH MY KIDS WHEN IT CAUGHT ON FIRE OR WHAT IF IT HAD BEEN PARKED IN MY GARAGE AND MY HOUSE CAUGHT ON FIRE? THEIR RESPONSE WAS, "WELL, THAT DIDN'T HAPPEN SO I'M NOT GOING TO DISCUSS IT." SO BASICALLY, I'M LEFT TO ASSUME THAT I WOULD HAD TO HAVE BEEN BURNED IN THAT CAR BEFORE BUICK WOULD ACCEPT RESPONSIBILITY FOR THEIR ILL MANUFACTURED CAR? THAT HARDLY SEEMSRIGHT. I STILL OWE $400 ON A CAR I CAN'T DRIVE. THIS IS WRONG ON SO MANY LEVELS. PLEASE, PLEASE HELP ME. THANK YOU SO MUCH FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10434386November 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY INSTRUMENT PANEL CLUSTER IS SO DIM DURING THE DAY I CAN'T TELL HOW FAST I'M GOING... MY PREVIOUS 2009 BUICK LUCERNE HAD A BULLETIN FOR INSTRUMENT PANEL BACK LIGHT REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434147November 3, 2011
VISIBILITY:GLASS, SIDE/REAR, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VISIBILITY, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING AND WOULD LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS INFORMED THAT THE CATALYTIC CONVERTER, IDLE AIR CONTROL VALVE AND THE MANIFOLD ABSOLUTE PRESSURE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. UPDATED 12/12/11*LJ THE CONSUMER STATED THE EXHAUST MANIFOLD FRONT AND REAR GLOWED REED HOT. THE ENGINE TEMPERATURE GAUGE WAS IN THE RED. COOLANT LEAKED FROM A HOSE NEAR THE ENGINE AND THE ENGINE BEGAN TO EMIT BLUE SMOKE. THE VEHICLE BURNED ONE QUART OF OIL EXCESSIVELY. THE BATTERY, THERMOSTAT, FRONT BRAKES, TRANSMISSION OIL FILTER AND GASKET WERE ALL REPLACED. ALSO, THE DRIVER REAR WINDOW WAS INOPERATIVE, THE WINDSHIELD WASHER WAS SPRAYER DID NOT WORK, THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND THE HEAT/AC BLOWER DID NOT OPERATE IN ALL THE SETTINGS. UPDATED 12/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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