Buick Regal Complaints

3,261 consumer complaints on file.

#10587661May 11, 2014
STEERING, ELECTRICAL SYSTEM
ON OR AROUND OCTOBER 2013, I STARTED EXPERIENCING DIFFICULTY IN TURN IGNITION SWITCH OFF AND REMOVING KEY. NOW ITS WORSEN WHERE I SPEND ANYWHERE 5 MINS. TO 15 MIN TRYING TO REMOVE THE KEY. ONLY WAY I CAN DO THAT IS BY TURNING THE STEERING WHEEL OR MOVING THE GEAR SELECTOR BACK AN FORTH TILL IT DECIDES IT RELEASE THE KEY.I THOUGHT IT MIGHT HAVE BEEN THE ANTI-THEFT IN COLUMN THAT WAS LOCKING UP. I'M SCHEDULED TO HAVE A NEW IGNITION INSTALLED AFTER REPLACING THE OLD KEY WITH A NEW KEY. I LIKE TO MAKE SURE THIS IS COVERED BEFORE I SINK ANYMORE MONEY INTO IT. I DEPEND ON THE CAR TO MAKE TO DOCTOR APPOINTMENTS AND SUCK I OFTEN AM LATE FOR BECAUSE I"M IN THE PARKING LOT PLAYING SPIN THE WHEEL. THE OTHER FACTOR IS STEERING WHEEL GET EXTREMELY HOT WHEN DRIVING AT TIMES. WHERE I HAVE TO PUT ON GLOVES TO DRIVE. I REPLACED ALL THE LIGHT BULBS IN THE SOCKET LAST YEAR ALL BUT THE RIGHT FRONT TURN SIGNAL WORKS. THEY TELL ME IT POSSIBLY COULD BE THE MODULE. AGAIN, I DON'T HAVE THE FUNDS TO DO EXTREME CAR REPAIRS. OR REIMBURSE ME FOR THE COSTS WHICH IS THE RIGHT THING TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586730May 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BUICK REGAL CXL. THE CONTACT STATED THAT THE FRONT CALIPERS OVERHEATED AND GRABBED, CAUSING THE BRAKE NOT TO RELEASE AND THE STEERING WHEEL TO SHAKE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES HOWEVER, THE DEALER WAS UNABLE DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,210 AND THE CURRENT MILEAGE WAS 31,382.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585946May 1, 2014
AIR BAGS
PASSENGER AIR BAG ON/OFF INDICATOR INDICATES "AIR BAG OFF" WHEN PASSENGER IS IN SEAT. REMAINED OFF DURING 2 HOUR UNINTERRUPTED TRIP. DEALER "COULD NOT DUPLICATE" PROBLEM. NO PARTS REPLACED, NO ADJUSTMENTS MADE. DEALER INDICATED THAT AIR BAG WILL NOT DEPLOY IF INDICATION IS "OFF". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585328April 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94608.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584711April 24, 2014
ELECTRICAL SYSTEM, STEERING
THE VEHICLE BEGAN RANDOMLY DYING WHILE DRIVING AT SPEEDS UNDER 35MPH OR IDLING AT A STOPLIGHT. THIS HAPPENED ONCE PRIOR TO AUG. '13, BUT THE FREQUENCY INCREASED. THERE WAS NO INDICATION WHEN THIS WOULD OCCUR AND NO WARNING UNTIL THE LOSS OF STEERING AND ACCELERATION. AS THE FREQUENCY INCREASED THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WITH NO SERVICE ENGINE LIGHT, THERE WERE NO REPAIR CODES TO ISOLATE THE ISSUE. THEY WERE UNABLE TO FIX. THE PROBLEM WORSENED AND THE INSTRUMENT CLUSTER BEGAN FLASHING RANDOMLY. THE ONLY WAY TO STOP THE FLASHING WAS TO PUSH THE HAZARD SWITCH, BUT THE VEHICLE STILL DIED. THE MECHANIC REPLACED THE IGNITION SWITCH IN JAN. 2014. SINCE THEN THE VEHICLE HAS DIED TWICE WHILE DRIVING, AGAIN WITH NO WARNINGS. TODAY THIS HAPPENED AT A LOW SPEED ON A MAJOR HIGHWAY ALMOST CAUSING THE VEHICLE BEHIND TO REAR-END ME. PLEASE LOOK INTO THIS SITUATION AS IT APPEARS THERE HAVE BEEN OTHERS WITH A SIMILAR ISSUE. THIS IS A SAFETY ISSUE FOR THE OWNERS OF THE VEHICLES AND OTHER DRIVING AROUND THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584484April 23, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
THERE ARE MULTIPLE PROBLEMS WITH THIS VEHICLE. ONE OF MY MAIN COMPLAINTS IS THE STEERING WHEEL IS BECOMING VERY WARM TO THE TOUCH. NEXT, THE KEY GETS STUCK IN THE SWITCH AND WILL NOT COME OUT, CAUSING THE BATTERY TO RUN DOWN. ALSO, THE SIGNAL LIGHTS HAVE GONE OUT AND ARE NOT REPAIRABLE AND THE ELECTRICAL WINDOWS HAVE GONE OUT DUE TO RUSTING AND ARE NOT REPAIRABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582759April 17, 2014
ENGINE, ELECTRICAL SYSTEM
2000 BUICK REGAL. CONSUMER WRITES IN REGARDS TO A DEFECTIVE IGNITION SWITCH MALFUNCTION AND REQUESTS REIMBURSEMENT FOR REPLACEMENT COSTS. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING, WHEN THE ENGINE SUDDENLY STOPPED. ALL OF THE INSTRUMENT LIGHTS WERE FLASHING. HIS WIFE MANAGED TO MAKE IT HOME. HIS WIFE STOPPED DRIVING THE VEHICLE, SO THE CONSUMER DROVE THE VEHICLE, AND A MONTH LATER, THE ENGINE DIED AT A STOP SIGN. A FEW MILES LATER, THE ENGINE STOPPED AGAIN, AS HE WAS TURNING OFF THE HIGHWAY. THE STEERING AND BRAKING REQUIRED CONSIDERABLE STRENGTH. AS HE DROVE FOUR MILES HOME, THE VEHICLE STOPPED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSIS REVEALED A DEFECTIVE IGNITION SWITCH. ALSO, THE OIL PAN GASKET WAS REPLACED, DUE TO AN OIL LEAK. *JB UPDATED 06/05/14. *JB UPDATED 08/07/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582775April 16, 2014
ELECTRICAL SYSTEM
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED HE ALMOST HAD AN ACCIDENT, WHEN HIS VEHICLE CUT OFF, ON A BUSY ROAD. AFTER MUCH CHECKING, THE REPAIR SHOP DISCOVERED THE PROBLEM TO BE THE IGNITION SWITCH.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578984April 10, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
FIRST TIME MY CAR STALLED AND HAD THE IGNITION SWITCH REPLACED WAS 15 MONTHS AFTER PURCHASING IT FROM A BUICK DEALER. BEGINNING 9/2011 CAR BEGAN STALLING AT MANY AND VARIOUS TIMES. I ATTEMPTED TO HAVE THIS REPAIRED - TAKING TO MY BUICK DEALER ON MANY OCCASIONS AND TO MY LOCAL AUTO MECHANIC MAKING REPAIRS AS SUGGESTED AND STILL MY CAR CONTINUED TO STALL, MOST RECENT TIME OF STALLING - OCT. 2013 - HAD BUICK DEALER AGAIN CHECK AND RESEARCH TECHNICAL DOCUMENTS TO SEE WHAT COULD BE CAUSING THIS PROBLEM - BUICK COULD NOT FIND ANYTHING EVEN AFTER I ASKED THEM 'COULD IT BE MY IGNITION SWITCH' AND WAS TOLD NO. I TOOK MY CAR TO MY LOCAL AUTO MECHANIC AGAIN AND AFTER DOING LOTS OF TESTING - HE REPLACED MY IGNITION SWITCH. CAR HAS NOT STALLED SINCE. AS I UNDERSTAND IT - MY IGNITION SWITCH COULD FAIL AGAIN AND I AM REQUESTING THAT MY MAKE AND MODEL BE REVIEWED AND INCLUDED IN THE 'RECENT' GM IGNITION SWITCH RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578986April 10, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,350 AND THE CURRENT MILEAGE WAS 51,000. UPDATED 6/17/14*CN UPDATED 8/17/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578747April 9, 2014
SERVICE BRAKES
THE BRAKES ON MY 2011 BUICK REGAL NEVER FELT RIGHT. THE BRAKE PEDAL WOULD GO DOWN ALMOST TO THE FLOOR. I COMPLAINED TO THE DEALER, THEY TESTED IT AND SAID THAT WAS THE WAY THE BRAKES ARE ON ALL THE REGALS. THEN IN THE VERY HOT SUMMER OF 2012 THE BRAKE PEDAL STARTED TO STICK TO FLOOR WHEN I STARTED THE VEHICLE. I HAD TO USE MY FOOT TO GET UNDER THE PEDAL TO POP IT UP. I WENT BACK TO THE DEALER AND TOLD THEM, AND AT FIRST, THEY TOLD ME THEY NEVER HEARD OF ANY RECALL OR PROBLEMS WITH OTHER REGALS OR OTHER VEHICLES. I TOLD THEM THIS IS A SERIOUS SAFETY PROBLEM AND AFTER I STARTED TO ASK OTHERS IN THE SERVICE DEPARTMENT, THE SERVICE MANAGER SAID HE DID HAVE OTHER REGALS WITH THAT PROBLEM AS WELL AS OTHER BUICK MODELS. THEY GAVE ME A LOANER AND ORDERED A NEW BRAKE ASSEMBLE. FOLLOWING THE REPAIR TWO WEEKS LATER I NOTICED ON THE RECEIPT "PIC#5692A ADDRESSING CONCERN, REPLACED BRAKE PEDAL AND RETAINERS PER PIC#5692A." THIS PROBLEM SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578386April 8, 2014
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER ACTIVATING THE FRONT DRIVER'S SIDE HEATED SEAT FUNCTION, THE HEATER WOULD NOT TURN OFF WHEN SWITCHED TO THE OFF POSITION. THE CONTACT INDICATED THAT THE VEHICLE HAD TO BE COMPLETELY SHUT OFF IN ORDER TO DEACTIVATE THE HEATED SEAT FUNCTION. THE CONTACT ALSO INDICATED THAT THE HEATED SEAT HAD BECOME VERY HOT TO THE TOUCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/29/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577663April 8, 2014
ELECTRICAL SYSTEM
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED IN TRAFFIC WITHOUT WARNING. *SMD THE CONSUMER STATED EVERYTHING LOCKED UP ON THE VEHICLE AND IT HAD TO BE TOWED. AN INSPECTION REVEALED, THE ISSUE WAS THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578038April 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHENEVER HE MADE A TURN, THE VEHICLE WOULD STALL INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578094April 7, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DECELERATING FROM 35 MPH, THE VEHICLE VIOLENTLY JERKED FORWARD. THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT DEALERS. THE FIRST DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM WHILE THE SECOND STATED THAT THE SHIFT ADAPTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE WORSENED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577382April 4, 2014
ENGINE
MY ABS, TRACTION & SERVICE VEHICLE SOON LIGHTS CAME ON. SHORTLY AFTER, THE CAR STALLED WHILE TURNING ON THE TURN SIGNALS. DURING THE STALL, THE POWER STEERING AND ABS LOCKED UP. I NOTICED THAT THE CAR WOULD STALL WHENEVER A TURN SIGNAL WAS TURNED ON. AFTER READING FORUMS, I SEE THAT THIS HAS BEEN A PROBLEM FOR MANY PEOPLE! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576824April 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TURNING SIGNAL HAD SHORTENED. AS A RESULT, THE IGNITION SWITCH AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576921April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHUT OFF, THE ENGINE WOULD RESUME. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE IN ORDER TO PREVENT THE ENGINE FROM OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 06/17/14*LJ UPDATED 08/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576480April 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
DRIVING DOWN THE ROAD AT 30 MPH WITHOUT NOTICE THE CAR TURNED OFF WITH NO APPARENT REASON. CAUSING THE CAR TO LOOSE POWER STEERING, POWER BRAKES, AND RAPID LOSS OF SPEED IN A BUSY DOWNTOWN SETTING. THIS HAS HAPPENED 4 OTHER TIMES SINCE THEN. WE HAVE READ OTHER COMPLAINTS ON FORUMS RECENTLY AND EVERYONE WHO HAS REPLACED THEIR IGNITION SWITCH HAS NOT HAD A PROBLEM SINCE. WE WOULD LIKE THIS INVESTIGATED BECAUSE BUICKS ARE NOT ON THE LIST AT THIS TIME FOR THE NATIONAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575583March 31, 2014
ELECTRICAL SYSTEM
2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE CONSUMER STATED OVER THE LAST SEVERAL MONTHS, THE VEHICLE HAD TO BE RE-STARTED WHEN IT STALLED. WHEN THE VEHICLE STALLED, THE BRAKING AND STEERING CAPABILITIES WERE LOST. THE DEALER DETERMINED THE ISSUE BY PUTTING SPECIFIC PRESSURE ON THE STEERING COLUMN WHILE TURNING THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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