Buick Regal Complaints

3,261 consumer complaints on file.

#10821339January 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
53000 MILES. WHEN CAR IS IN MOTION. CAR GOES TO LOW POWER MORE AND CHECK STABILI-TRACK MESSAGE COMES ON. CAR SHAKES BAD AT IDLE, IDLES TOO HIGH,(ALMOST TO A POINT WHERE BRAKES WON'T HOLD AT A STOP). SHUT DOWN AND RESTART CAR GOES BACK TO NORMAL CONDITIONS FOR SHORT PUERILE OF TIME. CHECK ENGINE LIGHT COMES ON AND CODE FOR THROTTLE BODY MALFUNCTION IS DETECTED. CALLED BUICK SERVICE NUMBER AND WAS TOLD IT WOULD BE UNDER WARRANTY. MADE APPOINTMENT WITH DEALERSHIP CHECKED CODE AND DETERMINED SAME CODE ISSUE AND IT WAS NOT COVERED UNDER WARRANTY. DID. NOT HAVE THEM FIX IT YET. COST IS EXCESSIVE AND WAS TOLD UNDER WARRANTY BY MANUFACTURER. WAITING ON CUSTOMER SERVICE CALL BACK. CAR IS UNSAFE TO DRIVE. HAVE SEEN MANY SIMILAR COMPLAINTS BUT HAVE SEEN NOTHING DONE BY BUICK OR NTSB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820961January 19, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING IN A PARKING AREA TO APPROACH AND ENTER A PARKING SPACE AT 5 MPH, THE CONTACT'S VEHICLE INDEPENDENTLY SURGED WITH A HIGH RATE OF SPEED ABOVE 60 MPH AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL FOR AN EXTENDED PERIOD OF TIME TO TRY TO STOP THE VEHICLE. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE EXTENSIVE BODY DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,738. ....UPDATED 03-31-16 *BF UPDATED 05/21/18*JB *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10820979January 19, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 BUICK REGAL. CONTACT STATED THAT THE BRAKE LIGHTS AND HEADLIGHTS STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT AFTER SHUTTING THE VEHICLE OFF, THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A VOLTAGE DRAINAGE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820982January 19, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821046January 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821084January 19, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING 35 MPH, A STRONG ODOR OF FUEL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT MENTIONED THAT THE ODOR OF FUEL WAS ONLY PRESENT WHEN THE HEATER WAS ACTIVATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,839.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820126January 14, 2016
UNKNOWN OR OTHER
THERE WAS A RECALL OF THE KEY AND "FOB" FOR 2010-2014 CHEVY CAMAROS BECAUSE THE KEY COULD BE BUMPED BY SOMEONE'S KNEE OR SOME SIMILAR ISSUE. THE KEY OF MY 2011 BUICK REGAL BROKE, AND I BELIEVE IT HAS THE SAME CONSTRUCTION AS THE CAMARO. BY BROKE I MEAN THAT THE METAL PART THE FLIPS THE KEY IN AND OUT THE FOB (WHEN YOU PRESS A BUTTON) ACTUALLY BROKE, LUCKILY WHILE MY WIFE WAS TURNING OFF THE IGNITION. I THEREFORE SUSPECT THAT SINCE THE CAMARO AND BUICK ARE BUILT BY GM AND PROBABLY SHARE THE SAME KEY/FOB DESIGN, I'M EXPERIENCING THE SAME PROBLEM AS THE DRIVERS OF THE RECALLED CAMAROS, AND THE KEY/FOB OF THE 2011 BUICK REGALS SHOULD ALSO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820180January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820023January 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WAS NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD AND OTHER AREAS IN THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. UPDATED 03/15/16*LJ *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820104January 13, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, BLACK FUMES OF SMOKE WERE NOTICED COMING FROM UNDERNEATH THE VEHICLE BEFORE BEING INFORM BY A FOLLOW DRIVER THAT THE VEHICLE WAS ON FIRE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. NO POLICE/FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10819604January 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR AND THE SPARK PLUGS NEEDED TO BE REPLACED BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10819758January 12, 2016
ENGINE
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE WHILE DRIVING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE CONTACT WAS NOT INJURED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10819537January 11, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
AFTER DRIVING ABOUT TEN MINUTES INTO MY TRIP LAST NIGHT AT ABOUT 60 MPH, MY BUICK REGAL 2000 ENDED UP LOSING THE ABILITY TO ACCELERATE. IT THEN LOST ALL POWER AND LEFT ME STRANDED ON THE INTERSTATE. I LOST THE POWER STEERING, THE INSTRUMENT PANEL STARTED FLICKERING. THIS OCCURRED IN A WORK ZONE AT ABOUT MIDNIGHT. WITHIN FIVE MINUTES THE FLASHERS AND LIGHTS ALSO WENT TOTALLY DEAD. EVEN THE TRUNK WOULD NOT RESPOND TO MY REMOTE. THE CAR LIGHTS AND ENGINE HAD BEEN VERY STRONG AND NEVER GAVE ANY REASON FOR CONCERN. THE KEY HAS BEEN DIFFICULT TO REMOVE FROM THE IGNITION CYLINDER FOR SEVERAL YEARS. THIS HAS BEEN THE ONLY SOURCE OF TROUBLE WITH THE CAR. THE RED SECURITY LIGHT ON THE INSTRUMENT PANEL WAS ILLUMINATED - WHICH IS UNUSUAL - UNTIL THE LIGHTS QUIT WORKING. COULD THIS HAVE BEEN A PROBLEM WITH THE SECURITY SYSTEM? WE HAVE NOT ALTERED THE FACTORY SECURITY SYSTEM. IT IS ORIGINAL. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819370January 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED OIL DRIPPING FROM THE ENGINE VALVE COVER GASKET ONTO THE MANIFOLD. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818874January 8, 2016
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
WAS DRIVING MY 1997 BUICK REGAL GS 3.8 WHEN I HAD MY SON IN THE CAR WENT TO TURN LEFT AND WHEN IN THE TURN ALL THE LIGHTS START TO FLASH AND THE CAR SHUT DOWN .. HAD TO HAVE IT TOWED LATER TO FIND OUT IT IS THE IGNITION SWITCH NOW CAR IS SITTING WILL NOT START ALL LIGHTS FLASH WILL NOT CRANK OR TURN OVER ... BEFORE ALL THAT HAPPENED WHEN I WOULD MAKE A LEFT TURN YOU COULD HEAR A CLICKING COMING FROM THE DRIVERS SIDE TIRE AND THE LIGHTS WOULD COME ON ... EVERYTHING YOU TOUCHED ON THE STEERING WHEEL , TURN SIGNALS , WINDSHIELD WIPERS ANYTHING WOULD MAKE ALL CLUSTER LIGHTS COME ON AND SHUT DOWN THE CAR . THANK GOD KNOWONE WAS INJURED OR KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818925January 8, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND PARKING, THE DRIVER NOTICED A BURNING ODOR. THE DRIVER LIFTED THE HOOD AND DISCOVERED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE DRIVER USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE HOME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 194,000. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE POSSIBILITY OF AN ENGINE FIRE. UPDATED 01/19/16. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818933January 8, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818984January 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. AFTER HAVING A FUEL PUMP PLACED ON THE VEHICLE BY AN INDEPENDENT MECHANIC, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FIRE OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818747January 7, 2016
ENGINE
TL* THE CONTACT OWNED A 1999 BUICK REGAL. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES. THE FIRE DEPARTMENT EXTINGUSHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818036January 5, 2016
ENGINE
TL* THE CONTACT OWNED A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, HE NOTICED GRAY SMOKE WAS COMING FROM THE SIDE OF THE HOOD. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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