Buick Regal Complaints

3,261 consumer complaints on file.

#11419524June 3, 2021
UNKNOWN OR OTHER
I purchased the buick regal new in Feb 2016. After about two years, it skid on a perfect road surface in a perfect weather, the traction control light and the engine light came on, but disappeared after 30 seconds or so. The problem was scary enough that I brought the car to a neighborhood dealership to see if there was any safety recall for that issue. There was none. The replaced a sensor or something to fix the problem. It has not happened again until two weeks ago. Exactly the same thing happened, skid briefly on a perfect road surface in a perfect weather condition, skid light and the engine light came on, but disappeared after a minute. I brought back the car to the dealership and asked them find the original record for fixing the problem. But, they insisted it was not the same issue, this time it was my old tires that caused the problem. I got all my tires and brakes replaced, but still experienced the same problem. Given severity of the safety hazard, now I am afraid to drive the car. I could easily been in an accident if there were more cars around during either of the skidding incidents. I am surprised there was no report from other car owners. I could not be the only one experienced this problem. Very serious safety hazard for sure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416798May 16, 2021
EXTERIOR LIGHTING
THE FRONT HEADLIGHTS GET WATER IN THEM AND FOGS UP..CAUSING YOUR HEADLIGHTS TO LOOK DIM AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416738May 15, 2021
SERVICE BRAKES
DURING PERIODS OF HIGH HEAT (AND ONLY HIGH HEAT) AFTER BEING PARKED IN THE SUN, WHEN THE VEHICLE IS BEING DRIVEN AT HIGHWAY SPEEDS, THE BRAKE PEDAL WILL STIFFEN AND SLOW THE CAR DOWN. THE STEERING WHEEL COLUMN WILL VIOLENTLY SHAKE, AS IF THE CALIPERS ARE STUCK. ONCE PARKED, ALL FOUR WHEELS ARE HOT AND OMITS A BURNING SMELL. I HAVE REPLACED TWO TIRES, 2 FRONT CALIPERS, FRONT BRAKE PADS, ALL HOSES AND FRONT ROTORS TO NO AVAIL. BRAKE BOOSTER AND MASTER CYLINDER HAVE BEEN CHECKED AND ARE NOT THE ISSUE. ALL POSSIBLE ISSUES HAVE BEEN ADDRESSED WITHIN THE LAST 8 WEEKS. FRIDAY (05/14/21) THE SAME ISSUE HAPPENED AGAIN. I AM AT MY WITS END TRYING TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415961May 10, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2017 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE SHIFTING GEARS. SERPENTINI CHEVROLET BUICK OF ORVILLE (1107 N MAIN ST, ORRVILLE, OH 44667) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED THREE TIMES WITH AN OIL CHANGE WHILE TWO UNKNOWN TRANSMISSION PARTS WERE REPLACED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO DUPLICATED THE TRANSMISSION FAILURE. THE INDEPENDENT MECHANIC CONTACTED THE DEALER AND INFORMED THEM OF THE RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER CONTACTED THE DEALER AND WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 19,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415583May 7, 2021
ENGINE, FUEL/PROPULSION SYSTEM
THE OIL CONSUMPTION IN THE CAR IS HORRIBLE, I HAVE TO ATLEAT ADD OIL IN MY CAR ABOUT 5 TIME IN BETWEEN OIL CHANGES, AND MY OIL CHANGES ARE DONE REGULARLY, IVE ALSO HAVE THE ISSUE OF MY OIL AND GAS MIXING, I DID TAKE IT TO THE SHOP ONCE AND THEY FIXED A RECALL THAT WAS INVOLVED WITH HIGH PRESSURE FUEL PUMP, BUT IM GUESSING THEY DIDNT FIX THE ISSUE ONCE THAT REPAIR WAS DONE LIKE THEY SAID IT WOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415354May 5, 2021
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I AM HAVING A BRAKING PROBLEM WITH MY 2011 REGAL CLX TURBO. MY BRAKES DO NOT SEEM TO BE RELEASING WHEN THE CAR HAS BEEN SITTING OUTSIDE AND THE TEMPERATURE IS HIGH. STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES AND EVEN WHEN THE BRAKES ARE RELEASED. THE BRAKE PEDAL AND OR PARKING BRAKE DOES NOT DISENGAGING ON THE BUICK REGAL 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415041May 3, 2021
SERVICE BRAKES
AFTER USING THE BRAKE PEDAL, IT DOES NOT COME ALL THE WAY IN THE UP POSITION WHEN THE INTERIOR OF THE CAR IS HOT. I HAVE TO LIFT THE BRAKE PEDAL WITH MY OTHER FOOT, OR BRAKE WILL BE PARTIALLY ENGAGED AND BRAKE LIGHTS WILL BE ON. BRAKE PEDAL WORKS FINE WHEN THE INTERIOR OF THE CAR IS A NORMAL TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414614April 30, 2021
ENGINE
ENGINE HAS A DEFECT THAT CAUSES A PIECE OF THE ENGINE TO BREAK OFF AND END UP IN THE OIL LINES, ENDS UP IN OIL PAN. THIS DEFECT CAUSES THE ENGINE TO FREEZE AND OWNER MUST REPLACE THE ENGINE. MY VEHICLE ONLY HAD 50K MILES AND I AM UNABLE TO DRIVE IT. I NOW NEED A BRAND NEW ENGINE AND BUICK KNOWS ABOUT DEFECT BUT WON'T ISSUE RECALL OR FIX THE DEFECT. I WAS DRIVING ON HIGHWAY WHEN ENGINE SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412993April 20, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED QUALITY BUICK GMC OF ENGLEWOOD (406 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 871-0606) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408224April 15, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BALISE CHEVROLET BUICK GMC (440 HALL OF FAME AVE, SPRINGFIELD, MA 01105) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407731April 12, 2021
ENGINE
BURNING OIL ON A 2.4L EQUINOX ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405891March 31, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER'S SIDE HEADLIGHT IS OUT, CONDENSATION INSIDE THE HEADLIGHT AS WELL. BOUGHT $106.00 HALOGEN REPLACEMENT BULB AND LIGHT STILL ISN'T WORKING. AFTER LOOKING FOR OTHERS WITH THE SAME ISSUE I SEE THIS THERE IS COMPLAINTS AND RECALL FOR "SOME" MODELS OF THE 2013 BUICK REGAL (TURBO PREMIUM 3) SPECIFICALLY BY CHECKING MY VIN FOR THE RECALL. OBVIOUSLY HAVING THE EXACT SAME ISSUE OTHER REGAL MODELS OF SAME YEAR WERE RECALLED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405282March 28, 2021
ENGINE, VEHICLE SPEED CONTROL
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404747March 24, 2021
SERVICE BRAKES
AFTER COLD START THE BRAKE SYSTEM IS WEAK TO NON EXISTENT. WE HAVE A SLOPE OF APPROXIMATELY 25-30 DEGREES AND THIS CAUSED US TO GO INTO OUR NEIGHBORS YARD WHEN THE BRAKES ONLY SLOWED THE VEHICLE AND COULD NOT BRING IT TO A COMPLETE STOP. WE ARE CURRENTLY WORKING WITH OUR LOCAL DEALERSHIP TO GET THE PROBLEM FIXED, HOWEVER DIAGNOSIS IS PROBLEMATIC DUE TO THE FACT THAT IT ONLY OCCURS ON A COLD START AND THEN BECOMES A NON ISSUE. CURRENTLY YATES BUICK IN GOODYEAR AZ HAS BEEN DISMISSIVE AND UNHELPFUL WITH THIS PROBLEM AND BUICK CUSTOMER CARE LINE IS EQUALLY UNHELPFUL. I WILL UPDATE IF I CAN FIND A MECHANIC THAT CAN DIAGNOSE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403376March 16, 2021
EXTERIOR LIGHTING
MY PASSENGER HEADLIGHT WENT OUT AND DID KNOW TILL I GOT A TICKET. I HAVE TAKEN IT TO A REPAIR SHOP FOR REPAIR TWO TIMES AND THEY FOUND THAT IT IS NOT SEALED PROPERLY. THERE IS CORROSION UNDER THE HEADLIGHT ASSEMBLY DUE TO IT COLLECTING WATER. HOW CAN THIS BE FIXED I HAVE HEARD THAT THIS IS A BIG ISSUE PLEASE ADVISE ON WHAT CAN BE DONE TO HELP EVERYONE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402919March 14, 2021
ENGINE
PURCHASED IN JAN 2021 WITH 94K MILES AND AS OF MAR 2021 96K MILES A CATASTROPHIC ENGINE FAILURE OF THE #4 CYLINDER. CRACK IN THE PISTON RING GROOVES AND NOW HAS ZERO COMPRESSION. WHILE DRIVING THE HIGHWAY AT 74 MPH. LOSS OF ENGINE POWER AND CHECK ENGINE LIGHT IS ON AND WILL STALL AT IDLE EVEN IN NEUTRAL WHILE SITTING AT A STOP LIGHT OR STOP SIGN. ENGINE OIL FOUND UNDER THE CAR AS WELL BUT NOT SURE SPECIFIC LOCATION AT THIS TIME. HEAVY BLUE SMOKE FROM EXHAUST AND VERY ROUGH IDLE WITH LACK OF RESPONSE FROM THE TURBO ALONG WITH THE TRACTION CONTROL LIGHT ON AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402657March 12, 2021
ELECTRICAL SYSTEM
ADDENDUM TO REPORT 11400295 - HERE'S A PICTURE OF THE AMOUNT OF WATER ACCUMULATED IN THE HEADLIGHT LENSE IN LESS THAN A WEEK. I'M REPLACING THE BULB AND BALLAST FOR THE THIRD TIM IN LESS THAN 8 MONTHS - HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400295March 11, 2021
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT ASSEMBLY AMASSES OUNCES OF WATER / CONDENSATION CAUSING BULB AND BALLAST FAILURES - I'VE REMOVED THE ASSEMBLY TWICE TO REPLACE THE BALLAST AND BULBS COSTING $100.00 PER ATTEMPT ONLY TO HAVE TO REPLACE THEM AGAIN WITHIN A WEEK. PASSENGER SIDE IS DRY AND CRYSTAL CLEAR - ABSOLUTELY A DEFECTIVE PART AND IT COSTS OVER A $1,400.00 A SIDE. DRIVING WITH A SINGLE HEADLIGHT IS ILLEGAL AND DANGEROUS. GM IS WELL AWARE OF THE PROBLEM AND REFUSES TO ADDRESS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400008March 9, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I STARTED EXPERIENCING EXCESSIVE OIL BURN AT AROUND. SINCE THEN, I HAVE CHECKED MY OIL BIWEEKLY TO TOP OFF AND KEEP AT PROPER LEVELS ALONG WITH CONSISTENT OIL CHANGES AS THE OIL GETS DIRTY QUICKLY. DEALERSHIPS BEFORE HAVE TOLD ME THAT ITS "NORMAL" FOR THESE ENGINES. I DISCOVERED A BAD OIL LEAK. VACUUM PUMP ISSUES. MULTIPLE CAMSHAFT SEALS WORN AWAY, THAT WERE HARD AS ROCK FROM EXCESSIVE HEAT INCLUDING PISTON SEALS THAT HAD BEEN AFFECTED. THOUGHT THIS POSSIBLY HAD FIXED THE EXCESSIVE OIL BURN. A FEW WEEKS LATER I RECEIVED THE OIL LEVEL LOW NOTIFICATION ON THE CAR COMPUTER. I CHECK AND ITS VERY LOW. THE OIL BURN IS CONTINUING WITH NO CLEAR SIGNS OF AN OIL LEAK WITH DIRTY OIL. THERE IS POSSIBLY MORE PROBLEMS WITHIN THE ENGINE THAT AREN'T SEEN. I HAVE CHECKED PREVIOUS COMPLAINTS. I NOTICE THAT THIS ENGINE HAS MANY OF THE SAME PROBLEMS WITH THE TURBO PACKAGE ON GM VEHICLES. IT HAS A ROUGH IDLE AND ENGINE HESITATION. THESE CHARACTERISTICS SEEM TO INCLUDE INCONSISTENT ENGINE PERFORMANCE SOUND AND ARE FELT THROUGH THE PEDALS, THE DRIVER'S SEAT AND STEERING WHEEL, THERE IS A PUTTER AND HESITATES WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398872March 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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