Buick Lucerne Complaints (2009)

128 consumer complaints on file.

#10342180July 9, 2010
ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. WHEN ROUTINE MAINTENANCE WAS PERFORMED ON THE VEHICLE, THE CONTACT HEARD A NOISE ON THE FRONT DRIVERS SIDE WHILE DRIVING 10 MPH AND MAKING A LEFT TURN OVER A BUMP IN THE ROAD. THE VEHICLE WAS EXAMINED AT AN AUTHORIZED DEALER WHO TIGHTENED THE BOLTS IN THE SUSPENSION. THE FAILURE CONTINUED TO RECUR AND BOTH FRONT END STRUTS WERE REPLACED BY AN AUTHORIZED DEALER. THE FAILURE CONTINUED TO OCCUR AND AN AUTHORIZED DEALER REPLACED THE LOWER CONTROL ARM BUSHINGS. THE FAILURE CONTINUED TO RECUR AND AN AUTHORIZED DEALER REPLACED THE BRAKE MASTER CYLINDER, THE STEERING CONTROL MODULE AND THE ANTI LOCK BRAKE CONTROL MODULE. WHEN THE FAILURE RECURRED, THE MANUFACTURER SENT AN ENGINEER TO EXAMINE THE VEHICLE. THE ENGINEER INFORMED THE CONTACT THAT HE BELIEVES THE FAILURE INVOLVES THE STABILITRAK STABILITY CONTROL WHICH WAS A NORMAL OCCURRENCE WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 1,700 AND THE CURRENT MILEAGE WAS 4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332684May 28, 2010
FUEL SYSTEM, OTHER, VEHICLE SPEED CONTROL
OUR NEW 2009 BUICK LUCERNE ACCELERATED OUT OF CONTROL AND THE BRAKES WOULD NOT STOP THE CAR IT KEPT GOING FASTER FINALLY WE WERE ABLE TO CHANGE LANES AND PUT THE CAR IN NEUTRAL STILL IT WAS ACCELERATING FULL AND I THOUGH IT WOULD BLOW A ROD THE ONLY WAY TO STOP IT WAS THE TURN OFF THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329698May 10, 2010
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER AND PASSENGERS FRONT HEAD REST WERE NOT ALIGNED WITH THE SEATS. IF THE SEAT WAS IN THE UPRIGHT POSITION, THE HEAD REST WOULD UNCOMFORTABLY PUSH THE OCCUPANTS HEAD FORWARD. IN ADDITION, THE HEAD REST WERE DESIGNED EXTREMELY BIG WHICH MADE IT DIFFICULT TO SEE WHILE CHANGING LANES. THE MANUFACTURER WAS UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000 AND THE CURRENT MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311418February 17, 2010
VEHICLE SPEED CONTROL
MY WIFE WAS STOPPED WAITING FOR A CAR TO LEAVE A PARKING SPOT. SHE HAD HER FOOT ON THE BRAKE READY TO PUT IT IN PARK. THE CAR SUDDENLY SURGED FORWARD AND SHE COULD NOT STOP IT WITH BOTH FEET ON THE BRAKE. SHE HIT A BUILDING AND 3 VEHICLES BEFORE SHE WAS STOPPED BY THE 3RD VEHICLE. SHE WAS HEADED FOR ANOTHER PART OF THE BUILDING WHEN SHE STOPPED. THE AIR BAGS DID NOT DEPLOY.THERE WAS LESS THAN 600 MILES ON THE CAR. FORTUNATELY NO WAS INJURED BADLY. MY WIFE HAS DRIVEN 31 YEARS WITHOUT AN ACCIDENT. THIS WAS NOT HER FAULT. SOMEONE COULD HAVE EASILY HAVE BEEN KILLED IF IT HAPPENED ON THE STREET. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10280416August 14, 2009
AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD AND DAMAGED THE FRONT END WHEN IT CRASHED. THE AIR BAGS FAILED TO DEPLOY, BUT THERE WERE NO INJURIES. THE CONTACT REFUSES TO DRIVE THE VEHICLE IN THIS CONDITION. HE TOOK THE VEHICLE TO THE DEALER AND THEY WILL TEST DRIVE IT THE NEXT FEW DAYS. THE FAILURE MILEAGE WAS 4,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10265910April 17, 2009
LATCHES/LOCKS/LINKAGES
DOOR STOPPERS DONT HOLD DOOR IN OR ON SMALL INCLINE CAUSES DOOR TO CLOSE ON LEG OR LEGS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10259425February 20, 2009
SEAT BELTS
WHEN MY DAUGHTER UNSTRAPPED HER SEATBELT SHE ASKED, "WHAT'S THIS MOM?" IT WAS THE BOLT AT THE END OF THE SEATBELT THAT SHOULD HAVE BEEN ATTACHED TO THE CAR. IT JUST HAPPENED ONCE BECAUSE WE TOOK IT TO THE DEALERSHIP TO GET FIXED. THE BOLT WAS ATTACHED AND THE OTHER SEATBELTS IN THE BACK SEAT WERE ALSO CHECKED AND THEY WERE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253995January 6, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. AFTER JUST PURCHASING THE VEHICLE WITH 400 MILES, IT DEVELOPED HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. THE CONTACT PULLED OVER AND KEPT FLIPPING THE SWITCH UP AND DOWN UNTIL THE LIGHTS ILLUMINATED AGAIN. THE FAILURE OCCURRED FOUR TIMES WHILE DRIVING HOME WITHIN A 45 MILE RADIUS. ONLY THE HIGH BEAMS WOULD ACTIVATE. THE CONTACT DOES NOT WANT TO DRIVE AROUND WITH THE HIGH BEAMS ACTIVATED ALL NIGHT. THE DEALER INFORMED HIM TO BRING THE VEHICLE BACK ON JANUARY 9, 2008 TO CHECK THE LIGHTS. THE FAILURE MILEAGE WAS 400. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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