Buick Lucerne Complaints (2008)

218 consumer complaints on file.

#11032889October 11, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE THE KEY WAS PLACED IN THE IGNITION, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO CRANK. THE VEHICLE WAS TOWED TO BURNS FORD INC. (188 N BROADWAY AVE, BURNS, OR 97720 (541) 573-6014) WHERE IT WAS DIAGNOSED THAT THE RELAY THAT GOES TO THE FUEL PUMP HAD MELTED AND THE RELAY NEEDED TO BE REPLACED. THERE WAS NO FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *LN CARFAX CANNOT PROCESS VIN UPDATED 7/26/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11032063October 6, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY BURNT UP IT IS UNDER BACK SEAT REPAIR SHOP SAID THE CAR WOULD HAVE BURNT UP COMPLETELY IF CONTINUED MY LITTLE BABIES RIDE IN BACK SEAT AS REQUIRED BY LAW I WOULD NOT GET THEM OUT IN TIME IF THE CAR ON FIRE UNDER THEM1 HELP HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023559September 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY BUICK HAS BEEN CONSTANTLY BREAKING DOWN AND EVERY MECHANIC HAS TOLD ME THE SAME PROBLEM. IT IS THE FUEL PUMP AND THE FUSE BOX UNDER THE SEAT. I NEVER THOUGHT THAT I WOULD HAVE ANY PROBLEMS SINCE BUYING THIS CAR IN 2016. BUT, I HAVE HAD NUMEROUS PROBLEMS AND ALL I SEE ARE RECALLS ON MY BUICK. EVERYTIME I CALL IN TO COMPLAIN AND ASK ABOUT THE RECALL ITS ALWAYS SOMETHING NEW AND THAT YOU GUYS CAN'T DO ANYTHING. THIS WAS MY FIRST PURCHASE FOR MY 21ST BIRTHDAY AND I NEVER WANT A BUICK EVER AGAIN. IF THERE IS SOMEONE THAT COULD HELP ME REGARDING MY FUEL PUMP AND FUSE BOX PLEASE CONTACT ME AND MAYBE YOU COULD DO BETTER AND SEND ME THE PARTS TO FIX MY CAR. THIS IS RIDICULOUS AND I HOPE SOMEONE COULD CONTACT ME RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022121September 7, 2017
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TURN SIGNAL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011332July 28, 2017
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11004832July 12, 2017
FUEL/PROPULSION SYSTEM
GAS ,PUMP AND RELAY STOPPED WORKING . REPLACED PUMP THREE TIMES, PUMP RELAY ONCE. CAR WILL NOT START AGAIN. ANOTHER PUMP . NUMBER 4.CALLED GM CHECKED ON RECALL NOTHING .THIS ALL WITHIN A TWO YEAR PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001325June 26, 2017
ENGINE
THIS CAR'S ENGINE WOULD STOP FOR NO REASON AND NOT RESTART AT STOP SIGNS AND WHILE DRIVING. THE POWER STEERING AND POWER BRAKES WOULD GO OUT WHEN THIS WOULD HAPPEN WHICH WAS ESPECIALLY DANGEROUS WHEN DRIVING. IT WAS TAKEN TO THE DEALERSHIP FOR REPAIRS ON AT LEAST 4 OCCASIONS AND NEVER FIXED. IT IS AGAIN LISTED ON THE DEALERSHIP SITE FOR SALE AFTER I TOOK A $3,000 LOSS TRADING IT IN FOR ANOTHER VEHICLE. I WAS TOLD BY THE MANAGER THAT THE CAR WOULD NOT BE SOLD AGAIN, BUT IT IS ON THE PRE-AUCTION LOT OF THE DEALERSHIP FOR SALE AT NEARLY THE AMOUNT I PAID FOR THE VEHICLE IN NOVEMBER 2016. IT WAS DRIVEN ABOUT 2,000 MILES IN THE 6 MONTHS I OWNED IT BECAUSE MOST OF THE TIME IT WAS BROKEN DOWN. IT SAT IN THE DEALERSHIP LOT FOR THE LAST 2 MONTHS BECAUSE I WAS TOLD THAT THERE WAS "NOTHING WRONG WITH YOUR CAR." I TRADED IT IN RATHER THAN HAVE AN ACCIDENT WHERE EITHER MYSELF OR SOMEONE ELSE MAY BE HURT OR KILLED DUE TO THE LACK OF ABILITY TO CONTROL THE CAR WHEN THE ENGINE SHUT DOWN. THE CAR FAX FOR THIS VEHICLE CAN BE SEEN ON LINE WITH SOME OF THE REPAIRS THAT WERE COMPLETED DURING THE TIME I OWNED IT. THE REPAIRS WERE FOR VARIOUS SENSORS; ONE OF THEM WAS REPLACED MORE THAN ONCE. I WAS INSTRUCTED TO BY ONE OF THE SERVICE MANAGERS TO HAVE THE CAR "TOTALED" BY THE INSURANCE COMPANY BECAUSE THEY WOULDN'T BE ABLE TO FIGURE OUT WHAT WAS WRONG WITH THE CAR UNLESS IT STOPPED RUNNING WHILE THEY WERE WORKING ON IT. I HAD A VIDEO OF THE ENGINE STOPPING WHICH SHOWED THAT THERE WAS NO WARNING. I MADE IT BECAUSE I WAS BEING ASKED WHAT LIGHTS CAME ON, ETC., BEFORE IT SHUT DOWN. THE VIDEO WAS SHOWN TO THE SERVICE MANAGER, BUT IT WAS USELESS AS THE CAR ENGINE AGAIN STOPPED FOR NO REASON. IT FIRST BROKE DOWN THREE DAYS AFTER I HAD PURCHASED THE CAR, BUT BEYOND THE "NO QUESTIONS ASKED" RETURN POLICY OF HAVING LESS THAN 150 MILES ON THE CAR DUE TO MY HAVING DRIVEN IT OVER 200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001524June 26, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE ELECTRONIC CONTROL PANEL AND A FUSE BOX INTERNALLY FAILED WITH A WIRES MELTED AND THE CONTACT WAS UNCERTAIN AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND AN INDEPENDENT MECHANIC INSPECTED, DIAGNOSED AND REPAIRED THE VEHICLE. THE REPAIRS WERE UNKNOWN AND THE CONTACT WAS UNCERTAIN IF THE PART MAY FAIL AGAIN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10993457June 6, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CAR WAS PARKED AND WOULD NOT START HAD IT TOWED TO A REPAIR SHOP. THE REPAIR SHOP FOUND THE FUEL RELAY HAD OVER HEATED AND MELTED THE FUSE PANEL UNDER THE BACK SEAT. I DID SOME RESEARCH ONLINE AND FOUND ON REPAIR PAL THAT 105 OTHER PEOPLE HAD THE SAME PROBLEMS. EBAY SELLER HAS SOLD 1264 FUSE BOXES LIKE THIS ANOTHER EBAY SELLER SOLD 275 FUSE BLOCKS FOR BUICK AND GM CARS. DID SOME MORE RESEARCH FOUND PROBLEMS BACK TO 1996 2006-2011 BUICK LUCERNE'S HAD ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983282May 3, 2017
WHEELS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRE PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE TIRE BEGAN TO LEAK. THE CONTACT HAD THE VEHICLE REPAIRED A SECOND TIME. THE FAILURE RECURRED TO THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PEELING OF THE CHROME ON THE RIMS CAUSED THE FAILURE, INCLUDING THE FAILED VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,800. UPDATED 07/12/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981381April 29, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY BURNED OUT TWICE. SCORCH MARKS FROM SERIOUS OVERHEAT POSSIBLY FIRE ON BOTTOM OF REAR SEAT. CAR STOPS IN MIDDLE OF ROAD WHEN FUEL PUMP RELAY APPEARS TO POP LOOSE SHUTTING OFF FUEL TO ENGINE. HAVE TO PRESS AND WIGGLE RELAY TO RESTART CAR. POSSIBLE BAD CONNECTION IN FUSE BOX UNDER REAR SEAT.. RECOMMEND MAKING MANUFACTURERS BE PROHIBITED FROM INSTALLING BATTERIES AND ELECTRICAL FUSE BOX FROM INSIDE PASSENGER COMPARTMENT. HIGH FIRE HAZARD IN CASE OF ACCIDENT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958322March 2, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944557January 12, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I BOUGHT THIS BUICK USED A COUPLE OF MONTH AGO WITH 87K. I'VE SINCE DRIVEN OVER 4K MILES. I BOUGHT THIS CAR BECAUSE IT WAS A BIG TOURING CAR AND I NEEDED SOMETHING RELIABLE AND COMFORTABLE FOR LONGS DAYS ON THE ROAD. SEVERAL HUNDRED MILES AGO IT JUST WOULDN'T START IN THE DRIVEWAY. RESEARCH LED ME TO THE FUSE BOARD. CHECKED THE FUSES AND RELAYS FOUND NOTHING OBVIOUS. CAR STARTED UP A FEW MINUTES LATER. THIS HAPPENED LATER THAT DAY WHEN IN ANOTHER CITY AND THEN A FEW MORE TIMES THAT DAY. ALMOST HAD IT TOWED BUT THEN IT STARTED. NOW, AFTER ALMOST 1000 MILES IT GAVE UP THE GHOST AND I FOUND ONE OF THE TEETH ON THE RELAY BURNED AND THE PLASTIC PARTIALLY MELTED ON THE RELAY HOUSING AND THE FUSE PANEL. WENT TO THE PARTS STORE AND BOUGHT A RELAY REPLACEMENT BUT IT DIDN'T DO ANY GOOD. SHOPPING FOR A MECHANIC NOW. MY THINKING IS I NEED TO GET RID OF IT. I TRAVEL A LOT THROUGHOUT THE SNOW BELTS IN NY STATE AND THIS BOTHERS ME IT COULD HAPPEN ON THE HIGHWAY AND EFFECT CONTROL. AND A FIRE HAZARD. WHY IS GM NOT RECALLING THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944650January 12, 2017
ELECTRICAL SYSTEM
FUEL PUMP REPACED 2015 , 54000 MILEAGE , THEN FUSE BOX MELTED 1-04-2017 74000 MILEAGE AND WAS STRANDED. FOUND OUT THESE TWO PROBLEMS TIED TOGETHER FROM OTHER COMPAINTS.NO RECALLS OR ANY REIMBURSEMENT. WITH THIS MANY COMPLAINT ISSUES I FEEL SOMETHING SHOULD COME OUR WAY FOR OWNING A BIUCK WHICH I GREW UP BEING TOLD YOU CAN'T GO WRONG WITH A BUICK ... NOT RIGHT. $ 1300 LATER STILL WAITING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944474January 11, 2017
AIR BAGS
THE CAR WAS GARAGED AND HARDLY DRIVEN BY THE PREVIOUS OWNER, AND THE CURRENT MILEAGE IS ABOUT 43,000. SINCE THE BEGINNING OF MY OWNERSHIP THE CHECK ENGINE LIGHT COMES AND GOES RANDOMLY. THE CAR ALSO SAYS ON THE DIGITAL READOUT "SERVICE AIR BAG," PRETTY MUCH ALL THE TIME. I HAVE HAD THREE DIFFERENT MECHANICS SCAN FOR THE ERROR CODES AND THEY COULD FIND NOTHING FOR THEM TO RECOMMEND A NEXT STEP. WHILE I WAS IN WHITE PLAINS, NY, I GOT A NOTICE FOR AN AIR BAG SERVICE RECALL FROM THE DEALER. ALL THEY DID WAS TO PUT AN INSERT ONTO MY IGNITION KEY AFTER A TWO HOUR WAIT. WHEN I ASKED WHAT THIS HAD TO DO WITH THE CHECK AIR BAG LIGHT, THEY SAID, "IF YOU DRIVE WITH A HEAVILY LOADED KEY CHAIN THE PULLS DOWN, THE SERVICE AIR BAG/CHECK ENGINE LIGHTS ERRONEOUSLY COME ON." IT WAS THE MOST STUPID THING I HAVE EVER HEARD, AND I CAN'T BELIEVE THE NHTSA WOULD HAVE ALLOWED THIS SHAM TO PASS AS A RECALL. HAVING READ THE BULLETIN BOARD OF COMPLAINTS I SEE A NUMBER OF COMPLAINTS ABOUT AIR BAGS NOT DEPLOYING AFTER AN ACCIDENT. YOU NEED TO PUT OUT A RECALL---A REAL RECALL--ON THIS VEHICLE FOR THE AIR BAG. PLEASE FEEL FREE TO CONTACT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939760January 4, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
OUR 2008 BUICK LUCERNE WAS IN THE HOV LANE TRAVELING ON 84 W TOWARD HARTFORD, CT. WITHOUT WARNING - NO WARNING LIGHTS CAME ON - THE CAR STARTED TO DECELERATE. MY DAUGHTER TRIED TO ACCELERATE AND NOTHING HAPPENED; SHE THEN TRIED TO BRAKE TO PULL OVER AND WAS UNABLE TO FREELY TURN THE WHEEL. SHE STRUGGLED TO MOVE TO SAFETY TO THE SHOULDER ON THE SIDE OF THE ROAD BUT THEN FELT THE STEERING WHEEL AND BRAKES LOCK COMPLETELY AS THE CAR STALLED. WHEN SHE ATTEMPTED TO RESTART THE CAR TO MOVE TO SAFETY, THE CAR VIOLENTLY SHOOK. SINCE THE CAR WAS STILL PARTIALLY ON THE HIGHWAY, MY HUSBAND AND I CALLED THE CT STATE POLICE TO REQUEST HELP WHILE MY DAUGHTERS WERE WAITING FOR AAA. WHEN THE TROOPER ARRIVED ON THE SCENE HE CALLED US TO SAY THAT THE CAR WAS PARTIALLY IN THE ROAD AND THAT TWO CRUISERS WERE THERE TO ENSURE THE SAFETY OF OUR DAUGHTERS. THE CAR WAS TOWED TO OUR SERVICE STATION OF 25 YEARS IN SCRANTON PA AND FOUND THAT THE FUEL PUMP RELAY POST HAD OVERHEATED AND MELTED. A DIAGNOSTIC TEST DID NOT REVEAL ANY PROBLEMS EITHER. THE CAR HAD TO BE TOWED ONE WEEK EARLIER TO THIS SAME STATION BECAUSE THE CAR WAS SHAKING VIOLENTLY. AFTER A DIAGNOSTIC TEST REVEALED NOTHING, THEY DETERMINED THAT THE CAR WAS LOW ON FUEL (AND THAT IT WASN'T A FUEL PUMP ISSUE). WE THEN DROVE THE CAR ANOTHER 517 MILES WITHOUT INCIDENT. I HAVE FOUND THAT COMPLAINTS HAVE BEEN FILED WITH BUICK (I HAVE FILED ONE TOO) REGARDING THIS PROBLEM AND THAT FIRES HAVE RESULTED FROM THE OVERHEATING. THESE COMPLAINTS INDICATE THAT SOMETIMES THE CAR STARTS, SOMETIMES IT DOESN'T. I BELIEVE THESE 2 INCIDENTS, ONE WEEK APART, WERE RELATED AND THAT BOTH TIMES, NO WARNING OR DIAGNOSTIC TEST REVEALED A PROBLEM. IF MY DAUGHTER HAD BEEN DRIVING ON THE 4 LANE HIGHWAY LEADING INTO HARTFORD AND THIS PROBLEM OCCURRED, I HAVE NO DOUBT THAT SHE AND MY OTHER DAUGHTER WOULD HAVE BEEN IN A SERIOUS, IF NOT FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935162December 13, 2016
VEHICLE SPEED CONTROL
MY FATHER-IN-LAW HAD THE COMPLAINT THAT HIS CRUISE CONTROL WAS NOT WORKING. I CHECKED THE CAR OVER AND IT WAS WORKING FINE. ON HIS WAY HOME IT QUIT WORKING AFTER ABOUT 75 MILES. ANOTHER CHECK AND ALL WAS FINE. SHORTLY AFTER THAT, I JUST HAPPENED TO BE FOLLOWING HIM AND THE BRAKE LIGHTS CAME ON AND NEVER WENT OFF. I CONFIRMED WITH HIM THAT HIS FOOT WAS NOT ON THE PEDAL. I PUT TOGETHER THAT THE BRAKE LIGHTS WERE COMING ON AND SHUTTING OFF THE CRUISE CONTROL. HE TOOK THE CAR IN AND THEY ADDED BRAKE FLUID. THE CRUISE CONTROL KEPT KICKING OUT. I CAME TO THE CONCLUSION THAT THE BRAKE LIGHT SWITCH WAS EITHER OUT OF ADJUSTMENT OR DEFECTIVE AND WROTE IT DOWN FOR HIS DEALER. IT TURNED OUT THE SWITCH WAS DEFECTIVE AND IT WAS REPLACED. THE CAR HAS 68,000 AND GARAGED. AS A DRIVER YOU WON'T KNOW THE BRAKE LIGHTS ARE ON WITHOUT LOOKING OR FIND THAT THE CRUISE CONTROL WAS NOT WORKING. WITH THE BRAKE LIGHTS PERMANENTLY ON, OTHER DRIVERS CAN'T TELL WHEN YOU ARE ACTUALLY SLOWING DOWN OR STOPPING, AND THAT IS A POTENTIAL RISK FOR BEING REAR ENDED. MY FATHER-IN-LAW TRIED TO BE AWARE OF THIS SITUATION BY ENGAGING THE CRUISE CONTROL WHEN POSSIBLE. AS LONG AS IT WAS WORKING, HE KNEW HIS BRAKE LIGHTS WERE OPERATING AS THEY WERE SUPPOSE TO. HAPPENED ON HIGHWAY AND CITY, MOVING. BRAKE LIGHTS REMAINED ON AFTER STOPPING. EVERYTHING WAS BACK TO NORMAL AFTER AWHILE, I SUSPECT INSIDE TEMPERATURE WAS AT PLAY SOMEWHAT ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934692December 12, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM UNDERNEATH THE FUEL TANK AND ABOVE THE EXHAUST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925659November 13, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN READY TO LEAVE WORK THE VEHICLE WOULD NOT START. DETERMINED THE FUEL PUMP WAS NOT OPERATING. REPLACED THE FUEL PUMP AND THE VEHICLE STILL WOULD NOT START. I FOUND THE FUEL PUMP RELAY WAS THE ULTIMATE CAUSE OF FAILURE. AFTER REPLACING THIS RELAY TWO OTHER TIMES I DECIDED TO LOOK FURTHER INTO THE CAUSE. I DISMANTLED THE FUSE BOX TO FIND IT WAS NOT COMPLETE INSIDE. THE FUSE BOX IS FILLED WITH FEMALE TO FEMALE COUPLERS TO CONNECT THE BOTTOM WIRING HARNESS TO THE FUSES. THE FUEL PUMP RELAY SHOULD HAVE FOUR OF THE COUPLERS INSTALLED IN THE FUSE BOX. THERE ARE ONLY THREE INSTALLED. THE MALE PINS ARE LONG ENOUGH TO TOUCH AND MAKE CONTACT. THEY WILL EVENTUALLY OVERHEAT. THIS IS A MANUFACTURING DEFECT AND A FIRE HAZARD; AS MANY PEOPLE HAVE HAD THE ISSUE. BUICK STILL HAS NOT ISSUED A SAFETY RECALL AND REFUSES TO ACTUALLY INVESTIGATE THE REASON THIS IS HAPPENING. THE AVERAGE CONSUMER IS BEING HIT WIT A $400.00 FUSE BOX AND $600.00 FUEL PUMP REPLACEMENT. I ACTUALLY HAVE SINCE INSTALLED MY ORIGINAL FUEL PUMP. THE REPLACEMENT PUMP DID NOT HAVE A SENDING UNIT FOR THE FUEL GAUGE. WHY ARE THE DEALERS REPLACING PROBABLY PERFECTLY FINE FUEL PUMPS. THIS HAS BECOME A RACKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920076October 30, 2016
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079 MILES AT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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