Buick LeSabre Complaints

3,724 consumer complaints on file.

#10422642August 30, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE CONTACT STATED THAT THE COURTESY LIGHTS WOULD ILLUMINATE AT ANY TIME EVEN WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WOULD ALSO EXHIBIT A CHIMING NOISE, CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422369August 29, 2011
STRUCTURE, AIR BAGS:FRONTAL
THE UPPER DASH PAD IS PEELING FROM ITS BACKING, OPENING A 1" GAP APPROXIMATELY A FOOT ACROSS, IN FRONT OF THE TOP OF THE STEERING WHEEL AND DIRECTLY BEHIND THE DEFROSTER GRILLE HOUSING. I HAVE FILED A COMPLAINT WITH GM, REQUESTING FINANCIAL ASSISTANCE WITH REPAIRS. GM CREATED A CASE FILE (#71-969127956) AND I WAS DENIED ANY ASSISTANCE. I THEN REQUESTED TO SPEAK WITH THE GM DISTRICT REP, WHO ALSO DENIED ANY ASSISTANCE AND WOULD NOT ACKNOWLEDGE KNOWING OF BUICK HAVING A PROBLEM WITH THIS COMPONENT. THE REPAIR ESTIMATE I OBTAINED IS $1080.20. I FIRST OBSERVED THE PROBLEM WHEN THE VEHICLE HAD 47,000 MILES. THE PASSENGER SIDE AIR BAG IS ENCLOSED IN THIS PAD AND I AM CONCERNED THAT IF THE SPLIT IN THE DASH EXTENDS FAR ENOUGH, IT COULD CAUSE THE AIR BAG TO DEPLOY. THE VEHICLE NOW HAS 48,000 MILES AND ASIDE FROM THIS PROBLEM, IS IN IMMACULATE CONDITION. PLEASE ADVISE ME OF ANY PENDING ACTION NHTSA MAY BE CONSIDERING TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH HAS BEEN HAS ALSO BEEN REPORTED TO YOU BY SEVERAL OTHER BUICK OWNERS. I WOULD LIKE TO KNOW THAT YOU ARE SERIOUS ABOUT REPRESENTING THE PUBLIC IN VEHICLE DEFECT MATTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422504August 29, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD A LOUD CLUNKING NOISE, THE ENGINE DROPPED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHERE THEY DIAGNOSED THAT THE ENGINE CRADLE AND BUSHING WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423373August 28, 2011
STRUCTURE:BODY
THE DASHBOARD STARTED COMING UP BY THE WINDSHIELD, WITHIN 3 OR 4 WEEKS THE WHOLE DASH IS BUCKLING, COMING UP ALL THE WAS ACROSS THE DASHBOARD AND THE DASHBOARD IS MOVING TOWARD DRIVER AND PASSENGER. WE TOOK IT TO BE LOOKED AT AND WAS TOLD THE WINDSHIELD WOULD HAVE TO BE REMOVED & A NEW DASH PUT IN, OVER $3000! OUR CAR IS IN GREAT CONDITION EXCEPT FOR THIS MANUFACTURE DEFECT. I HAVE FOUND ONLINE MULTITUDES OF SAME PROBLEM WITH BUICK LASABRE'S. THIS IS VERY DANGEROUS AS THE AIR BAGS ARE AFFECTED. PLEASE GET GM TO RECALL THIS DEFECTIVE DASHBOARD. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421517August 25, 2011
ELECTRICAL SYSTEM
VEHICLE SURGES AND STALLS RANDOMLY WHILE TRAVELING. OCCURS ATLEAST TWICE DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421058August 22, 2011
STRUCTURE
DASH PAD SEPARATING TO POINT WHERE VISION COULD BE AFFECTED AND POSSIBLE DEPLOYMENT OF AIR BAG AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419643August 16, 2011
SUSPENSION:FRONT, STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 1999 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING OVER A POTHOLE AT A LOW SPEED, THE STRUT HOUSING ON THE FRONT PASSENGER SIDE FAILED AND THE HOOD POPPED OPEN. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE AND THE CONTACT WAS INFORMED THAT THE WHEEL WELDING WAS DEFECTIVE AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 124,156.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419756August 16, 2011
EQUIPMENT, ELECTRICAL SYSTEM
I LEFT MY WINDOW OPEN FOR ABOUT FIVE MINUTES DURING A RAIN STORM AND THE LEFT SIDE BUTTONS ON MY STEERING WHEEL CONTROLLING MUSIC ONLY WORKS PRESSING THE BOTTOM OF THE SWITCHES. THE TOP OF THE SWITCHES HAVE NO RESULT: THERFORE I LOST MY SCANNING THE STATIONS AS WELL AS SEEK DOWNWARDS. NOW 2 MONTHS LATER WITHOUT ANY WATER CONTACT I AM NOW LOSING MY AM/FM MODE BUTTON UNLESS I PRESS LIKE I WANT TO KILL IT. THE WINDOW SWITCHES FOR THE LEFT REAR HAVE NOW DIED AND I AM BEING TOLD I NEED TO PAY FOR A RESET OF THAT LEFT REAR DOOR MODULE AND THEN THE SWITCH SHOULD WORK OK. WHAT IS GM THINKING OF, MAKING THEIR SWITCHES LESS WATERPROOF THAN 50 YEARS AGO, AND WHY SHOULD I HAVE TO PAY IF IT IS A COMPUTER RESET. THANKS FOR NO HELP!, GM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419753August 16, 2011
ELECTRICAL SYSTEM
REAR WINDOW DOES NOT WORK, MOTOR IS GOOD, SWITCHES ARE GOOD, REGULATOR IS GOOD. WHAT GM IS TELLING ME IS THAT THE DOOR MODULE HAS LOST ITS PROGRAM AND I NEED TO GO TO THEM TO RESET THIS AT A COST OF $125. THEY DON'T KNOW WHY IT COULD HAVE LOST THE PROGRAM, BUT IT IS QUITE POPULAR. JUST COME IN AND SPEND MONEY AND IT "MIGHT" WORK AGAIN. ARE YOU KIDDING? OTHERWISE AFTER THE $125 I WILL HAVE TO PAY $250 FOR A NEW MODULE AND THEY WILL BE KIND ENOUGH TO RESET THE NEW ONE FOR FREE. AFTER A $375 PLUS TAX PAYMENT! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419532August 15, 2011
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419353August 14, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 BUICK LESABRE. TWO MONTHS AGO MY DRIVERS SIDE WINDOW STOPPED WORKING AND WOULD NOT GO BACK UP. I HAD TO HAVE THE COMPLETE WINDOW CONTROL REPLACED. I LOOKED ON THE INTERNET AND FOUND THAT MANY PEOPLE HAVE REPORTED HAVING THE SAME PROBLEM. YESTERDAY MY FRONT PASSENGER. SIDE WINDOW DID THE SAME THING. IT ALSO WON'T GO UP EITHER, SO OBVIOUSLY NOW I'M GOING TO HAVE TO DO THE SAME THING WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419361August 14, 2011
AIR BAGS:FRONTAL, STRUCTURE
DASH BOARD SEPARATION FROM LEFT TO RIGHT TOWARDS PASSENGER SIDE AIRBAG. DEALER & AUTO BODY SHOP OFFER NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418293August 9, 2011
AIR BAGS
MY DASHBOARD STARTED TO SEPARATE FROM THE DRIVERS SIDE AND IS GOING OVER TO PASSENGERS SIDE AIRBAG. HALF WAY THERE NOW.I'M WORRIED ABOUT THE AIRBAG GOING OFF WHEN I'M DRIVING. THE DEALER SAYS IT CANNOT BE FIXED THAT IT NEEDS TO HAVE A WHOLE NEW DASHBOARD PUT IN. I THINK THIS IS HAPPENING TO ALOT OF THE BUICK LESABRES. IT JUST KEEPS GOING LITTLE BY LITTLE EVERYDAY OVER TO THE PASSENGER SIDE AND I'M WORRIED. I DON'T THINK I SHOULD HAVE TO BE THE ONE TO PAY FOR THIS PRODUCT THAT WAS FAULTY IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416957August 3, 2011
AIR BAGS, STRUCTURE
MY 2002 BUICK LE SABRE DASHBOARD IS PEELING UP & OUT ALONG INSIDE FRONT WINDOW, ALSO UNDER RADIO AND AIR BAG, NO DEALER CAN FIX IT OR AUTO REPAIR SHOP. AFRAID AIR BAG IS GOING TO OPEN UP ON PASSENGER SIDE...DASH IS OPENING UNDER IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415322July 27, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT PANEL STARTED TO DETACH FROM THE DRIVER SIDE DASHBOARD, OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000... UPDATED 09/15/11 *BF UPDATED 09/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414820July 23, 2011
AIR BAGS:FRONTAL, STRUCTURE
2001 BUICK LESABRE VIN [XXX] DASH PAD HAS BEEN PEELING UPWARD TOWARD WINDSHIELD. STARTED IN FRONT OF STEERING WHEEL AND HAS MIGRATED ACROSS TO THE PASSENGER SIDE. ALSO PEELING APART ON CORNERS AND ABOVE GLOVE BOX. AS THE PASSENGER SIDE HAS WORSENED, THERE IS A NOISE THAT I SUSPECT IS COMING FROM THE PASSENGER SIDE AIR BAG. I AM CONCERNED ABOUT A DEPLOYMENT OF THE PASSENGER SIDE AIR BAG. THE DASH LOOKS TO BE A BLAST AWAY UNIT WHEN THE AIR BAG IS DEPLOYED. IF THE PASSENGER SIDE AIR BAG WERE TO DEPLOY UNDER NORMAL DRIVING CONDITIONS IT MAY OBSCURE THE VIEW OF THE DRIVER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414645July 22, 2011
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY, ELECTRICAL SYSTEM
THE EVENT LEADING TO THE INCIDENT INVOLVED TURNING ON THE REAR DEFROSTER. AFTER TURNING ON THE REAR DEFROSTER I SMELT SMOKE AND BURNT ELECTRONICS. THE REAR WINDOW WOULD NOT DEFROST. I TURNED THE CAR OFF AND PULLED OFF THE PANEL NEAR THE WIRE RUNNING TO THE REAR WINDSHIELD AND DISCOVERED THE "POWER RADIO AMPLIFIER" HAD MELTED AND CAUGHT FIRE, RESULTING IN BURNS TO THE PANEL AND COMPLETE LOSS OF RADIO AND REAR DEFROSTER. THIS OF COURSE MADE IT IMPOSSIBLE TO DEFROST THE REAR WINDSHIELD. A REPLACEMENT PART WAS BOUGHT AND INSTALLED BY MYSELF (THE WIRING HARNESSES AND CABLES NEEDED TO BE REPAIRED DUE TO SEVERE BURNING AS WELL). I STILL OWN THE OLD BURNT PART. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10414639July 22, 2011
SERVICE BRAKES, HYDRAULIC
THERE WERE NO EVENTS LEADING TO THE FAILURE. THE FAILURE WAS SUDDEN IN NATURE. THE FAILURE WAS THE BRAKES ON MY CAR WHICH RESULTED IN A MINOR (NO DAMAGE) ACCIDENT DUE TO LACK OF STOPPING POWER. THE BRAKE LINES RUSTED THROUGH (PICTURES AVAILABLE, THE LINES MAY STILL BE AVAILABLE) CAUSING NEARLY COMPLETE LOSS OF STOPPING POWER. I WAS ABLE TO PULL OVER BUT DID RUN INTO SHRUBBERY RESULTING IN MINOR SCRATCHES TO THE EXTERIOR. I HAD THE CAR BROUGHT HOME AND REPLACED THE RUSTED BRAKES LINES MYSELF WITH NEW TEFLON COATED LINES TO ENSURE FAILURE WOULD NOT OCCUR AGAIN. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10413717July 20, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WAS MAKING A LOUD NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT BOTH FRONT WHEEL BEARINGS FAILED DUE TO CORROSION, AS A RESULT BOTH WHEEL HUB BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413159July 16, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE HAVE HAD ALL 4 OF OUR WINDOW REGULATORS REPLACED ON OUR 2001 BUICK LESABRE WITHIN A MONTH OF EACH OTHER. THE WINDOWS FALL DOWN UNEXPECTEDLY. IT HAS COST US $200 EACH TO HAVE THEM REPLACED. I PERSONALLY WILL NEVER OWN ANOTHER BUICK IF THIS IS THE WAY GM HANDLES THINGS. ALSO, THE DASHBOARD SKIN HAS PEELED AWAY ON THE DRIVER'S SIDE AND SLOWLY PROCEEDING TO THE PASSENGER SIDE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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