Buick LaCrosse Complaints
2,125 consumer complaints on file.
- #10510361May 2, 2013STEERING
MY WIFE AND SON HAVE COMPLAINED FOR LAST COUPLE OF MONTHS THAT THE POWER STEERING IS BECOMING MORE AND MORE DIFFICULT TO TURN, MAKES FUNNY NOISES, BUMPING/THUMPING SOUND, WHEN TURNING, A LOW SOUNDING SCREECHING NO POWER STEERING FLUID. MY SON WAS DRIVING TO FOOTBALL PRACTICE THE POWER STEERING WENT OUT ON WHILE TURNING A CORNER, IMPOSSIBLE TO TURN. A CLASSMATE WITH HIM, AND TOGETHER THEY HAD TO TURN THE CAR (ALMOST WRECKING THE VEHICLE). I WENT TO GET THE CAR AND CHECKED THE FLUID LEVEL, THERE WAS NONE IN THE PUMP. I PUT SOME IN AND CHECKED UNDER THE CAR. POWER STEERING FLUID WAS POURING OUT UNDER THE DRIVER'S SIDE. AFTER FILLING IT AGAIN, THEY POWER STEERING WORKED FOR ONLY A MOMENT OR SO, SCREECHING AT THE SAME TIME AND SHORTLY THEREAFTER, IT NO LONGER WORKED. I THOUGHT IT WAS A BUSTED POWER STEERING HOSE. MY WIFE TOOK IT TO THE SHOP, THEY PUT IT UPON THE RACK AND WE WERE TOLD IT WAS THE RACK AND PINION THAT WENT OUT. THAT IT WOULD COST AROUND $700 TO REPAIR IT. THE CAR IS IN THE SHOP FOR REPAIRS AS I AM TYPING THIS - MILEAGE IS AROUND 67,500 - PROBLEM INITIALLY BEGAN (PER MY WIFE AND SON) A COUPLE OF MONTHS OR SO AGO. I DO NOT DRIVE THAT VEHICLE, OTHERWISE I PROBABLY WOULD HAVE NOTICED THE PROBLEM MUCH SOONER. THERE ARE SEVERAL BUICK VEHICLES BUILT ON THE SAME TYPE OF PLATFORM AS OUR 2005 BUICK LACROSSE THAT HAVE RECALLS. WHY IS THERE NOT A RECALL ON THIS VEHICLE SINCE THE PROBLEMS APPEARS TO BE ACROSS THE BOARD? ALMOST ALL THE COMPLAINTS I RESEARCHED ABOUT THIS PROBLEM WITH BUICK LACROSSE IS A REPEAT OF WHAT OTHERS HAVE COMPLAINED ABOUT. BUICK (GENERAL MOTORS) SHOULD ASSUME ALL RESPONSIBILITY FOR THIS DEFECT - YES I SAID DEFECT." IT IS MORE COST EFFECTIVE TO IGNORE THE PROBLEM AND WAIT UNTIL THEY ARE FORCED TO ADDRESS IT. MY BOY ALMOST HAD WRECK BEHIND IT AND GENERAL MOTORS/BUICK WON'T FIX IT UNTIL SOMEONE GETS SERIOUSLY INJURED OR KILLED. ENOUGH SAID. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510443May 2, 2013EXTERIOR LIGHTING
I WAS HAVING INTERMITTENT HEADLIGHT ISSUES WITH MY CAR, I WOULD DRIVE AND THE HEADLIGHTS WOULD RANDOMLY SHUT OFF, I WOULD PULL OVER AND THEY WOULD COME BACK ON ABOUT 3 MINUTES LATER. I DID SOME RESEARCH AND TRIED REPLACING THE HEADLIGHT RELAY, THIS SEEMED TO FIX THE PROBLEM FOR ABOUT 2 WEEKS. ON THE NIGHT OF APRIL 13, I WAS AT THE MALL AND WHEN RETURNING TO MY CAR, IT WOULDN'T START. I HAD THE CAR JUMPED AND THE FUSE BOX CAUGHT ON FIRE. THE HEADLIGHT RELAY HAD MELTED AND DESTROYED MY FUSE BOX. I HAD MY FUSE BOX REPLACED AND AGAIN, EVERYTHING WAS FINE FOR ABOUT 2 WEEKS, WHEN I STARTED GETTING THE INTERMITTENT ISSUE AGAIN. LAST NIGHT, MAY 1ST, MY CAR AGAIN DIED. THIS TIME, ALL FUSES AND RELAYS WERE REMOVED BEFORE JUMP STARTING MY CAR, BUT YOU CAN LOOK AT THE RELAY AND SEE THAT IT HAS BEEN MELTING ONCE AGAIN. I'VE RESEARCHED ONLINE AND CAN'T FIND A PROPER FIX FOR THIS. THE RELAY HAS BEEN REPLACED AND IT'S NOT FIXING THE PROBLEM. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10509150April 22, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
UNDERHOOD FUSE BLOCK CAUGHT ON FIRE FROM THE HEADLAMP DRIVER MODULE MICRO-RELAY #35 MELTING DOWN. HEADLIGHTS WENT OFF AND THE BATTERY STARTED DRAINING. PULLED OVER, TURNED OFF THE CAR, AND OPENED THE HOOD TO DISCOVER THAT THE #35 MICRO-RELAY WAS ARCING AND HAD MELTED ITSELF TO MICRO-RELAYS #44 WINDSHIELD WIPERS AND #38 AIR CONDITIONING COMPRESSOR. BOTH WINDSHIELD WIPERS AND AIR CONDITIONER WAS OFF AT THE TIME. EVEN THOUGH THE ENGINE WAS OFF THE RELAY CONTINUED TO ARC AND WAS MELTING THE UNDERHOOD FUSE BLOCK. GRABBED AN INSULATED SET OF PLIERS AND PULLED THE #35 MICRO-RELAY (THE #44 AND #38 RELAY CAME OUT AT THE SAME TIME). ARCING STOPPED WITH THE MICRO-RELAYS REMOVED. I HAVE FILED A PREVIOUS REPORT ON THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, BECAUSE IT HAD TURNED OFF THE LOW-BEAM HEADLIGHTS WHILE I WAS DRIVING, AT NIGHT, ON THE HIGHWAY. TURNING THE LIGHT SWITCH TO MANUAL-ON DID NOT TURN THE LOW-BEAM HEADLIGHTS BACK ON. I HAD THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY REPLACED AND IT TOO PROVED TO BE DEFECTIVE. AFTER JUST A FEW MONTHS, IT STARTED TURNING ON THE HEADLIGHTS ABOUT 10 MINUTES AFTER THE VEHICLE WAS TURNED-OFF. HAD TO HAVE MY VEHICLE JUMP STARTED, REPLACED THE BATTERY, AND REPLACED THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, YET AGAIN. THE 3RD #35 HEADLAMP DRIVER MODULE MICRO-RELAY, CAUSED AN ELECTRICAL FIRE, COSTING ME OVER $700 TO REPAIR. APPARENTLY THERE IS NO FUSE TO PREVENT THE MELT-DOWN OF THE MICRO-RELAYS. THERE IS NO CAUTION, AND NO WARNING IN THE OWNERS MANUAL, TO ADVISE THE USER ABOUT WHAT TO DO IN THE CASE OF THE LOW-BEAM HEADLIGHTS SUDDENLY GOING OFF. THERE IS NO PROTECTION AGAINST AN ELECTRICAL FIRE BEING CAUSED BY THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, OR ANY OTHER RELAY FROM STARTING AN ELECTRICAL FIRE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10508895April 20, 2013ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUSES AND RELAYS. THE TWO RELAYS THAT WAS AFFECTED WERE THE LOW BEAM AND HIGH WINDSHIELD WIPER, SO THEY NO LONGER WORK. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10508525April 17, 2013ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT DRIVERS DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT ALL 4 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $1000.00. THEY OFFERED TO PAY $350.00. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE WITH, NOT ONLY, THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505647April 9, 2013SUSPENSION
ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RECALL NOTICE #13053.THE RECALL SPECIFICALLY NOTES THAT,"A SOFTWARE PROBLEM MAY CAUSE THE TRANSMISSION TO INADVERTENTLY SHIFT TO SPORTS MODE REMOVING ANY TRANSMISSION- RELATED ENGINE BRAKING EFFECT." CONSEQUENTLY,"IF ENGINE BRAKING IS UNEXPECTEDLY REMOVED, IT MAY INCREASE THE RISK OF A VEHICLE CRASH." UPON CONTACTING G.M. BUICK DIVISION, I WAS TOLD THAT MY VIN# WAS NOT CITED IN THE RECALL. FURTHER, THEY WANTED THAT I BRING THE CAR TO A BUICK DEALERSHIP FOR BRAKE ANALYSIS.THIS DEALERSHIP IS 40 MILES AWAY IN NAPLES,FL. I SUGGESTED THAT THEY(BUICK) INSPECT THE CAR AT THE REPAIR SHOP WHERE MY WIFE HAD IT TOWED TO AFTER THE ACCIDENT. AUTOCRAFT, THE REPAIR SHOP, ON MARCO IS.WOULD ALLOW THEM TO DO THEIR ANALYSIS THERE. AN ACCOMMODATION NOT UNIQUE TO THEM. BUICK HAS BALKED AT THIS ARRANGEMENT. WHILE BUICK SUGGESTS THAT THIS RECALL DID NOT COVER MY VIN#. I CAN ONLY WONDER IF THE RECALL SHOULD BE BROADEN IN SCOPE AS MY WIFE'S EXPERIENCE WOULD SUGGEST.IN RETROSPECT, I'M HAPPY THAT THIS HAPPENED IN A PARKING LOT AND NOT UNDER TRAFFIC RELATED CONDITIONS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504984March 29, 2013SERVICE BRAKES
BACKING INTO PARKING SPACE WHEN BRAKES FAILED. NO PRIOR WARNING OR FAILURE LIGHTS EVER CAME ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504784March 28, 2013EQUIPMENT ADAPTIVE/MOBILITY, STEERING
DESCRIBE WHAT HAPPENED VEHICLE PULLS LEFT CONTINUOUSLY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504883March 28, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2012 BUICK LACROSSE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED TO 100 MPH AND CRASHED INTO A WALL. THE VEHICLE WAS DESTROYED AND THE CONTACT SUFFERED INJURIES TO THE BACK, HANDS, SHOULDERS AND HIP. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. THE FIRST RESPOND STATED THAT THE CRUISE CONTROL WAS ACTIVATED AT THE TIME OF THE CRASH, WHICH DEACTIVATED THE BRAKING SYSTEM AND CAUSED THE VEHICLE TO ACCELERATE WITHOUT WARNING. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 190. THE VIN WAS NOT AVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10503945March 21, 2013AIR BAGS
WHILE TRAVELLING AT HIGHWAY SPEEDS THE SIDE (DRIVER AND PASSENGER SIDE ROOF RAIL AND HEADREST) AIRBAGS DEPLOYED. NO ACCIDENT OR ROAD HAZARD TRIGGERED DEPLOYMENT. THERE WAS A WARNING ("SERVICE AIRBAG") MESSAGE THAT CAME UP IN THE DRIVER INFORMATION DISPLAY MOMENTS BEFORE THE AIRBAGS DEPLOYED. THE DRIVER WAS STRUCK BY THE AIRBAG BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. VEHICLE CONTINUED TO OPERATE, DRIVER WAS ABLE TO GET THE VEHICLE TO SAFETY WHERE THE VEHICLE WAS THEN TOWED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503672March 19, 2013ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE RADIO/NAVIGATION CONSOLE SCREEN BECAME BLACK. THE ON STAR BUTTON AND THE EMERGENCY BUTTONS WERE ALSO DISABLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE RADIO WAS REPLACED TWICE. THE FAILURE RECURRED AND THE CONTACT WAS TOLD ON SUBSEQUENT VISITS THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 8,000. UPDATED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503496March 18, 2013EXTERIOR LIGHTING
LOW BEAM HEADLIGHT STOP WORKING (BOTH). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502441March 12, 2013SUSPENSION
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP, A LOUD KNOCKING NOISE CONTINUOUSLY EMITTED FROM THE FRONT PASSENGER'S SIDE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING UNEVEN ROAD SURFACES OR BUMPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FRONT END SUSPENSION AND THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502252March 10, 2013LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I WENT TO THE PARKING GARAGE AFTER WORK, AND HAD DIFFICULT GETTING INTO MY VEHICLE. THE REMOTE DID NOT WORK. WHEN I PUT THE KEY IN THE LOCK, IT WOULD TURN BUT NOT UNLOCK THE DOOR. AFTER ABOUT 15 MINUTES, I FINALLY GOT INTO MY CAR. I PICKED MY SISTER UP AND WENT TO THE RESTAURANT. I WAS UNABLE TO GET OUT OF THE CAR. I TRIED THE REMOTE, THE INSIDE RELEASE AND PULLING ON THE LOCK. I FINALLY GOT IT TO RELEASE. THEN I HAD PROBLEMS CLOSING THE DOOR. WE GOT IT SHUT BUT WHEN WE CAME BACK FROM THE RESTAURANT IT WAS OPEN. I DROPPED MY SISTER OFF AND DROVE THE MILE HOME, THE DOOR AGAIN WOULD NOT OPEN NOR WOULD THE PASSENGER DOOR OPEN. I AM CLAUSTROPHOBIC AND BECAME VERY UPSET. I WENT BACK TO MY SISTER'S AND GOT THE DOOR OPEN . WE LEFT IT AJAR, AND WHEN I GOT HOME IT STILL WOULD NOT OPEN. AFTER ABOUT ANOTHER 15 MINUTES, I FINALLY GOT IT TO RELEASE. THEN NEXT DAY WHEN MY HUSBAND TOOK THE CAR OVER TO THE DEALERS, HE COULD NOT GET THE DOOR TO OPEN. HE WAS ABLE TO GET THE PASSENGER DOOR OPEN AND CLIMBED OUT THAT WAY. I CAN UNDERSTAND THE ELECTRONICS MALFUNCTIONING, BUT NOT THE MANUAL SYSTEM. I REALLY FEEL THIS IS A SAFETY HAZARD. I JUST GOT OFF THE CHAT LINE WITH GENERAL MOTORS AND RECEIVED NO SATISFACTION OR RESOLUTION. IT WAS $300 TO HAVE THE DRIVER DOOR LOCK ACTUATOR REPLACED/REPAIRED. I STILL HAVE NO EXPLANATION AS TO WHY THE MANUAL SYSTEM DID NOT WORK.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501171March 4, 2013TIRES
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT BECAUSE THE VEHICLE SAT FOR SO LONG, THE TIRES NEEDED TO BE BALANCED AND ROTATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 348.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501101March 3, 2013SERVICE BRAKES
WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500074February 26, 2013ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499500February 20, 2013ELECTRICAL SYSTEM
EXPERIENCING PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. SOMETIMES THEY WORK & SOMETIMES THEY DON'T! SOMETIMES WHEN I HIT THE UNLOCK BUTTON ONLY THE DRIVER SIDE UNLOCKS. WHEN I HIT THE LOCK BUTTON I HAVE TO MANUALLY LOCK ALL PASSENGERS DOORS. ALSO HAVING PROBLEMS WITH THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY WILL FAIL CAUSING LIMITED VISUALIZATION OF THE GAUGES. ALSO HAVE A CLUNKING NOISE ON THE RIGHT SIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497797February 11, 2013ELECTRICAL SYSTEM
CAR WAS PARKED IN GARAGE FOR 10 HOURS. FOUND WITH ALL LIGHTS INSIDE AND OUT FLASHING. REMOTE ENTRY DIDN'T WORK. CAR WOULDN'T START. KEY STUCK IN IGNITION. OVERHEAD LIGHT AND WIPERS TURNED ON AND OFF ON THEIR OWN AND WERE MAKING A CLICKING SOUND. TRUNK POPPED OPEN ON ITS OWN, THEN WHEN SHUT WOULDN'T OPEN AGAIN WITH THE LATCH OVER LICENSE HOLDER. ONSTAR DIDN'T WORK AND WHEN CALLED THEY COULDN'T "FIND" MY VEHICLE FOR DIAGNOSTICS. CALLED FOR A JUMP START- JUMPED WITH BATTERY PACK, STARTED EASILY AND RAN 5 MINUTES THEN WENT COMPLETELY DEAD AS SOON AS UNPLUGGED FROM POWER SUPPLY. WOULD NOT RESTART. TOWED TO DEALER WHO IS TELLING ME THEY CANNOT FIND ANYTHING WRONG WITH MY VEHICLE. I WILL NOT BE TAKING THIS CAR BACK UNTIL IT IS FIXED. HUGE SAFETY CONCERN. COULDN'T SET PARKING BRAKE OR GET ONSTAR OR EVEN GET KEY OUT OF IGNITION WHILE ALL LIGHTS FLASHED AND CLICKED AROUND ME- SEEMED LIKE AN ELECTRIC OR WIRING PROBLEM TO ME WHICH CAN BE A FIRE HAZARD AND WHAT IF I'M DRIVING DOWN THE ROAD AT 70MPH AND ALL ELECTRIC GOES DEAD- STEERING AND ALL. I HAVE E-ASSIST AND SECOND BATTERY DOESN'T HELP WHEN DON'T HAVE POWER TO TRANSFER POWER. I HAVE HAD CAR ONLY FOR ONE YEAR BRAND NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497808February 11, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS DO NOT WORK. LIGHTS WORKED FINE, PARKED THE CAR IN THE GARAGE, LIGHTS STAYED ON DELAY MODE AND BOTH WERE FINE. DRIVING HOME THE NEXT NIGHT, SEVERAL ONCOMING VEHICLES FLASHED LIGHTS, I PULLED INTO A PARKING LOT TO CHECK MY LIGHTS... NO LOW BEAM LIGHTS. SWITCHED FROM AUTO TO MANUAL MODE, STILL NO LOW BEAM LIGHTS, HIGH BEAM LIGHTS WORK FINE. I HAVE READ THAT SEVERAL OTHERS HAVE THIS SAME PROBLEM. NOBODY SEEMS TO HAVE A SOLUTION. I DO NOT FEEL I SHOULD NEED TO PAY THE DEALER TO 'ANALYZE THE PROBLEM' AND CHARGE AN OUTRAGEOUS PRICE TO FIX THIS. THIS IS A DEFINITE SAFETY ISSUE! *TR UPDATED 09/10/13*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0