Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11109789July 6, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE APPROACHING A STOP SIGN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 45 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BETTEN BAKER BUICK (2901 28TH STREET, GRANDVILLE, MICHIGAN 49418, (616) 530-9191) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT WAS UNABLE TO LOCATE A FAILURE CODE. HOWEVER, THE DEALER FOUND THAT THE THROTTLE BODY WAS STICKING ALONG WITH CARBON BUILD UP. THE THROTTLE BODY AND SENSOR WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CASE NUMBER: 84363184708. THE FAILURE MILEAGE WAS 46,017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104847June 30, 2018
UNKNOWN OR OTHER
BATTERY ISN'T CHARGING, CAR WILL STALL FREQUENTLY. HAS BEEN HAPPENING FOR A WHILE, BUT HAS GOTTEN INCREASINGLY WORSE OVER THE LAST TWO MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102976June 21, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE STARTED TO VOLUNTARILY COME TO A STOP, AND CUT ITSELF OFF WITHOUT NOTICE. THEN, SUBSEQUENTLY, THE BATTERY LIGHT/ICON STARTED TO APPEAR ONTO THE DASH SCREEN, FOLLOWED BY A DECELERATION WHILE DRIVING WITH AN INFORMATION NOTICE STATING THAT THE BATTERY POWER HAD BEEN REDUCED. WITH THIS NOTIFICATION YOUR ABILITY TO ACCELERATE BECOMES HINDERED, AND HAVING CONSULTED WITH ON-STAR, A DIAGNOSTIC TEST RESULTED WITH A CODE OF P-0335, AND THE PROBLEM LISTED AS AN IGNITION SYSTEM ENGINE MISFIRE. SUCH DIAGNOSIS COMES WITH A WARNING OF SPEED PRECAUTIONS, AND HIGHWAY DRIVING IS NOT RECOMMENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102241June 17, 2018
WHEELS
WHILE DRIVING ON THE INTERSTATE THE TIRE PRESSURE MONITOR INDICATED A LOW LEFT REAR TIRE. I STOPPED AND ADDED THE NECESSARY AIR AND CONTINUED DRIVING. IN ABOUT 10 MILES THE MONITOR INDICATED THAT THE TIRE WAS LOW AGAIN. I STOPPED AS SOON AS POSSIBLE TO HAVE IT CHECKED. UPON INSPECTION I WAS TOLD THAT THE TIRE WAS OK BUT THE WHEEL HAD A1 INCH HAIRLINE CRACK IN THE BEAD AREA ON THE INSIDE SIDE OF THE RIM. THERE WAS NO INDICATION OF DAMAGE TO THE WHEEL OR TIRE OR WHEEL. I FEEL THAT THIS WAS A DEFECTIVE WHEEL MADE IN CHINA. THIS WAS A GM ALUMINUM 20 INCH WHEEL. THIS DEFECTIVE COULD HAVE CAUSED A SERIOUS ACCIDENT. I DON'T THINK THAT I CAN TAKE A PICTURE THAT WOULD SHOW THE CRACK.AS IT IS A HAIRLINE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102012June 15, 2018
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
COULD NOT PRESS ON STEERING BOX ON LEFT ABOVE. ENGINE SHUT OFF WHILE TAKING A RIGHT TURN DRIVING A FEW DAYS AFTER WE BOUGHT THE CAR. STEERING AND BRAKES WENT. CAR SHUT OFF IN MIDDLE OF THE ROAD ON A BUSY STREET. CAR DID RESTART AND DRIVE HOME ABOUT ONE MILE. DROVE THE CAR 2 MORE TIMES WITH NO PROBLEM. THEN ON DAY 10 DRIVE CAR COUPLE MILES TO STORE ON VERY BUSY STREET; CAR SHUT OFF WHILE DRIVING TAKING RIGHT TURN AND STEERING AND BREAKS DID NOT WORK; ALMOST RAN INTO AN ONCOMING VEHICLE AS CAR WOULD NOT STEER INTO STORE PARKING LOT. TURNED CAR IN AUTOMATIC IGNITION AND IT STARTED; WAIVED ONCOMING CAR; APOLOGIZED; AND CAR WAS PARKED. DROVE HOME WITHOUT INCIDENT. GOING TO CALL HONDA DEALER THAT SOLD ME THIS CAR, THERE IS RECALL ON 2000-2009 I JUST RESEARCHED, BUT UNSURE IF RECALL EXTENDS TO THIS BEHICLE 2010 MODEL. PLEASE CONTACT ME IF ANY ACTION OR REMEDY IN LAW I MAY HAVE. THIS IS VERY DANGEROUS SITUATION; NO ONE SHOULD HAVE TO BE PHYSICALLY INJURED BEFORE OBTAINING A FA IR REMEDY. CAR RECALL SHOULD HAVE TURNED UP ON CAR FAX DONE BY HONDA. PLEASE CONTACT ME REGARDING RECALLS ON THIS VEHICLE. I CAN'T CHECK THIS BOX OFF BELOW. TECH ISSUES. THANKYOU! THIS IS FRIGHTENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102183June 15, 2018
SUSPENSION
SUSPENSION NEEDS SERVICE, WARNING CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101940June 14, 2018
AIR BAGS, SEATS
I BELIEVE MY CAR IS INVOLVED IN THE BUY BACK . I HAVE LEATHER SEATS AND AIRBAG LIGHT ILLUMINATES INTERMITTENTLY WHEN ITEMS ARE PLACED ON SEAT. I HAVE TO SMACK THE PASS SEAT BOTTOM THEN A FEW MOMENTS LATER THE LIGHT GOES OFF I WOULD LIKE INFO ON MY CONCERN DUE TO NO REPLACEMENT PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101731June 13, 2018
SUSPENSION, UNKNOWN OR OTHER
WHEN IN MOTION A/C DOESN'T REALLY WORK, IT RARELY COOLS OFF AND DOESN'T WORK WHEN CAR IS STOPPED. DEFROSTER FOGS UP WINDOWS TO WHERE YOU CAN'T SEE AND CAN CAUSE AN ACCIDENT. A/C BLOWS OUT HOT AIR BUT IT'S CHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101373June 12, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AIR BAG ERROR MESSAGE. THEY TOLD ME IT HAD TO DO WITH THE SEAT POSITION OR SOMETHING LIKE THAT. I HAVE HAD IT THERE 6 TIMES THIS YEAR WITH THE SAME ISSUE. ABOUT 3 WEEKS AGO FOR THE 7TH TIME OF TAKING IT THERE THEY FINALLY REPLACED THE HYBRID BATTERY STATING THAT WAS THE PROBLEM. HOWEVER IT WORKED FOR ONLY 9 DAYS. WHEN I WENT TO DRIVE IT ON THE NINTH DAY, THE BATTERY LIGHT WAS AGAIN ON AND HAD NO POWER STEERING OR BRAKES. I LEFT IT IN MY GARAGE, BUT ULTIMATELY HAD TO TAKE IT BACK TO THE COMPANY WHO HAS NOW HAD IT FOR 2 WEEKS STATING THAT THERE IS SOME TYPE OF PARASITIC DRAW ON THE BATTER AND IT WON'T HOLD A CHARGE. THEY ALSO CAN'T FIND THE ISSUE WITH WHAT'S WRONG WITH THE CAR. THIS CAR IS NOT SAFE AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100197June 6, 2018
ELECTRICAL SYSTEM
THE HEADS UP DISPLAY HAS BEEN FADING IN AND OUT SINCE EARLY 2014. IT HAS BEEN REPLACED TWICE AS WELL AS THE DIMMING SWITCH FOR IT HAS BEEN DISCONNECTED AND IT STILL FADES OUT AND THEN SOMETIMES WILL FADE BACK ON OR JUST POP BACK ON. THE CAR IS NOW OFF WARRANTY BUT I FEEL SINCE IT HAS BEEN WORKED ON NUMEROUS TIMES SINCE 2014, BUICK SHOULD COVER THIS PROBLEM. I CALLED BUICK LAST WEEK AND WAS GIVEN A CASE # BUT CAN'T FIND IT RIGHT NOW. I HAVE THE RECORDS IF A CASE IS STARTED AND SO DOES BUICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100008June 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60-70 MPH, THE REDUCED POWER WARNING INDICATOR ILLUMINATED, THE VEHICLE LOST FORWARD MOMENTUM, THE BRAKING AND POWER STEERING ABILITY SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THORSON MOTOR CENTER (3456 E COLORADO BLVD, PASADENA, CA 91107, (626) 817-6465) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW AND THAT THE OIL LEVEL SENSOR WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. *TT *JS ENGINE STALL UPDATED 9/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098918May 31, 2018
STRUCTURE:BODY
TRUNK RANDOMLY OPENS WHETHER PARKED OR WHILE DRIVING. THIS HAS HAPPENED MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098939May 31, 2018
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITRAK WARNING COMES ON AS SOON AS WHEELS ARE TURNED AFTER STARTING VEHICLE. THIS HAPPENS BOTH WHEN CAR IS STATIONARY OR IN MOTION. THIS STARTED OUT HAPPENING VERY OCCASIONALLY, BUT NOW HAPPENS EVERY TIME VEHICLE IS DRIVEN. I CAN DRIVE SEVERAL BLOCKS STRAIGHT ON WITHOUT THE WARNING, BUT AS SOON AS THE WHEELS ARE TURNED, THE WARNING MESSAGE COMES ON, ABS AND TRACTION CONTROL ARE AUTOMATICALLY TURNED OFF. I PURCHASED THE VEHICLE USED AT 70K MILES, THIS STARTED ABOUT 2 MOS AFTER PURCHASE. I HAVE BEEN TOLD BY DEALERSHIPS THIS IS A DEFECT IN THE WIRING HARNESS TO THE FRONT WHEELS IN THIS VEHICLE, THAT IT'S A "KNOWN ISSUE", AND IS ABOUT $500 PER WHEEL TO FIX. IF THIS IS A KNOWN ISSUE, THEN WHY HASN'T BUICK ISSUED A RECALL? I HAVE READ MANY FORUMS ONLINE WHERE PEOPLE ARE COMPLAINING ABOUT THIS ISSUE. NOT SURE WHY THEY AREN'T REPORTING IT TO NHTSA!!! THIS COULD CAUSE ALOT OF ACCIDENTS IF THE ABS AND TRACTION CONTROL ARE TURNED OFF! ATTACHED PHOTO WAS TAKEN WITH VEHICLE SITTING STILL IN DRIVEWAY, JUST STARTED, NO MESSAGES, TURNED STEERING WHEEL AND THE WARNING LIGHTS THEN LIT UP ON DASHBOARD, TRACTION CONTROL AND ABS TURNED OFF (AS INDICATED BY LIGHTS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098986May 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
WARNING LIGHTS ON DASHBOARD RANDOMLY COMING ON AND OFF. INCLUDING POWER STEERING LIGHT, CHECK ENGINE LIGHT , SERVICE STABILITY LIGHT. VEHICLE WHEN FIRST TURNS ON SHAKES AND VIBRATES THEN GOES TO NORMAL AFTER A FEW MINUTES. NO LOW FLUIDS OR PROBLEMS FOUND FROM CERTIFIED GM SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098066May 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TWICE AFTER FILLING UP WITH GAS, MY CAR WAS OILS NOT START AT THE PUMP. EACH TIME I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD ACTUALLY START. THE SECOND TIME IT HAPPENED, I WAITED, IT STARTED THEN IMMEDIATELY QUIT AGAIN. THERE IS A VERY HARD START WHEN IT ATTEMPTS TO START AS WELL. THE ENGINE LIGHT CAME ON THEN IMMEDIATELY WENT OFF. I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE IT HAD TO REMAIN RUNNING UNTIL THEY COULD GET IT IN. THIS WAS 540P ON FRIDAY, MAY 25TH BEFORE A HOLIDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096970May 21, 2018
FUEL/PROPULSION SYSTEM
PURGE SOLENOID VALVE HAD TO BE REPLACED THE DEFECTIVE DEVICE CAUSED THE VEHICLE TO LOOSE POWER WHILE DRIVING AND CAUSED LONG ENGINE CRANKING AFTER RE-FUELING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097027May 21, 2018
STRUCTURE:BODY
TRUNK WILL RELEASE WITHOUT WARNING. THIS CAN HAPPEN WHILE DRIVING OR AT A STOP WITHOUT ENGINE RUNNING. IT TAKES SEVERAL ATTEMPTS TO CLOSE COMPLETELY. THE VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. I FOUND IT OPEN IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093914May 15, 2018
ENGINE, POWER TRAIN, STEERING
THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY MY BEST TO STEER CAR AWAY FROM TRAFFIC, BECAUSE IT LOCKS AND THAT TIME I COULD BARELY MAKE IT TURN SLIGHTLY DUE TO THE STIFFNESS. AFTER THAT, THE CAR'S ENGINE WONT START BUT LIGHTS AND RADIO WORK. AFTER CONSTANTLY TURNING IT IN AND OFF ENGINE FINALLY STARTS UP AFTER APPROXIMATELY AN HOUR, BUT WHEN PLACED ON DRIVE ONLY MOVES VERY SLOW EVEN WHEN STEPPING ON GAS IT WILL MOVE AT ABOUT 1 MPH. I TURN IT OFF AND ON SEVERAL TIME AND THEN WHEN I FINALLY STEP ON THE GAS IT JERKS ME FORWARD FINALLY WHEN ON DRIVE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094034May 15, 2018
STRUCTURE:BODY
THE TRUNK RELEASES AND POPS OPEN ON ITS OWN. THE TRUNK OPENS IMMEDIATELY AFTER IT IS SHUT. THE SEQUENCE OF CLOSE AND RELEASE HAPPENS SEVERAL TIMES BEFORE THE TRUNK REMAINS LATCHED. THE OCCURRENCES HAVE BEEN WHEN THE VEHICLE IS PARKED IDLE AND WITH THE ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094037May 15, 2018
STRUCTURE:BODY
SUNROOF DOES NOT CLOSE COMPLETELY. THE PART THAT LIFTS TO SLIDE BACK, OPENING THE SUNROOF, NO LONGER CLOSES FLUSH. IT ALSO APPEARS THAT THE SECOND GLASS OF THE PANORAMIC SUNROOF HAS MOVED FORWARD. IT WILL OPEN BUT WILL NOT CLOSE. THIS MALFUNCTION OCCURS IN MOTION, IDLE OR PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse