Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10129887August 12, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THE CONSUMERS WIFE IS TOO LIGHT TO ACTIVATE AIR BAG ON THE FRONT PASSENGER SIDE. THE MANUFACTURER SAID THEY COULDN'T DO ANYTHING ABOUT IT. THE DEALER DID NOT KNOW ANYTHING ABOUT HOW TO BYPASS THE SWITCH. THE CONSUMER HAD NO IDEA AT THE TIME HE BOUGHT HIS VEHICLE THAT THE AIRBAG WOULD NOT BE ACTIVATED FOR HIS WIFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132507August 11, 2005
STRUCTURE
DT: THE CONTACT OWNS A 2005 BUICK LACROSSE. HE CONTACTED NHTSA LAST WEEK COMPLAINING THAT WHILE DRIVING AND LOOKING IN THE SIDE MIRROR THERE IS A NARROW CHROME STRIP ON THE DASHBOARD. WHEN THE WINDOWS ARE UP ONE CAN SEE A REFLECTION. THIS IS A DISTRACTION, AND IF A MOTORCYCLEIS RIGHT IN THAT REFLECTION ONE MAY NOT BE ABLE TO SEE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131246August 3, 2005
STRUCTURE:BODY:DOOR
PURCHASED THE CAR IN MARCH OF 05, HAVE HAD IT IN A TOTAL OF 24 DAYS FOR SERVICE, ON ABOUT 10 DIFFERENT OCCASIONS. THE FRONT DOORS LEAKED BADLY IN THE RAIN. THEY HAVE SINCE BEEN ADJUSTED, HAD NEW SEALS PUT IN, BONDO APPLIED AT A BODY SHOP. THEN BUICK REPLACED BOTH DOORS WITH NEW FACTORY DOORS. THESE ALSO LEAKED. THEY WERE ADJUSTED AND BONDO WAS APPLIED TO THE NEW DOORS. THEY REQUIRED MULTIPLE ADJUSTMENTS AS WELL. NOW THE DOORS FEEL LIKE THEY DROP A QUARTER INCH WHEN YOU OPEN THEM AND THERE IS A LOT OF WIND NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129596July 21, 2005
AIR BAGS:SIDE/WINDOW
DT: THE CONSUMER COMPLAINED ABOUT A PROBLEM WITH THE AIR BAG ON THE PASSENGER'S SIDE. THE AIR BAG SENSOR WAS DEACTIVATING WHEN HIS WIFE WAS IN THE PASSENGER'S SIDE SEAT. THE PASSENGER WEIGHED 121 POUNDS. THE AIR BAG WILL STAY ON AND ACTIVATE WHEN THE OWNER WAS IN THE SEAT WEIGHING ABOUT 50 POUNDS MORE THAN THE PASSENGER. THE OWNER HAD THE CAR TAKEN TO THE DEALERSHIP TO BE CHECKED, AND THE DEALERSHIP SAID IT WAS THE DESIGN OF THE VEHICLE, AND IT COULD BE THE MAGNETIC FIELD. THE MANUFACTURER WAS CONTACTED, AND THEY CALLED THE DEALERSHIP TO SEE WHAT WAS GOING ON AND THEY SAID THAT IT WAS THE MAGNETIC FIELD. THEY COULD NOT HELP EITHER. THE OWNER SAID THAT HE COULD NOT GET LT FIXED BECAUSE THE DEALER INDICATED THERE WAS NOTHING WRONG WITH THE CAR. THE OWNER SAID THAT IT WAS A DESIGN PROBLEM AND NO ONE CAN FIX IT. ALL OF THE INFORMATION GIVEN WAS WHAT THE CONSUMER PROVIDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121340June 20, 2005
SUSPENSION
DT: NEW BUICK LACROSS; THE CAR WANDERED AROUND THE ROAD. IT WOULD ALL OF A SUDDEN GO TO THE LEFT AND THEN TO THE RIGHT. THE STEERING WHEEL DOESN'T HAVE TO BE TURNED IN EITHER OF THOSE DIRECTIONS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121281June 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: RECEIVED A RECALL NOTICE A MONTH AGO ON THE BRAKES. THEY CALLED THE LOCAL DEALER 3 TIMES, AND HE SAID BUICK HAD NO PARTS TO FIX THIS CAR. *AK *TT *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120510June 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CALLER WOULD LIKE TO COMPLAIN ABOUT THE LENGTH OF TIME IT IS TAKING FOR THE DEALER TO REPAIR THE BRAKES WHICH HAVE BEEN RECALLED. HE HAS RECEIVED A RECALL NOTICE, CALLED BUICK, AND HAS NOT RECEIVED TIMELY SERVICE. HE SUGGESTS THEY PROVIDE A LOANER CAR FOR THEIR CUSTOMERS WAITING ON REPAIRS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122134May 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMER RECEIVED A RECALL NOTICE AND TOOK VEHICLE 2 WEEKS AGO TO GET THE PART FROM THE DEALERSHIP. THAT WAS 2 WEEKS THAT THE CONSUMER WAS DRIVING WITH UNSAFE BRAKES. ALSO, CONSUMER STATED THAT THE CAR WAS MAKING A NOISE ONCE AND IN A WHILE. WHEN BACK OUTVEHICLE MADE THE NOISE. THE RECALL NOTICE WAS RECEIVED ON MAY 2, AND THE DEALER ORDERED THE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121542May 12, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE DEALER DOES NOT HAVE THE PARTS AT THE MOMENT TO PERFORM THE SAFETY RECALL ON THE 2005 BUICK LACROSSE. *MR RECALL CAMPAIGN# 05V156000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121540May 12, 2005
EQUIPMENT
BUICK LACROSSE CXL EXPERIENCING PROBLEMS WITH THE ONSTAR SYSTEM. *MR ONSTAR HAD COME ON WHEN THE CONSUMER DID NOT ACTIVATE IT. THE VEHICLE WAS PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, ON STAR HAD COME ON AND CONTINUED WITH "ONSTAR READY-GOODBYE," AND WOULD NOT STOP EVEN WHEN TURNED OFF. THE CONSUMER WAS INFORMED THAT THERE WAS A GLITCH. *SC THE CONSUMER RETURNED THE VEHICLE TO THE DEALERSHIP AND ANTOHER VEHICLE WAS ORDERED, HOWVER BEFORE THE CONSUMER COULD EVEN GET THE VEHICLE OFF THE LOT THE ON STAR SYSTEM FAILED ON THAT VEHICLE AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120518May 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CALLER RECEIVED A RECALL NOTICE ON THE BRAKES CLIP, AND HE WANTS TO COMPLAIN THAT HE CANNOT GET THE PARTS FROM ANYONE IN NEW YORK TO FIX THIS PROBLEM. ALSO CRUISE CONTROL DOESN'T WORK CORRECTLY. CALLED BUICK IN MICHIGAN, AND THEY DIDN'T KNOW WHETHER OR NOT IT WAS SUPPOSE TO ENGAGE OR DISENGAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115887May 6, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SENSOR FOR THE PASSENGER SIDE FRONT IS SHOWING, AIR BAG OFF. PASSENGER WEIGHS 90 LBS, AND THE SENSOR STILL READS THE SAME. THIS MEANS THAT FRONT PASSENGER DOES NOT HAVE AN AIR BAG. MANUFACTURER STATED THEY WILL TRY TO FIGURE OUT WHAT WAS GOING ON.*AK GENERAL MOTORS HAS AGREED TO REPURCHASE THE VEHICLE. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119581May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
GOT RECALL LETTER ABOUT CLIP THAT SECURES THE BRAKE PUSH ROD TO THE BRAKE PEDAL ARM PIN, COULD HAVE BEEN BEN. T WHEN IT WAS INSTALLED A BENT CLIP MAY HAVE COME OFF, ALLOWING THE BRAKE BOOSTER PUSH ROD TO SEPARATE FROM THE BRAKE PEDAL. IF THIS HAPPENS THE BRAKE MAY NOT WORK AT ALL. TRIED TO GET IN CONTACT WITH THE FEDERAL TRADE COMMISSION, AND COULD NOT GET THROUGH. CALLED DEALER, AND THEY DIDN'T HAVE PART TO FIX PROBLEM YET. SHE WAS CONCERNED ABOUT DRIVING THE CAR BEFORE THE PART WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118794May 2, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL REGARDING A PROBLEM WITH THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118802May 2, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER STATED BUICK SENT A LETTER ABOUT A PROBLEM WITH THE BRAKES BUT THE DEALER WILL NOT HAVE THE PARTS FOR SEVERAL WEEKS. IF YOU SEND THE LETTER, THEN SEND THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118817May 2, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE BRAKES, HOWEVER THE DEALER DID NOT HAVE THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119361May 2, 2005
SERVICE BRAKES, AIR
RECEIEVED RECALL LETTER STATING THE BRAKE CLIP COULD HAVE BEEN BENT WHEN INSTALLED AND COULD ACAUSE PUSHROD TO SEPERATE FROM BRAKE PEDAL AND CAUSE A CRASH. CALLER IS CONCERNED ABOUT DRIVING THIS VEHICLE UNTIL PROBLEM IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119310April 28, 2005
STRUCTURE
2005 BUICK LACROSSE THE GLARE FROM THE CHROME STRIP ON THE DASH IS BLINDING THE DRIVER. *MR (THE GLARE AFFECTED THE 1/2 INCH CHROME STRIP ACROSS THE DASH AND THE RECTANGULAR STRIP AROUND THE GEAR SELECTOR) THIS PROBLEM WOULD OCCUR WHEN THE SUN REFLECTS VERTICALLY OR OBLIQUELY THROUGH THE WINDOWS. THE GLARE CAUSED THE CONSUMER HEADACHES. THE CONSUMER SUGGESTED THAT BUICK RECALL THIS PROBLEM AND REPLACE THE CONTROLS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117063April 25, 2005
STRUCTURE:BODY:TRUNK LID
CONSUMER NOTICED A SOFT SPOT LOCATED ON THE VEHICLE TRUNK LID. TOOK VEHICLE TO THE DEALER. THE DEALER TOOK CONSUMER TO INSPECT SEVERAL OTHER VEHICLES WHICH HAD THE SAME PROBLEM. DEALER INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. *AK TRUNK LID MADE NOISE WHEN THE CONSUMER TOUCHED IT. THE CONSUMER WANTS MFG. TO CHECK CAR TO BE SURE IT'S SAFE IN CASE OF A REAR ENDED CRASH. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117664April 8, 2005
SUSPENSION
WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse