Buick Encore GX Complaints

152 consumer complaints on file.

#11697643November 5, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The display screen will glitch and completely go black while driving. I have tried turning the car off to hopefully “reset” the issue, and sometimes the entire display will not come on at all. I have taken my car in 4-5 times to my local dealership only to be blown off. Lately my headlights and taillights are going off at random times. The are a huge safety concern and it seems increasingly common for many Buick owners. The recall needs to be expanded to include my vehicle before I have an accident and I, or someone else is seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695260October 23, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
The brakes squeak constantly and occasionally skid or lock up. The car will occasionally have all electrical power disconnected so all screens go blank for 2-3 secs (sometimes in succession for 3 times max), the car will continue to run and drive. However, the screens will blink as if starting up each time the car does this. The car will also indicate 44 miles left until tank is empty, working 10-12 more miles the car will stop as if it’s out of gas and will not start again until you put gas it (all indications on gauges show enough gas to go 25-30 miles left). Very disappointed in the car and dealership can’t figure it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693596October 15, 2025
ENGINE
Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693594October 15, 2025
ENGINE
Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688311September 19, 2025
ELECTRICAL SYSTEM
Same issue that happened a couple years ago in which a recall was issued. My 2024 Buick Encore GX ST screen went blank. I was unable to see my odometer, speed, fuel gauge etc. while operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687416September 15, 2025
ENGINE
The contact owns a 2022 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the emission purge pump was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to a recall. The failure mileage was approximately 7,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686439September 10, 2025
UNKNOWN OR OTHER
Shift To Park appears on screen after vehicle is in park. Vehicle will continue running. By jiggling gear shift or putting car in another gear and then back in park the message disappears and car shuts off engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685624September 8, 2025
STEERING
The contact leased a 2024 Buick Encore. The contact stated that while driving 70 MPH, the steering wheel was pulling to the left and to the right. The contact was able to remain in the middle lane. The contact had to use both hands while driving the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the steering column needed to be replaced. After two months, the vehicle was repaired. The manufacturer was contacted. The failure mileage was approximately 30,620.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684337September 1, 2025
ELECTRICAL SYSTEM
When try to turn car off dash states Shift to Park. Vehicle is in park and I have to restart engine and move gear shifter up to 20 times for it to completely cut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684331September 1, 2025
POWER TRAIN
When I put my car into Park, a bell alarm sounds and a message shows up to put the car into Park. While it’s already in Park. I then push the stick shift forward and the bell alarms stops and message disappears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684239September 1, 2025
SERVICE BRAKES
Noticed around 7000 miles that the brakes are squealing and grabbing at slow speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681121August 16, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
This is an ongoing issue that I have brought to the NHTSA's attention before, which resulted in a special coverage program being issued; however, now GM is not willing to assist me with the special coverage program due to a branded title (used vehicle), and the condition is only getting worse. Tonight, on August 16th, my vehicle experienced a complete loss of power, including engine functionality and fuel/propulsion systems. This stems from the original complaint I filed last fall (11614068) in relation to the turbocharger. I was advised by GM that they would not service my vehicle multiple times by rude supervisors, as my vehicle did not qualify under the special coverage because it's not a "safety issue:", and that the NHTSA has not issued a safety recall for this issue, when it's a safety issue. This is outrageous, and I URGE the NHTSA to look into the severity of this issue. It's only a matter of time before I am on the highway when my vehicle experiences what it did tonight. A complete loss of power, engine functionality, and the fuel/propulsion systems. I already had a near-death experience while driving on the highway when my engine power was reduced, which caused me to go from 65MPH to 40MPH in seconds on a highway, in the left lane, and I almost got rear-ended by someone going 75MPH. This is a safety issue, and it's not just impacting me. I find it so misleading that GM sent me a legal letter stating they knew there was an issue with the turbocharger and that they would take care of the repairs at no cost to me. The first line on the legal document states, ' Your satisfaction with our product is important to us," unless your car is used and has a branded title. There is nothing on that special coverage notice that explicitly states your title must be clean. I urge the NHTSA to issue a safety recall on the turbocharger so other Americans like me don't have to spend months going back and forth to get a simple repair done, an essential safety repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681046August 16, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The issue has happened three times and has been "repaired" three times. While driving, the vehicle starts to shake violently. Then the check engine light comes on and the vehicle shuts off. It has happened on extremely busy roads and almost caused major accidents. It has been a problem with fuel pump and sensor. Again, it has happened three times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680101August 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM
For the last week or so, my car, a 2022 Buick Encore GX Sport, that I bought brand new and currently only has 30,000 miles, does not acknowledge being in Park when I park the vehicle and try to turn it off. This causes the car to remain on and radio playing and it beeping that it needs attention and to shift it to Park. if you try to close the door, it honks letting you know the car is still on, and pushing the shifter forward, trying to ensure it is all the way in Park does not resolve the issue. Restarting the car and trying to move it in a different gear either way (forward or reverse) and putting it back in park does not resolve the issues either. This is very frustrating and now I am worried about the car rolling or even having transmission issues since you have to restart and try to wiggle and finagle the shifter just so to finally get it to recognize it's really in Park. I did a recall search and have not found any recalls, I called the Dealer where I purchased it and they stated they have had to replace many shifters in this make and model and as a matter of fact where working on one at the time of my call and therefore did not currently have any parts available to correct this issue on my car. This is my only form of transportation and I cannot afford the estimated quote for this repair when parts do finally come in. What's the point in having a car that doesn't shut off?!?!?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678725August 6, 2025
ENGINE
The engine reduces power light came on almost two months ago I toke it to family gmc in St. George in sc. They put is on a machine and said they said the I think turbo compassion for the air to the gas is bad. I am still waiting on them to receive a part to fix it. So I was wondering if anybody else had this problem with the 2023 buick encore gx
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678348August 4, 2025
ELECTRICAL SYSTEM, POWER TRAIN
I get an error "shift to park" when I put my vehicle in "park" and shut it off. It goes into accessory mode and beeps. If I try to leave the vehicle, it will honk to alert me about the issue and I can't lock the vehicle and it stays in accessory mode. To alleviate this issue, I have to put the vehicle in reverse for a few feet and then drive forward and put it into park again, which can take many, many attempts to finally get the error to stop. This could be a safety issue if I have passengers trying to exit the vehicle while I'm attempting this maneuver. It is also a safety issue for those walking behind me in a parking lot because it takes so many attempts, it increases the chance is that I miss seeing someone walking behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675701July 23, 2025
VISIBILITY/WIPER
About 6 times in the last 3 months when I put the car into reverse and the reverse camera comes on the image is kind of sketchy and in weird colors - definitely not clear then it completely goes black with message at the top saying something about getting the rear camera repaired. It doesn't happen often but I can't use the rear camera when it does that so it's back to old school when in reverse looking everywhere and in mirrors before moving. It hasn't happened but once so far this month July 2025 but thought you should know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675695July 23, 2025
UNKNOWN OR OTHER
Once a day sometimes twice, when I have pulled into a parking spot and put the car into Park, a bell alarm sounds and a message shows up to put the car into Park. Since I already put it into Park I then jiggle the stick shift lightly and the bell alarms stops and message disappears. This started within last 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672726July 11, 2025
ELECTRICAL SYSTEM
On [XXX], I was driving on the [XXX] in San Diego, a rather busy freeway, and the instrument panel went black with no interference from me. I could not see speedometer or any other information about the car, like check engine light. I drove the 17 miles home. At my home, I restarted the car several times and the screen was still black. A separate screen with the radio, etc. was still working though. I made sure that a button to dim the screen hadn't accidentally been touched, and it hadn't as I turned it back and forth with no response. There was no error message, etc. I was at risk of not knowing how fast I was going, not having the safety feature of knowing how close I was to other vehicles, and not knowing if there was a check engine indicator. There was no symptoms prior to the incident. The car has about 1,246 miles on it. I just purchased in bout 7 weeks ago brand new. I contacted OnStar as they have a help feature and they instructed me I had to bring the car in to the dealer. I have been ill the last few days but will have to take in there to be inspected. I have not started the car today on 7/11/2025 to see if the screen will come on, but a black instrument panel seems to be an ongoing problem the Buick Encore GX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669903June 28, 2025
UNKNOWN OR OTHER
Car is put on Park and a warning light comes out saying car is not on park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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