Buick Century Complaints

1,816 consumer complaints on file.

#542706November 23, 1998
WHEELS:LUGS/NUTS/BOLTS/STUDS
5 LUGS/BOLTS BROKEN CAUSING WHEEL TO FALL OFF.(OHIO TRAFFIC CRASH REPORT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542638November 18, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
OXYGEN SENSOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826992November 18, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHENEVER TRYING TO SHIFT INTO REVERSE, IT WOULD NOT SHIFT. HAD TAKEN VEHICLE TO DEALER & MECHANIC COULD NOT LOCATE PROBLEM. THE GAUGE INDICATES IT'S IN REVERSE WHEN ITS NOT. IT'S AN INTERMITTENT PROBLEM. BUICK REACHED AN AGREEMENT WITH CONSUMER FOR THE FOLLOWING: THE CUSTOMER IS BEING TRADED FOR A 1999 BUICK. THE CUSTOMER IS PAYING 10 CENTS PER MILE AND THE DIFFERENCE BETWEEN STICKER PRICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700603November 14, 1998
VEHICLE SPEED CONTROL
LISTED VEHICLE WAS INVOLVED IN 10-CAR CRASH AT INTERSECTION IN OUR JURISDICTION AFTER ACCELERATOR ON VEHICLE STUCK, FOLLOWING VICTIM'S USE OF CAR WASH. VICTIM GOT INTO VEHICLE AFTER CAR WASH, PUT VEHICLE'S TRANSMISSION INTO DRIVE, AND VEHICLE ACCELERATED RAPIDLY, REACHING A MAXIMUM SPEED OF APPROX. 90 MPH BEFORE CRASHING INTO A LARGE COMMERCIAL VEHICLE, CAUSING THE CRASH LISTED ABOVE. THE DRIVER OF THE BUICK IN THIS LISTED QUESTIONNAIRE DIED DUE TO INJURIES RECEIVED.
Crash:
Yes
Fire:
No
Injuries:
9
Deaths:
1
#700533November 12, 1998
UNKNOWN OR OTHER
DRIVER'S SIDE WIPER ARM BECOMES LOOSE AND EVENTUALLY BECOMES INOPERATIVE. DEALER HAS ADJUSTED THIS THREE TIME PREVIOUSLY ON WARRANTY. IN THE LATEST INCIDENT I WAS PASSING AN 18 WHEELER DURING A DRIVING RAINSTORM AT NIGHT WHEN THE DRIVER'S SIDE WIPER SUDDENLY LOCKED UP AND STOPPED WORKING. I AM LUCKY TO STILL BE ALIVE. HAD I HAD AN ACCIDENT AND BEEN KILLED NO ONE WOULD HAVE KNOWN OR SUSPECTED THE CAUSE. ON A PREVIOUS OCCASION THE DRIVER'S SIDE WIPER BECAME ENMESHED WITH THE PASSENGER SIDE WIPER AND BOTH WIPERS SUDDENLY QUIT WORKING. HAD THIS HAPPENED AND BOTH WIPERS QUIT IN THIS LATEST INCIDENT I VERY LIKELY WOULD HAVE BEEN KILLED. THIS HAPPENED IN A 1998 BUICK CENTURY, BUT ANY GM CAR WITH A SIMILAR WIPER DESIGN COULD POTENTIALLY HAVE THIS SAME PROBLEM. ANY TIME A WIPER ARM IS REMOVED FOR ANY REASON, CARE MUST BE TAKEN TO ENSURE THAT IT IS PROPERLY TIGHTENED OR IT WILL BEGIN TO SLIP AND EVENTUALLY CAUSE THIS SAME POTENTIALLY FATAL PROBLEM. GM NEEDS TO ISSUE TORQUE SPECS FOR WIPER ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830300November 6, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AT 65 MPH WITH OR WITHOUT THE CRUISE CONTROL ACTIVATED THE ENGINE WILL COMPLETELY SHUT OFF, CAUSE UNKNOWN. DEALER REPLACED THE FUEL FILTER AND SPARK PLUGS WHICH DID NOT REMEDY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830335November 6, 1998
SEAT BELTS:FRONT:ANCHORAGE
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH SEAT BELTS. SEAT BELTS LATCH, AND TRACKS AND ANCHORS, ARE BROKEN. THE WHOLE SEATBELT SYSTEM IS SLOWLY DETERIORATING. THE MANUFACTURER HAS YET TO BE CONTACTED. THE DEFECTS ARE RELATED TO PROBLEMS ASSOCIATED WITH RECALL NUMBER 95V173000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830350November 6, 1998
SEAT BELTS:FRONT:ANCHORAGE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH SEAT BELT TRACKS AND ANCHORS. SEAT BELTS SLIDE BACK AND FORTH. IN ADDITION, TO CRACKS IN SEAT BELT BUCKLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700372November 6, 1998
EQUIPMENT:APPLIANCE:AIR CONDITIONER
POOR DESIGN AND LACK OF CLAMPING OF THE SHIFT CABLE ASSEMBLY HAS CAUSED THE SHIFT CABLE TO RUB AGAINST THE SUCTION LINE, ALSO CREATING A HOLE WHICH HAS RELEASED THE R12 TO LEAK INTO THE ATMOSPHERE. THERE ARE ALSO ENVIRONMENTAL IMPLICATIONS CAUSED BY THIS PROBLEM. THIS HAS ALSO CAUSED THE A/C SYSTEM TO BECOME INOPERATIVE AND HAS ALSO MADE THE SHIFT CABLE TO WEAKEN. ALTHOUGH THIS AUTOMOBILE IS OUT OF WARRANTY, I BELIEVE IT SHOULD BE (GM) BUICK'S RESPONSIBILITY TO MAKE THE NECESSARY REPAIRS AT THE COMPANY'S / MANUFACTURER'S COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830032November 3, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE MOVES AND ROLLS DOWN THE HILL AFTER GEAR WAS PUT INTO PARKED POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700288November 3, 1998
STEERING:RACK AND PINION
I WAS DRIVING APPROX. 15 MPH DOWN DRIVEWAY AT WORK-CAR OVERSTEERED CRASHING INTO SIDE OF BUILDING-IMPACT SO INTENSE MY HEAD HIT REARVIEW MIRROR, BREAKING IT AND WINDSHIELD. ENTIRE UNDERSIDE OF CAR (FRAME, TIE ROD, SUSPENSION,ETC.) IS DAMAGED. NATIONWIDE INS. INVESTIGATOR PROVIDED ME WITH A COPY OF GM MONTHLY NEWSLETTER ISSUED 11/17/97 REGARDING POWER STEERING FLUID LEAK FROM MAGNASTEER ACUTATOR PIGTAIL AREA FOR 1998 W,C,G &H BODY VEHICLES. THE LEAK ORIGINATES FROM THE WIRING HARNESS FOR THE MAGNA STEER ACTUATOR, CAUSING VEHICLE TO OVERSTEER. THE CORRECTION SUGGESTED IS TO REPLACE THE RACK AND PINION STEERING GEAR AND FOLLOW UP WITH VME PRODUCT REPORT. MY CAR HAS BEEN AT COOK BUICK EVERY 3000 TO 3500 MILES FOR ROUTINE MAINTENANCE, INCLUDING FLUID LEVEL CHECKS, AND THIS WAS NEVER CAUGHT. ACCORDING TO THE INSURANCE INVESTIGATOR, MY CAR HAS BEEN LEAKING FOR APPROXIMATELY 6 MONTHS. HAD I BEEN GOING ANY FASTER WHEN THIS HAPPENED, I WOULD NOT BE HERE TO TELL YOU THIS! I COMPLAINED TO BUICK CUSTOMER SERVICE - REFERENCE NO. 980168019 AND I GOT NOWHERE. THEY SAY THE LEAK IN THE RACK & PINION STEERING GEAR WAS CAUSED BY THE ACCIDENT! MY INSURANCE INVESTIGATOR HAS PICTURES THAT PROVE OTHERWISE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#829958November 2, 1998
SUSPENSION:FRONT
DEALER CLAIMS INCORRECT TIRES, CAUSING FRONT END TO SHIMMY/VIBRATE, BUT DEFECT IS STILL OCCURRING.CANNOT DETERMINE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542316October 28, 1998
UNKNOWN OR OTHER
THE LOOSE FITTED CARPET WORKED FREE AND WAS BUNCHED UP UNDER THE FOOT BRAKE AND ACCELERATOR PREVENTING THEIR USE RESULTING IN LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542204October 22, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829362October 22, 1998
VEHICLE SPEED CONTROL
CONSUMER WAS DRIVING ON THE HIGHWAY AT 55-60 MPH WITH CRUISE CONTROL ENGAGED. CRUISE CONTROL FAILED TO DISENGAGE WHEN CONSUMER NEEDED; CONSUMER WAS ABLE TO MOVE OVER TO EMERGENCY LANE AND TURNED OFF IGNITION SWITCH WHICH CAUSED CRUISE CONTROL TO DISENGAGE. DEALER/MFR. NOTIFIED, AND INFORMED CONSUMER VEHICLE IS NO LONGER UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829240October 20, 1998
SEAT BELTS:FRONT
FRONT SEATBELT IS TOO TIGHT. SHE STATED TO THE DEALERSHIP THAT SEATBELT CUTS OFF HER CIRCULATION WHEN SHE DRIVES HER CAR . ALSO THE DEALERSHIP TOLD HER THAT SHE CAN GET A CLOTHES PIN TO ATTACH TO THE SEATBELT TO STOP THE SEATBELT FROM BEING TOO TIGHT. SEATBELT REPLACED, BUT REPLACEMENT HAS THE SAME PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542040October 19, 1998
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STRUCTURE:BODY:DOOR
BATTERY EXPLODED ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542067October 19, 1998
VISIBILITY:WINDSHIELD
THE WINDSHIELD ANGLE AND DESIGN RESULTS IN VISION BEING OBSCURED DUE TO REFLECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829080October 16, 1998
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THE IGNITION SYSTEM. WHEN STARTING VEHICLE IT VIBRATES. THE CONSUMER HAS CONTACTED T MANUFACTURER TWICE, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828532October 5, 1998
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED HIGH ACCELERATION WHEN CONSUMER ENGAGED SPEED CONTROL. DEALER NOTIFIED, AND INFOMRED CONSUMER THAT A ELECTRICAL SHORTAGE WAS IN THE MULTIPLE FUNCTION LEVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Century