Buick Century Complaints

1,816 consumer complaints on file.

#10057422February 3, 2004
STRUCTURE:FRAME AND MEMBERS
A TECHNICIAN SERVICED VEHICLE. TECHNICIAN INSPECTED THE ENGINE AND DETERMINED THAT ENGINE CRADLE WAS RUSTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057431February 3, 2004
STRUCTURE:BODY
WHILE DRIVING AT ANY SPEED DOOR OF GLOVE BOX OPENED. THIS PROBLEM HAPPENED MORE THAN THREE TIMES. DEALER WAS WILLING TO FIX THE PROBLEM FOR A PRICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057462February 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE GASKET LEAKED ANTIFREEZE. DEALERSHIP REPLACED THE GASKET, BUT PROBLEM RECURRED WITHIN 23,000 MILES. GMC CONSUMER REPRESENTATIVE INFORMED THE CONSUMER OF A RECALL ON THIS ISSUE, BUT CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. RECALL NOT FOUND IN ARTEMIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056071January 29, 2004
STRUCTURE
DISSATISFACTION WITH NHTS'S RESPONSE TO HER COMPLAINT RE THE DASHBOARD DESIGN OF THE BUICK CENTURY, REF ES03-007553/S/ BRENNER 12/5/03, ENTIRE ENCLOSURES NOT IMAGED FWD TO NVS-200. *PH THE DASHBOARD WAS CONSTRUCTED IN SECTIONS WHICH CAUSED PERMANENT REFLECT LINES ONTO THE WINDSHIELD IN LINE WITH THE DRIVERS EYE LEVEL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044767January 27, 2004
TIRES
WHILE DRIVING AT 50 MPH THE FRONT PASSENGER TIRE BLEW OUT, CAUSING THE CONSUMER TO PULL OF THE ROAD. MICHELIN RADIAL TIRES. *AK AT 28K MILES, THE LEFT FRONT TIRE TREAD SEPARATED, AT 32K MILES THE RIGHT FRONT TIRE TREAD SEPARATED AND 34K MILES THE LEFT REAR TIRE WENT FLAT OVERNIGHT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057164January 23, 2004
SUSPENSION:FRONT
VEHICLE CREEP FROM SIDE TO SIDE ON THE ROADWAY WHILE BEING DRIVEN. *PH THE VEHICLE WOULD WANDER FROM SIDE TO SIDE WHILE DRIVING. THIS CONDITION REQUIRED THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE'S STEERING. THE DEALER TEST DROVE THE VEHICLE BUT CONSIDERED THE CONDITION NORMAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048373January 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SENSOR LIGHT STAYS ON. CONSUMER IS CONCERNED THAT THE ABS WILL FAIL. THE DEALER STATES THE SENSOR NEEDS A NEW MODULE. *PH THE ABS SENSOR LIGHT WAS INTERMITTENT. THE MECHANIC FOUND A BAD GROUND WIRE WHICH WAS REPAIRED. THERE WAS A PULSATION WHEN THE BRAKES WERE APPLIED AND THE FRONT ROTORS WERE OUT OF ROUND. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055249January 22, 2004
STRUCTURE:BODY
HAD ACCIDENT IN 1996 BUICK CENTURY WITH NO AUTO INSURANCE/ REQUESTING HELP GETTING VEHICLE REPAIRED.*MR CONSUMER WAS INVOLVED IN AN ACCIDENT WITH 1996 BUICK CENTURY. CONSUMER IS REQUESTING HELP IN GETTING THE VEHICLE REPAIRED. VEHICLE WAS NOT INSURED DURING THE TIME OF THE ACCIDENT.*MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10055667January 22, 2004
TIRES
ROCKY MOUNTAIN MODEL STEEL RADIAL SIZE 185P/75R14, REAR DRIVER'S SIDE TIRE BLEW OUT WHILE DRIVING AT 75 MPH, MANUFACTURER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054623January 21, 2004
STEERING:RACK AND PINION:PINION SHAFT
1997 BUICK CENTURY, WHILE DRIVING TO A SOCCER GAME I BEGAN TO EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. AFTER THE GAME I TURNED LEFT TO EXIT MY PARKING SPOT AND WHILE TURNING AT LOW SPEED I HEARD A CLICKING NOISE AND THE STEERING WHEEL BECAME LOCKED. IT TOOK ALL MY STRENGTH TO TURN THE WHEEL STRAIGHT. I TOOK THE VEHICLE TO MY FRIEND WHOM IS A CERTIFIED MECHANIC (BUT NO LONGER WORKS FOR GM) AND HE ADVISED ME THAT THE LOWER PINION WAS DESTROYED WHICH CAUSED DAMAGE TO THE ENTIRE GEAR ASSEMBLE AND POWER STEERING PUMP. I HAD HIM REPLACE THE DEFECTIVE PARTS AT A COST OF $800 PLUS DOLLARS. SUBSEQUENT TO THIS TIME I AM NOW AGAIN EXPERIENCING INTERMITTENT LOSS OF STEERING. MY MECHANIC ADVISED ITS POSSIBLE THAT THE REBUILT STEERING GEAR PLACED IN MY REPAIR CONTAINS THE SAME DEFECTIVE PINION BEARING BECAUSE GM MAY NOT HAVE COMMUNICATED THE FAULTY PROBLEM TO THE PART SUPPLIERS WHOM REBUILD THE GEAR ASSEMBLIES. IN LIGHT OF THE RECENT NEWS ABOUT GM STEERING GEAR PROBLEMS AND PENDING RECALLS FOR CAR MODELS OTHER THAT THE BUICK CENTURY I WISH TO FILE A COMPLAINT WITH GM TO REIMBURSE ME FOR THE INITIAL REPAIR AND THE SUBSEQUENT FOLLOW-UP REPAIRS THAT I WILL NEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054357January 17, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE STARTED TO RUN A LITTLE LOT IN OCTOBER 2002. VEHICLE WAS BROUGHT TO MECHANIC SHOP SINCE WE WHERE OUT OF THE THREE YEAR WARRANTY BY ABOUT 6 MONTHS. UPON CHECKING THE CONTENTS OF THE RADIATOR, A BROWN SLUDGE WAS NOTED INSIDE. PER SERVICE BULLETIN # 00-06-02-004 THE MECHANIC FLUSHED THE SYSTEM AND REPLACED THE RADIATOR CAP. TWO WEEKS LATER, THE SAME SLUDGE WAS STARTING TO APPEAR IN THE RADIATOR. MECHANIC SUGGESTED THAT WE BRING IT TO THE DEALER SINCE IT WAS PROBABLY A GASKET LEAK. VEHICLE WAS BROUGHT TO CROWN BUICK. THEY DIAGNOSED THE PROBLEM AS A LEAKING LOWER GASKET AND THE AIR WAS GETTING INTO THE SYSTEM CAUSING THE SLUDGE. THEY CHANGED THE LOWER GASKET AND DUE TO THE SERVICE PERSON QUOTING US A WRONG PRICE ON THE COST F THE REPAIR THIS WAS COMPLETED FOR $ TWO WEEKS LATER, THE OIL PAN GASKET WAS DIAGNOSED AS LEAKING. THIS REPAIR COST $ IT AMAZED US THAT TWO WEEKS AFTER CROWN WORKED ON OUR VEHICLE THE OIL PAN GASKET STARTS TO LEAK. BOTH GASKETS LEAK AND CAUSE PROBLEM WITHIN 6 MONTH'S OF OUR YEAR WARRANTY EXPIRING EVEN THOUGH WE WERE UNDER THE 36,000 MILE WARRANTY. IT IS OBVIOUS INFERIOR WORKMANSHIP ON BUICK' S APART TO HAVE TWO GASKETS LEAK AND CAUSE EXPENSIVE REPAIRS TO THE OWNER OF THEIR PRODUCT. SINCE THIS WAS ALREADY EVIDENT DUE TO THE SERVICE BULLETIN BEING PUBLISHED, BUICK GEMS SHOULD HAVE COMPLETED THESE REPAIRS AS WARRANTY. COMPLAINTS FILED WITH BUICK GEMS AND NO COMPENSATION WAS OFFERED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054356January 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BATTERY WENT DEAD IN CAR, 1999 IN BUICK CENTURY ON 11-10-03. BATTERY WAS REPLACED. DUAL AC IN VEHICLE THEN BLEW COLD ON PASSENGER SIDE BUT NOT THE DRIVER'S SIDE. BROUGHT TO SHOP. COMPUTER WAS RESET SINCE VENTS WERE STICKING BUT PROBLEM NOT RESOLVED. PART REPLACED COST $646.07. PROBLEM NOTED IN TSB BULLETIN # 02-01-39-001. CERTAINLY SHOULD NOT COST THE OWNER OF THE VEHICLE AN ADDITIONAL $646.00 EACH TIME THE BATTERY DIES TO HAVE AC WORK PROPERLY. SINCE TSB BULLETIN LISTED THE PROBLEM ALREADY, GMC BUICK SHOULD BE ACCOUNTABLE FOR INFERIOR WORKMANSHIP. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070962January 15, 2004
POWER TRAIN
MY CAR WAS EXPERIENCING AN ERRATIC, AND HARSH UPSHIFT WHEN SHIFTING FROM FIRST, TO SECOND, AND THEN TO THIRD GEAR.THIS PROBLEM WAS DUE TO A FAULTY PRESSURE CONTROL SOLENOID VALVE ASSEMBLY. AFTER INVESTIGATING I FOUND OUT THAT 17 DIFFERENT VEHICLES HAVE THIS TRANSMISSION WITH THE SAME VALVE IN IT, THAT COULD HAVE THE SAME TROUBLE.GM HAS A FILE ON THIS PROBLEM, SHTML FILE=901351
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071282January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
WE BOUGHT THIS CAR USED, BUT WE HAVE IT SERVICED EVERY 5-6,000 KMS. NOTHING SMALL GOES IN THIS VEHICLE. WE BASICALLY DRIVE WITHIN A 55 KM RADIUS. THE TRANNY WOULD NOT SHIFT, THE BODY ROTTED OUT DESPITE RUST PROOFING, NOW THE RAD HAS OIL IN IT, HEAD GASKET, NOT EVEN 160,000 KMS,,,PLEASE WHERE ARE THE OLD FASHION VALUE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069407January 15, 2004
STEERING
GRINDING NOISE IN RIGHT FRONT WHEEL WHILE TURNING TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069527January 15, 2004
POWER TRAIN
TRANSMISSION ARE JUNK AND THEY KNEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069535January 15, 2004
POWER TRAIN
THE TRANSMISSION HAD TO BE TOTALLY REBUILT DUE TO A FAILURE OF THE TARRINGTON BEARING WHICH IN TURN CAUSED THE WHOLE INSIDE OF THE TRANSMISSION TO GET CHEWED UP AND ALL THE INTERNAL PARTS HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069540January 15, 2004
POWER TRAIN
TRANSMISSION SLIPS AND DOESN'T LOCK INTO GEAR. ALSO MAKES CLUNKING SOUND WHEN ACCELERATION IS LET OFF THEN RE-APPLIED. THIS CAR WAS DRIVEN GENTLY THROUGHOUT ITS LIFE BY SENIOR CITIZENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069746January 15, 2004
UNKNOWN OR OTHER, STRUCTURE
THE REAR DEFROST HAD 5 LINES THAT QUIT, ALSO CAUSED RADIO ANTENNA THAT IS ON THE REAR WINDOW TO QUIT WHEN TURNING ON REAR DEFROST. WINDOW WAS REPLACED AND SAME THING HAS HAPPENED WITH SECOND WINDOW. DEALERSHIP ACCUSED ME OF DAMAGING WINDOW AND WILL NOT REPLACE SECOND WINDOW UNDER WARRANTY. ALSO HAVE CHIRPING NOISE NEAR SPEEDOMETER THAT DEALERSHIP HAS NOT BEEN ABLE TO FIX AFTER 4 REPAIR ATTEMPTS. DEALERSHIP HAS DESTROYED ENTIRE DASHBOARD TRYING TO REPAIR NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069962January 15, 2004
FUEL SYSTEM, GASOLINE
SINCE I HAVE HAD THE CAR I HAVE HAD REPEATEDLY HAD A PROBLEM WITH THE FUEL INJECTORS. IN THE BEGINNING WHILE UNDER WARRANTY THE INJECTORS WERE REPLACED AFTER THE THIRD TIME I WAS TOLD THAT THEY JUST CLEAN INJECTORS NOW AND IT'S CAUSED BY BAD GASOLINE. IN ALL MY OTHER CARS I HAVE NOT HAD ANY PROBLEM USING STANDARD OIL GAS. EVEN THE DEALER BUYS THE SAME GAS AT THE SAME STATION FOR ALL THERE CARS. LATELY WHEN I HAD THE INJECTOR PROBLEM AGAIN THEY QUOTED ME $140 TO FIX THE PROBLEM WHEN I SAID I HAD IT DONE THE OTHER TIMES FOR LESS THEY AUTOMATICALLY REDUCED THE PRICE TO $64. THIS MAY SEEM FAIR TO SOME BUT WHY THE DIFFERENCE IN PRICE AND WHY CAN'T THEY SOLVE THIS PROBLEM? OTHER PEOPLE I KNOW HAVE THE SAME ENGINE AND DO NOT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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