BMW X5 Complaints (2006)

195 consumer complaints on file.

#10706570April 19, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
REAR SECTION OF MOON ROOF WILL NOT CLOSE SO CAR CAN NOT BE IN RAIN OR WASHED AS IT WILL COME RIGHT INTO CAR. READING ON THE INTERNET I SEE THIS IS A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704035April 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701807March 25, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 BMW X5. WHILE THE VEHICLE WAS IDLING, THERE WAS SMOKE COMING FROM THE PASSENGER EXHAUST PIPE. THE VEHICLE WAS TAKEN TO BOTH A DEALER AND INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VALVE STEM HAD A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691070February 27, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES UPON ENGAGING FOR A BRIEF MOMENT. AFTER COMING TO A STOP, THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE POWER ASSIST WAS FAULTY. THE BRAKE BOOSTER, VACUUM PUMP AND POWER ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690138February 23, 2015
ENGINE
CCV (CRANK CASE VENTILATION) SYSTEM FROZE LEADING TO VCG (VALVE COVER GASKET) FAILURE. BMW ISSUED A SIB FOR THIS IN 2009 SO THEY ACKNOWLEDGED THE PROBLEM AND REVISED THE PARTS FOR COLD WEATHER CLIMATES. UNFORTUNATELY I AM WAY OUT OF WARRANTY AND THIS IS OUT OF POCKET AT $1000++. THIS WAS/IS A DESIGN FLAW BECAUSE I HAD THE COLD WEATHER CCV AND IT STILL FAILED. THEY BLAME IT ON NOT GETTING THE VEHICLE UP TO OPERATING TEMPERATURE DUE TO SHORT TRIPS! RIDICULOUS ON WHAT WAS A $54K CAR WHEN NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682655February 10, 2015
SERVICE BRAKES
THE ISSUE IS SPECIFICALLY WITH THE BRAKING SYSTEM. THE CAR DEVELOPED A SUDDEN DANGEROUS LOSS OF BRAKING POWER. ONE MOMENT THE BRAKES WERE WORKING CORRECTLY AND THE NEXT THEY WERE NOT. BMW HAS 2 RECALLS FOR THIS ISSUE BUT FOR UNKNOWN REASONS MY CAR IS NOT INCLUDED IN EITHER RECALL. THE RECALL CAMPAIGNS ARE 10V-446 & 13V-045. THE DESCRIPTION OF THE PROBLEM IS THE FOLLOWING: "THIS RECALL INVOLVES THE POWER ASSIST BRAKING FUNCTION. A SMALL AMOUNT OF OIL COULD LEAK FROM THE BRAKE VACUUM PUMP INTO THE BRAKE VACUUM HOSE. OVER TIME, CONTAMINATION OF THE BRAKE BOOSTER COULD OCCUR. THIS COULD AFFECT THE POWER ASSIST BRAKING FUNCTION. IN CERTAIN CASES, LOSS OF POWER BRAKE ASSIST COULD OCCUR. IF THIS HAPPENED, IT WOULD REQUIRE GREATER BRAKE PEDAL FORCE, INCREASE THE STOPPING DISTANCE, AND INCREASE THE RISK OF A CRASH. " MY CAR HAS THE EXACT ISSUE AS DESCRIBED IN THE RECALLS. THERE IS NO WARNING LIGHT TO INDICATE THERE ARE ANY ISSUES WITH THE BRAKES. I CALLED BMW NA AND DESCRIBED THE ISSUE TO THEM AND THEY TOLD ME TO TAKE IT TO MY LOCAL BMW DEALERSHIP TO HAVE THE ISSUE DIAGNOSED. THE LOCAL DEALERSHIP DETERMINED MY CAR HAD THE ISSUE AS DETAILED IN BOTH BMW RECALLS. AS INSTRUCTED BY BMW I REPORTED THIS BACK TO THEM AND AFTER SEVERAL WEEKS THEY FOLLOWED UP WITH ME (2/10/15 TO BE EXACT) ONLY TO TELL ME THEY WILL NOT FIX THE ISSUE AS PART OF THE RECALL AND THUS I WOULD HAVE TO PAY FOR IT OUT OF MY OWN POCKET. THIS DECISION WAS MADE DESPITE THE FACT THAT MY CAR MEETS NEARLY ALL PARAMETERS OF THE RECALLS (MY EXACT MODEL IS NOT LISTED AS PART OF THE RECALL BUT THE MODEL OF BRAKING SYSTEM AND ENGINE MATCHES THE RECALL DETAILS). THIS IS A SERIOUS SAFETY ISSUE AND ONE THAT I DO NOT BELIEVE BMW SHOULD BE OVERLOOKING OR DENYING COVERAGE FOR. THIS BRAKE ISSUE AFFECTS MORE THAN JUST THE CARS LISTED IN THE TWO BMW RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680663February 2, 2015
EXTERIOR LIGHTING
MY PASSENGER SIDE LIGHT KEEPS BURNING OUT CAUSING MY BRAKE LIGHT NOT TO WORK.WHEN I WENT HOME MY HUSBAND FOUND OUT THE SOCKET THAT HOLDS THE LIGHT WAS BURNT. THERE ARE MANY X5 OWNERS WITH THIS PROBLEM, THIS COULD BE VERY DANGEROUS. THERE SHOULD BE A RECALL FOR THESE VEHICLES WITH THESE UNSAFE RECURRING PROBLEMS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679774January 29, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2006 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672497January 14, 2015
SERVICE BRAKES
BRAKE WARNING LIGHT CAME ON, WENT TO MY REPAIRMAN WHO ADDED BRAKE FLUID AND SAID TO WATCH FOR BRAKE FLUID SPOTS ON GARAGE FLOOR. FOUND SPOTS COMING FROM AREA BEHIND FRONT WHEEL ON DRIVERS SIDE. TOOK IT BACK FOR CHECK AND IT WAS DETERMINED THAT LINE HAD ROTTED THROUGH. HARD TO UNDERSTAND THIS WAS IN ENCLOSED PROTECTED AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671769January 12, 2015
AIR BAGS, SEATS
WE RECEIVED AN IMPORTANT SAFETY RECALL FROM BMW IN JUNE 2016 THAT WE NEEDED TO REPLACE THE PASSENGER SIDE FRONT AIR BAG IMMEDIATELY AS THE AIR BAG DOES NOT WORK AS PART OF THE "RECALL CAMPAIGN NO. 13V-564: FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT." WE IMMEDIATELY CONTACTED THE PERILLO BMW DEALERSHIP IN CHICAGO (1035 NORTH CLARK STREET, CHICAGO, IL 60610, (312) 981-0000) WHERE WE PURCHASED THE CAR. OVER THE FOLLOWING SIX MONTHS, WE CALLED MONTHLY TO INQUIRE ABOUT WHETHER THEY HAD THE REPLACEMENT SEAT TO FIX THE CAR. PERILLO ACTUALLY HAD US BRING THE CAR IN TWO SEPARATE TIMES ONLY TO TELL US EACH TIME THAT THEY DIDN'T HAVE THE PART NEEDED FOR OUR TYPE OF REPAIR. WE HAPPENED TO HAVE THE WORST POSSIBLE OUTCOME WHERE THE SENSOR MAT IS BROKEN AND THE AIR BAG IS DISABLED ON THE PASSENGER SIDE OF THE VEHICLE. THE CONDITION OF THE CAR MAKES IT VERY DANGEROUS FOR ANYONE TO SIT IN THE FRONT PASSENGER SEAT. WE LIVE IN CHICAGO AND THEREFORE DRIVE ON HIGHWAYS AND IN HEAVY TRAFFIC FREQUENTLY. I AM NOW PREGNANT WITH OUR SECOND CHILD SO WE ABSOLUTELY HAVE TO HAVE THIS FIXED BEFORE THE NEW BABY COMES IN APRIL 2015. SINCE WE LAST BROUGHT THE CAR IN THIS FALL, WE HAVE CALLED PERILLO NON STOP TO INQUIRE AND EACH TIME THEY SAY THEY DON'T HAVE THE PART. IT IS NOT ONLY A TERRIBLE CUSTOMER SERVICE EXPERIENCE BUT IT PUTS OUR FAMILY AT RISK EVERY TIME WE DRIVE THE CAR. PERILLO REMAINS UNHELPFUL AND UNRESPONSIVE SO WE ARE FILING A REPORT NATIONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670098January 5, 2015
AIR BAGS
IN JANUARY OF 2014, I RECEIVED A LETTER TELLING ME THAT MY VEHICLE NEEDED THE FRONT PASSENGER SEAT AIR BAG SENSOR MAT FIXED. THEY WENT ON TO SAY THAT THEY WOULD LET ME KNOW WHEN THE PARTS CAME IN. NEXT, IN JUNE OF 2014, THEY SENT ME A LETTER THAT THE PARTS ARE IN AND TO SCHEDULE THE WORK. I HAVE NOW TAKEN MY VEHICLE BACK MULTIPLE TIMES AND THEY ARE SAYING THAT THEY STILL DON'T HAVE THE PARTS. I HAVE CALLED BMW CORPORATE AND NO ONE WILL HELP ME GET THIS PROBLEM FIXED...THEY JUST KEEP GIVING ME THE RUN AROUND... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668051December 23, 2014
AIR BAGS
BMW ISSUED IMPORTANT SAFETY RECALL 13V-564, WHICH INVOLVES THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT, JANUARY 2014. IMPORTANT SAFETY RECALL 13V-564 ALONG WITH AN ILLUMINATED AIR BAG WARNING LIGHT, WHICH MY VEHICLE IS DISPLAYING, EFFECTIVELY DE-ACTIVATES THE PASSENGER AIRBAG CAUSING AN UNSAFE CONDITION. JANUARY 2014 THE IMPORTANT SAFETY RECALL LETTER STATED PARTS WOULD BE AVAILABLE FOR REPAIRS MARCH 2014. MARCH 2014 THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO COMPLETE THE REPAIRS DUE TO PARTS BEING UNAVAILABLE. JUNE 2014 BMW NOTIFIED ME THAT PARTS WERE AVAILABLE AND TO SCHEDULE REPAIRS WITH THE DEALER. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO COMPLETE THE REPAIRS DUE TO PARTS BEING UNAVAILABLE. AUGUST 2014 I CONTACTED THE DEALER AND WAS TOLD PARTS ARE UNAVAILABLE. OCTOBER 2014 I CONTACTED THE DEALER AND WAS TOLD PARTS ARE UNAVAILABLE. DECEMBER 2014 I CONTACTED THE DEALER AND WAS TOLD PARTS ARE UNAVAILABLE. I CONTACTED BMW CUSTOMER RELATIONS REQUESTING SPECIFIC INFORMATION ON THE AVAILABILITY OF PARTS. BMW INDICATED PARTS WERE NOT AVAILABLE AND WOULD NOT PROVIDE MORE INFORMATION. BMW HAS NOT REMEDIED THE DEFECT IN A REASONABLE AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663986December 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655269November 16, 2014
EXTERIOR LIGHTING
THE "CHECK BRAKE LIGHT" WARNING LIGHT CAME ON. IT CONTINUED TO PERSIST EVEN AFTER I REPLACED THE BULB. THIS HAS HAPPENED BEFORE TO BOTH BRAKE LIGHTS (DRIVER AND PASSENGER SIDES). I REPLACED BOTH TAILLIGHT ASSEMBLIES 6 MONTHS AGO TO SOLVE THE PROBLEM. THE OCCURRENCE OF THE PROBLEM IS AN INDICATION OF A DESIGN FLAW AND NOT DUE TO POOR MAINTENANCE. IN SEARCHING THE INTERNET THERE SEEMS TO BE A LARGE NUMBER OF X5 OWNERS HAVE EXPERIENCED THE SAME ISSUE. PLEASE HELP WITH MAKING IBM RECALL AND FIX THIS ISSUE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654955November 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655034November 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/23/14*LJ THE CONSUMER STATED THE AIRBAG WAS REPLACED AFTER A YEAR. UPDATED 05/27/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654616November 12, 2014
SERVICE BRAKES, ENGINE AND ENGINE COOLING, STEERING
I ALREADY FILED COMPLAINTS FOR A FAILED BRAKE BOOSTER, MASTER CYLINDER PUMP, WATER PUMP LEAKING COOLANT, POWER STEERING PUMP LEAKING OIL. I FAILED TO MENTION THAT THE VALVE GASKET COVER ALSO NEEDED TO BE REPLACED AS OIL WAS SPEWING ALL OVER THE ENGINE. AT THIS POINT, THIS VEHICLE SHOULD BE RECALLED IN ITS ENTIRETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654612November 12, 2014
SERVICE BRAKES, POWER TRAIN
BRAKE BOOSTER AND MASTER CYLINDER FAILED IN JUNE. NOT COVERED UNDER RECALL SINCE A RECALL HAD NOT BEEN ISSUED FOR THE 2006 MODELS. SHORTLY THEREAFTER THE WATER PUMP BEGAN LEAKING COOLANT. AGAIN, NOT COVERED FOR 2006 MODELS. NOW THERE IS A SEVERE LEAK IN THE POWER STEERING PUMP. ALL SHOULD BE RECALLED. ALREADY SPENT OVER $4K IN REPAIRS FOR A VEHICLE THAT, GIVEN ITS PRICE AND CLAIMS OF EXTRAORDINARY GERMAN ENGINEERING, SHOULD NOT HAVE BEEN NECESSARY. VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653414November 7, 2014
VEHICLE SPEED CONTROL
I DRIVE A 2006 BMW X5. THIS MORNING WHILE COMPLETELY STOPPED IN THE DRIVE THRU OF THE BANK AT THE WINDOW, REACHING INTO THE OPEN DRAWER FOR A DEPOSIT SLIP, MY BMW ACCELERATED WIDE OPEN ON ITS OWN. I DISTINCTLY LOOKED DOWN AND MY FOOT WAS ON THE BRAKE. THE CAR WAS MOVING EXTREMELY FAST AND THE ENGINE WAS REVVING AS IF THE GAS WAS PRESSED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE DRIVE THRU OPENED UP INTO A LONG PARKING LOT. I WAS ABLE TO PULL UP THE PARKING BRAKE TO STOP THE CAR. IT WAS SO SCARY AND I WAS AT THE POINT TO MAKE A DECISION TO GET INTO TRAFFIC, IF I COULD MAKE THE TURN OR TO HIT A RETIREMENT BUILDING. ONCE THE CAR STOPPED, I PUT IT IN PARK AND TURNED IT OFF. I CHECKED TO ENSURE THERE WAS NOT ANYTHING ON THE GAS PEDAL AND THERE WAS NOT. THIS IS A MAJOR ISSUE AND I AM SO THANKFUL TO GOD, HE ALLOWED ME TO STOP THIS CAR. THIS HAS TO BE SOME TYPE OF DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651912November 2, 2014
AIR BAGS
I BROUGHT CAR IN AFTER I GOT RECALL NOTICE. I WAS TOLD THE PART HAD TO BE ORDERED FROM GERMANY. MY COMPLAINT IS THAT IT IS TAKING LONGER THAN I FEEL IS REASONABLE. BMW REFUSES TO PROVIDE ME WITH A RENTAL. I HAVE NO OTHER CAR TO DRIVE AND I FEEL UNSAFE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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