BMW X3 Complaints (2020)

110 consumer complaints on file.

#11706144December 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 BMW X3. The contact had received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The local dealer was contacted who confirmed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted who confirmed the recall status. The contact had not experienced a failure. VIN tool showed no open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705100December 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the fire risk was a major concern. In addition, the contact stated that the temperature was 14 degrees below freezing the past weekend where the contact resided. The contact inquired about what might happen if the vehicle were parked on the street in the neighborhood. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704759December 12, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700603November 20, 2025
ELECTRICAL SYSTEM, STRUCTURE
The contact owns a 2020 BMW X3. The contact stated that while driving at an undisclosed speed, the emergency sensor warning light illuminated, as well as the camera system, the Forward Collision Avoidance warning light, and the key proximity features malfunctioned. The contact stated that the shark fin cover was missing from the vehicle. The vehicle was taken to the dealer, where it was diagnosed, and determined that the backup battery and wiring harness were damaged due to water intrusion from the missing shark fin cover. The contact was informed that the backup battery, wiring harness, and shark fin cover need to be replaced; however, the vehicle remained unrepaired. The contact had contacted the insurance provider, and the insurance provider declined to cover the repairs under the comprehensive coverage, citing that the failure was a known issue with BMW vehicles. The manufacturer had not been notified of the failures. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695784October 27, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 BMW X3. The contact stated that the vehicle hesitated while starting. The contact then stated that while at a relative's home, the vehicle failed to start after multiple attempts, with white colored smoke coming from the vehicle. There was no warning light illuminated. The contact used a code reader and retrieved DTC: 216113, 21611A, 21A511, and 216115. Due to the failure, the vehicle remained at the relative's home. Upon investigation, the contact discovered NHTSA Campaign Number: 25V636000 (Electrical System); and linked it to the failure. The manufacturer and the dealer were notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694426October 19, 2025
STRUCTURE:BODY
So this just happened today - I was driving my 2020 BMW X3 on the freeway, cruising around 80 mph. No cars around me, no rocks, nothing hit the car… and suddenly, BANG! It sounded like a gunshot or small explosion. The sunroof shattered outward - completely blown out. Luckily, I had my interior sunshade closed, so all the glass shards were caught there instead of raining down on me. I pulled over immediately to check - there’s no sign of impact or debris. It just seems like the glass literally exploded on its own. Looks like BMWs have a defective sunroof coz there are thousands of reports on sunroofs exploding on various forums. The only reason I want to report this is because this is huge safety issue based on my experience when it happened and god forbid someone loses their life if they get all the glass into their eyes when their sunroof explodes while driving on freeway at this speed without any warning!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693285October 14, 2025
ENGINE
Beginning Oct 1, 2025. The cars drivetrain warning came on intermittently until mechanics correctly diagnosed the issue. Thermostat valve failed to shut off properly causing the car to overheat. This has been an issue and recall already, just did not include my vin. Now it has happened to me at the cost of 2K and under 45k miles. heat management module had to be replaced due to the danger of overheating and complete car shut down. I am turning this into BMW as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683226August 26, 2025
UNKNOWN OR OTHER
The sunroofs on BMWs are known to have issues with leaking, can be a distraction while driving in bad weather when conditions arent great to begin with. I have read where this is a constant problem and when brought to the dealership they are looking for upward of $2000 to repair for somethig that is a manufacturers defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679881August 11, 2025
ELECTRICAL SYSTEM
The contact owned a 2020 BMW X3. The contact stated that while her husband was driving 10-15 MPH in a parking lot and attempting to make a turn, the brake pedal was depressed, but the pedal travelled down to the floor, and the vehicle failed to respond. Additionally, the steering wheel seized, and the accelerator pedal was depressed, but the pedal travelled down to the floorboard, and the vehicle failed to respond. The contact stated that the vehicle became inoperable, causing the front driver's side bumper and door of the vehicle to crash into the rear-end of an unoccupied parked vehicle, and then the front end of the vehicle crashed into the side of another occupied parked vehicle. All the air bags of the vehicle deployed. There were no injuries sustained. A police report was filed. The police report confirmed that the impacts occurred a few moments before the contact received failure notifications on the vehicle mobile app. The vehicle remained inoperable and was towed to Spitler's Collision, where it was deemed a total loss. The Chevrolet dealer where the vehicle was purchased was notified of the failure. The manufacturer was notified of the failure and sent engineers who inspected the vehicle at Spitler's Collision 8 months later. The manufacturer later informed the contact that the collisions occurred because the driver did not turn away from the other vehicles and did not depress the brake pedal as needed, which the contact stated was the description of the failure. No further assistance was provided. The manufacturer and the auto finance company deemed the vehicle a total loss. The failure mileage was 67,540.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669865June 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car suddenly braked without warning, and the road was clear and no interference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667592June 18, 2025
ELECTRICAL SYSTEM
Backup camera failure , missing rearview image when car gear is shifted to R, increasing the risk of crash and injury. When reversing the backup camera does not display any image/video feed on the screen, only the collision warning system is displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663735May 29, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2020 BMW X3. The contact stated that while reversing, the back over prevention camera displayed a black screen. The contact became aware of NHTSA Campaign Number: 21V096000 (Back Over Prevention). The vehicle was taken to the dealer however, the vehicle was not diagnosed. The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649060March 18, 2025
ENGINE
The lower radiator blinds had to be replace and was causing the engineer light to come. I feel that this is a big problem with the BMW and should be cover under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634326January 6, 2025
ENGINE, POWER TRAIN:DRIVELINE
The contact owns a 2020 BMW X3. The contact stated while driving 30 MPH, the message "Drivetrain Malfunction" was displayed. The vehicle was taken to the dealer where it was diagnosed that the heat management module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 29,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630429December 12, 2024
STRUCTURE
The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624466November 11, 2024
UNKNOWN OR OTHER
There is no remedy to fix the recall. This vehicle is a part of my income and I haven't been able to operate on any ride-share platforms. -rear cargo rails -BMW NA has declined my request to buy back my car. They don't provide loaners or alternative vehicles. -BMW NA ignored my request to speak with someone in regard to lost wages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624584November 11, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
Vehicle began intermittently turning lights on and off while parked and driving. Upon dealer inspection, sunroof frame failed causing water to leak and corrode the VDP module which controls items like the headlights and suspension. Dealer did confirm, vehicle is being repaired at this moment. There were no warning lights about the headlight malfunction, noticed it while driving and while parked. There was a warning light regarding the suspension however it turned off next start and only came back on once more, again disappearing next start. Upon completion of repair, can provide parts inspection, receipts and video of the lighting issue while parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624011November 7, 2024
STRUCTURE:BODY
This recall was determined in July 2024. It's now November 7, 2024 and there is still not a fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622482October 29, 2024
STRUCTURE
The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619886October 15, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The accident happened at Noon on [XXX] at the Amazon Fresh/Post office parking lot’s far right exit lane facing [XXX] The address is [XXX] . We were leaving the parking lot and I stopped at the exit lane with 2 cars in front of us. After the first car exited, the second car, a black Ford Explorer, moved forward. I released the brake slightly but my foot was still on the brake pedal. At this moment, my car suddenly accelerated and quickly approached the Explorer. I immediately pressed the brake pedal hard but was unable to stop my car and hit the back of the Explorer. The Explorer was forced out in front of the stop sign but the driver was able to turn right to park at the roadside. With my foot still firmly on the brake pedal, my car kept on accelerating into [XXX] , crossing 5 lanes of traffic until we hit the roadside curb of westbound [XXX] . The car then swerved left and hit a roadside tree, turning sideways into [XXX] middle turn lane. During this entire time, I did not press the accelerator and the car was violently shaking and jerking right and left. As the car slowed down, I was able to steer the car to the right eastbound lane of [XXX] , next to the parking lot near Bank of America’s ATM sign. After I got out of the car, I noticed the front and right sides of the body and tires were damaged including crushing, dents, and significant scratching. The problem I believe is as follows: 1.Sudden Unintended Acceleration and Control Circuit Malfunction. 2.Airbags did not deploy even though we hit a car, curb and tree. 3.Onboard Data Recorder should have the information needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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