BMW X1 Complaints (2015)

94 consumer complaints on file.

#11551794October 25, 2023
ELECTRICAL SYSTEM
My vehicle blew up in my driveway last after being parked for over 6 hours. Been researching this has been a ongoing thing with BMW. Electrical issue
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11538594August 15, 2023
ENGINE
The engine caught on fire - While driving the car, the engine suddenly started running poorly. Check engine lights went on and the car went into limp mode. Smoke came out of the engine compartment. We were able to pull over to the side of the road. The engine died and would not start. The car was towed to an independant repair shop and then to the BMW dealer. BMW of NA sent a field investigation team to inspect the car. BMW said there was "thermal activity in the engine compartment where the intake ducting was partially melted". BMW would not release a copy of the report. The insurance company is inspecting the car now. Photos are available. This might be related to NHTSA recall number 22V-119.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11492367November 5, 2022
STRUCTURE:BODY
Right passenger door will not open from the inside using the door handle about 1 out of 10 times. This seems to be a common problem on many other BMW vehicles as noted here: https://f30.bimmerpost.com/forums/showthread.php?t=1217271. The door will still open from the outside or using the interior door unlock button that operates an actuator to unlock the door, but in a emergency situation where battery power may not be available, there is a 1 in 10 chance the door will not open using the handle. I feel this is a severe safety issue and should be fixed by BMW free of charge by way of a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492164November 3, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
This car has had fuel leaking since the moment I drove it off the lot. I messaged the dealer, and received no response. Living in Arizona without a working AC in the car is also quite a nightmare. At the moment the smell of gasoline is extremely intense and I feel worry about my baby riding in a car. It would be great if, BMW came forward, to do what’s correct, and fix the car’s issues, as it is constantly breaking down from one thing or the other. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488160October 6, 2022
ENGINE, ELECTRICAL SYSTEM
The engine coolant thermostat limited warranty for defects in materials or workmanship. The vehicle currently has 60,128 miles. The vehicle's "service engine soon", warning light began appearing intermittently and now it is constantly on. The car has a stored code (P0597) Thermostat Heater Control Circuit/Open.This vehicle has a current technical service bulletin for a defective thermostat for this model year; however, the VIN number is not included. This should be investigated further as this Technical service bulletin(SI B01 01 16) suggests that PRODUCTION date is NOT the sole determinate, but rather, the entire model year is just as imperative!! The local BMW dealership is refusing to repair the vehicle despite having premature failure with the thermostat heater control circuit/open for this model year vehicle and with a currently illuminated warning light and code (P0597). Although the technical service bulletin states that the model year & model numbers are both covered, the bulletin further states: 1) ."Note: The MY 2015 vehicles produced up to and including January 31, 2015 (as applicable) have been added to this bulletin December 2017"; and, 2) "Please do not use a vehicle’s production date as the sole determinate for this coverage, the vehicle’s “model year” is also an important determinate."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488200October 6, 2022
ENGINE AND ENGINE COOLING
The contact called on behalf of his mother who owned a 2015 BMW X1. The contact stated that the service engine message was intermittently displayed and then remained displayed. The contact had taken the vehicle to the dealer who diagnosed that the failure was related to NHTSA ID Number: 10136705 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463146May 3, 2022
UNKNOWN OR OTHER
Radiator warning lamp comes on and engine starts to overheat. Problem first ocurred around July/August 2021. Car has been serviced three times (twice by dealer) without being fixed. Radiator, hoses, thermostat, vent line, and expansion tank have been replaced. Car is available for inspection. I believe it could be the coolant pump as reported in other models. Car going back to dealer on 5/5 for another look.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442488December 2, 2021
UNKNOWN OR OTHER
Our BMW X1 needs a new front differential. It has 88,500 miles. Dealer explained that this could cause the vehicle to stall in an unsafe way. BMW has developed a repair kit for this fix and we have found many complaints from owners online saying they've had the same problem atttributed to a flawed bearing design. A repair on this vehicle is $4,157 for a new BMW unit or $2800 for a used unit. This seems like a very expensive defect for the mileage of the vehicle and it is a safety concern. BMW has denied requests for assistance. We are wondering if a recall might be appropriate if a pattern of consumers are reporting this problem and just wanted to make you aware. The vehicle is making a grinding noise but hasn't stalled yet; the dealer is just warning us that will happen upon a complete failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413314April 22, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
22,000 ACTUAL MILES OILFITER HOUSING LEAK ON ENGINE AND CYLINDER COVER IS PLASTIC LIKE ON OTHER X1 SDRIVE . LEAKING ON ELECTRICAL PARTS AND SMOKE TERRIBLE WHEN COME TOO STOP UNDER THE HOOD. THIS IS ABAD PLASTIC PART AND GASKET LEAK WITH HOLLY ANY MILES. 22,000 SOMETHING MILES WHEN PURCHASE ONLINE . DEALERSHIP I TOOK IT TOO SAY IT'S A FIRE HAZARD IT COULD CATCH ON FIRE I JUST HOPE OTHERS TOO DON'T NOTICE IT AND CAR CATCHES ON FIRE AS REPORTED FOR OTHER X1 2015 SDRIVE 28I MY CAR NEED A RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389848January 25, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 BMW X1. THE CONTACT STATED WHILE DRIVING 35 MPH WHEN SHE SAW SMOKE EXITING THE HOOD THEN THE VEHICLE BEGAN TO JERK. THE CONTACT STATED THE CHECK ENGINE AND UNDER HAZARD WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER VISTA BMW COCONUT CREEK (4401 W SAMPLE RD, COCONUT CREEK, FL 33073: (954) 905-4461) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE IGNITION CORD AND OIL PAN WAS NEEDING TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11383234December 13, 2020
ELECTRICAL SYSTEM, ENGINE
OIL PAN LEAKING OIL LEAKS IN 4 PLACES SMOKING FROM OIL LEAKS THAT COULD POSSIBLE RUIN THE ENGINE POSSIBLE ENGINE FIRE TIMING BELT MODULE TICKING LOUD DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351864August 28, 2020
UNKNOWN OR OTHER
THIS IS REGARDING THE PANORAMIC SUNROOF SHADE/LINER. ALL OF A SUDDEN, HALF OF IT IS STUCK AND WILL NOT WORK. IT WILL NOT CLOSE OR OPEN. I HAVE AN EXTENDED WARRANTY AND THIS IS NOT COVERED SOMEHOW WITH BMW - AND THEY WANT $1000'S JUST TO DIAGNOSE THE PROBLEM. AFTER SEARCHING ONLINE, I SEE THAT THIS IS A VERY COMMON PROBLEM WITH NUMEROUS AND NUMEROUS X1 OWNERS OF THE SAME VEHICLE AND THAT OTHERS HAVE ISSUED A COMPLAINT REGARDING THE SAME ISSUE. HERE'S TO HOPING SOMETHING IS DONE AND A RECALL ISSUED. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270208October 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 BMW X1 SAV. WHILE THE VEHICLE WAS STOPPED, IT INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. AFTER THE FAILURE OCCURRED, A WARNING MESSAGE APPEARED INDICATING THAT THE VEHICLE NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO UNITED BMW (1501 ALPHARETTA HWY, ALPHARETTA, GA 30009, (678) 430-3775), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241303August 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 BMW X1. THE CONTACT STATED THAT WHILE IDLED AT A RED LIGHT, THE VEHICLE WAS REAR ENDED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED: (190801030). THE CONTACT SUSTAINED HEAD, NECK AND CHEST INJURIES AND THE PASSENGER THAT WAS A CHILD SUSTAINED A HEAD INJURY THAT NEEDED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE FOR THE OTHER DRIVERS THAT HAD INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED 4 MONTHS AGO UNDER NHTSA CAMPAIGN NUMBER: 16V071000 ( AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11230559July 9, 2019
UNKNOWN OR OTHER
DRIVING ON HWY AT 75 MPH EASTBOUND TOWARDS WICHITA FALLS TX - CALM EVENING, SUDDENLY THE FRONT PANEL OF THE SUNROOF ON THE BMW X1 EXPLODED FOR NO APPARENT REASON. PULLED OVER TO LOOK AT THE REMNANTS, REMAINING GLASS LOOKED LIKE THE EXPLOSION WAS PUSHING THE GLASS OUT FROM THE INSIDE. VERY SCARY ON THE HWY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228690July 1, 2019
SERVICE BRAKES, WHEELS
MY TIRES ARE WORN OUT PAST ACCEPTABLE TO PASS STATE INSPECTION AND YET THE DEALER INSPECTED MY CAR AND PASSED IT AND REGISTERED IT. CHASSIS CORRODED AND WHEELS ROTTING. I BOUGHT THE CAR ON THE 14TYH AND DEALER DIDN'T DELIVER IT UNTIL THE 21ST BECAUSE OF APPARENT MISSING TITLE. THE CAR NEEDED SERVICE AND AIR FILTER AND DURING THE SERVICE, THE OTHER (BMW) DEALER FOUND THE ISSUES ATTACHED. I HAVE DOCUMENTATION LISTING A 90 LIMITED WARRANTY AND WAS WONDERING IF THE PURCHASE DEALER OWES ME TO FIX SOME OF THOSE ITEMS, PARTICULARLY TIRES THAT ARE BEYOND SAFE. I ALMOST SKID AND HIT ANOTHER CAR TODAY ON THE HIGHWAY DUE TO THE POOR STATE OF THE TIRES....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194065April 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM
ON MARCH 29, 2019 I TOOK MY CAR IN DUE TO A COOLANT INDICATOR WARNING LIGHT. NALLEY BMW INDICATED IT WAS DUE TO A NEED FOR A RADIATOR. THIS IS THE FOURTH RADIATOR NALLEY BMW AND GLOBAL BMW HAVE REPLACED WITH THE LAST TWO YEARS. I HAVE PAID OUT OF POCKET FOR REPAIRS ASSOCIATED WITH THE FOUR REPLACEMENTS OF A RADIATOR IN UNDER TWO YEARS. THEY WILL REPAIR THE RADIATOR AND ALLOW DELIVERY OF THE VEHICLE BACK TO ME. I WILL DRIVE ABOUT 500 MORE MILES BEFORE THE COOLANT LIGHT COMES BACK ON INDICATING TROUBLE. EACH TIME, THE COOLANT LIGHT COMES ON, THE RADIATOR HAS HAD TO BE REPLACED. THIS HAPPENS AT ALL TIMES. MARCH 29TH WOULD MAKE THE FOURTH TIME THE RADIATOR HAS BEEN REPLACED IN UNDER TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185460March 8, 2019
SERVICE BRAKES
VEHICLE COULD NOT STOP GOING DOWNHILL AND CRASHED INTO 2 PARKED CARS BEFORE OVERTURNING; FELT LOSS OF BRAKE PRESSURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11180384February 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 BMW X1. WHILE DRIVING APPROXIMATELY 52 MPH ON A SLIGHT INCLINE, THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED DARK SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. THE CONTACT WAS IMMEDIATELY ALERTED BY SOMEONE THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE RAIN. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO BRAMAN BMW JUPITER (561-609-0144, LOCATED AT 1555 W INDIANTOWN RD, JUPITER, FL 33458) WHERE THE CONTACT WAS ASSIGNED A TECHNICIAN TO OVERSEE AN INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED AN INVESTIGATION. THE CONTACT DID NOT STATE IF THE VEHICLE WAS TOTALED; HOWEVER, THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11061709February 14, 2018
UNKNOWN OR OTHER
2015 BMW X1. CONSUMER WRITES IN REGARDS TO VEHICLE CUTTING OFF WHILE DRIVING. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X1