BMW iX Service Bulletins (2023)
95 manufacturer communications on file.
- March 15, 2024•Document ID: 10252029Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B610624
- Date Added:
- April 1, 2024
- Manufacturer:
- BMW
SummaryThis Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âÂÂbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
Associated Products (15)Associated Documents - March 4, 2024•Document ID: 10252039Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B610724
- Date Added:
- April 1, 2024
- Manufacturer:
- BMW
SummaryThis Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÃÂÃÂbasicâÃÂàsteps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
Associated Products (15)Associated Documents - February 6, 2024•Document ID: 10250361Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- B120523
- Date Added:
- March 2, 2024
- Manufacturer:
- BMW
SummaryThe customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below.
Associated Products (10)Associated Documents - February 5, 2024•Document ID: 10250368Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- B640324
- Date Added:
- March 2, 2024
- Manufacturer:
- BMW
SummaryThe coolant changeover valve may develop a coolant leak when the outside temperatures go below 19ÃÂðF (-7ÃÂðC). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
Associated Products (2)Associated Documents - February 1, 2024•Document ID: 10250365Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B610324
- Date Added:
- March 2, 2024
- Manufacturer:
- BMW
SummaryGen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
Associated Products (15)Associated Documents - January 26, 2024•Document ID: 10249419Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- B640324
- Date Added:
- February 1, 2024
- Manufacturer:
- BMW
SummaryThe coolant changeover valve may develop a coolant leak when the outside temperatures go below 19ðF (-7ðC). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
Associated Products (2)Associated Documents - January 11, 2024•Document ID: 10249027Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B611305
- Date Added:
- February 1, 2024
- Manufacturer:
- BMW
SummaryThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
Associated Products (1018)Associated Documents - December 21, 2023•Document ID: 10248089Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- B654223
- Date Added:
- January 3, 2024
- Manufacturer:
- BMW
SummaryQuality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position
Associated Products (3)Associated Documents - December 19, 2023•Document ID: 10247571Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B653923
- Date Added:
- January 3, 2024
- Manufacturer:
- BMW
SummaryIf regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation.
Associated Products (2)Associated Documents - November 22, 2023•Document ID: 10245422Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- B653423
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryCustomers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
Associated Products (314)Associated Documents - November 21, 2023•Document ID: 10245423Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- B653523
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryCustomers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle
Associated Products (5)Associated Documents - November 20, 2023•Document ID: 10245426Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT
- Mfr Comm. #:
- B652723
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryCustomers may be experiencing one or more of these 3 issues with Apple CarPlayî operation: No selections can be made in Apple CarPlayî using the I-Drive Controller Apple CarPlayî connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlayî, the following warning pop-up may be displayed
Associated Products (4)Associated Documents - November 16, 2023•Document ID: 10245420Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B661523
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryEmergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
Associated Products (31)Associated Documents - November 16, 2023•Document ID: 10245376Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- B612123
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryThe steering wheel heating takes a long time to achieve the desired temperature.
Associated Products (31)Associated Documents - November 8, 2023•Document ID: 10245372Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- B513218
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryThe paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
Associated Products (66)Associated Documents - November 2, 2023•Document ID: 10245380Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B653223
- Date Added:
- December 6, 2023
- Manufacturer:
- BMW
SummaryCustomers may state that there is a single horizontal line of distortion on the Multifunction Display screen(the combined instrument cluster/kombi and the Central Information Display) that rapidly and repeatedly runs from the bottom of the screen to the top. This distortion is very subtle and is more visible on bright backgrounds (i.e., Weather App).
Associated Products (3)Associated Documents - October 27, 2023•Document ID: 10244502Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- B653123
- Date Added:
- November 1, 2023
- Manufacturer:
- BMW
SummaryA vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument Cluster Module (KOMBI) Telematics Module (TCB4) Headunit 5 (HU-H5)
Associated Products (4)Associated Documents - October 26, 2023•Document ID: 10244503Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B612623
- Date Added:
- November 1, 2023
- Manufacturer:
- BMW
SummaryThere may be erroneous fault entries for the electric fan (E-FAN) in the Combined Charging Unit (CCU) in iXM60 Sports Activity Vehicles built from February 18, 2022 â October 23, 2023.
Associated Products (2)Associated Documents - October 25, 2023•Document ID: 10244504Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B612523
- Date Added:
- November 1, 2023
- Manufacturer:
- BMW
SummaryThe purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed function or component operation from an actual system fault in a DC charging customer complaint (i.e., âÂÂDC Not charging or âÂÂDC charging too slowâÂÂ. Helpful âÂÂTips and Tricksâ have been included on each topic within the document that can be used as reference to aid in the diagnosis or in understanding the system. The situation involves several possible causes: 1. Limitation of charging power by the charging station or charging app configuration. 2. Decreasing charging power at a very high state of charge (SoC). 3. Too frequent DC charging attempts within a short period of time. 4. The high-voltage battery is not at the ideal temperature. 5. Ageing of the high-voltage battery.
Associated Products (10)Associated Documents - October 19, 2023•Document ID: 10244242Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; FORWARD COLLISION AVOIDANCE; LANE DEPARTURE
- Mfr Comm. #:
- B660523
- Date Added:
- November 1, 2023
- Manufacturer:
- BMW
SummaryVarious functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
Associated Products (73)Associated Documents