BMW 535d Complaints

73 consumer complaints on file.

#11524182May 28, 2023
ENGINE
This BMW was sold to with a faulty condition with a faulty engine. No lights ever came on . Although there was a bad engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519153April 26, 2023
POWER TRAIN, ENGINE
On/around 4/24/2023, I was driving home at approximately 35mph when I heard a loud noise under the car as if I had run over something. I was able to safely pull into a parking lot and immediately shut off the engine. The vehicle was hard to steer but I managed to do it. There were no warning lamps or messages and the control center said "all systems are okay" I looked under the car and saw a significant amount of oil coming from underneath the car. I opened the hood and saw significant oil on the lower engine. I called AAA and had the vehicle towed to my local BMW dealership where I had worked done recently around 11/2022. My service advisor was able to check the car in and told me he would give me an update the next day. I received an inspection video on 4/25/2023 in which the service technician stated that the car experienced a catastrophic failure: the driveshaft broke and knocked a hole in the oil pan and broke a few other things. The technician is recommending replacing the driveshaft and the engine assembly. The technician stated that there could be other repairs involved. To date, I'm still awaiting to hear back from the service advisor for the cost of repairs. This was a very scary incident and could have been fatal if I was driving on the highway at a higher rate of speed. In fact, it could have been fatal on the road I was traveling on because it was during rush hour traffic. I was extremely lucky to have been able to pull over to safety. I did some research and found that BMW did some recalls regarding the drive shaft failures on certain Xdrive vehicles but mine was not part of those recalls. I have well maintained the vehicle and this should not have occurred. Anything that you can do to assist would be greatly appreciated. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514807March 31, 2023
SEAT BELTS
2014 BMW 535 d THE SEATBELT BUCKLE DOE BNOT ENGAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514705March 30, 2023
FUEL/PROPULSION SYSTEM
Vehicle stalled at 60mph in free way without giving any check engine lights. I barely was able to pull over safely which could have ended in a big accident. This is a High Pressure Fuel Pump (HPFP) failure as stated in recalls for these same vehicle model and years 2014-2018. Need to assure BMW takes responsibility for all vehicles to assure that this failure is avoided in all vehicles and not in some and prevent future potential accidents or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513024March 21, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the when the vehicle was started, the exhaust had begun to emit a large cloud of white smoke from the tailpipe. The contact was aware of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel), and turned the vehicle off and had it towed to a dealer. The vehicle was diagnosed and determined that the EGR Cooler had failed and had damaged the engine and the engine needed to be replaced. The vehicle had not been repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499212December 28, 2022
ENGINE
The contact owns a 2014 BMW 535D. The contact stated while driving out his driveway, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the SCR active reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497093December 12, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 535D. The contact stated while driving approximately 10 MPH, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the high-pressure fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491389October 28, 2022
FUEL/PROPULSION SYSTEM
The high-pressure fuel pump on my 2014 BMW 535D failed while driving at 55 MPH, causing a sudden, and dangerous shut down of the vehicle. I was barely able to get the vehicle off the road and had to block one lane of traffic until the vehicle was towed away. The car lost power QUICK and then would not start back up after it shut off. This specific issue is listed for the exact year, make, and model of my vehicle, but all searches say my specific VIN is not affected. I believe my vehicle should absolutely be included under this recall. Two mechanics have inspected the system, including CROWNE BMW of GREENSBORO, NC. Crowne BMW of Greensboro states that there is metal debris found in the fuel tank, pointing to a failure of the high-pressure fuel pump. Not seeing any active recalls, a previous mechanic had replaced the fuel pump and 2 of the 6 injectors, but this did not remedy the issue. The car still does not function properly, constantly gives warning lights, and runs poorly, like it's starving for fuel. It is my belief that these metal shavings have contaminated and ruined the entire fuel system on my car and likely caused irreparable damage to the engine as well. I believe BMW should be responsible for this faulty fuel pump and thus, the damage to my entire fuel system and engine. I would hate for this issue to happen to someone else or a family on the highway and cause a serious injury or even a death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483505September 8, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480368August 20, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
there is an active recall on my current vehicle. i am in california and i cannot reregister until it is completed. recall states may cause fire. dealer states "no remedy available". so now i have a 5000lb paperweight in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479665August 16, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479056August 12, 2022
ENGINE, POWER TRAIN
A recall campaign No. 21V-907 was issued for my car on November 19, 2021 for the EGR Cooler. In the past 6 months I've had to add engine coolant to the cooling system reservoir and I made sure it is not leaking on the ground. On 8-8-22 I had a check engine light(MIL) with a stored code of P2004 which indicated: Intake manifold runner control (IMRC) is stuck in the open position. According to your recall letter, an EGR Cooler leak could develop and the coolant could mix with the soot deposits in the intake manifold and under certain conditions it could result in a fire. I have experienced a reduction in engine power, a warning symbol of low engine coolant, and an unpleasant exhaust odor so I contacted Stevens Creek BMW in San Jose, CA and spoke to the Service Manager. He said they are not able to fix my car due to the BMW EGR Cooler not being available. Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478824August 11, 2022
ENGINE
My 2015 BMW 535d, VIN number: [XXX] is failing post catalytic 02 sensors. I replaced both of the post-catalytic 02 sensors after 1,040 miles and failed again last week on August 3, 2022. I believe the root cause may be related to the NHTSA Recall Number 21V907. BMW North America has not provided a remedy since notification in November 2021. Recall Status Recall Incomplete, remedy not yet available Summary EXHAUST GAS RECIRCULATION (EGR) COOLER: The issue involves the Exhaust Gas Recirculation (EGR) system which contains an integrated cooling component ("Cooler"). Over time, a leak of cooling fluid (glycol), could develop in the EGR Cooler. Safety Risk If cooling fluid leaks in the EGR Cooler, and combines with typical diesel engine soot deposits while the temperature is high (which is normal), this could create smoldering particles. In very rare cases, these particles could contact the engine intake manifold and cause damage by creating small holes in the manifold due to melting. In extremely rare cases, the holes in the manifold could increase the risk of a fire. Remedy The EGR Cooler will be replaced. If it is determined that the EGR Cooler has leaked, the engine intake manifold will also be replaced. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478631August 10, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Fuel injectors not working check engine lights on. Car has 50,000 miles throwing fault 24BB00, recall for models a year after this one, with an extended warranty. The problem has been confirmed by two dealers and a garage. The car is presently at a BMW repair shop awaiting repair. why not this one?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477184August 2, 2022
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2016 BMW 535D. The contact stated that the engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473377July 11, 2022
ENGINE
My car is experiencing stalling and stuttering issues due to the failed EGR Cooler that's in recall. This part was replaced by BMW 2 years ago with a different recall with the same part. It's unsafe. Sometimes, my car stalls or stutters while driving which poses a huge risk (especially when turning out onto a street where there's traffic coming towards me). This has happened numerous times. I get a notification "Drivetrain Malfunction" when the car's computer detects there is an issue and it seems to correct the stalling issue. The problem is, the car doesn't always do this while I'm driving. This most recently occurred on 7/9/2022 but has happened many times since the recall was issued in 11/2021. I have not been contacted by BMW with an update on this recall since 1/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463483May 5, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456319March 11, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453556February 23, 2022
FUEL/PROPULSION SYSTEM
High pressure fuel pump failure at 96k miles Cost over 2k to replace No symptoms just sudden catastrophic failure of cp4.2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453557February 23, 2022
ENGINE
Turbo failure Car lost power on busy highway and defaulted to 15mph. Atlanta BMW evaluated problem and said it would be one week and over $8000 in parts and labor. No warning, all maintained up to date just sudden failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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