The contact owns a 2012 BMW 528XI. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop and the Automatic START/STOP feature activated; however, the engine failed to restart. The message "Drive Train Malfunction Error" was displayed. The vehicle was towed to the dealer, who determined that the timing chain had fractured, causing unknown parts to enter the engine. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
No injuries · No fire · No crash
The vehicle suffered a sudden Drivetrain Malfunction and severe engine overheating while driving, resulting in a physically snapped camshaft and extensive iron shaving contamination in the oil pan (catastrophic engine failure).Ten months ago, an authorized dealership performed the official BMW Water Pump Safety Recall (NHTSA Campaign 24V608000). The vehicle has an active history of drivetrain malfunction fault codes dating back to January 2024. The failure of the recall remedy to safely maintain the cooling loop directly caused severe thermal stress and lubrication breakdown, leading to the camshaft fracturing. Additionally, this engine was under the VANOS Bolt Safety Recall (NHTSA Campaign 23V707000), which covers loosening valvetrain bolts known to break camshafts.This is a direct consequential safety failure resulting from defective recall components, causing sudden engine failure while operating on a public roadway. Vehicle is currently held at Fields BMW awaiting corporate inspection.
No injuries · No fire · No crash
The contact owns a 2012 BMW 528XI. The contact stated that while driving at various speeds, there was a misfire coming from the engine with the "Drivetrain Malfunction" message displayed. The contact later received a notification for an unknown recall, and a diagnostic test was performed however, no failure was found for the drivetrain. The recall repair was performed. Recently, the contact stated that the vehicle would shut off soon after it was started. The vehicle was taken to an independent mechanic where a diagnostic was performed; the diagnostic test discovered that the camshaft sensor was fractured, and metal shavings were found in the oil pan. The vehicle was then diagnosed with engine failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 128,900
No injuries · No fire · No crash
The contact owns a 2012 BMW 528XI. The vehicle was previously repaired under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM), but the failure occurred. The contact stated that while driving at an undisclosed speed, the check coolant level warning light illuminated. The vehicle was taken to the dealer. The contact was informed that the recall repair was not yet available. However, the dealer installed a splash seal. The contact notified the manufacturer of the issue, and was referred to contact another dealer since parts for the recall repair were available. The vehicle was taken to a different dealer where the remedy was available, and the contact was informed that the recall was already completed. The vehicle was not repaired. The contact stated that the failure persisted. Most recently, there was smoke coming from the exhaust pipe, and the vehicle vibrated while driving. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the issues, and the contact was referred to the local dealer. The contact stated that the dealer had committed fraud since the manufacturer paid for the recall to be completed. Prior to the failure, the contact had replaced the headlamp. The vehicle was taken to the dealer for maintenance, and afterwards, the vehicle was washed, and water entered the headlight and damaged the sensor. The failure mileage was approximately 155,000
No injuries · No fire · No crash
Odometer Fraud. The contact purchased a 2012 BMW 528I. The contact stated that while checking the Carfax history report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 138,000; however, the Carfax history report showed that the mileage was approximately 224,000.
No injuries · No fire · No crash