BMW 528xi Complaints
158 consumer complaints on file.
- #11041855October 31, 2017WHEELS
VEHICLE PURCHASED APRIL 2017 AND TIRES "CONTINENTAL" WERE LIKE NEW WITH FULL THREAD VOLUME. APPROX. 3 MONTHS LATER AND ABOUT 5,000 MILES THE TIRES WERE WORN TO THE POINT OF NEEDING REPLACEMENT. TIRES HAVE PREMATURELY WORN OUT WITH NORMAL DRIVING. TIRES ARE NOT VERY STURDY A ND THAT UNSTURDINESS CAN BE EASILY FELT WHEN DRIVING UNDER NORMAL CONDITIONS AND BECOMES WORSE WHEN SPEEDING..HIGHWAY DRIVING..ETC TIRES WEAR PREMATURELY AND ARE NOT SAFE!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11034017October 17, 2017ENGINE, POWER TRAIN
TURBO CHARGER SYSTEM IS AFFECTED DUE TO THE ENGINE OIL FILTER HOUSING FAILING WHICH CAUSED OIL TO TRANSFER THROUGH OUT THE TURBO SYSTEM INTO THE COOLANT RESERVOIR RESULTING IN BLACK SLUDGE THAT CAUSED MY CAR TO STALL AND NOT RUN AND HAVE TO BE TOWED. EVERY SINCE THIS RECALL ISSUE MY CAR GIVES THE DRIVE-TRAIN MALFUNCTION WARNING WHICH WHEN DIAGNOSED INDICATES LOW TURBO BOOST PRESSURE WHICH I'M CERTAIN HAS TO DO WITH THE BLACK SLUDGE THAT RAN THROUGH THE TURBO SYSTEM AND COOLANT SYSTEM BECAUSE OF THE ENGINE OIL FILTER HOUSING FAILING. A SOFTWARE UPDATE WAS RECOMMENDED THAT BMW IS NOT WILLING TO PAY FOR OR I NEED TO PAY $3660 TO REPLACE THE TURBO CHARGER WHICH I TRULY BELIEVE IS THE RESULT OF THE OIL FILTER HOUSING FAIL AND OIL LEAKING INTO THE TURBO SYSTEM AND THE COOLANT SYSTEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11032128October 6, 2017ENGINE, UNKNOWN OR OTHER
MY CAR IS SHUTTING OFF WHILE DOING 55 MPH ON THE HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022749September 11, 2017STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER DOOR SOMETIMES WILL NOT UNLOCK AND I HAVE TO PUCH THE MAIN BUTTON ON THE DASH BOARD TO UNLOCK THE DOOR. THE DOOR SOMETIMES WILL NOT CLOSE BECAUSE THE LOCK MECHANISM DOES NOT UNLOCK AFTER I GET OUT OF THE CAR. I HAVE TO PUSH THE MAIN UNLOCK MECHANISM ON THE DASH. THIS HAPPENS WHEN I PARK THE CAR AND GET OUT OF THE CAR TO CLOSE THE DOOR. ONLY THE DRIVER'S SIDE DOOR DOES THIS. IF I WERE IN AN ACCIDENT AND COULD NOT REACH THE BUTTON ON THE DASH I WOULD NOT BE ABLE TO GET OUT OF THE CAR. I WONDER IF THIS IS COVERED UNDER A WARRANTY AS A SAFETY ISSUE. THIS STARTED HAPPENING LAST WINTER IN DECEMBER. IT HAS CONTINUED EVER SINCE BUT NOT EVERY DAY. COLD, HOT AND MEDIUM WEATHER. I AM TAKING THE CAR IN FOR SERVICE TO SEE IF IT CAN BE FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11013830August 8, 2017AIR BAGS, SEATS
MY CARE HAS 30000 MILES; WARRANTY EXPIRED IN NOV 2016. I HAVE NEVER BEEN IN AN ACCIDENT AND HAVE MAINTAINED THE CAR VERY WELL. I GOT A WARNING SIGN THAT READ 'PASSENGER RESTRAINT SYSTEM MALFUNCTION'. I TOOK IT TO THE DEALER AND HE SAID THE SZL (STEERING ANGLE SENSOR) AND THE PASSENGER SEAT MAT HAVE TO BE REPLACED. IN READING SEVERAL THREADS I THINK THIS IS A COMMON COMPLAINT THAT IS NOT ADDRESSED BY BMW. I AM UNCLEAR AS TO WHY A RESTRAINT SYSTEM ISSUE DOESN'T FALL UNDER SAFETY WHICH WOULD ALLOW FOR COVERAGE UNDER EXTENDED WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11013529August 7, 2017ELECTRICAL SYSTEM
FOR APPROX: 2 WKS. EACH TIME THAT I START MY CAR IN THE MORNING TO PROCEED TO WORK. MY ABS , DSC , CHECK ENGINE LIGHT ,TRANSMISSION MALFUNCTION LIGHT , ( SOS PH) , MY RADIO SHUTS OFF & ON I HAVE TO RESET MY CLOCK EACH TIME I RESTART MY CAR THE WINDOW WIPERS COME ON & STAY ON TILL IT GOES OFF BY ITSELF & SONETIMES MY COMPUTER DASHBOARD GOES COMPLETELY BLACK . ON SUNDAY JUL 30, 2017 IT NO LONGER WILL SHIFT. INTO GEAR. I HAD RECIEVED A NOTICE THRU VIA: MAIL ABOUT 2 1/2 MOS. AGO FOR A CIVIL LAWSUIT ON THE 5. SERIES & MY CAR WAS INCL. IN THE. RECALL BUT WASN'T HAVING ANY PROBLEMS @ THE TIME SO I DISCARDED THE FORM IN WHICH I NOW. REGRET. THE TOWING CO. STATED TO ME THIS IS BEEN ONGOING FOR YRS. NOW & THE BMW DEALERSHIP IS WELL AWARE OF. THIS MATTER BUT AREN'T NOTIFYING. THE CUSTOMERS HE. SAID HE TOWS BMW'S ALL SERIES FOR THE SAME EXACT PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004340July 11, 2017ENGINE
TIMING CHAIN IS LOOSE PER THE DEALER. THE CAR ONLY HAS 59,000 MILES. THE CAR HAS NOT STOPPED BUT IF THE CHAIN BREAKS IT WILL STOP WHEREVER IT HAPPENS. I COULD BE DRIVING ON A BUSY INTERSTATE AND THE CAR WILL STOP. THIS IS DEFINITELY A SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003663July 7, 2017ELECTRICAL SYSTEM
I DROVE ACROSS TOWN TO MY PARENTS HOUSE AND WHEN I GOT THERE I TURNED THE CAR COMPLETELY OFF AND LOCKED IT. I VISITED WITH THEM FOR ROUGHLY 30 MINUTES BEFORE I HAD TO LEAVE AGAIN. I WAS APPROACHING MY CAR AND CLICKED THE UNLOCK BUTTON ON MY KEY FOB. ONCE THE CAR UNLOCKED I NOTICED SMOKE COMING FROM THE ENGINE. I UNLOCKED TO HOOD TO RELEASE PRESSURE AND QUICKLY RAN TO GRAB A FIRE EXTINGUISHER. WHEN I CAME BACK TO THE CAR WITH A FIRE EXTINGUISHER I NOTICED FLAMES SHOOTING OUT THE BOTTOM OF THE CAR. I PUT THOSE FLAMES OUT BUT AFTER TWO MINUTES MY CAR WAS COMPLETELY ENGULFED BY FLAMES. THE FIRE DEPARTMENT FINALLY ARRIVED TO THE SCENE AND PUT THE FIRE OUT. BY THE TIME THE FIRE WAS COMPLETELY PUT OUT MY CAR WAS COMPLETELY DESTROYED. MY PARENTS HOUSE TOOK QUITE A BIT OF DAMAGE AS WELL FROM THE FLAMES SHOOTING OUT OF MY CAR.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10995208June 14, 2017ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528XI. WHILE DRIVING 10 MPH, THE ENGINE STALLED. THE CONTACTED CALLED THE DEALER (BMW GALLERY OF NORWOOD LOCATED AT 918 PROVIDENCE HWY NORWOOD, MA 02082 781-762-2691) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991865May 26, 2017FUEL/PROPULSION SYSTEM
THE FUEL PUMP SUDDENLY FAILED AS I WAS DRIVING ON THE HIGHWAY. I WAS LUCKY TO BE ABLE TO GET OVER TO THE SHOULDER BEFORE THE CAR QUIT COMPLETELY. IF I HAD STOPPED IN THE LANE I AM SURE I WOULD HAVE BEEN HIT BY SOMEONE GOING 65 MILES/HR. THERE IS A RECALL RELATED TO EXACTLY THIS ISSUE THAT INCLUDES 2012 MODELS BUT MY VIN NUMBER IS NOT INCLUDED IN THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991107May 23, 2017AIR BAGS, SEAT BELTS
I HAVE A WARNING LIGHT ON DURING DRIVING "PASSENGER RESTRAINT SYSTEM" MALFUNCTIONS". BMW STATES THERE IS A 10YR "WARRANTY" (RECALL) ON THIS ISSUE BUT MY VIN DOES FALL IN THE SERIES OF VIN'S . MY YEAR 2010 IS NOT COVERED, YET I HAVE THE SAME ISSUE MANY OTHERS HAVE AND I HAVE TO PAY OUT OF POCKET FOR SINCE THIS KILLS MY RESALE VALUE. BMW SHOULD HAVE TO REPLACE AND OR FIX ALL SAFETY ISSUE PERIOD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991113May 23, 2017SEAT BELTS
LEFT REAR SEAT BELT WILL NO LONGER CLICK SHUT. IT WAS WORKING BUT WILL NO LONGER SNAP INTO THE LOCK RECEPTACLE SINCE MARCH 2017.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10984870May 11, 2017POWER TRAIN
DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY ERROR, CAR LOST POWER AS DRIVING AND WENT INTO LIMP MODE. I HAD TO HAVE FLATBED TOW TRUCK COME AND GET VEHICLE AND TAKE TO DEALERSHIP, THIS PARTICULAR ERROR IS WIDELY REFERENCED BY BMW OWNERS FOR THIS MODEL YEAR, COULD HAVE CAUSED MAJOR ACCIDENT HAD I BEEN PULLING INTO HEAVY TRAFFIC, COULD NOT SHIFT OUT OF PARK. CAR WAS BOUGHT NEW, HAD 50K MI INSPECTION AND CURRENTLY HAS 98K MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10948337January 29, 2017ENGINE
TWO ENGINE MOUNT BOLTS SHEARED OFF. NOTICED DURING ROUTINE OIL CHANGE. THERE ARE A TOTAL OF EIGHT BOLTS HOLDING THE ENGINE, FOUR ON EACH SIDE. BASED ON RESEARCH, THIS IS A PROBLEM WITH THIS SERIES AND MODEL AND APPEARS TO BE A FACTORY DEFECT AND DESIGN FLAW. THERE IS A CHANCE THE OTHER 6 BOLTS COULD SHEAR IF NOT REPLACED WITH STRONGER BOLTS. A MECHANIC REPLACED THE TWO BOLTS AND ADVISED WE SHOULD REPLACE THE OTHER SIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947194January 25, 2017VISIBILITY
2010 BMW 528 XI. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER MOTOR ASSEMBLY AND WIPER RELAY FAILURE. *SMD THE CONSUMER STATED THE WINDSHIELD WIPER FAILURE HAPPENED ONCE OR TWICE IN THE PAST, BUT LASTED ONLY A FEW MINUTES. THE CONSUMER HAD TO DRIVE 100 BLOCK IN THE RAIN, WITH NO WORKING WINDSHIELD WIPERS. THE COST TO REPLACE BOTH COMPONENTS WAS $1878.07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938465December 29, 2016SEATS
I JUST DISCOVERED THIS YESTERDAY, BUT FEEL THAT IT COULD HAVE BEEN GOING ON FOR A FEW WEEKS AS THE BACK OF THE SEAT WAS TOO HOT AT CERTAIN POINTS AND I HAD TO TURN IT OFF. I HAVE BEEN NOTICING AN ODD SMELL MORE RECENTLY SO I HAD A LOOK AT THE SEAT AND 3 SMALL BURN MARKS/HOLES ARE PRESENT. COULD BE DANGEROUS IF CLOTHING OR THE INTERIOR OF THE SEAT WERE TO CATCH FIRE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907337September 17, 2016UNKNOWN OR OTHER
WHEN CAR IS IN MOTION, THE GPS SYSTEM VOICE INSTRUCTION AND MAP VISUAL SOMETIME CONFLICT. FOR EXAMPLE, THE VOICE MAY SAYS TURN RIGHT WHILE THE MAP SAYS TURN LEFT. I'VE HAD CAR SINCE 2012 AND REPORTED PROBLEM TOO DEALER AND BMW WHEN NEW. YOU CAN'T PREDICT WHEN IT WILL HAPPEN SO CAN'T SHOW DEALER AND PROBLEM WAS IGNORED. ON GOING PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822566January 27, 2016POWER TRAIN
IN OCT. 2015 I PULLED OUT OF MY STREET INTO TRAFFIC AND LOST ALL POWER. " DRIVETRAIN MALFUNCTION" DISPLAYED ON DASH, THE CAR LOSES ALL POWER AND GOES INTO "LIMP" MODE, GOES LIKE 5 MPH MAX. THANKFULLY I GOT IT OFF THE STREET WITHOUT BEING HIT, TURNED IT OFF AND RESTARTED IT, DISPLAY WAS GONE AND I WAS ABLE TO DRIVE IT NORMALLY. AFTER MY HEARTRATE SLOWED AND I GOT TO THE OFFICE I CALLED AND MADE AN APPT. TO HAVE IT LOOKED AT. IT HAD 48K MILES AT THE TIME OF THE FIRST INCIDENT AND STILL UNDER WARRANTY. AFTER LEAVING IT WITH THE DEALER FOR OVER A WEEK, THEY TOLD ME THAT THEY REPROGRAMMED THE CAR TO THE LATEST SOFTWARE AND SHOULD BE FINE. NOW FAST-FORWARD TO JAN 2016, 54K MILES, MY WIFE WAS DRIVING IT ALONG AND SAME THING HAPPENED, "POWERTRAIN MALFUNCTION" DISPLAYED ON DASH CAR WENT INTO LIMP MODE, THERE WAS NO WHERE TO PULL OVER IN MORNING RUSH HOUR, HAD TO PUT HAZARDS ON UNTIL SHE COULD GET TO A SAFE LOCATION TO PULL OVER. TURNED IT OFF, RESTARTED AND WAS ABLE TO DRIVE AGAIN. SHE WAS VERY SCARED AND SHAKEN. CALLED THE DEALER FROM WHICH WE BOUGHT IT NEW AND AM TAKING IT IN TODAY. THUS, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE A COMMON OCCURRENCE WHICH HAS BEEN GOING ON WITH BMW'S. BEFORE SOMEONE GETS HURT OR KILLED SOMETHING NEEDS TO BE DONE TO MAKE SURE THIS DOES NOT HAPPEN. FROM WHAT I'VE READ I AM NOT THE ONLY BMW OWNER WHO HAS EXPERIENCED THIS PROBLEM!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10818017January 5, 2016AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 528XI. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SEAT AIR BAG SENSOR LIGHT ILLUMINATED, WHICH INDICATED THAT THE PASSENGER SIDE AIR BAG SYSTEM WAS FAULTY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10808083December 2, 2015AIR BAGS, ENGINE
CAR HIT ANOTHER VEHICLE AT 80MPH, AIRBAGS FAILED TO DEPLOY AND CAR IMMEDIATELY WENT UP IN FLAMES IN THE ENGINE DEPARTMENT.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0