BMW 528xi Complaints (2012)

54 consumer complaints on file.

#11229338July 3, 2019
ENGINE, FUEL/PROPULSION SYSTEM
MY 528XI WAS BEING DRIVEN AT HIGH SPEED WHEN ENGINE BUCKED AND SEIZED. MANAGED WHILE THIS WAS HAPPENING TO GET TO EMERGENCY AREA. CAR DIED, NO NEUTRAL/ TOWED TO DEALER 12/31/18. COMPUTER SHOWED WITH NO WARNING LOW OIL PRESSURE FOLLOWED IMMEDIATELY BY DRIVE CHAIN FAILURE. HAD TO FIGHT TO GET ENGINE REPLACED WITH REMANUFACTURED ENGINE AND ASK FOR TURBO TO BE REPLACED. 6/22/19 CR DIED AGAIN WOULD NOT START, JUMPED STARTED DROVE TO DEALER AND DIES AGAIN. TOLD NEED D NEW BATTERY. 6/30/19 CAR ONCE AGAIN STOPPED DEAD ON MAJOR ROAD, NO WARNING. NOW THEY SAY I NEED A NEW FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171488January 22, 2019
ENGINE
I WAS STOPPED AT A RED LIGHT MAKING A LEFT HAND TURN WHEN THE VEHICLE POWERED OFF WITH A WARNING OF A DRIVE TRAIN MALFUNCTION. THE VEHICLE DID NOT RESTART AND I WAS STRANDED IN 10 DEGREE TEMPERATURE FOR 2 HOURS WAITING FOR A TOW. I HAD NO WARNING LIGHT PRIOR AND AM NOW TOLD I NEED AN ENTIRE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170471January 16, 2019
ENGINE
AT 96,000 MILES AND 6.5 YEARS MY CAR WITH NO WARNING, THE LOW OIL PRESSURE LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN. LUCKILY FOR ME, I WAS TRAVELING ON A ROAD WITH LITTLE TRAFFIC WHICH WAS FORTUNATE AS I USUALLY TRAVEL ON I95. I TOOK IT TO THE BMW DEALER AND HE STATED I NEEDED A NEW ENGINE AS THE TIMING CHAIN BROKE AND LEFT SHARDS OF METAL IN THE ENGINE.. BMW HAS PROOF THAT THE MAINTENANCE WAS COMPLETED TIMELY ON THE CAR. THE COST IS $11,250 TO REPLACE THE ENGINE AND THE DEALER AND BMW WILL ONLY DECREASE TO $8,000. THE AUTOMOTIVE REPAIR FACILITY STATED THAT THEY SEE AT LEAST ONE OF THESE PER WEEK. THIS WAS A NEW ENGINE THAT BMW CAME OUT WITH IN 2011. THEY INCREASED THE WARRANTY TO 7 YEARS 70K MILES DUE TO ISSUES BUT I'M OVER ON MILES. THIS IS A HUGE SAFETY ISSUE AND SHOULD RESULT IN A RECALL. ISSUES ARE ABOUND ON-LINE AND BMW WILL NOT TAKE RESPONSIBILITY. THIS ISSUE HAS HAD TO RESULT IN DEATHS AND INJURIES. BMW SHOULD BE HELD ACCOUNTABLE AND BE REQUIRED TO FIX THESE ISSUES. THIS IS NOT AN ANOMALY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156526December 6, 2018
ENGINE
I FOUND THE NOISE FROM THE ENGINE AND TOOK INTO THE DEALER(PATRICK BMW) WITH TOWING. THEY FOUND OUT THAT THE TIMING CHAIN AND GUIDE WERE BROKEN INSIDE THE ENGINE. I NEED TO REPLACE THE ENGINE. BMW HAS EXTENDED A WARRANTY TO 70K MILES REGARDING THIS PROBLEMS. MY MILEAGE IS 89K. THERE ARE MANY 5 SERIES BMW HAS THESE PROBLEMS WHEN THEY REACHED BETWEEN 90K AND 100K. BMW ALREADY KNEW ABOUT THIS PROBLEMS AND HAVE EXTENDED TO 70K MILES. THEY ARE TRYING TO GIVING THE GESTURE TO THE CONSUMER BUT IT DOES NOT RESOLVE ANY PROBLEMS AT ALL IF IT DOES COVER BY 70K MILES. AGAIN THESE PROBLEMS USUALLY THE OCCURS BETWEEN 90K AND 100K MILES. BMW HAS REALIZED THIS BUT DID NOT FIX THE PROBLEMS. I AM PAYING MORE MONEY TO A LUXURY CAR BUT THEY ARE NOT QUALIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113497July 25, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEATS, UNKNOWN OR OTHER
AIRBAG RESTRAINT SYSTEM MALFUNCTION PASSENGER SIDE INDICATOR COMES ON. STATING RESTRAINT HAD MALFUNCTIONED AND MIGHT NOT WORK. PASSENGER SEAT OF NOT REGISTERING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102128June 15, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528XI. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE "FUEL SUPPLY PERFORMANCE NOT AVAILABLE DRIVE MODERATELY' WARNING MESSAGE DISPLAYED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042617November 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED THAT THE BOLTS PREMATURELY FRACTURED OR LOOSENED FOR THE CAM SHAFT AND TIMING CHAIN. THE VEHICLE WAS DIAGNOSED AT HERRIN-GEAR BMW OF JACKSON (1685 HIGH ST, JACKSON, MS 39202, (601) 354-2269). THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER SERVICE CAMPAIGN AND THERE WAS NO MANUFACTURER RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034017October 17, 2017
ENGINE, POWER TRAIN
TURBO CHARGER SYSTEM IS AFFECTED DUE TO THE ENGINE OIL FILTER HOUSING FAILING WHICH CAUSED OIL TO TRANSFER THROUGH OUT THE TURBO SYSTEM INTO THE COOLANT RESERVOIR RESULTING IN BLACK SLUDGE THAT CAUSED MY CAR TO STALL AND NOT RUN AND HAVE TO BE TOWED. EVERY SINCE THIS RECALL ISSUE MY CAR GIVES THE DRIVE-TRAIN MALFUNCTION WARNING WHICH WHEN DIAGNOSED INDICATES LOW TURBO BOOST PRESSURE WHICH I'M CERTAIN HAS TO DO WITH THE BLACK SLUDGE THAT RAN THROUGH THE TURBO SYSTEM AND COOLANT SYSTEM BECAUSE OF THE ENGINE OIL FILTER HOUSING FAILING. A SOFTWARE UPDATE WAS RECOMMENDED THAT BMW IS NOT WILLING TO PAY FOR OR I NEED TO PAY $3660 TO REPLACE THE TURBO CHARGER WHICH I TRULY BELIEVE IS THE RESULT OF THE OIL FILTER HOUSING FAIL AND OIL LEAKING INTO THE TURBO SYSTEM AND THE COOLANT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022749September 11, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER DOOR SOMETIMES WILL NOT UNLOCK AND I HAVE TO PUCH THE MAIN BUTTON ON THE DASH BOARD TO UNLOCK THE DOOR. THE DOOR SOMETIMES WILL NOT CLOSE BECAUSE THE LOCK MECHANISM DOES NOT UNLOCK AFTER I GET OUT OF THE CAR. I HAVE TO PUSH THE MAIN UNLOCK MECHANISM ON THE DASH. THIS HAPPENS WHEN I PARK THE CAR AND GET OUT OF THE CAR TO CLOSE THE DOOR. ONLY THE DRIVER'S SIDE DOOR DOES THIS. IF I WERE IN AN ACCIDENT AND COULD NOT REACH THE BUTTON ON THE DASH I WOULD NOT BE ABLE TO GET OUT OF THE CAR. I WONDER IF THIS IS COVERED UNDER A WARRANTY AS A SAFETY ISSUE. THIS STARTED HAPPENING LAST WINTER IN DECEMBER. IT HAS CONTINUED EVER SINCE BUT NOT EVERY DAY. COLD, HOT AND MEDIUM WEATHER. I AM TAKING THE CAR IN FOR SERVICE TO SEE IF IT CAN BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004340July 11, 2017
ENGINE
TIMING CHAIN IS LOOSE PER THE DEALER. THE CAR ONLY HAS 59,000 MILES. THE CAR HAS NOT STOPPED BUT IF THE CHAIN BREAKS IT WILL STOP WHEREVER IT HAPPENS. I COULD BE DRIVING ON A BUSY INTERSTATE AND THE CAR WILL STOP. THIS IS DEFINITELY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995208June 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528XI. WHILE DRIVING 10 MPH, THE ENGINE STALLED. THE CONTACTED CALLED THE DEALER (BMW GALLERY OF NORWOOD LOCATED AT 918 PROVIDENCE HWY NORWOOD, MA 02082 781-762-2691) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991865May 26, 2017
FUEL/PROPULSION SYSTEM
THE FUEL PUMP SUDDENLY FAILED AS I WAS DRIVING ON THE HIGHWAY. I WAS LUCKY TO BE ABLE TO GET OVER TO THE SHOULDER BEFORE THE CAR QUIT COMPLETELY. IF I HAD STOPPED IN THE LANE I AM SURE I WOULD HAVE BEEN HIT BY SOMEONE GOING 65 MILES/HR. THERE IS A RECALL RELATED TO EXACTLY THIS ISSUE THAT INCLUDES 2012 MODELS BUT MY VIN NUMBER IS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907337September 17, 2016
UNKNOWN OR OTHER
WHEN CAR IS IN MOTION, THE GPS SYSTEM VOICE INSTRUCTION AND MAP VISUAL SOMETIME CONFLICT. FOR EXAMPLE, THE VOICE MAY SAYS TURN RIGHT WHILE THE MAP SAYS TURN LEFT. I'VE HAD CAR SINCE 2012 AND REPORTED PROBLEM TOO DEALER AND BMW WHEN NEW. YOU CAN'T PREDICT WHEN IT WILL HAPPEN SO CAN'T SHOW DEALER AND PROBLEM WAS IGNORED. ON GOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822566January 27, 2016
POWER TRAIN
IN OCT. 2015 I PULLED OUT OF MY STREET INTO TRAFFIC AND LOST ALL POWER. " DRIVETRAIN MALFUNCTION" DISPLAYED ON DASH, THE CAR LOSES ALL POWER AND GOES INTO "LIMP" MODE, GOES LIKE 5 MPH MAX. THANKFULLY I GOT IT OFF THE STREET WITHOUT BEING HIT, TURNED IT OFF AND RESTARTED IT, DISPLAY WAS GONE AND I WAS ABLE TO DRIVE IT NORMALLY. AFTER MY HEARTRATE SLOWED AND I GOT TO THE OFFICE I CALLED AND MADE AN APPT. TO HAVE IT LOOKED AT. IT HAD 48K MILES AT THE TIME OF THE FIRST INCIDENT AND STILL UNDER WARRANTY. AFTER LEAVING IT WITH THE DEALER FOR OVER A WEEK, THEY TOLD ME THAT THEY REPROGRAMMED THE CAR TO THE LATEST SOFTWARE AND SHOULD BE FINE. NOW FAST-FORWARD TO JAN 2016, 54K MILES, MY WIFE WAS DRIVING IT ALONG AND SAME THING HAPPENED, "POWERTRAIN MALFUNCTION" DISPLAYED ON DASH CAR WENT INTO LIMP MODE, THERE WAS NO WHERE TO PULL OVER IN MORNING RUSH HOUR, HAD TO PUT HAZARDS ON UNTIL SHE COULD GET TO A SAFE LOCATION TO PULL OVER. TURNED IT OFF, RESTARTED AND WAS ABLE TO DRIVE AGAIN. SHE WAS VERY SCARED AND SHAKEN. CALLED THE DEALER FROM WHICH WE BOUGHT IT NEW AND AM TAKING IT IN TODAY. THUS, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE A COMMON OCCURRENCE WHICH HAS BEEN GOING ON WITH BMW'S. BEFORE SOMEONE GETS HURT OR KILLED SOMETHING NEEDS TO BE DONE TO MAKE SURE THIS DOES NOT HAPPEN. FROM WHAT I'VE READ I AM NOT THE ONLY BMW OWNER WHO HAS EXPERIENCED THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 528xi