BMW 528i Complaints

833 consumer complaints on file.

#10946824January 20, 2017
AIR BAGS, SEAT BELTS, SEATS
I WAS DRIVING MY CAR AND SUDDENLY THE RESTRAINT SYSTEM MALFUNCTION LIGHT TURNED ON AND THE SEATBELT LIGHT TURNED ON. I DID NOT HIT A BUMP OR ANYTHING. THERE WAS NO PASSENGER CURRENTLY SITTING ON THE PASSENGER SEAT WHEN THE LIGHT CAME ON. I HAVE TRIED SITTING DOWN ON THE PASSENGER SEAT AND PUT ON MY SEAT BELT TO SEE IF IT WILL GO AWAY BUT NO LUCK. ALSO, THE SEAT BELT LIGHT WILL NOT GO AWAY EVEN IF I BUCKLE THE DRIVERS SEAT AND PASSENGER SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938862December 30, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937663December 27, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 BMW 528I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE VIEW MIRROR WOULD INADVERTENTLY MOVE TOWARDS THE FRONT OF THE VEHICLE CAUSING THE DRIVER NOT TO HAVE THE ABILITY TO VIEW VEHICLES OUT OF THE MIRROR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936293December 19, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 BMW 528I THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929611December 2, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE AN ONGOING ISSUE WITH THE DRIVERS SIDE DOOR LOCK WHERE AT RANDOM TIMES (ABOUT 2X PER MONTH) THE DOORS MAKE A RATCHETING SOUND LIKE THE MOTOR IS TRYING TO LOCK AND UNLOCK DOOR IN VERY QUICK SEQUENCE. IT HAPPENS RIGHT AFTER I OPEN THE DOOR COMING INTO THE CAR FROM THE OUTSIDE. I UNLOCK VIA THE REMOTE WHEN THIS HAPPENS. I HAVE NOTICED THAT THE LOCK ON DOOR MOVES INTO A POSITION IT IS NOT SUPPOSED TO BE IN SO WHEN YOU CLOSE THE DOOR YOU CAN HEAR METAL ON METAL HITTING. FOR NOW THE DOOR SEEMS TO LOCK AND SECURE- I AM CONCERNED THIS WILL GET WORSE AND THE DOOR WILL NOT PROPERLY LOCK/ SECURE CAUSING THE DOOR TO COME OPEN WHILE DRIVING CAUSING HARM TO MYSELF OR TO OTHERS. I AM ATTACHING TWO PICTURES- ONE SHOWS THE LOCK AS NORMAL- THE OTHER SHOWS THE LOCK RIGHT AFTER THIS ISSUE HAPPENS WHERE THE WRONG POSITION OF THE LOCK CAN BE SEEN. I HAVE TAKEN THIS IN TO BMW MULTIPLE TIMES AND THEY CAN'T GET THE CAR TO PRODUCE THE ISSUE WHILE THERE AND SO THEY HAVE NOT BEEN ABLE TO RESOLVE. A SPECIALIST LOOKED AT THE CAR A THEY REPLACED AN ELECTRONIC BOARD THAT CONTROLS THE LOCKS BUT THE ISSUE CONTINUES. I AM FRUSTRATED AT THEIR LACK OF ABILITY OR INTEREST IN FINDING OUT WHAT IS HAPPENING OR RESOLVING THE ISSUE. THE ISSUE ABSOLUTELY DOES EXIST AND I AM CONCERNED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928816November 30, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
ON TWO OCCASIONS VEHICLE SUDDENLY OFFERS AN ALERT AND STOPS ACCELERATING AND STALLS ON THE FREEWAY LEAVING US STRANDED. THE CAR WAS TAKEN TO THE BMW DEALER AND CORPORATE WAS MADE AWARE OF THE SITUATION AFTER THE FIRST INCIDENT AND DIDN'T FIX IT. THEY KEPT IT FOR ABOUT APPROX10 DAYS AND ONLY REPLACED THE BATTERY. THREE WEEKS LATER THE SECOND INCIDENT HAPPENED. THIS TIME WE TOOK A PICTURE OF THE ALERT ON DASH SCREEN WHICH SAID FUEL SUPPLY PROBLEM. THEY REPLACED THE FUEL PUMP BUT OBVIOUSLY THEIR PARTS ARE FAULTY. THEY DIDN'T CONVEY TO ME THAT THEY FIXED THE PROBLEM WITH THE PUMP BUT ONLY THAT THEY PUT IN A NEW ONE. THE CAR PLACED US IN LIFE THREATENING SITUATIONS AND WE ARE NOT SECURE DRIVING IT. I ASKED FOR BMW TO REACQUIRE THE VEHICLE BUT THEY REFUSED. THERE IS NO GUARANTEE THE CAR WILL NOT SO THE SAME THING. I IMAGINE THOUSANDS OF CUSTOMERS HAVE EXPERIENCED THE SAME PROBLEM YET ,BMW DIDN'T CATCH AND DID MY CAR AFTER THE FIRST INCIDENT. THE CAR WAS IN MOTION ON THE FREEWAY WITH FAST MOVING TRAFFIC IN BOTH CASES. WE ARE VERY FEARFUL AND DISGUSTED. DATE BELOW NOT EXACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928923November 30, 2016
SERVICE BRAKES, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
-TAKATA -ABS MODULE MALFUNCTION DUE TO MODULE BEING FRIED BY EXCESSIVELY ENGINE HEAT -DSC SYSTEM FAILURE DUE TO POOR WIRING AND HEAT FROM POOR PLACEMENT IN ENGINE BAY THIS HAS CAUSED MULTIPLE ISSUES WITH DRIVE ABILITY AND SAFETY I'VE BEEN COMPLAINING FOR QUITE AWHILE THAT THE CAR HAS BEEN HAVING SAFETY ISSUES AND BMW IGNORES ME AND MY COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924250November 4, 2016
POWER TRAIN
ON SEPTEMBER 22, 2016. MY 2015 BMW 528I VEHICLE HAD A DRIVETRAIN MALFUNCTION. THE CAR DIED ON THE 95NORTHBOUND AND I WAS IN THE SPEEDLANE IN MOTION GOING OVER 70 MILES AN HOUR AND THE CAR WHEN INTO A DEAD STOP AND ALMOST CAUSED OVER A 30 CAR PILEUP. I WAS ALMOST KILLED! THIS CAR IS 1 YEARS OLD AND SHOULD HAVE NOT HAPPENED. I DO NOT FEEL SAFE IN THIS VEHICLE AND CANNOT GET BACK IN IT. BMW IS INSISTING THAT IT IS SAFE AND THEY FIXED THE PROBLEM. I CANNOT PUT MY FAMILIES LIFE'S OR MY LIFE IN JEOPARDY. BMW IS INSISTING THAT THEY FIXED IT AND WILL NOT SWITCH OUT THIS CAR FOR A DIFFERENT MODEL. I DO NOT WANT TO KEEP THIS CAR I AM IN A LEASE WITH THEM AND THEY WILL NOT DO ANYTHING TO SWITCH OUT THIS CAR TO A DIFFERENT MODEL OR VEHICLE TYPE TO ENSURE MY SAFETY. I HAVE ALSO RESEARCHED AND READ ONLINE THAT BMW HAS HAD SEVERAL INCIDENTS WITH THE ENGINE STOPPING FOR NO REASON AND NOW MY CAR DID THE SAME. THIS CAR WAS ALSO SERVICED WITH THE BMW DEALERSHIP 5DAYS PRIOR TO THE INCIDENT. CAN YOU PLEASE ASSIST ME? I AM PUTTING MY LIFE IN DANGER AS WELL AS THE OTHER DRIVERS ON THE ROAD. THANK YOU SO MUCH IN ADVANCE FOR YOUR ASSISTANCE TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917460October 20, 2016
ELECTRICAL SYSTEM
2008 BMW 528I AUTOMATIC SEDAN WITH 104K MILES... HEAD LIGHT WIRING HARNESS (DRIVER SIDE AND PASSENGER SIDE) INSULATION IS DEGRADING RESULTING IN BULBS MALFUNCTIONING/BURNING OUT REGULARLY/SHORTING OUT/BLOWN FUSES, AND POSSIBLY AN ELECTRICAL FIRE. AN EMPLOYEES AT ONE BMW DEALERSHIP, SAID BMW IS AWARE OF THE ISSUE AND REFUSES TO ADDRESS THE ISSUE' UNTIL THEY ARE FORCED TO BY THE GOVERNMENT OR A LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917502October 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER AND THE ENGINE OIL INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UPON STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED THAT THE PLASTIC OIL FILTER HOUSING FRACTURED AND SPILLED ALL OVER THE ENGINE AND INTO THE COOLANT SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THERE WAS A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN FOR THE ISSUE. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE PER THE CUSTOMER SATISFACTION CAMPAIGN BECAUSE THE MANUFACTURER ALLEGED THAT THE ENGINE WAS CHANGED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917423October 19, 2016
AIR BAGS, SEAT BELTS
I HAVE A 2008 528I AND I GOT AN ERROR MESSAGE SAYING THE PASSENGER RESTRAINT SYSTEM, OR AIR BAG HAD AN ERROR REGARDLESS OF A PASSENGER PRESENT OR NOT ANY TIME THAT CAR IS TURNED ON. I RESEARCHED IT AND IT SEEMS THAT THIS PROBLEM IS QUITE COMMON ON BMWS AND I FEEL AS ITS AN ISSUE WITH THE PRODUCTION OF THE CAR AND THE REPAIR SHOULD NOT BE AT THE OWNER'S EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916606October 17, 2016
AIR BAGS, SEAT BELTS
SAT .OCT 15 , 2016 AFTER I PARK THE CAR THE NEXT DAY I HAVE THE MESSAGE ON MY DISPLAY PANEL AND DASH BORD." PASS.RESTRAINT SYSTEM"- FAULT IN PASSENGER-RESTRAIN SYSTEM AFFECTING THE AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER.CONTINUE TO WEAR THE SAFETY BELT". THIS MESSAGE IS STILL ON CAR IS RUNNING GOOD BUT MY BLUETOOTH DO NOT WORK OR THE PHONE DUE TO THIS INCIDENT,LAST YEAR WAS RECALL FOR SIMILAR PROBLEM -PASSENGER SIDE BUT WAS COVER BY THE RECALL. I DNO'T HAVE A PASSENGER OR ANYBODY WHO WAS SITTING IN THE PASSINGER SIDE .I WAS READING ABT THE SAME INCIDENT RIGHT HERE IN CT ON SAFERCAR.GOV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915352October 11, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL HAD TO BE DEPRESSED TO STOP THE VEHICLE FROM MOVING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914961October 9, 2016
EXTERIOR LIGHTING
HEADLAMP WIRING AND CONNECTOR HAS CRUMBLED OFF LEAVING BARE WIRES EXPOSED AND SHORTING OUT WITH POSSIBILITY OF CAUSING FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914487October 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 528I. WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER RESTRAINT SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910992October 2, 2016
STRUCTURE:BODY
RECKLESS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908011September 19, 2016
FUEL/PROPULSION SYSTEM
I JUST HAD FUEL SUPPLY PROBLEM WITH MY 2011 BMW 528I. MY WIFE DROVE THE VEHICLE TO WORK AND LEFT IT PARKED IN THE MORNING. WHEN SHE WANTED TO GO FOR LUNCH, THE CAR WOULD NOT START ALTHOUGH THE ENGINE CRANKED AND THE BATTERY WAS FINE. THE ONBOARD SYSTEM DISPLAYED THE FUEL SUPPLY WARNINGS MESSAGE. TRYING TO START THE CAR FOR A COUPLE OF HOURS WITHOUT ANY LUCK, WE HAD TO CALL IN AAA TO TOW THE CAR TO THE DEALER SHOP FOR REPAIR. AFTER A COUPLE OF HOURS STRUGGLING TO SET THE TRANSMISSION TO NETURAL, WE MANAGED TO GET THE CAR TO THE DEALER SHOP. RIGHT AFTER WE UNLOADED THE CAR FROM THE TOW TRUCH, IT STARTED TO WORK NORMALLY. WE LEFT THE CAR AT THE BMW SERVICE FOR DIAGNOSITIC. BUT AFTER TWO DAYS OF CHECKING, THEY COULD NOT FIND ANYTHING. EVERYTHING SEEMED NORMAL. THEY RECOMMENDED ME TO REPLACE THE BATTERY ALTHOUGH THEY DO NOT BELIEVE THE BATTERY WAS THE CAUSE. THE FUEL PUMP WAS JUST REPLACED A FEW MONTHS AGO. SO IT'S PROBABLY NOT THE CAUSE EITHER (CONFIRMED BY THE COMPLETE CHECK PERFORMED BY BMW DEALER SERVICE). IF IT'S DUE TO THE CONTROL MODULE AS MENTIONED IN ANOTHER CASE 10715571, IT'S A TERRIBLE FLAW THAT SHALL BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903554September 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLE IS MADE WITH INFERIOR WIRE COATING THAT CAN AND I'M SURE HAS RESULTED IN FIRES. NOT TO MENTION THE FEATURES OF THE LIGHTS CAN AND WILL STOP WORKING UNEXPECTEDLY. THIS ALSO CAUSES SHORTS IN THE WIRING OF THE SWITCH IN THE DASH I BELIEVE AND POSSIBLE BATTERY DRAIN LEAVING PEOPLE STRANDED OR EVEN HAVING CAR DIE WHILE IN MOTION. BMW HAD MY CAR FOR 3 WEEKS TRYING TO FIGURE OUT ALL THEIR OTHER FAULTY ISSUES - THEY FINALLY HAD THEIR HEAD FOREMAN TAKE THE CAR HOME WITH HIM AND GO OVER IT WITH A FINE TOOTH COMB. HE FIXED MOST OF THE ISSUES. THEY HAD SENT ME HOME WITH MY CAR 3 OR 4 TIMES TELLING ME MY ISSUES WERE RESOLVED ONLY FOR THE CAR TO STALL, SMELL LIKE BURNING RUBBER OR JUST NOT START. THEY WERE ALSO AWARE OF THE FAULTY WIRING BUT DID NOT LIST IT AS AN ITEM OF EMINENT CONCERN - HOWEVER AFTER TAKING CAR TO ANOTHER MECHANIC FOR A BLOWN BULB A MONTH LATER THEY EXPRESSED TO ME THE EXTREME FIRE HAZARD THE VEHICLE WIRING POSED AND THAT BECAUSE OF THE NATURE (OR PROBLEMATIC DESIGN RATHER) OF BMW THEY WERE NOT AT LIBERTY TO DELVE INTO SUCH MATTERS. BMW IS THE UTMOST MORALLY REPREHENSIBLE AUTO MAKER I HAVE EVER ENCOUNTERED FROM START TO FINISH. MY LIGHTS WENT OUT WHILE DRIVING AND I WAS ALMOST HIT BY A DRIVER IN A LARGE ESCALADE AROUND DUSK A WEEK AGO. WHAT'S WORSE IS WHEN I TOOK VEHICLE TO BMW I WAS ALSO HAVING THEM FIX THE TAIL LIGHT RECALL THAT IS PRONE TO CAUSE FIRES. I HAVE NEVER MET MORE INCOMPETENT PEOPLE. YOU DO NOT GET WHAT YOU PAY FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903425September 3, 2016
UNKNOWN OR OTHER
AS OF SEPT 2016 ALL BMW CONNECT DRIVE FEATURES HAVE BEEN DISABLED BY BMW OF N AMERICA. THIS MEANS IF YOU HIT YOUR SOS BUTTON IT MAY CALL A LOCAL 911 LINE ??? THERE IS NO WAY TO SEND INFORMATION TO CAR YOU CANNOT LOCATE YOUR CAR REMOTELY DRIVER IS UNABLE TO SEND LOCATION OF CAR TO ANYONE AND BMW HAS NO UPGRADE FOR A 2011 BMW 528I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899649August 30, 2016
EXTERIOR LIGHTING
HAD TO REPLACE A HEADLIGHT BULB AND A TURN SIGNAL BULB. WHEN OPENING THE HEADLIGHT ASSEMBLY TO ACCESS THE TWO BULBS MUCH OF THE INSULATION ON THE WIRING INSIDE THE HEADLIGHT ASSEMBLY JUST CRUMBLED AWAY INTO VERY TINY PIECES AND DUST, WHICH FELL INTO THE BOTTOM OF THE ASSEMBLY. IT'S AS IF THE WIRE INSULATION HAS DRIED OUT AND FAILED IN THE EIGHT YEARS SINCE THE CAR WAS MANUFACTURED. NOW MOST OF THE WIRING IS JUST BARE AND EXPOSED. THE WIRING CAN'T BE ACCESSED FROM OUTSIDE AND THE HEADLIGHT ASSEMBLY DOES NOT COME APART. I AM VERY CONCERNED ABOUT THE WIRING SHORT CIRCUITING AND POSSIBLY CAUSING A FIRE IN THE HEADLIGHTS. I'M 68 YEARS AND HAVE OWNED 13 DIFFERENT CARS FROM AMERICAN AND GERMAN MANUFACTURERS. I HAVE NEVER ENCOUNTERED ANYTHING LIKE THIS. I THINK THERE IS A MANUFACTURING DEFECT IN THE HEADLIGHT ASSEMBLY WIRING. I CONTACTED BMW ABOUT THIS AND THEY WOULD NOT DO ANYTHING ABOUT THIS PROBLEM. I THINK THIS MAY BE A SIGNIFICANT DEFECT THAT COULD AFFECT THE SAFETY OF THE CAR. I HAVE DONE SOME SEARCHING ON THE INTERNET AND HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM IN THIS SERIES OF BMW CARS. BMW WON'T AKNOWLEDGE A PROBLEM AND WON'T PROVIDE ANY ASSISTANCE OTHER THAN TO SUGGEST THAT I BUY NEW HEADLIGHT ASSEMBLIES FROM THEM WHICH WERE MADE WITH THE SAME POOR QUALITY WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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