BMW 525i Complaints

438 consumer complaints on file.

#758755February 28, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHT FAILED NO DAMAGE, DEALER WON'T HONOR RECALL #96V111000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785833January 5, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE TIGHTNESS IN THE AIR CONDITION COMPRESSOR CAUSED THE TENSIONER BASE PLATE AND ADJUSTABLE PULLEY TO FAIL. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001468January 3, 2002
ELECTRICAL SYSTEM
CONSUMER WAS TRAPPED IN VEHICLE BECAUSE POWER DOOR LOCKS FAILED. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT CONTROL MODULE FOR LOCK SYSTEM HAD TO BE REPLACED. *AK CONSUMER STATES THAT THE ENGINE WOULD NOT TURN OVER AND THE SUNROOF WAS ALSO INOPERABLE AT THE TIME OF FAILURE, CONSUMER FINALLY GOT OUT OF THE VEHICLE WHEN A KEY WAS USED TO UNLOCK THE DOOR FROM THE OUTSIDE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001365January 2, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT SYSTEM IS NOT WORKING PROPERLY. VEHICLE IS OVERHEATING. WHEN VEHICLE IS IN RED PLASTIC PART, COOLANT SYSTEM MELTS. CONTACTED DEALER, AND DEALER STATED NOT UNDER RECALL.*AK THE COOLING SYSTEM CONTAINS A PLASTIC WATER PUMP, CONSUMER STATES THIS IS NOT A GOOD IDEA CONSIDERING IT WILL GET HOT AND NOT HOLD UP, THE WATER PUMP SHATTERED, CAUSING VEHICLE TO OVERHEAT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898270October 25, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING SMELLED RUBBER BURNING. THEN CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE PULLED OVER AND SHUT OFF ENGINE. THER EWA SNO FIRE. CONSUMER HAD COOLING FAN REPLACED 4 WEEKS AGO. VEHICLE TOWED TO DEALER WHO DETERMINED IT WAS COOLING SYSTEM FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751609September 4, 2001
STRUCTURE:BODY:DOOR
THE DRIVER'S INTERIOR DOOR HANDLE, WHICH IS PLASTIC, BROKE OFF IN MY HAND WITHOUT OPENING THE DOOR AS I ATTEMPTED TO EXIT THE VEHICLE. ACCORDING TO A BMW INTERNET FORUM THAT I MONITOR, THIS IS A VERY COMMON PROBLEM FOR THIS MODEL. THIS EVENT REQUIRES THE DRIVER TO EITHER LOWER THE POWER WINDOW TO ACCESS THE OUTSIDE DOOR HANDLE, OR CLIMB OVER THE CENTER CONSOLE TO THE PASSENGER'S DOOR, OR GET ASSISTANCE FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THIS INCIDENT OCCURRED UNDER NORMAL USAGE. IN THE EVENT OF AN ACCIDENT IT COULD HAVE FATAL CONSEQUENCES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750161August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WILL SPORADICLY JERK OUT OF FIRST GEAR WITH NO WARNING OR REASON. WHEN SITUATION OCCURS, AUTO WILL MOVE A FEW FEET AND THEN JERK OUT OF FIRST GEAR LEAVING THE CAR IN DANGEROUS SITUATION. DRIVER MUST REENGAGE CLUTCH, REPLACE IN FIRST GEAR AND PROCEED. VEHICLES BEHIND YOU MUST HIT BRAKE AS YOU UNEXPECTANTLY STOP AS THEY ARE GAINING MOMENTUM AND ARE NOT EXPECTING THE CAR IN FRONT OF THEM TO BE STOPPING ABRUPTLY. IF PROBLEM HAPPENS WHEN CROSSING TRAFFIC, THE ONCOMING CARS MUST BRAKE HARD OR SWERVE BECAUSE MY CAR WILL POP OUT OF GEAR (ONLY HAPPENS IN FIRST) AND LEAVE ME STUCK STICKING OUT IN THE ROAD FOR AN EXTRA 3 TO4 SECONDS OR AS LONG AS IT TAKES ME TO REENGAGE CLUTCH AND PROCEED. PROBLEM SHOULD BE FIXED UNDER WARRANTY BUT DEALER CAN NOT REPRODUCE. I HAVE SEVERAL PEOPLE THAT HAVE EXPERIENCED PROBLEM AS PASSENGERS AND WIFE WILL NOT DRIVE CAR AS SHE IS AFRAID OF GETTING INTO ACCIDENT WITH CHILDEN IN VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746975June 18, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SEVERAL OCCASIONS WE TRIED DEPRESSING THE BRAKE PEDAL, TURNING OFF THE CRUISE CONTROL SWITCH, AND FINALLY EVEN TURNING OFF THE IGNITION FOR SEVERAL SECONDS. THE CRUISE CONTROL MAINTAINED THE PRESET SPEED OF 70 MPH. BRAKE PEDAL PRESSURE AND BRAKE EFFECTIVENESS ALLOWED THE CAR TO BE SLOWED AND STOPPED. NO OTHER SYMPTOMS OR INSTANCES HAVE OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561267May 18, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PRIOR TO RECALL NOTIFICATION (98V178000), CONSUMER EXPERIENCED COOLING SYSTEM FAILURE, CONSUMER THEN TOOK VEHICLE TO REPAIR SHOP TO HAVE REPAIRS PERFORMED, CONSUMER REQUESTED REIMBURSMENT BECAUSE FAILURE HAD ALREADY OCCURRED BUT WAS DENIED REIMBURSEMENT FROM MANUFACTURER BECAUSE REPAIRS WERE PERFORMED BY AN INDEPENDENT PARTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742849March 21, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
BMW HAS CONSISTENTLY HAD RADIATOR PROBLEMS / RECALLS - AND CLAIM MY VEHICLE WAS NOT PART OF THEIR RECALL - IN WHICH 370M VEHICLES WERE AFFECTED. NOSAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882836March 13, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
1 YEAR AGO MOTOR WENT INTO CONSUMER'S VEHICLE. IT SPLIT RADIATOR IN THE SEAM. CONSUMER TOOK RECALL 98V178000/ MANUFACTURER'S RECALL 98V178 INTO DEALER TO HAVE REPAIRS DONE. BECAUSE OF DAMAGES IT COULDN'T BE TAKEN CARE OFF. *AK THE FAILURE OF THE COOLANT SYSTEM CAUSED DAMAGE TO THE ENGINE AND RADIATOR. THIS PROBLEM NEEDS TO BE CORRECTED BY THE MANUFACTURER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560241March 7, 2001
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THE CONSUMER PURCHASED VEHICLE BASED ON INFORMATION STATED IN BROCHURE THAT THE VEHICLE WAS INSTALLED WITH REAR SIDE AIRBAGS OPTION WHICH ALSO INCLUDED REAR HEAD PROTECTION AIRBAG, IT TURNS OUT ONLY THE SEDAN IS EQUIPPED WITH THE ADDITIONAL HEAD PROTECTION AIRBAG, OWNERS MANUAL INFORMATION IS NOT STATED PROPERLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741534February 26, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735944November 7, 2000
SEAT BELTS:FRONT:RETRACTOR
SEATBELT IS JAMMED IN FULL EXTENDED POSITION - SEATBELT WILL NOT RETRACT AND TAKE IN SLACK TO PROVIDE FIRM FIT FOR PASSENGER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872139October 3, 2000
TIRES:TREAD/BELT
WHILE TRAVELING 65 MPH NOTICED VIBRATION. CONUSMER PULLED VEHICLE, AND NOTICED VEHICLE WAS RIDING ON RIM TIRE, TREAD SEPARATED. *AK THE WHOLE TIRE PEELED OFF AND ONLY THE RUINED RIM WAS LEFT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728666August 22, 2000
AIR BAGS
I BROUGHT MY CAR TO A LOCAL GARAGE BECAUSE THE SRS LIGHT WAS ON. THE MECHANIC SAID BMW HAD A RECALL ON THE "AIRBAG CONTACT RING LOCKING TAB"AND INSTRUCTED ME TO GO TO A BMW DEALERSHIP FOR ASSISTANCE. BECAUSE MY CAR WAS NO LONGER UNDER WARRENTY, I CONTACTED BMW CUSTOMER RELATIONS FOR GUIDANCE. I SPOKE WITH CHANNELL @ 800-831-1117 EXT 35078. I TOLD HER WHAT MY LOCAL MECHANIC SAID ABOUT A RECALL. SHE ASKED FOR MY VIN TO CONFIRM THAT MY CAR FELL UNDER THE RECALL. SHE SUBSEQUENTLY CONTACTED THE WARRENTY DEPT AND REPORTED BACK TO ME: "THERE WAS NO WAY TO FIND OUT IF YOUR VEHICLE HAS A RECALL BECAUSE IT HAS BEEN TAKEN OUT OF THE COMPUTER SYSTEM ALTOGETHER". (WHEN I PURCHASED THE CAR, THE TITLE TO THE VEHICLE WAS STAMPED "REBUILT") WE WERE LATER TOLD THAT THE CAR HAD BEEN FLOODED TO SOME EXTENT AND THAT THE WARRENTY ON THE CAR WAS NO LONGER IN EFFECT. THE RECALL IS A SAFETY ISSUE BECAUSE THE AIRBAG MAY NOT BE DEPLOYED IN A FRONTAL IMPACT. I REQUEST YOUR ASSISTANCE IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865764July 20, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP RELEASED THE RADIATOR CAP. THIS MALFUNCTION CAUSED VEHICLE TO OVERHEAT. DEALER WILL NOT COVER PROBLEM UNDER RECALL 98V178000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865542July 17, 2000
SEATS:FRONT ASSEMBLY:RECLINER
BACK END OF THE DRIVER'S SIDE SEAT WILL NOT STAY IN PLACE. PINS THAT ACTUATE THE BACK OF THE SEAT BROKE AND ALLOWED THE SEAT TO TWIST. IF THE VEHICLE IS STOPPED WITH FORCE THE SEAT MAY BREAK AND SLAMM CONSUMER AGAINST DASHBOARD. CONSUMER IS HAVING DIFFICULTY IN HAVING THE SEAT REPLACED DUE TO OTHER DEALERS ARE HAVING THE SAME PROBLEMS OF THE PINS BREAKING FROM THE BACK OF THE SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552975July 11, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING:HEADLIGHTS
THE COOLING SYSTEM FAN CLUTCH FAILED WITHIN 45,000 MILES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723498June 2, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
RECEIVED INSTALLATION OF RECALLED RADIATOR CAP AT VOB BMW IN 9/27/99 (98V178000) THAT WAS SUPPOSED TO KEEP THE BMW CARS FROM OVERHEATING WHICH CAUSES THE ENGINE TO OVERHEAT AND BURNUP. ON 5/9/00 THE TEMP WAS 95 DEGREES F, AFTER RUNNING MY AIR CONDITIONING, MY CAR BEGAN TO SMOKE HEAVILY AND THE ENGINE BURNED-OUT BEFORE I COULD GET IT ALL THE WAY OFF THE ROAD. THE SERVICE MECHANIC I HAD MY CAR TOWED TO, FOUND THAT THE RADIATOR AND ENGINE BOTH HAD A LARGE HOLE IN EACH. ALSO, THE WATER PUMP IMPELLER WHICH IS PLASTIC WAS BROKEN OR MELTED OFF. AS A RESULT, NO FLUIDS WERE GETTING TO THE ENGINE; HENCE, MY ENGINE BURNED UP QUICKLY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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