BMW 428i Complaints

158 consumer complaints on file.

#11288479December 11, 2019
AIR BAGS, SEAT BELTS
AIRBAGS IN THE BMW ARE MALFUNCTIONING AND PRODUCING A FAULT OF THE SYSTEM LISTED AS A "MALFUNCTION". BMW DOES NOT WARRANTY THIS THOUGH IT IS A SAFETY SYSTEM THAT SHOULD BE SUBJECTED TO FIXING FAULTY SYSTEMS THAT COULD INJURE DRIVERS AND PASSENGERS. I PURCHASED A 3RD PARTY WARRANTY FOR MY CAR THROUGH MAP WHEN I PURCHASED THE CAR BUT THERE MAY BE A DISPUTE OF WHO IS SUPPOSED TO COVER THIS SYSTEM ACCORDING TO MY ADVISER CHRIS FROM BMW. TAKING VEHICLE IN TOMORROW 12/12, FAULT BEGAN 8AM 12/11 WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270680October 24, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 BMW 428I. THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR HANDLE WAS MELTING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FIELDS BMW WINTER PARK (963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) WHERE IT WAS DETERMINED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL AND THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269847October 21, 2019
ENGINE
MY CAR WAS STATIONARY, AND WITH ENGINE TURNED OFF IN JACK IN THE BOX PARKING LOT WHEN MY CARS ENGINE BURSTED INTO FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11269065October 16, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
BMW 428I SHUT OFF WHILE DRIVING ON A BUSY FREEWAY. I WAS BARELY ABLE TO GLIDE TO THE SIDE. UNABLE TO RE-START WITH THE VEHICLE PARTIALLY BLOCKING THE SLOW LANE. AFTER FEW MINUTES IT STARTED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266476October 5, 2019
SERVICE BRAKES
EMERGENCY BRAKE CABLE HOLDER CAME APART AND CLIPS BROKE CAUSING CABLE TO BOUNCE AROUND NEAR TRANSMISSION AND DRIVE SHAFT. THE CABLE, HOLDER AND/OR CLIPS MADE A GRINDING SOUND WHEN THE VEHICLE WAS OPERATED AT HIGH RPM AND TORQUE WHILE DRIVING IN LOWER GEARS. NOT RELATED TO ANY COLLISION OR UNUSUAL OPERATING CONDITIONS. NOISE FIRST BEGAN AUGUST 2019. REPAIR ON 4 OCT 2019 IDENTIFIED THE CAUSE OF THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253507September 5, 2019
FUEL/PROPULSION SYSTEM
I JUST BOUGHT MY BMW 2014 428I AND WHEN I RECEIVED IT IT WAS WORKING FLAWLESSLY BUT AFTER A DAY MY CAR COMPLETELY STUTTERED AT A LIGHT AND STALLED AND I WAS COMPLETELY SHOCKED IT CRANKED RIGHT BACK UP BUT I WAS STILL CONFUSED, BUT NOW IT'S WORSE THAN BEFORE NOW WHILE I'M DRIVING ON THE HIGHWAY IT JUST SHUTS OFF AND PUTS ITSELF IN NEUTRAL, SO WHILE THE CAR IS STILL IN MOTION I AM FORCED TO START IT AND SHIFT IT BACK INTO DRIVE. WHEN IT FIRST HAPPENED I WAS SCARED BUT NOW IT HAPPENS SO MUCH THAT IT HAS BECOME SECOND NATURE WHICH I FEEL LIKE I SHOULDN'T HAVE TO BECOME PRONE TO THIS. I LOOKED AT THE RECALL LIST AND SAW THAT ON OTHER 428I'S THE FUEL PUMP AND BRAKE LINE IS THEIR ISSUE BUT WHEN I SEARCHED MY VIN NOTHING POPPED UP BUT AS I JUST EXPLAINED IT IS AFFECTING MY VEHICLE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241214August 1, 2019
AIR BAGS
CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11240359July 29, 2019
SERVICE BRAKES
I WAS STOPPED AT A RED LIGHT BEHIND ANOTHER VEHICLE WITH MY FOOT APPLIED TO THE BRAKE. SUDDENLY MY CAR SURGED FORWARD. I IMMEDIATELY PUSHED MY FOOT DOWN ON THE BRAKE HARDER. NOTHING HAPPENED. MY CAR CONTINUED TO SURGE FORWARD, HITTING THE CAR IN FRONT OF ME. I PUT ON THE EMERGENCY BRAKE AND PUT THE CAR IN PARK. WE GOT OUT OF OUR VEHICLES. FORTUNATELY HER CAR ONLY RECEIVED MINOR SCRATCHES ON HER SPARE TIRE COMPARTMENT (IT'S ATTACHED TO THE BACK OF THE VEHICLE) BUT MY CAR RECEIVED THE DAMAGE AS THE HOOD WENT UNDER THE SPARE TIRE COMPARTMENT. I THEN NERVOUSLY/CAUTIOUSLY DROVE MY CAR TO SOUTH BAY BMW TO HAVE THEM DIAGNOSE WHAT HAPPEDED. TWO DAYS LATER I RECEIVED A PHONE CALL FROM THEM STATING THAT NOTHING IS WRONG WITH THE VEHICLE. THEY TOLD ME THAT I COULD LEAVE THE CAR THERE AND THEY CAN BEGIN AN INVESTIGATION WITH BMW BUT I WOULD HAVE TO LEAVE MY CAR THERE AND IT MAY TAKE A COUPLE OF MONTHS. I LEFT MY CAR THERE AND EMAILED BMW IMMEDIATELY. I CALLED BUT THEY WERE ALREADY CLOSED. I RECEIVED AN EMAIL FROM THEM THIS MORNING, 7/29, STATING THAT I WOULD BE CONTACTED IN THE NEXT COUPLE OF DAYS BY SOMEONE FROM THE EXECUTIVE OFFICE. I THEN CALLED THE RECALL DEPARTMENT AND SPOKE WITH A GENTLEMAN WHO SAID MY VIN WASN'T SHOWING A RECALL. I EXPLAINED TO HIM THAT MAY BE THE CASE BUT MY VEHICLE YEAR, MAKE AND MODEL IS LISTED AS THE AFFECTED VEHICLES. HE INFORMED ME THAT HE SAW THAT I HAVE CONTACTED BMW AND THAT I HAVE TO WAIT TO HEAR BACK FROM THE EXECUTIVE OFFICE. I THEN WENT ONTO YOUR WEBSITE AND SAW COMPLAINTS OF THIS SAME EXACT THING HAPPENING TO OTHER PEOPLE. I WILL FOLLOW UP AS SOON AS I HEAR BACK FROM BMW. HOPEFULLY THIS IS SOMETHING THEY WILL BE ABLE TO FIX INCLUDING THE DAMAGES TO MY CAR AS I DON'T FEEL THIS IS SOMETHING I SHOULD HAVE TO PAY FOR TO FIX AS IT WAS A VEHICLE MALFUNCTION NOT HUMAN ERROR. THIS A HUGE SAFETY CONCERN AND I'M NOT ALONE!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11210005May 26, 2019
AIR BAGS
WHILE DRIVING MY 2015 BMW 428I GRAND COUPE, I WAS STRUCK ON THE DRIVER'S SIDE REAR DOOR BY A LARGE UTILITY TRUCK. THE REAR DOOR WAS TOTALLY DESTROYED AND THE GLASS SHATTERED. THERE APPEARS TO BE FRAME DAMAGE AT THE BOTTOM OF THE CAR. THE SIDE AIRBAGS NEVER DEPLOYED. I SUSTAINED INJURIES BECAUSE OF THIS SAFETY FEATURE NEVER DEPLOYED. I WAS ATTEMPTING TO MAKE A LEFT TURN, WHEN A TRUCK IN THE INTERIOR LANE WENT STRAIGHT, STRIKING ME ON THE DRIVER'S SIDE. THE DRIVER'S DOOR WAS PINNED SHUT, AND SUSTAINED SECONDARY DAMAGES. *DT *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11209455May 23, 2019
UNKNOWN OR OTHER
THE CONDENSOR FREEZES AND NO AIR COMES OUT OF THE VENTS. IT DOES NOT MATTER IF SELECT DIFFERENT VENTS OR TEMPERATURES. I BOUGHT MY CAR AT THE END OF FEBRUARY 2019 AND IT HAS HAPPENED THREE TIMES. WHEN I LOOK ONLINE IT HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS. I CALLED BMW NORTH AMERICAN THREE TIMES. THE SECOND TIME A MANAGER TOLD ME SEVERAL UNTRUTHS TO GET ME OFF OF THE PHONE. TODAY WHEN I TOLD TO SOMEONE, I FOUND OUT THAT I WAS LIED TO. THE FIRST TIME IT HAPPENED WAS AT NIGHT IN THE RAIN. I HAD TO CONSTANTLY PUT MY WINDOWS DOWN DURING A DOWN POUR TO KEEP THE WINDOWS CLEAN. IT IS NOW SPRING DURING THE HOTTER TEMPERATURE IT IS GOING TO BE NO BETTER. IT FROZE ON A DAY THAT IT WAS IN THE 80'S. THE CAR WOULD NOT COOL DOWN. THE FAN WAS BLOWING ON HIGH AND THE PASSENGER'S DASHBOARD WAS EXTREMELY HOT. IT FELT LIKE THE CAR WAS GOING TO CATCH ON FIRE ON TOP OF THE CAR NOT COOLING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208137May 16, 2019
UNKNOWN OR OTHER
RECENTLY THE DRIVERS SIDE DOOR WILL REMAIN LOCKED WHEN TRYING TO OPEN FROM INSIDE THE VEHICLE. AT THE TIME THIS HAPPENED THE CAR WAS PARKED, OFF, AND I WAS ATTEMPTING TO EXIT THE VEHICLE TO GO INTO A GROCERY STORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207655May 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE SUFFERED CATASTROPHIC ENGINE FAILURE AT 47,000 MILES AND REQUIRES AND ENTIRE NEW ENGINE. IT WAS DIAGNOSED BY BMW, WHO COULD NOT COME TO A CONCLUSION AS TO THE CAUSE OF THE FAILURE. BMW WILL NOT WARRANTY THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205633May 6, 2019
VEHICLE SPEED CONTROL
2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11204975May 1, 2019
ELECTRICAL SYSTEM
THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. HERE IS A LINK WHERE MANY PEOPLE HAVE REPORTED THE SAME ISSUE. BMW DOES NOT HAVE A RECALL FOR THIS ISSUE AND THE REPAIR IS CHARGEABLE EVEN IF THE SAME ISSUE AFFECTS MULTIPLE DOORS OVER A PERIOD OF TIME. THANK YOU FOR LOOKING INTO THIS: HTTPS://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1217271
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203792April 25, 2019
ENGINE
TIMING CHAIN NOISE DUE TO LOOSE TIMING CHAIN AND WEAK GUIDE RAILS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203081April 23, 2019
WHEELS
I PURCHASED MY VEHICLE AS A CPO VEHICLE WITH 4 BRAND NEW EAGLE F1 ASYMMETRIC 2 TIRES. WITHIN MONTHS ALL 4 TIRES DEVELOPED BUBBLES THAT TORE OPEN VIA AN INITIAL BUBBLE OR THEY TORE OPEN WITHOUT WARNING. ALL 4 WERE REPLACED AND LESS THAN 8 MONTHS LATER ANOTHER ONE DEVELOPED A TEAR SO LONG THAT I COULD NOT EVEN DRIVE IT AS A RUN FLAT. I HAD TO HAVE THE CAR TOWED. THESE TIRES ARE DEFECTIVE AS WELL AS TOTALLY UNSAFE AND I WANT MY MONEY BACK. ALL 5 WENT FLAT AND MY CAR NOTIFIED ME OF IT. SOME WHILE DRIVING, SOME JUST AFTER I STARTED THE CAR AND HAD NOT EVEN DRIVEN IT ANYWHERE. I DRIVE ONLY 6 MILES TO WORK ON SIDE STREETS, NO HIGHWAY = ABOUT 8,000 TOTAL MILES PER YEAR OR LESS. THIS SHOULD NOT HAPPEN AND, NO, I DID NOT HIT A POT HOLE OR A CURB OR ANYTHING ELSE TO CAUSE 5 TIRES TO RUPTURE!! EVERY ONE SPLIT AT THE SAME SPOT ON THE TIRES... SEE PICTURE FOR EXAMPLE. DOT NE32JH1R4016, DOT NEJAJD1R4817, DOT NE32JH1R2215, DOT NEJAJD1R4817, AND DOT ME32JH1R4217. FIVE TIRES IN LESS THAN ONE YEAR IS NOT NORMAL AND I WANT THE MEN TO STOP INSINUATING IT IS MY DRIVING BECAUSE I ASSURE YOU IT IS NOT MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176166February 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING 20 MPH, THE GEAR SHIFTED INTO NEUTRAL WITHOUT WARNING. THAT CONTACT WOULD HAVE TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. BMW OF COLUMBIA (250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, (803) 404-5400) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156006December 4, 2018
AIR BAGS
I WAS T BONED BY ANOTHER DRIVER AND MY AIRBAG DIDNT DEPLOY. MY CAR WAS GOING APPROX 20MPH AND THE OTHER VEHICLE OVER 60MPH. STRUCK DIRECTLY IN CENTER OF CAR ON PASSENGER SIDE AND ONLY TH PASSENGER SIDE WINDOW AIRBAG WAS THE ONLY ONE TO DEPLOY. THERE WAS NO PASSENGER IN MY CAR. I WAS KNOCKED OUT BY HITTING THE SIDE PANEL AND STEERING WHEEL. I WAS IN MOTION TURNING INTO MY WORK ACROSS A HIGHWAY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11149875November 7, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING OVER 70 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING IN THE MIDDLE LANE. WHILE THE VEHICLE WAS COASTING TO THE SIDE OF ROAD, IT DRASTICALLY DECELERATED AND LOST POWER, WHICH MADE IT EXTREMELY DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. THE DRIVER EXPERIENCED WHIPLASH, CUTS, AND BRUISES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE IF THERE WOULD BE AN INVESTIGATION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11123330August 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
HARD TOP WILL NOT COMPLETELY CLOSE HARD TOP WAS LEAKING ELECTRIC MODULE WENT OUT FUEL PUMP WENT OUT I PURCHASED THIS VEHICLE ON MARCH 30TH AND IT HAS BEEN IN THE SHOP MORE THAN I HAVE DRIVEN IT. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT. I JUST HAD TO PAY $2300 IN REPAIRS TO THE FUEL PUMP AND ELECTRIC MODULE. I HAD TO TAKE THE CAR BACK BECAUSE THE HARD TOP IS NO LONGER FUNCTIONAL. I CURRENTLY HAVE AN EXISTING COMPLAINT WITH YOUR AGENCY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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