BMW 335i Complaints

831 consumer complaints on file.

#10286161October 3, 2009
SERVICE BRAKES, HYDRAULIC
BMW 335I MASTER BRAKE AND ABS SYSTEM FAILURE WITHOUT PARTS AVAILABLE IN USA, CANADA, NOR EUROPE TO EFFECT REPAIR. BMW WILL NOT EXPLAIN THE ABSENCE OF PARTS TO SOLVE THE PROBLEM. VEHICLE CANNOT BE CURRENTLY SERVICED WITH NO ESTIMATE FOR PART AVAILABILITY. SUSPECT AN EXTENSIVE PROBLEM HAS NOT YET SURFACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284211September 16, 2009
TIRES, SUSPENSION:FRONT, TIRES:TREAD/BELT
TIRE CUPPING ON 3 SERIES BMWS. CAUSE UNKNOWN. DEALER STATES ITS A TIRE ISSUE. IF ONE LOOKS ON ANY OF THE CAR FORUMS ONLINE, YOU QUICKLY CAN DETERMINE THERE IS A HUGE ISSUE WITH TIRE CUPPING ON THESE VEHICLES. I OWN A 2007 335I BMW. I'M HAVING TO REPLACE THE TIRES @ 19K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280944August 19, 2009
FUEL SYSTEM, GASOLINE
HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND THE CAR IMMEDIATELY LOST POWER. ACCORDING TO THE DEALER THE PUMP FAILED BECAUSE IT DOES NOT REACT WELL TO SULFUR IN THE GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280888August 18, 2009
FUEL SYSTEM, GASOLINE
THE FUEL PUMP/ INJECTOR PROBLEM IN BMW335I TWIN TURBO CHARGED ENGINES. THE CAR SUDDENLY GETS INTO A LIMP MODE(DROP POWER AND ENGINE MALFUNCTION LIGHTS ON) WHEN DRIVING ON FREEWAYS/RAMPS ETC. FUEL PUMP REPLACED. THE PROBLEM OCCURS AGAIN IN 2 MONTHS. FUEL INJECTORS REPLACED. DON'T KNOW IF THIS WILL OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280292August 12, 2009
ENGINE AND ENGINE COOLING
I WAS DRIVING MY CAR FROM FLORIDA TO NEW MEXICO AS PART OF A MILITARY CHANGE OF STATION. I WAS ON MY SECOND DAY OF THE TRIP, FROM FORT WORTH, TX TO PORTALS, NM, WHEN I EXPERIENCED SIGNIFICANT LOSS OF POWER 5 TIMES IN A 200 MILE DISTANCE (NO WARNING, NO WARNING LIGHTS ON THE DASH). TWICE, THE CAR TURNED ITSELF OFF SUDDENLY, DISABLING THE POWER STEERING, WITH NO WARNING AT ALL. ONCE WAS AT HIGH SPEED ON THE INTERSTATE; THE OTHER WAS IN THE MIDDLE OF A SMALL TOWN. THANKFULLY IT DID NOT CAUSE AN ACCIDENT EITHER TIME. THIS IS THE FIRST TIME I HAVE EVER EXPERIENCED THIS PROBLEM AND IT HAS HAPPENED TWICE IN ONE DAY. BMW OF NORTH AMERICA HAS BEEN CONTACTED REGARDING THESE INCIDENTS. IT IS A 90 MINUTE DRIVE ON VERY DESOLATE ROADS TO THE NEAREST DEALERSHIP IN LUBBOCK, TX, SO I HAVE REQUESTED THAT THE CAR BE TAKEN TO THE DEALERSHIP FOR SERVICE AS IT IS UNSAFE FOR ME TO DRIVE IN THIS CONDITION. I AM AWAITING A RESOLUTION TO MY PROBLEM FROM BMW OF NORTH AMERICA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279116August 3, 2009
VISIBILITY
CATASTROPHIC FAILURE OF THE SUNROOF ON MY 3.35I BMW COUPE 2008 MODEL. NO KNOWN CAUSE. IT JUST EXPLODED AND SHOWERED THE PASSENGER COMPARTMENT WITH GLASS SHARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277399July 20, 2009
LATCHES/LOCKS/LINKAGES
CAN NOT UNLOCK DOORS USING THE KEY FOB! ONLY DRIVER DOOR CAN BE OPENED MANUALLY USING THE KEY INSIDE THE KEY FOB! NO OTHER DOORS COULD BE OPENED EVEN MANUALLY USING THE INTERIOR DOOR HANDLES! (THIS IS A DESIGN FLAW THAT NEEDS TO BE CORRECTED OTHERWISE IT CAN CAUSE SERIOUS ISSUES IF PROBLEM OCCURS IN AN ACCIDENT THAT COULD MAKE EXITING THE VEHICLE VERY DIFFICULT TO IMPOSSIBLE ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276301July 10, 2009
FUEL SYSTEM, GASOLINE
WHEN STARTING MY CAR THE ENGINE JERKED AND ALMOST STALLED ON START-UP. ALSO UNDER NORMAL DRIVING CONDITIONS CAR ACCELERATION IS SLUGGISH AND IS "JERKY" DURING BRAKING. THIS HAS BEEN A RECURRING PROBLEM SINCE I TOOK DELIVERY IN OCTOBER 2007. FUEL PUMP AND FUEL INJECTORS HAVE BEEN REPLACED TWICE. CAR IS IN THE SHOP ON AVERAGE OF ONCE EVERY 3 WEEKS! DEALER CONTINUES TO REPLACE PARTS BUT THE SAME PROBLEM OCCURS. PARTS SEEM TO BE DEFECTIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276205July 9, 2009
FUEL SYSTEM, GASOLINE
HIGH PRESSURE FUEL PUMP FAILED ON MY CAR TWICE 1ST INSTANCE - 3000 MILES ON CAR - 2 MONTHS OLD - OCTOBERISH OF 07 - SYMPTOMS WERE LONG CRANKING - TAKING 5-10 SECONDS TO START - OCCASIONALLY 20-30 SECONDS. (COMPLAINT WAS NEVER FILED - DEALER REPLACED UNDER WARRANTY) 2ND INSTANCE - JUST A FEW WEEKS AGO - NO WARNING - DRIVING AWAY FROM MY HOUSE, PULLING INTO A BUSY STREET, SUDDENLY ALMOST NO POWER, AND ALMOST STALLED, AND WOULD HAVE IF I DIDN'T GET THE CLUTCH IN AND FOOT ON THE GAS AS QUICK AS I DID. CAR WENT INTO LIMP MODE AND WAS BARELY DRIVABLE. HAD TO ABUSE THE CLUTCH JUST TO GET IT TO MOVE WITHOUT STALLING, FELT LIKE IT HAD MAYBE 50 HORSEPOWER IF I WAS LUCKY. NO EXAGGERATION. - WOULD OCCASIONALLY STALL AT IDLE AT THIS POINT. BARELY LIMPED A FEW BLOCKS HOME. (THIS FUEL PUMP WAS THE 2ND IN THE CAR, HAD ABOUT 25,000 MILES ON IT AND ABOUT 1.5 YEARS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275635July 2, 2009
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, OTHER
2007 335I COUPE - CAR EXPERIENCES A SUDDEN LOSS OF POWER WHILE DRIVING AT NORMAL SPEEDS. CAR OMITS MALFUNCTION WARNING LIGHTS ON THE DASHBOARD. THIS CAR HAS HAD THIS HAPPEN NOW AT LEAST 3 TIMES. THE PREVIOUS TWO TIMES BMW DEALER FOUND FAULTY FUEL PUMPS AND REPLACED. NOW, BMW DEALER CLAIMS THE CAR NEEDS NEW CAM SHAFTS IN THE CAR, MEANWHILE ENGINE HAS BEEN TAKEN OUT OF THE VEHICLE COMPLETELY TO ATTEMPT THE REPAIR. IT SEEMS LIKE BMW DOES NOT WANT TO ACKNOWLEDGE THAT THE CAR HAS MAJOR ISSUES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270328May 29, 2009
POWER TRAIN:MANUAL TRANSMISSION
FACSIMILE FROM SENATOR BOB CORKER ON BEHALF OF CONSTITUENT RE PROBLEMS WITH HIS 2007 335I TRANSMISSION BMW. *NJ IN DEC 2007, PART OF THE MANUAL TRANSMISSION WAS REPLACED. THE PART KNOWN AS THE FRICTION PAD. THE CONSUMER STATED THERE WERE MULTIPLE REPORTS OF THE TRANSMISSION FAILING AND SMOKE WISPING OUT FROM UNDER THE HOOD. THE CONSUMER STATED HE INHALED THAT MATERIAL IN ITS SMOKE FORM, NOT ITS DUST FORM. HE WAS ALSO TOLD, THE SLAVE MASTER CYLINDER'S FLUID ALSO PRODUCED ADDITIONAL SMOKE. THE CONSUMER STATED HE COMPLAINED OF AN OVERPOWERING INTENSE BURNING RUBBER SMELL AS THE FIRST EXPOSURE. THE CONSUMER WAS ALSO TOLD, THE SEEPING FLUID WAS A POSSIBLE CAUSE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268221May 8, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 BMW 335I. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLS. THE RADIO AND INSTRUMENT PANEL LIGHTS REMAIN FUNCTIONAL, BUT ALL THE OTHER COMPONENTS STOP WORKING. THE VEHICLE WAS TOWED TO THE DEALER. THEY PLACED GASOLINE IN THE FUEL TANK AND THE VEHICLE STARTED IMMEDIATELY. THE CONTACT STATED THAT THE VEHICLE HAD AT LEAST A QUARTER TANK OF GAS AND THAT THE LOW FUEL INDICATOR HAD NOT ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE HAS RECURRED AT LEAST FOUR TIMES SINCE THE REPAIR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER 3 TIMES. THE SECOND TIME SHE TOOK THE VEHICLE BACK TO THE DEALER, THE FUEL GAUGE DISPLAYED 70 MILES REMAINING IN THE FUEL TANK. THE CONTACT WAS ADVISED TO KEEP AS MUCH GASOLINE IN HER VEHICLE AS POSSIBLE. WHEN THE FAILURE RECURRED THE THIRD TIME, THE MECHANIC STATED THAT THE RIGHT FUEL LEVEL SENSOR NEEDED TO BE REPLACED. AFTER THE FUEL LEVEL SENSOR WAS REPLACED, THE SERVICE ENGINE LIGHT ILLUMINATED ON THE VEHICLE. DURING THE FOURTH VISIT TO THE DEALER, THEY REMOVED THE FUEL TANK AND FOUND THAT ONE OF THE FUEL LINES WAS PINCHED. THE DEALER RE-ATTACHED THE FUEL RETURN LINE. ONE MONTH LATER, THE VEHICLE STALLED AGAIN AND DISPLAYED THAT THERE WAS 94 MILES OF FUEL REMAINING IN THE VEHICLE. THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE. THE CONTACT PLACED GASOLINE IN THE VEHICLE AND DROVE TO THE DEALER. TESTS WERE PERFORMED ON THE RIGHT LEVEL SENDER, THE HARNESS WAS DISCONNECTED AT THE JBE SENSOR, WIRES WERE REPLACED, AND THE HARNESS WAS REASSEMBLED. THE DEALER TEST DROVE THE VEHICLE AND IT PERFORMED NORMALLY FOR THREE WEEKS. RECENTLY, THE VEHICLE STALLED WHILE TRAVELING 40 MPH. THE FUEL GAUGE DISPLAYED 56 MILES REMAINING IN THE TANK. SHE PLACED FUEL IN THE VEHICLE, BUT THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE FAILURE MILEAGE WAS 7,025 AND CURRENT MILEAGE WAS 14,425. UPDATED 06/09/09. *LJ UPDATED 06/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266723April 25, 2009
FUEL SYSTEM, GASOLINE
HAVE HAD FUEL PUMP FAILURE FOUR TIMES THIS MONTH NUMEROUS OTHER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265659April 16, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2008 BMW 335I. WHILE DRIVING APPROXIMATELY 60 MPH ON AN INCLINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE TURNED OFF. THE ENGINE STALLED UNEXPECTEDLY AND THEN RESTARTED TO RESUME NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES BEFORE THE CONTACT REACHED HER DESTINATION. THE ENGINE FAILED TO RESTART AFTER THE FINAL OCCURRENCE. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FUEL PUMP CONTRIBUTED TO THE FAILURE. THE FUEL PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 13,400 AND CURRENT MILEAGE WAS 13,600. UPDATED 05/14/09. *LJ UPDATED 05/14/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263537March 29, 2009
TIRES, TIRES:SIDEWALL
SIDEWALL BULGE ON TIRE. UNKNOWN CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261903March 15, 2009
FUEL SYSTEM, GASOLINE
PURCHASED A BMW 335I COUPE FROM BMW OF MANHATTAN AND IT HAS BROKEN DOWN HALF A DOZEN TIMES AND SPENT OVER 30 CONSECUTIVE DAYS AT THE SERVICE DEPT. WHEN IT BROKE DOWN THE FIRST TIME DUE TO FAULTY FUEL PUMP THAT I WAS TOLD IS ON BACK ORDER THEN BROKE DOWN FEW MORE TIMES DUE TO SIMILAR PROBLEMS INCLUDING RECENTLY CAR DYING ON ME DUE TO FUEL INJECTOR MALFUNCTION. 23K MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259776February 24, 2009
ENGINE AND ENGINE COOLING
WE WERE DRIVING ON THE FLORIDA TURNPIKE FOR ~100 MILES AND THEN EXITED. AT THE FIRST RED LIGHT THE CAR STALLED AND REFUSED TO RUN NORMALLY. IT SPUTTERED AND STALLED REPEATEDLY. WE WERE FORTUNATE THAT A DEALER WAS WITHIN 1 MILE AND WAS ABLE TO EFFECT REPAIR. THE PROBLEM WAS FAILURE OF A PRESSURE PUMP WHICH WE WERE TOLD IS A KNOWN PROBLEM WITH CAR. BMW HAS NOT DESPITE THE FREQUENCY OF THIS PROBLEM PUT OUT A SAFETY RECALL. THIS IS A VERY UNSAFE PROBLEM. HAD THE PUMP FAILED A FEW MINUTES EARLIER WE WOULD HAVE STALLED ON THE FL. TURNPIKE WHILE TRAVELING 70 MILES PER HOUR. THE GOVERNMENT SHOULD REQUIRE BMW RECALL ALL VEHICLES WITH THIS PUMP. OUR CAR HAD ONLY 4400 MILES ON IT AT TIME OF FAILURE AND WAS IN FRO SERVICING 3 WEEKS PRIOR. THERE IS NO EXCUSE FOR THIS CONDITION. WHEN WE CONTACTED THE DEALER ON THE PHONE WHO REPAIRED OUR VEHICLE HE DIAGNOSED THE PROBLEM ON THE PHONE. OBVIOUSLY THIS IS A WELL KNOWN TO BMW AND FREQUENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256896January 29, 2009
FUEL SYSTEM, OTHER, ELECTRONIC STABILITY CONTROL (ESC), LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
I PURCHASED A NEW 2007 BMW 335I FROM BMW OF HONOLULU IN JAN 2007. 4 MONTHS LATER THE CAR STALLED WITH MY WIFE AND SON IN THE MIDDLE OF TRAFFIC. CAR WAS TOWED IN TO BMW AND REMAINED THERE FOR OVER A MONTH. BMW COULD NOT GIVE ME A STATUS AS TO WHAT WAS GOING ON, NOR DID THEY TRY TO CONTACT ME. EVENTUALLY, I WAS TOLD IT WAS THE FUEL PUMP, WHICH I WOULD THINK WOULD BE A RECALL ITEM. THEY KNEW OF THE PROBLEM BUT DID NOT INFORM THEIR CUSTOMERS UNTIL CARS WERE TOWED IN TO THE DEALERSHIP. MY CAR IS IN THE SHOP NOW FOR SOME OTHER ISSUE. IT HAS BEEN TOWED IN 3 TIMES AND DRIVEN IN FOR OTHER REPAIRS 7 OTHER TIMES IN 2 YEARS. THIS HAS COST ME TO MISS WORK AND MOST OF ALL AN INCONVENIENCE TO MY FAMILY. USUALLY THERE IS NO LOANER AVAILABLE, SO YOU HAVE TO WAIT FOR A SHUTTLE WHICH DRIVES ALL OVER THE ISLAND DROPPING OFF EVERYONE ELSE WHO IS THERE HAVING THEIR 335I WORKED ON. I HAVE COMPLAINED WITH BMW OF NORTH AMERICA AND THEY FINALLY AGREED TO PAY A MONTHS CAR PAYMENT AND INSURANCE. I HAVE RECENTLY SUBMITTED ANOTHER ONLINE COMPLAINT WHICH I HAVE RECEIVED NO RESPONSE. SPOKE WITH BMW OF HONOLULU MANAGEMENT AND THEY ARE SUPPOSEDLY IN THE PROCESS OF BUYING BACK THE CAR AND TRYING TO PUT ME IN ANOTHER 335I. DON'T KNOW IF I WANT TO DO THAT. WHAT KILLS ME IS THEIR RELUCTANCE TO KEEP ME INFORMED OF ANYTHING. THEY TELL ME, I WILL GET THIS INFORMATION TO YOU ON A CERTAIN DAY AND I DON'T HEAR FROM THEM FOR DAYS AT A TIME. THE ONLINE BLOGS ARE AMAZING. THEIR COMMENTS SOUND EXACTLY LIKE MINE. I JUST RETIRED FROM THE U.S. NAVY AND I WORK WITH JAGS AT A JOINT HEADQUARTERS COMMAND IN HAWAII AND THEY HAVE DIRECTED ME TO SEEK ADVICE FROM A CIVILIAN ATTORNEY. I WOULD REALLY LIKE TO SUE BMW FOR ALL THEY HAVE PUT ME AND MY FAMILY THROUGH. BEING THAT THEY KNEW OF THIS ISSUE AND HAVE NOT INFORMED THE CUSTOMERS I AM SURPRISED THAT NO ONE HAS BEEN KILLED YET. I THINK THIS IS A SAFETY ISSUE AND SHOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256245January 25, 2009
LATCHES/LOCKS/LINKAGES
DOOR LOCKS PERMANENTLY LOCKED FROM INSIDE OF CAR WHILE I WAS I STOPPED AT A MALL PARKING SPOT WITH WIFE AND 9 MONTH OLD SON. I COULD NOT UNLATCH THE DOORS BY USING THE DOOR UNLOCK BUTTON AND THROUGH THE KEY UNLOCK BUTTON. (SECOND TIME THIS HAS HAPPENED SINCE MY OWNERSHIP BEGAN AT 14400 MILES AND THIRD IN CARS TOTAL HISTORY ACCORDING TO THE OWNERSHIP RECORD). CAR IS STILL UNDER WARRANTY UNTIL DECEMBER 24 2011. JUST HAD THIS PROBLEM FIXED ON 1/8/2009 AT PERILLO BMW IN CHICAGO IL.I HAD TO ROLL DOWN MY WINDOW, CLIMB OUT, AND THEN TAKE THE KEY OUT OF THE KEY FOB AND UNLOCK THE DRIVER DOOR. I HAD TO HAVE MY WIFE CLIMB IN BACK TO GET SON OUT OF SEAT AND PASS HIM FORWARD TO THE FRONT SEAT SO I COULD GET HIM OUT THROUGH THE DRIVERS DOOR. SHE CLIMBED BACK INTO FRONT AND GOT OUT DRIVERS DOOR. THIS TOOK APPROXIMATELY 4-5 MINUTES. IF THERE WAS AN ACCIDENT OR A CAR FIRE, THERE IS NOW WAY I COULD HAVE GOTTEN MY FAMILY OUT IN A HURRY. THIS PROBLEM HAS BEEN REPORTED ON NUMEROUS BMW CAR CLUB SITES AND THERE IS REALLY NO QUICK FIX BUT TO REPLACE DOOR LOCK ACTUATOR OR FUSES. EVEN WHEN THESE PARTS ARE REPLACED, THE PROBLEM HAPPENS TIME AND TIME AGAIN. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256251January 25, 2009
FUEL SYSTEM, GASOLINE
CAR LOSES POWER AND SHAKES. CHECK ENGINE LIGHT COMES ON. CAR DIES AND MUST BE TOWED. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME 6 MONTHS AGO THE FUEL PUMP WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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