BMW 335i Complaints
831 consumer complaints on file.
- #10560241January 16, 2014EXTERIOR LIGHTING, ENGINE, ELECTRICAL SYSTEM
ADAPTIVE HEAD LIGHT SYSTEM FAILURE WHILE DRIVING DOWN THE INTERSTATE. THIS IS THE THIRD TIME THE UNIT HAD BEEN REPLACED WITHIN 4 YEARS AND UNDER 65K MILES. EVERY TIME THIS WAS A NON AGGRAVATED ISSUE AND NOT COVERED BY THE DEALER. FURTHERMORE, WHILE DRIVING THE CAR AROUND A CORNER AT A MODERATE RATE OF SPEED I NOTICED THE CAR MAKING AN ABNORMAL NOISE. UPON PULLING OVER AND INSPECTING FURTHER, IT WAS FOUND TO BE A SHREDDED BELT WHICH HAD THROWN ITSELF EVERYWHERE INSIDE THE ENGINE BAY. ONCE IT WAS TOWED TO BE REPAIRED, IT WAS DISCOVERED THAT THE POWER STEERING PULLEY CONTACTED THE FRONT BAR AND, BREAKING THE PULLEY IN HALF, CAUSING IT TO HAVE SHARP EDGES WHICH DIRECTLY CUT THE BELT IN HALF AND RESULTED IN THE BELT BEING WRAPPED AROUND THE PULLEY AND VARIOUS ENGINE COMPONENTS. THERE IS NOT ENOUGH CLEARANCE AS A RESULT OF A FACTORY/MANUFACTURER DEFECT AND NOW I AM OUT ON THE BILL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557854December 30, 2013AIR BAGS, SEAT BELTS
DURING NORMAL DRIVING CONDITIONS THE AIRBAG AND SEATBELT TENSIONER SYSTEM FAIL LIGHTS CAME ON. WE DROVE HOME AND THE LIGHTS STAYED ON EVER SINCE. TRIED RESETTING THE COMPUTER SYSTEM BUT LIGHTS REMAIN ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553483November 22, 2013SERVICE BRAKES
I GOT MY NEW 2013 BMW 335I IN FEB OF THIS YEAR AND SO FAR HAVE BEEN INVOLVED IN 2 COLLISIONS DUE TO WHAT I CONSIDER AS A "BRAKE FAILURE". BOTH ACCIDENTS HAPPEN AT SLOW TO MEDIUM SPEED [25 - 40MPH] AND BOTH TIMES THE CAR JUST KEPT ROLLING AND IT FELT LIKE THE ABS SYSTEM WAS JUST NOT WORKING. I WAS TOTALLY SHOCKED AS I HAVE BEEN DRIVING BMW'S FOR THE PAST 6+ YEARS AND NONE OF MY PREVIOUS CARS (2006 330I AND 2008 X5) HAD ANY BRAKING ISSUES AND THEY WOULD STOP WHEN NEEDED. ALTHOUGH THESE ACCIDENTS WEREN'T OF VERY SERIOUS NATURE BUT THEY SCREWED UP MY INSURANCE AND PUT ME INTO A RENTAL CAR FOR MORE THAN 2 MONTHS. ?*TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548369October 18, 2013SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
COMPLETE FAILURE OF ABS PUMP AND STABILITY CONTROL WITH ONLY 29000 MILES. COST TO REPAIR THIS BASIC SAFETY SYSTEM OVER $2900. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548301October 17, 2013AIR BAGS, SEATS
FAULT IN PASSENGER RESTRAINT SYSTEM ERROR IS BEING CONSISTENTLY DISPLAYED. FRONT PASSENGER SEAT MAT SENSOR WAS RECALLED FOR PRIOR MODEL YEARS BUT NOT FOR 2008. THIS RECALL SHOULD BE EXTENDED TO 2008 MODEL YEAR. MY VIN WAS NOT ON RECALL LIST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546800October 4, 2013FUEL/PROPULSION SYSTEM, ENGINE, SERVICE BRAKES
## VIN PASSED ## BMW 335 2008 ## PURCHASED CAR W/ 18000 MILES AND MY 2ND FUEL PUMP IS ON ITS WAY OUT (SCHEDULING APPT NEXT WEEK), BRAKES MAKE NOISE WHEN BRAKING (PADS ARE FINE), AND LOW PRESSURE FUEL SENSOR IS NOW THROWING FUEL PRESSURE CODE 29F3.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546471October 2, 2013STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE RUBBER SEAL AROUND THE FROND WINDSHIELD CRACKS AND FALLS/FLIES OFF. I HAVE HAD THIS HAPPEN ON 2 DIFFERENT (2006, AND 2010 WITH ONLY 17000 MILES) BMW 3 SERIES. I HAVE SPOKEN TO BMW AND WAS TOLD THIS IS NOT A WARRANTY ITEM. PLEASE LOOK INTO THIS. IT COULD A DEFECTIVE PART THAT COULD CAUSE GREAT RISK. THANKS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543454September 13, 2013ELECTRICAL SYSTEM
9/11/2013 AT APPROXIMATELY 9:25 AM EST MY 2008 BMW 335I SPONTANEOUSLY CAUGHT FIRE FROM WHAT SEEMS TO BE AN ELECTRICAL PROBLEM IN THE DASH BOARD AREA. I WAS MAKING MY DAILY COMMUTE TO WORK WHEN THE AC UNIT SHUT OFF AND THEN TURNED BACK ON WITH THICK BLACK SMOKE POURING INTO THE CABIN OF THE CAR. NATURALLY I ROLLED THE WINDOWS DOWN TO ALLOW THE SMOKE TO CLEAR SO THAT I COULD PULL OVER OUT OF TRAFFIC. THIS MADE MATTERS WORSE, THE SMOKE THICKENED, THE HORN STARTED HONKING AS IF SOMEONE WAS HOLDING THE HORN DOWN, AS I WAS PULLING THE CAR OVER TO THE SIDE OF THE ROAD THE SMOKE BECAME UNBEARABLE, I WAS FORTUNATE TO ESCAPE THE CAR AS THE FIRE RIPPED INTO THE CABIN CONSUMING THE ENTIRE VEHICLE WITHIN JUST MINUTES. THE CAR IS NOW TOTALED AND MY INSURANCE IS INVESTIGATING. MY QUERY IS WHAT IF I HAD OTHER PEOPLE IN MY CAR? WHAT IF MY CAR WAS IN MY GARAGE? WHAT IF I HAD YOUNGER CHILDREN IN THE CAR? JUDGING ON HOW QUICKLY THE CAR WAS ENGULFED IN FLAMES I KNOW FOR A FACT THAT EVEN IN MY VERY ABLE CONDITION REMOVING TWO YOUNG CHILDREN FROM THE BACK SEAT OF THE CAR WOULD HAVE BEEN IMPOSSIBLE, THIS NEEDS TO BE LOOKED INTO! SEEING AS BMW'S TARGETED AUDIENCE IS MIDDLE TO UPPER CLASS FAMILIES I WONDER IF THE PUBLIC KNOWS OF THE RISKS? I KNOW I SURE DIDN'T, HOWEVER AFTER REVIEWING THE BLOGS AND POSTS ONLINE I HAVE SEEN COUNTLESS OTHER SCENARIOS UNFOLD ALMOST IDENTICAL TO MINE AND I KNOW I AM NOT ALONE. I AM CURRENTLY DEALING WITH MY INSURANCE AND I AM SURE THEY WILL BE IN TOUCH WITH BMW AS THE CAR WAS STILL UNDER 100,000 MILES AND JUST AT 5 YEARS OF AGE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10543298September 12, 2013SERVICE BRAKES, WHEELS
THIS COMPLAINT IS CONCERNING MY 2011 BMW 335I. I HAVE BEEN HAVING PROBLEMS WITH MY BMW SINCE ABOUT 9000 MILES ON THE VEHICLE. THE BRAKES KEEP LOCKING, THE ROTORS KEEP GRINDING AND GROOVING, NOSE COMING FROM THE BRAKES WHILE DRIVING AND STOPPING, AND THE DEALER HAS CHANGED THEM MORE THAN 3 TIMES AND THE ISSUES CONTINUES TO HAPPEN. THEY ADVISED ME THAT THEY CANNOT FIX IT AND THERE IS NOTHING ELSE THEY CAN DO. PLEASE HELP ME WITH MY VEHICLE ISSUE. IT HAS BEEN PARKED FROM MORE THAN A YEAR AND A HALF AND I FEEL THAT IT IS A SAFETY ISSUE. I FEEL LIKE MY LIFE IS IN DANGER IF I DRIVE THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10541720September 3, 2013ENGINE AND ENGINE COOLING
WHY DRIVING MY VEHICLE, I RECEIVED A YELLOW WARNING FOLLOWED IMMEDIATELY BY A RED WARNING. WHILE TRYING TO UNDERSTAND THE ISSUE THE CAR BEGAN TO LOSE POWER, CAUSING UNSAFE HIGHWAY HANDLING. ONCE I WAS ABLE TO GET OVER, IT WAS DETERMINED THAT THE CAR WAS OVERHEATING. THE WATER PUMP FAILED RENDERING THE CAR DISABLED. I HAVE DRIVEN QUITE A FEW CARS AND HAVE NEVER SEEN A WATER PUMP DISABLE THE CAR SO QUICKLY AND CREATE A DANGEROUS CONDITION. UPON DOING SOME RESEARCH, TALKING TO REPAIR MECHANICS THIS PROBLEM APPEARS TO HAPPEN ALL TOO OFTEN IN BMW'S. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538199August 31, 2013ELECTRICAL SYSTEM
BMW OF NORTH AMERICA REFERENCE: BMW 335I CABRIO VIN: [XXXX] I WOULD LIKE TO BRING TO YOUR ATTENTION THE RESPONSE OF ADVANTAGE BMW, HOUSTON, TEXAS IN ADDRESSING RECALL CAMPAIGN NO. 13V-044: POWER SUPPLY SYSTEM (NOTICE MAILED BY BMW OF NORTH AMERICA). THIS NOTIFICATION ARRIVED AT MY HOME [XXXX] VIA THE USPS ON 30 AUGUST, 2013. THE INSTRUCTION, UNDER THE SECTION PRECAUTION FOR YOUR SAFETY, 1) CONTACT YOUR AUTHORIZED BMW CENTER IMMEDIATELY TO HAVE THE NECESSARY REPAIR PERFORMED AS SOON AS POSSIBLE (ALL CAPS PER THE BMW LETTER). I CALLED ADVANTAGE BMW THIS MORNING, 31 AUGUST 2013 TO MAKE ANY APPOINTMENT AND WAS TOLD 'THAT NOTICE HAS BEEN OUT FOR A FEW MONTHS, AND WE WILL DEAL WITH IT AT THE NEXT SERVICE INTERVAL". PLEASE ADVISE WHAT STEPS YOU INTEND TO TAKE TO HAVE THE DEALERSHIP (THAT SOLD ME THIS CAR IN NEW CONDITION) CARRY OUT WORK THAT IS MANDATED BY THE NATIONAL HIGHWAY TRAFFIC ADMINISTRATION. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533405August 3, 2013ENGINE, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I WAS DRIVING VEHICLE ON 295 NEAR HAMILTON NJ AND WHILE ACCELERATING THE CAR LOST POWER. THE CAR WAS NOT RESPONSES AND WHEN I WOULD TRY TO PRESS ACCELERATOR THE CAR AND STEERING WHEEL SHOOK VIOLENTLY. THE SERVICE ENGINE LIGHT CAME ON. THE SPEED RAPIDLY DECREASED AND PUT ME IN VERY DANGEROUS SITUATION. I WAS VERY LUCKY THAT I WAS ABLE TO PUT HAZARD LIGHTS ON AND PULL TO SHOULDER. I TURNED CAR OFF AND RESTARTED AND THE CAR, THE SERVICE ENGINE LIGHT TURNED OFF AND I IMMEDIATELY DROPPED CAR OFF AT DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10531871July 25, 2013SUSPENSION, ELECTRICAL SYSTEM, STRUCTURE, STEERING
DRIVING NORMALLY, ABOUT TO MAKE A TURN ONTO A STREET MY POWER STEERING FAILS AND I GET A LIGHT ON THE DASHBOARD ABOUT BATTERY CHARGING MALFUNCTION. UPON FURTHER INVESTIGATION IT TURNS OUT MY ACCESSORY BELT THAT DRIVES THE AC COMPRESSOR, POWER STEERING PUMP AND ALTERNATOR WAS COMPLETELY SHREDDED AND NOT ON THE PULLEYS. I HAVE DAMAGE TO MULTIPLE PULLEYS IN MY CAR. MY POWER STEERING PULLEY IS MISSING BIG CHUNKS BECAUSE OF IMPACT WITH THE SUB-FRAME. THIS IS A KNOWN SERVICE BULLETIN ( SIB 11 09 08 ) THE POWER STEERING PULLEY IMPACTS THE SUB-FRAME BECAUSE OF MOTOR MOVEMENT WHEN HITTING BUMPS ETC.. THIS CAUSED MY BELT TO BE RIPPED INTO SHREDS AND BREAK OFF BIG CHUNKS OF MY POWER STEERING PULLEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10531662July 24, 2013LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
MY CAR KEYS CANNOT UNLOCK ALL THE DOORS. I HAD TO REMOVE THE KEY FROM THE REMOTE AND USE THE KEY TO MANUALLY OPEN THE DRIVER SIDE DOOR. THE FRONT PASSENGER DOOR AND BOTH DOORS AT THE REAR PASSENGER SEATS CANNOT BE OPENED. THERE IS NO WAY THE DOORS CAN BE OPENED FROM THE INSIDE ONCE IT IS LOCKED. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IN THE EVENT OF AN EMERGENCY FROM A CAR FIRE, PEOPLE IN THE CAR (PASSENGER SIDE CANNOT UNLOCK THE DOOR TO GET OUT AND THE DOORS CANNOT BE OPENED FROM THE OUTSIDE. I SEE THIS A POTENTIAL LIABILITY AND I AM SURPRISED WHY NO AUTHORITIES HAVE STEPPED UP AND INITIATE AN INVESTIGATION. DOES THAT MEAN WHEN ONLY THERE IS A FATAL INCIDENT THAT PEOPLE WILL START INVESTIGATION? I BROUGHT MY CAR TO THE DEALERSHIP AND THEIR APPOINTMENT TIME IS FULLY BOOKED TILL NEXT WEEK. THEY DON'T SEEM TO EVEN THINK THIS COULD RESULT IN POTENTIALLY DANGEROUS AND SAFETY ISSUE. IF THIS WEBSITE IS DEDICATED TO WHAT IS PROFESS TO DO, THEN I HOPE TO SEE ACTION. THIS HAS BEEN A KNOWN PROBLEM WITH BMW BUT I AM SURE OTHER MAKES ALSO HAVE THIS SAFETY CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524582July 12, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER'S SIDE SEAT BELT FAILED TO TIGHTEN AND PROPERLY SECURE THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE SEAT BELT COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524596July 12, 2013SERVICE BRAKES
ABS HYDRAULIC UNIT FAILURE. MANY BMW VEHICLES OVER THE PAST 10 YEARS HAVE HAD VARIOUS ISSUES WITH THEIR BMW ABS SYSTEMS. THIS IS A SERIOUS SAFETY ISSUE. PER BMW MEMBER SITES AND THE FACT THAT BMW PUT OUT A REPAIR KIT FOR THE PROBLEMS SHOULD CONFIRM THAT A LOT OF BMW AUTOS HAVE THIS ABS PROBLEM. THE REPAIR/ REPLACEMENT IS $4000.00 ON AVERAGE AND I FEAR PEOPLE CAN'T AFFORD THAT AND ARE DRIVING WITH NO ABS AND MOST TIMES TRACTION CONTROL, I MYSELF STILL HAVEN'T FIXED MINE DUE TO THE EXPENSE. LOCAL BMW SAYS OUT OF WARRANTY, TOO BAD ; BUT NO WAY A $50K CAR HAS THIS BIG A DEFECT UNDER 50,000 MILES. PLEASE LOOK INTO THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523483July 6, 2013ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHIN THE FIRST MONTH OF PURCHASING THIS VEHICLE I STARTED TO EXPERIENCE PROBLEMS ROLLING UP AND DOWN THE REAR PASSENGER WINDOW. IT WASN'T TOO LONG, THEN FRONT WINDOW MALFUNCTIONED. THE AREA OF CONCERN IS FOR SAFETY WHILE DRIVING IN REGARDS TO RAIN COMING IN CAR AND ATTACKERS. I WOULD LIKE TO KNOW THAT MY WINDOWS ARE OPERATING PROPERLY WHILE STOPPED. THE CHECK ENGINE LIGHT HAS ALSO COME ON TWICE SINCE NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522233June 28, 2013STEERING
THE STEERING WHEEL COLUMN LOCKS UP AND WILL NOT START AFTER DRIVING IT. IF I DRIVE NORMAL WITHOUT DOING ANYTHING OUT OF THE NORMAL IT LOCKS. I CAN'T RESTART THE CAR. I TURN THE STEERING BACK AND FORTH TO GET IT TO UNLOCK. I HAVE EVEN GONE AS FAR AS TO WAIT A FEW MINUTES AND THEM RESTART IT. I'M SCARED THE STEERING WHEEL WILL LOCK WHILE I'M DRIVING I HAVE A 6 YEAR OLD DAUGHTER AND I DON'T WANT OUT LIVES AT JEOPARDY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521448June 24, 2013SUSPENSION, WHEELS
REAR PASSENGER WHEEL, CRACKED AGAIN, LESS THAN A YEAR BEFORE I HAD TO PURCHASE A NEW WHEEL DUE TO CRACKS CAUSING IT TO SHIMMY. A YEAR LATER BMW TELLS ME THE SAME WHEEL IS CRACKED AGAIN CAUSING THE CAR TO SHIMMY. WHEELS COST $500. + PER WHEEL. AS A RESULT I REPLACED ALL THE WHEELS WITH A SET OF NEW AMERICAN RACING WHEELS, AND SHIMMY HAS GONE. THERE IS A PROBLEM WITH THESE WHEELS, I HAVE A FOUR DOOR SEDAN, NOT SPORTS PACKAGE, JUST STANDARD WHEEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521443June 24, 2013ELECTRICAL SYSTEM
ARRIVED DESTINATION, EXITED CAR, LOCKED DOORS VIA KEY FOB. RETURNED FOUR HOURS LATER, UNABLE TO UNLOCK DOORS. LIGHTS WENT ON, SO I KNEW KEY FOB WAS WORKING. HAD TO USE VALET KEY TO OPEN DRIVER'S DOOR, NO LOCKS ON OTHER DOORS. ONCE IN CAR TRIED TO USE DOOR OPEN BUTTON ON DASH, WOULD NOT WORK, TRIED TO UNLOCK DOOR FROM INSIDE, COULD NOT UNLOCK ANY OF THE DOORS. MY WIFE HAD TO CRAWL THROUGH OPEN WINDOW ON PASSENGER SIDE, AND MY TWO GUESTS HAD TO GO THROUGH WINDOWS TO SIT IN BACK SEAT. ONCE REACHING OUR NEXT DESTINATION ATTEMPTED TO USED THE DOOR RELEASE AGAIN, NOTHING, THEN TRIED THE DOOR HANDLES (FRONT AND BACK) WOULD NOT WORK, BACK SEAT PASSENGERS HAD TO EXIT THROUGH WINDOWS, AND ONCE WE REACHED HOME MY WIFE HAD TO SLIDE OVER CONSOLE GO OUT THE DRIVERS DOOR, THE ONLY DOOR THAT COULD BE OPENED FROM THE INSIDE. FYI BOTH MY WIFE AND I ARE SENIOR CITIZENS, AND NOT VERY HAPPY WITH THIS CURRENT EVENT. AS A RESULT ALL PASSENGERS WERE TRAPPED INSIDE CAR AS ALL DOOR LOCKS, EXCEPT DRIVERS FAIL AND NO WAY TO OPEN CAR, THIS COULD HAVE RESULT INTO A SERIOUS PROBLEM IF WE WERE IN AN ACCIDENT OF FIRE WITH 3 OF THE 4 DOORS NOT BEING ABLE TO OPEN FROM THE INSIDE. BROUGHT TO BMW DEALER NEXT DAY, THEY WANTED BETWEEN $800 AND $1,000. TO REPAIR DOOR LOCK ACTUATORS, UNABLE TO PAY THIS NOW, CAR IS SITTING HOME IN GARAGE. BMW NEVER OFFERED TO PAY THIS UNDER THE CURRENT CONDITIONS OF SO MANY COMPLAINTS, THIS SHOULD BE A RECALL. IT IS A SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0