BMW 328xi Complaints (2007)

198 consumer complaints on file.

#10458207May 12, 2012
AIR BAGS
AIRBAG SYSTEM FAILURE LIGHT CAME ON. BMW REFUSES TO FIX THE PROBLEM FOR FREE ALTHOUGH THIS PROBLEM SEEMS TO BE WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453264March 27, 2012
ELECTRICAL SYSTEM
THE RECALL ANNOUNCED IN THE NEW YORK TIMES TODAY (HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/03/26/BMW-RECALLS-NEARLY-1-3-MILLION-VEHICLES-WORLDWIDE-FOR-BATTERY-CABLE-FLAW/?NL=AUTOMOBILES&EMC=EDIT_WS_20120327) ANNOUNCING A RECALL OF 6-SERIES AND 5-SERIES BMWS ALSO POTENTIALLY AFFECTED 2007 3-SERIES BMWS AS WELL. AT ABOUT 31000 MILES, I BEGAN EXPERIENCING FLICKERING HEADLIGHTS. THE DEALER DIAGNOSED AS A LOOSE BATTERY CONNECTION. THE BATTERY HAD NEVER BEEN CHANGED/REMOVED, SO IT SHOULD NOT HAVE HAD A CONNECTION ISSUE. JUST THOUGHT YOU SHOULD KNOW SO IF 3-SERIES COMPLAINTS ARE COMMON YOU OPEN UP THE INVESTIGATION TO EXPLORE THE ISSUE IN 3-SERIES DESIGNS.... I WAS LUCKY, CAUGHT IT BEFORE DAMAGE/FIRE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441568December 28, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
CAR LOCKS BUT THEN WILL NOT UNLOCK, I HAVE TO MANUALLY UNLOCK THE DRIVER DOOR. PASSENGER DOORS WILL NOT UNLOCK AT ALL. THIS HAS HAPPENED TO ME TWICE, THE FUSE KEEPS BLOWING OUT. I HAVE CHANGED THE FUSE TWICE IN 3 MONTHS. I HAVE LOOKED THIS PROBLEM UP ONLINE AND THIS SEEMS TO BE A MAJOR PROBLEM FOR THE 2007 BMW 328XI. THIS IS OBVIOUSLY A HUGE SAFETY PROBLEM AND NEEDS TO BE ADDRESSED. I HAVE TWO CHILDREN AND THE THOUGHT OF SOMETHING HAPPENING WHERE WE ARE UNABLE TO GET OUT OF THE CAR FRIGHTENS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433771November 1, 2011
SERVICE BRAKES, HYDRAULIC
REAR/AND OR FRONT BRAKES ARE NEEDED ON THIS CAR APPROXIMATELY EVERY 6 MONTHS AT LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433770November 1, 2011
VEHICLE SPEED CONTROL
WHEN THE CRUISE CONTROL ARM IS PUSHED FORWARD TO ACCELERATE MILE BY MILE, THE ARM STICKS CAUSING THE CAR TO ACCELERATE UNCONTROLLABLY UNTIL THE CRUISE CONTROL IS TURNED OFF OR THE BRAKE IS USED TO DISENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429534October 11, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS REMAINED IN LOCKED POSITION AND WOULD NOT RESPOND TO REMOTE ON FOB OR CENTRAL DOOR CONTROL INTERNALLY. DRIVER, PASSENGER, AND REAR DOORS WOULD NOT OPEN MANUALLY ONCE DOOR LATCH DEPRESSED. DRIVER DOOR ONLY OPENED THROUGH WINDOW TO ALLOW PASSENGERS IN FRONT AND REAR SEATS TO EXIT. OBVIOUSLY, VERY DIFFICULT TO EXIT. AFTER INITIAL INCIDENT, NO PASSENGERS COULD RIDE IN CAR UNTIL ISSUE WAS RESOLVED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425930September 18, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2007 328XI THAT CURRENTLY HAS 51,000 MILES. IT IS THE SECOND TIME THAT MY LOCKS IN THE VEHICLE HAVE FAILED. THE LOCKS PREVIOUSLY FAILED AROUND 30,000 MILES AND WERE REPLACED UNDER WARRANTY, BUT NOW OUT OF WARRANTY I WILL BE LEFT TO FOOT THE BILL MYSELF. IN THE MOST RECENT INCIDENT, I WAS UNABLE TO UNLOCK THE CAR USING THE KEY FOB OR THE BUTTON ON THE DASH. I FOUND MYSELF LOCKED IN THE VEHICLE AND HAD TO EXIT THROUGH THE DRIVER'S WINDOW. LUCKILY, I WAS ABLE TO UNLOCK THE CAR FROM THE OUTSIDE USING THE VALET KEY. THE WINDOWS AND TRUNK WORKS, BUT THE LOCKS DO NOT. WHEN I PRESS THE LOCK AND UNLOCK BUTTON ON THE KEY FOB AND DASH, I HEAR AN AUDIBLE SOUND AS THE CAR IS TRYING TO LOCK/UNLOCK BUT THE ACTUATORS IN THE DOORS DO NOT FUNCTION. IT IS A SERIOUS SAFETY HAZARD IF PASSENGERS CANNOT EXIT THE VEHICLE FOR ANY REASON. PLEASE INITIATE AN INVESTIGATION AND RECALL IMMEDIATELY. BMW ENGINEERS MUST DESIGN NEW LOCKING SYSTEM COMPONENTS THAT ARE NOT DEFECTIVE AND DO NOT FAIL EVERY 20,000 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418066August 8, 2011
LATCHES/LOCKS/LINKAGES
2007 328XI CURRENTLY AT 65700MI. UNABLE TO UNLOCK CAR USING KEY FOB OR INSIDE BUTTON ON DASH. WINDOWS WORK, HANDLES LIGHT UP. CAN HEAR AN AUDIBLE SOUND WHEN CAR IS TRYING TO UNLOCK. CANNOT OPEN WITHOUT USING VALET KEY. CAN EXIT FROM DRIVER SIDE ONLY USING HANDLE. ALL OTHER DOORS CANNOT UNLOCK AS WELL AS GAS CAP. SAFETY HAZARD IF PASSENGERS CANNOT EXIT VEHICLE FOR ANY REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413658July 19, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER LOCKS IN MY 2007 BMW 328XI SUDDENLY STOPPED WORKING. THE ALARM ARMS/DISARMS WITH THE USUAL BUTTON PRESSES, BUT THERE IS OTHERWISE NOTHING THAT TAKES PLACE. OBVIOUS SAFETY ISSUE. WHILE VALET KEY UNLOCKS FRONT, DRIVER-SIDE DOOR -- DIDN'T TEST PASSENGER'S -- THE FUEL DOOR REMAINS LOCKED. I HAVE A BUSINESS TRIP PLANNED EARLY IN THE MORNING. THE SAVING GRACE IS THAT I DIDN'T ENCOUNTER THIS FUEL DOOR FIASCO ON I-95 IN SOME BACKWOODS TOWN, BUT WOW... HOW IS THIS NOT A RECALL?!?!?! I SEE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE! DOES SOMEONE NEED TO DIE FIRST? WOW! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411545July 8, 2011
STEERING
DASHBOARD INDICATES, "ELECTRIC STEERING LOCK ENGAGED". CAR IS CURRENTLY DRIVABLE, HOWEVER THE DEALER HAS INFORMED ME THAT THIS HAS HAPPENED OFTEN IN THIS YEAR AND MODEL OF BMW, AND WILL CONTINUE TO WORSEN UNTIL THE CAR WILL NO LONGER TURN ON. THE MALFUNCTIONING FEATURE (STEERING WHEEL LOCK) HAS BEEN REMOVED FROM SUBSEQUENT MODELS, INDICATING THAT THE MANUFACTURER RECOGNIZES THE MALFUNCTION. REPAIR INCLUDES REPLACEMENT OF THE ENTIRE STEERING COLUMN, COST TO REPAIR IS APPROXIMATELY $1300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410879July 7, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT NONE OF THE POWER LOCKS WERE FUNCTIONING. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO OPEN THE FRONT PASSENGER SIDE DOOR MANUALLY BY USING THE KEY. WHEN THE CONTACT ENTERED THE VEHICLE HE NOTICED THAT NONE OF THE DOORS, EXCEPT THE FRONT PASSENGER SIDE DOOR WOULD OPEN FROM THE INTERIOR. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT COULD BE OPENED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MAIN FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410754July 6, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE WHILE DECELERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL LINE WAS DISCONNECTED AND THE ENTIRE FUEL SYSTEM WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000. UPDATED 08/31/11 *BF THE CONSUMER STATED WHILE DRIVING DOWN THE PARKWAY AT 65 MPH, THE ENGINE ABRUPTLY SHUT DOWN. WHEN THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE, THE STARTER TURNED OVER, BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THE FUEL PUMP FAILED. THE FUEL LINES HAD DISCONNECTED FROM THE FUEL PUMP. THE DEALER TEN STATED THE ONLY WAY TO REPLACE THE LINES, WAS TO REPLACE THE ENTIRE FUEL TANK. UPDATED 09/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410343July 3, 2011
LATCHES/LOCKS/LINKAGES
SIB 51 19 07, CAR DOOR LOCKS FAILED AND WAS FORCED TO EXIT THROUGH WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407416June 19, 2011
LATCHES/LOCKS/LINKAGES
NONE OF MY DOORS WILL UNLOCK IN MY 2007 328XI WITH ONLY 52,000 MILES. I HAVE TO ROLL DOWN THE WINDOW AND USE THE MANUAL KEY AND THEN IT ONLY UNLOCK MY DRIVER DOOR...ALL OTHER DOORS AND THE GAS TANK WILL NOT UNLOCK....NOT EVEN PULLING THE HANDLES FROM THE INTERIOR. THIS IS A VERY BAD DESIGN FLAW AND A MAJOR SAFETY HAZARD. I HAVE A 5 AND A 2 YEAR OLD. WHAT IF I WERE TO HAVE AN EMERGENCY WHERE MY BATTERY WERE TO DIE AND THE WINDOWS WERE UP. I AND MY CHILDREN WOULD PERISH IN THE HEAT OF OUR GEORGIA SUMMER. THE ENGINEERS NEED TO FIX THIS SAFETY HAZARD IMMEDIATELY OTHERWISE A LIFE IS GOING TO DIE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402556May 24, 2011
ELECTRICAL SYSTEM, STEERING
CAR DIED OUT OF NO WHERE WHO NOT START WOULD NOT JUMP START HAD TO HAVE IT TOWED FOR BIG MONEY ON A FLAT BED WITH SKATES. I WAS HOURS AWAY FROM HOME. STEERING COLUMN AND A NEW BATTERY OVER $1600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393536March 28, 2011
LATCHES/LOCKS/LINKAGES
2007 BMW 328XI. THE DOORS WILL NOT OPEN UTILIZING REMOTE NOR OPEN/CLOSE LOCK BUTTON IN THE CAR. THIS IS A SAFETY ISSUE BECAUSE ONLY THE DRIVER SIDE DOOR CAN OPEN EVEN FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392684March 23, 2011
STEERING
RED STEERING WHEEL LOCK WARNING LIGHT CAME ON ONE DAY. I NEVER HAD AN ISSUE WITH MY CAR STARTING EVEN WITH THE WARNING LIGHT ON. I HAD MY CAR CHECKED OUT AND IT WAS RECOMMENDED TO REPLACE THE WHOLE STEERING WHEEL COLUMN. NOT BECAUSE IT WAS BAD, BUT BECAUSE THE SENSOR WAS BAD AND THE ONLY WAY TO FIX IT WAS REPLACING THE WHOLE STEERING COLUMN. TOTAL COST WAS OVER $700. MY CAR WAS 3 MONTHS AND 5,000 MILES OUT OF WARRANTY. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THE STEERING COLUMN WARNING LIGHT SENSOR IS A VERY COMMON PROBLEM. HOPEFULLY ENOUGH PEOPLE COMPLAIN AND BMW RECALLS THIS PART THAT IS OBVIOUSLY DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379694January 31, 2011
STEERING
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A RIGHT HAND TURN, THE CONTACT STATED THAT THE STEERING WHEEL BECAME STUCK, CAUSING HIM TO HIT A WALL. THE VEHICLE WAS TOWED TO THE DEALER WHO FILED A REPORT WITH THE MANUFACTURER. THE MANUFACTURER CONDUCTED AN INVESTIGATION WHICH WAS INCONCLUSIVE. THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. A POLICE REPORT WAS AVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10376543January 13, 2011
LATCHES/LOCKS/LINKAGES
THIS IS A SAFETY ISSUE THAT NHTSA HAS LEARNED OF THROUGH SEVERAL COMPLAINTS. WHY HASN'T ANYTHING BEEN DONE? MY 2007 BMW 328XI DOOR LOCK ACTUATORS HAVE FAILED AT 52,660 MILES: THE KEY FOB WILL NOT UNLOCK THE DOORS (THE DOOR HANDLES WILL LIGHT UP). I HAVE TO USE THE VALET KEY TO UNLOCK THE DOOR, BUT ONLY THE DRIVER AND REAR PASSENGER DOORS WILL UNLOCK. EACH OF THESE DOORS (DRIVER AND REAR PASSENGER) CAN ONLY BE UNLOCKED FROM THE INSIDE BY PULLING ON THE HANDLE. THE OTHER TWO DOORS CANNOT BE UNLOCKED AT ALL. THIS ISSUE IS OBVIOUSLY A SAFETY CONCERN: SUPPOSE I WERE IN AN ACCIDENT AND THE ONLY WAY OUT OF THE CAR WAS ONE OF THE TWO DOORS WHICH ARE NOT UNLOCKABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372601December 27, 2010
LATCHES/LOCKS/LINKAGES
MY AUTOMATIC DOOR LOCKS FAILED IN OCTOBER 2010. A FUSE WAS REPLACED. THEN THEY FAILED AGAIN IN DECEMBER 2010. BOTH TIMES I WAS OUTSIDE OF THE CAR. I USED THE MANUAL KEY IN THE KEY FOB TO OPEN THE DRIVER'S DOOR. IF I HAD BEEN INSIDE OF THE CAR WHEN IT HAPPENED, THE ONLY WAY OUT WOULD HAVE BEEN THROUGH THE WINDOWS. WHEN THE LOCKS FAILED, ALL DOORS WERE FROZEN CLOSED AND THE INTERIOR OVERRIDE DID NOT WORK. THIS COULD BE SERIOUS IF THERE WAS A NEED TO QUICKLY EXIT THE CAR. ESPECIALLY IF IT INVOLVED PETS, CHILDREN, THE ELDERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328xi