BMW 328i Complaints (2010)

155 consumer complaints on file.

#11083172April 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
OVER THE COURSE OF THREE DAYS, WHILE DRIVING MY 2010 BMW 328I ON A HIGHWAY AT A RATE OF SPEED OF 65-70 MPH, THE MOTOR STALLED, SHUT OFF, DIED, LOST POWER CAUSING ME TO HAVE TO GET TO THE BREAKDOWN LANE BY FORWARD MOMENTUM ALONE. VERY DANGEROUS BECAUSE THE OTHER CARS ON THE ROAD HAVE NO IDEA THAT MY CAR HAS NO POWER. AFTER SITTING FOR APPROXIMATELY 15 MINUTES, I TRIED STARTING THE CAR AND IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE IT AS THOUGH NOTHING WAS WRONG WITH IT. I CALLED MY BMW DEALER AND AM BRINGING IT THERE TOMORROW. HE SAID THAT THE REPAIRS MAY BE COVERED AND THAT THEY WOULD KNOW BETTER AFTER LOOKING AT THE FUEL PUMP BECAUSE THERE MAY BE AN ISSUE WITH IT. THE CAR ONLY HAS DIED WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT A HIGHER RATE OF SPEED. EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081755March 28, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS CAR HAS HAD 2 OPEN RECALLS SINCE OCTOBER 2017: NHTSA RECALL NUMBER 17V676 AND NHTSA RECALL NUMBER 17V683. BOTH OF THESE RECALLS INVOLVE THE POSSIBILITY OF SHORT-CIRCUITING WIRES, MELTING AND POSSIBILITY OF FIRE. I CAN'T BELIEVE THAT BMW HASN'T COME UP WITH A SOLUTION FOR THESE ISSUES IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079777March 16, 2018
ENGINE
WE ARE WAITING FOR BMW TO GET THE PARTS TO FIX THE RECALL ANNOUNCED IN OCTOBER OF 2017. TODAY AFTER CALLING BMW CUSTOMER RELATIONS A REPRESENTATIVE NAMED NICK, #6971, SAID THAT PARTS MIGHT BE AVAILABLE EARLY SUMMER. MIND YOU IN DECEMBER THEY SAID NEXT MONTH. GIVE US ALL A BREAK. CAL THEM AND TELL THEM TO GET IT IN GEAR AS THE RECALL CLEARLY STATES THE CARS MY GO ON FIRE. THEY ARE WORKING US ALL OVER. YOU NEED TO CALL THEIR EXECUTIVE TEAM AND TELL THEM IT NEEDS TO BE DONE ASAP. PLEASE TAKE SOME ACTION ON THIS IRRESPONSIBLE CAR COMPANY. AT LEAST CALL THEM!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985209March 16, 2018
AIR BAGS
2010 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT REGISTERED IN AN APPROPRIATE TIME FRAME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079626March 15, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS:17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076751March 7, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH IN THE DARK, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. UPON OPENING THE TRUNK, THE CONTACT NOTICED THAT THE TRUNK LIGHT WAS BURNED OUT AND A STRONG BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,237.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062729January 14, 2018
ELECTRICAL SYSTEM
MY BMWS BATTERY COMPARTMENT IN THE TRUNK WAS FLOODED WITH WATER. THIS CAUSED SHORTING OF THE BATTERY. THE CAR STALLED AND BECAME SUDDENLY INOPERABLE. EVEN THE TRUNK COULD NOT BE ACCESSED FOR A LONG TIME AS ALL THE BATTERY CONNECTIONS WERE LOST. THE BMW SERVICE TECHNICIAN WHO WORKED ON THE CAR SAID THAT THIS COULD HAVE LED TO A SERIOUS BATTERY EXPLOSION. FORTUNATELY, THE STALLING HAPPENED IN MY DRIVE WAY, BUT IT COULD HAVE HAPPENED WHILE DRIVING ON THE ROAD ALSO. THE CAR WAS SERVICED AS PER BMW'S RECOMMENDATION. BUT STILL THE FLOODING IN THE BATTERY COMPARTMENT WAS NEVER FOUND. IT'S A SERIOUS RISK FOR ANY DRIVER. ANY BATTERY EXPLOSION OR STALLING CAN LEAD TO SUDDEN LOSS OF CONTROL AND CAN ALSO BE FATAL. THIS SEEMS TO BE A PROBLEM WITH MANY BMW OWNERS, BUT BMW HAS FAILED TO RECOGNIZE THIS AS AN ISSUE. PLEASE REFER TO THE FOLLOWING FORUM WHERE OTHER OWNERS HAVE ALSO COMPLAINED (HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=666420). I HAVE ATTACHED THE BMW SERVICE PERSON'S REPORT AND FIX TO THE ISSUE. I AM HOPING BMW FIXES THIS ISSUE IMMEDIATELY SO THAT NO OTHER DRIVER FACES THE RISK OF BATTERY EXPLOSION WHILE DRIVING. THANK YOU FOR LOOKING INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061512January 9, 2018
ENGINE
RECEIVED 2 SAFETY RECALL NOTICES IN EARLY DECEMBER 2017 (1) PCV VALVE HEATER & (2) BLOWER MOTOR WIRING. CAR HAS BEEN SHUT DOWN SINCE REMEDY IS NOT AVAILABLE. CONTACTED BMW TODAY JANUARY 9TH, 2018 AND WAS NOT GIVEN AN ESTIMATED TIME ON WHEN REMEDY WILL BE AVAILABLE. IT HAS BEEN OVER A MONTH. WHENEVER I START THE CAR, SMOKE COMES OUT OF ENGINE (SMELLS LIKE PLASTIC BURNING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061108January 8, 2018
ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR PERTAINING TO THE INTERIM NOTICE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT NOTICED A STRONG ODOR AND SMOKE COMING FROM THE VENTS WHEN THE ELECTRIC CONTROL WAS USED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. 8 (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11060831January 5, 2018
UNKNOWN OR OTHER
TRIED TO PURCHASE REPLACEMENT TIRES FROM MY LOCAL COSTCO. FRONT AND REAR ARE DIFFERENT SIZES. SELECTED BRIDGESTONE POTENZA TIRES FOR REAR. FIRST SET SENT HAD EXPIRED DOT DATES. SECOND SET SENT HAD EXPIRED DOT DATES. BRIDGESTONE IS CLEARLY TRYING TO PASS-OFF EXPIRED TIRES TO CONSUMERS. FORTUNATELY, MY DEALER CAUGHT THE PROBLEM. BRIDGESTONE WAS UNABLE TO PROVIDE AN EXPLANATION OR PROVIDE SAFE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052177December 4, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THERE WAS A BURNING ODOR FOR MONTHS COMING THROUGH THE VENTS WITHIN THE VEHICLE. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED (BERT OGDEN BMW, 3201 N 10TH ST, MCALLEN, TX 78501, (956) 683-6477) AND INDICATED THAT THE REMEDY AND REPAIR PARTS WERE UNAVAILABLE. THE DEALER PROVIDED NO MENTION OF A LOANER VEHICLE UNTIL THE REMEDY AND PARTS BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 66,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044362November 7, 2017
AIR BAGS
TAKATA RECALL. IT HAS TAKEN FOREVER FOR BMW TO RIGHT THIS PROBLEM. IN SEPTEMBER I FINALLY GOT A COMMUNICATION FROM BMW THAT THE REMEDY WAS AVAILABLE, BUT IT WASN'T TRUE. I CALLED MY DEALER, AND THEY SAID THAT THEY DIDN'T HAVE THE PARTS. THEY SAID TO CALL BACK LAST WEEK. I DID. NOW I'M BEING TOLD THAT THEY CAN'T FIX IT UNTIL DEC 13. THIS IS RIDICULOUS. I SHOULD AT LEAST BE ABLE TO GET A LOANER SINCE SUPPOSEDLY MY CAR IS UNSAFE, BUT NONE HAS BEEN OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034135October 17, 2017
AIR BAGS, UNKNOWN OR OTHER
YOU'VE MANDATED A RECALL FOR THESE PARTS HOWEVER THE DEALERS ARE REFUSING TO FIX THEM BY GIVING THE CUSTOMER THE RUN-AROUND STATING THE PARTS ARE NOT IN STOCK AND THAT THEY CANNOT GET THE PART FOR MONTHS. ON THE CONTRARY, THE PARENT COMPANY BMW USA TELLS ME DIRECTLY THAT THE PARTS ARE FULLY AVAILABLE AND SHOULD ONLY TAKE 1-2 WEEKS TO ARRIVE WHEN NOT IN STOCK. PEOPLE WILL DIE BECAUSE THE DEALERS ARE NOT TAKING ON THE RESPONSIBILITY MANDATED BY THE RECALL. I HAVE ALL BMW DEALERS WITHIN 100 MILES OF MY RESIDENCE AND THEY ARE REPORTING THE SAME BRUSH OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021422September 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE TOWER MENTIONED A RECALL TO THE CONTACT. THE CONTACT CONTACTED THE MANUFACTURER AND INQUIRED ON THE NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED, HOWEVER WAS COVERED UNDER THE EXTENDED WARRANTY AND TRANSFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER (BMW OF ORLAND PARK LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WOULD NOT START AND THE DEALER RESPONDED THAT THEY DO NOT DO TOWING AND THAT IT WOULD BE THE RESPONSIBILITY OF THE CONTACT TO HAVE THE VEHICLE DELIVERED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021513September 5, 2017
AIR BAGS
TAKATA RECALL. NEVER FIXED BY BMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019159August 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER OCCUPANCY SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (VISTA MOTORS IN COCONUT CREEK, FL, 954-935-1845) WHERE THE TECHNICIAN, [XXX], STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, HOWEVER, A DISCOUNT TOWARDS THE REPAIR COSTS WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ...UPDATED 10/04/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015145August 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 328I THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF FREEPORT, LOCATED AT 291 W SUNRISE HIGHWAY FREEPORT, NY 11520) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004941July 12, 2017
POWER TRAIN
DRIVING CAR ON FREEWAY, TRAFFIC SLOWED DOWN AND ENGINE STOPPED WITHOUT ANY PRIOR WARNING. CAR WOULD NOT RESTART. POSSIBLE ENGINE FAILURE. CAR HAS ABOUT 70,000 MILES. POSSIBLE RECALL # IS 14V176000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001721June 27, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN TIRE PRESSURE MANAGEMENT SYSTEM BEGINS TO FAIL, ITS RDC MODULE TAKES DOWN THE COMPLETE DASHBOARD MONITORING AND OPERATIONAL SYSTEMS. UPON FAILURE, THE RDC AFFECTS SPEEDOMETER, TACHOMETER, RADIO, BLOWER, WIPERS, IDRIVE SYSTEMS. DRIVER HAS NO INDICATORS OF TURN SIGNALS OR LIGHTING (EVEN IF FUNCTIONAL) WITHIN THE CABIN OF THE CAR. THIS OCCURRED IN DRIVING SEQUENCE AS FIRST A SERIES OF FLASHES AND IDRIVE RESTARTS, THEN COMPLETE BLANKING OUT OF ALL DASHBOARD SYSTEMS. UPON ADVISEMENT OF REPAIR TECH, SIMPLE UNPLUG OF RDC CLEARS ALL DASHBOARD SYMPTOMS EXCEPT TPMS MALFUNCTION INDICATOR. A CAR SHOULD NOT SIMPLY HAVE A COMPLETE ELECTRONIC MONITORING AND OPERATIONAL (RADIO, BLOWER, TURN INDICATORS, WIPERS) FAILURE DUE TO ONE MONITORING SYSTEM GOING DOWN -- THIS IS A DESIGN FLAW AND COULD HAVE LED TO ME HAVING AN ACCIDENT EASILY DUE TO NO TURN OR SPEED INDICATORS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000202June 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON JACOBS LOCATED AT 2678 REGENCY RD LEXINGTON, KY 40503) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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