BMW 328i Complaints (2014)

152 consumer complaints on file.

#11398213February 27, 2021
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, A LOUD BANG WAS HEARD AND BROKEN GLASS WAS SEEN FALLING OVER THE REAR WINDSHIELD. AFTER PULLING OVER, IT WAS FOUND THAT THE SUNROOF HAD EXPLODED, WITH A LARGE HOLE IN THE MIDDLE AND GLASS AROUND IT PROTRUDING UPWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395184February 8, 2021
EXTERIOR LIGHTING
I RECEIVED DASHBOARD WARNINGS THAT MY LEFT REAR BRAKE LIGHT AND TURN SIGNAL WERE NOT WORKING. THIS WARNINGS WERE INTERMITTENT. I CHANGED THE BULBS, BUT THAT DID NOT FIX THE PROBLEM. I THEN LOOKED AND THE CONNECTOR TO THE LIGHT HOUSING AND SAW THAT PIN #3 HAD MELTED/CORRODED. I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM FOR THIS CAR, AND THAT ON A PREVIOUS MODEL YEAR, THERE WAS A RECALL . THIS PROBLEM IS CAUSED BY A DESIGN DEFECT AND IS A SAFETY HAZARD AND SHOULD BE FIXED BY BMW. THE CONSUMER COST IS IN THE HIGH HUNDREDS OF DOLLARS. THERE IS A SERVICE BULLETIN THAT DESCRIBES THE PROBLEM AT: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2017/MC-10136736-9999.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390954February 1, 2021
SUSPENSION, UNKNOWN OR OTHER
INCOMING AIR TO THE CABIN IS UNSAFE, FUMES ENTER THE CABIN. SUSPENSIN PRESENT CONSTANT ISSUES, PARTS HAVE BROKEN WITH NORMAL WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376879November 28, 2020
POWER TRAIN
WAS EXPERIENCING AN ABNORMAL NOISE FROM THE MIDDLE OF THE CAR WHILE ACCELERATING AND DE ACCELERATING, BROUGHT TO BMW DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSFER CASE, WAS ALSO TOLD THIS ISSUE WAS ABNORMAL WITH MY CAR HAVING LESS MILES THAN INTENDED FOR WHAT YEAR IT WAS. THEY ALSO SAID EVENTUALLY MY AWD FUNCTION WOULD NO LONGER WORK IF NOT REPLACED IN MY 328I XDRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376904November 28, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON FEB 20, 2020, I TOOK MY CAR TO BMW DEALERSHIP BECAUSE I HAD A LEFT REAR SIGNAL AND BRAKE MALFUNCTION. I WAS GIVEN AN ESTIMATE OF APPROXIMATELY 600.00. BASED UPON MY UNDERSTANDING OF THIS ISSUE, THIS IS A MANUFACTURER ISSUE. THE CIRCUIT BOARD, CONNECTOR, AND WIRING MUST BE REPLACED. AFTER FURTHER RESEARCH, I FOUND THAT THERE HAVE BEEN TWO RECALLS FOR THIS VERY SAME ISSUE, BUT FOR OLDER MODEL BMW'S. PLEASE REFERENCE 13V407000 AND 17V6766000. BMW ALSO ISSUED A SERVICE BULLETIN TO FIX THIS ISSUE. PLEASE REFERENCE SIB63-0611. ALSO REFERENCE 11V-438 CAMPAIGN. IT IS APPARENT THAT BMW'S ARE STILL BEING PRODUCED WITH THE GROUND WIRING ISSUE. IF YOU VISIT BIMMERFEST, YOU WILL SEE HOW MANY BMW'S FROM 2010- 2014 ARE STILL BEING EFFECTED BY THIS ISSUE. IF OLDER MODELS WERE RECALLED FOR THIS ISSUE, NEWER ONES WITH THE SAME ISSUE SHOULD ALSO BE RECALLED, AND FIXED FREE OF CHARGE. I AM CURRENTLY DRIVING A VEHICLE WITH A FAULTY LEFT REAR BRAKE LIGHT, AND LEFT REAR SIGNAL LIGHT WHICH IS A SAFETY HAZARD. I AM REQUESTING THAT BMW PAY FOR THE REPAIRS AS THIS IS A MANUFACTURING PROBLEM, NOT OPERATOR ERROR OR WEAR AND TEAR. PLEASE REFERENCE THE COMPLAINT FILED ON 3.3.20 11315965.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375575November 20, 2020
STEERING
MY VEHICLE BEGAN MAKING A VERY DEFINED RATTLING SOUND OVER SMALL CRACKS AND BUMPS IN THE ROAD AND THE STEERING BECAME EXTREMELY SENSITIVE AT THE SAME TIME THAT PROBLEM OCCURED. I TOOK IT IN TO GET AN ALIGNMENT AT BELLE TIRE, AND IT IS UP TO SPEC. I TOOK THE VEHICLE TO A BMW AND NOBODY IS ABLE TO FIGURE OUT THE ISSUE. WHEN DRIVING ON A HIGHWAY OR STREET, THE CAR TENDS TO PULL IN ONE DIRECTION. THE CAR HAS NOT BEEN IN A CRASH, AND IT ONLY STARTED OCCURING AFTER A A YEAR OF OWNERSHIP. THE CAR FEELS VERY UNSAFE AND "SENSITIVE" TO STEERING. IT IS VERY CHALLENGING TO STAY IN THE CENTER OF THE LANE WILL SWAY LEFT AND RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364235October 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING 70MPH CAR WENT INTO NEUTRAL COASTING TO A STOP. I HAD NO CONTROL OF THE GAS CAUSING A DANGEROUS SITTUATION AS WE COASTED TO THE SIDE OF THE ROAD. AFTER PLACING THE VEHICLE INTO PARK, IT WOULD NOT START AND NEEDED TO BE TOWED. VEHICLE COULD NOT BE PUT INTO NEUTRAL FOR TOWING PURPOSES. REPAIR SHOP SAID THE TIMING CHAIN HAD WENT OUT SEIZING AND RUINING THE ENGINE. 15K REPAIR BILL, VERY DANGEROUS SITTUATION HAVING NO CONTROL OVER A VEHICLE AT HIGH SPEED HIGHWAY DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361364September 27, 2020
ELECTRICAL SYSTEM, STEERING
FROM 40MPH TO 60MPH THE STEERING WHEEL GETS A SHAKING, WOBBLE THAT DOESN'T STOP ITS A COMMON PROBLEM WITH THE 2012 TO 2014 BMWS TO THE BEST OF MY KNOWLEDGE. ON MANY BMW FORMS THERE ARE MULTIPLE OWNERS WHO SAY THEY HAVE REPLACED THE STEERING RACK, STEERING ASSEMBLY AND IT WILL FIX IT FOR THE TIME BEING BUT IT WILL EVENTUALLY DEFAULT AGAIN. WHEN TURNING THE STEERING WHEEL YOU'LL HEAR A CLUNKING NOISE FROM THE FRONT OF THE VEHICLE THAT SOUNDS AS IF THE FRONT AXLE IS GOING TO REMOVE ITS SELF FROM YOUR PRESENCE. TO HAVE THIS FACTORY PROBLEM FIXED IS UPWARDS OF 2,000$, THAT OWNERS SHOULD NOT HAVE TO WORRY ABOUT BECAUSE IT IS A PROBLEM WITH ALMOST EVERY BMW. ALSO BMW HAS HAD THE SAME ISSUE WITH THE BLOWER MOTOR OR HEATER MOTOR. IT IS A VERY COMMON ISSUE WITH THESE MODEL BMWS THAT BMW REFUSES TO RECALL. THE HEATER WILL NOT WORK AT ALL OR ONLY THE DRIVER SIDE WILL BLOW SLIGHTLY WARM AIR BECAUSE OF BMWS FAULTY BLOWER MOTOR. ALSO THE INFOTAINMENT SYSTEM WILL POWER OFF OR STOP WORKING IN GENERAL. THIS IS A PROBLEM BECAUSE IT'S THE ONLY WAY YOU CAN FIND OUT WHAT ISSUES THE VEHICLE IS HAVING. BMW HAS TO HAVE SOME ACKNOWLEDGEMENT OF THESE ISSUES BASED OFF ALL OF THE PEOPLE WHO HAVE COMPLAINED ABOUT THESE SAME ISSUES, BUT HAS REFUSED TO DO ANYTHING TO INSURE THE SAFTEY OF THE PEOPLE OPERATING THERE VEHICLES WITH THESE FACTORY DEFAULTS. MOST OF THE ISSUES THAT HAVE OCCURRED WITH THE VEHICLE WERE HAPPENING WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343436August 5, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
PASSENGER FRONT SEAT FASTEN SEATBELT SIGNALS WHEN I'M DRIVING AND NO-ONE IS IN THE FRONT SEAT, I HAVE TO LOCK SEATBELT TO TURN IT OFF. IT HASN'T SIGNAL LATELY. DRIVER'S DOOR LOCKS AND WON'T UNLOCK WHEN I'M PARKED UNLESS I USE THE REMOTE BUT, NOT ALL OF THE TIME. BREAKS SQUEAKS ONLY WHEN I FIRST EXIT THE GARAGE AT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338675July 10, 2020
AIR BAGS
I HAVE HAD 4 CAR CRASHED QUIT THIS VEHICLE AND NEITHER TIME HAVE THE AIRBAGS DEPLOY AND I HAVE BECAME INJURED FROM THE CAR CRASHES IN MY AIRBAGS NEVER DEPLOYED, I CAN'T HIT A CAR FROM THE FRONT I HAVE BEEN HIT FROM THE BACK AND NEITHER AIRBAGS HAVE DEPLOYED EVEN A PASSENGER GOT IN ON THE SITE AND THAT ARE BACK DID NOT DEPLOY EITHER. MY VEHICLE IS IN MOTION EVERY TIME THAT I CRASHED OR WAS CRASHED,
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11324114May 11, 2020
ELECTRICAL SYSTEM
FRONT ELECTRONIC MODULE KEEPS GETTING WET AND FAILING ON THESE CARS. (FEM) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323257May 4, 2020
ENGINE
THE TIMING CHAIN STRETCHED DUE TO KNOWN USE OF INFERIOR PARTS RESULTING IN IT HAVING TO BE PREMATURELY REPLACED AT A COST OF $3,000 TO AVOID TOTAL ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321678April 20, 2020
SERVICE BRAKES
WHEN APPLYING BRAKES THERE IS A SIGNIFICANT REDUCTION OF BRAKING POWER. IT IS MUCH WORSE WHEN THE BRAKES ARE WET(RAIN OR SNOW). AT TIMES THE PEDAL GOES ALL THE TO THE FLOOR LEAVING THE CAR UNABLE TO STOP WITHOUT THE USE OF THE EMERGENCY BRAKE. SEVERAL TIMES I WAS AFRAID I WOULD BE UNABLE TO STOP & HAVE AN ACCIDENT. I AM A RN ON THE FRONT LINE TREATING PATIENTS IN THE ICU WHO HAVE CONTRACTED THE CORONAVIRUS (COVID-19) AND CANNOT AFFORD TO BE AWAY FROM MY JOB. THIS CONDITION FIRST HAPPENED IN OCT 2019 AND CONTINUES TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321701April 20, 2020
SERVICE BRAKES
THE SYMPTOMS ARE THE SAME AS THOSE REFERENCED IN RECALL #13V454000& 14V627000 THE BRAKING POWER IS LOST UNEXPECTEDLY RESULTING IN INCREASED VEHICLE STOPPING DISTANCE OR NO BRAKES AS WELL WHEN THE PEDAL GOES ALL THE WAY TO THE FLOOR. THIS HAS OCCURRED ON BOTH LOCAL AND HIGHWAY DRIVING ESPECIALLY WHEN THE PAVEMENT IS WET.. THIS CONDITION FIRST HAPPENED IN OCT OF 2019 & CONTINUES TODAY. I AM AN RN ON THE FRONT LINE TREATING PATIENTS IN THE ICU WHO HAVE CONTRACTED THE CORONAVIRUS(COVID-19)AND I CAN'T AFFORD TO BE ACCIDENT FROM WORK DUE TO AN ACCIDENT. I HAVE HAD SEVERAL INSTANCES WHERE THE BRAKES HAVE FAILED. BMW STATED MY CAR IS NOT ON THE RECALL LIST AND REFUSES TO REPAIR IT UNDER THE RECALL. PLEASE ADVISE WHAT FURTHER ACTION I CAN TAKE AS THIS IS MY ONLY MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315965March 4, 2020
ELECTRICAL SYSTEM
WHILE DRIVING, I RECEIVED AN ERROR MESSAGE THAT MAY LEFT REAR LIGHT HAD MALFUNCTIONED. A FEW DAYS LATER, I TOOK IT TO THE BMW DEALERSHIP FOR BULB REPLACEMENT AND MY YEARLY OIL CHANGE. THE DEALERSHIP INFORMED ME THAT IT WASN'T JUST THE LIGHT BULB THAT NEEDED REPLACING THE ENTIRE REAR LIGHT SYSTEM HAD MELTED. THE SOCKET, CONNECTOR, CONTACT POINTS ALL BURNT. THERE MUST BE A DEFECT IN THE ELECTRICAL SYSTEM. BMW RECALLED EARLIER YEAR VEHICLES FOR THE EXACT SAME PROBLEM. I BELIEVE MY CAR SHOULD BE FIXED AT BMW'S EXPENSE. SINCE I CAN NOT AFFORD THE $600.00 BILL, I AM DRIVING WITHOUT A LEFT REAR SIGNAL WHICH IS NOT SAFE. I HAVE ATTACHED PHOTOS OF PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311929February 27, 2020
ELECTRICAL SYSTEM
I WAS DRIVING MY CAR AS USUAL, MADE A LEFT HAND TURN, AND A NOTICE CAME ON THE DASHBOARD ALERTING ME THAT THE LEFT REAR TURN SIGNAL AND LEFT REAR BRAKE LIGHT WERE NOT FUNCTIONING. AS THIS IS VERY CONCERNING, I IMMEDIATELY TOOK THE CAR TO THE NEAREST BMW DEALERSHIP FOR ANALYSIS. THEY TOLD ME THAT THERE WAS AN ELECTRICAL ISSUE AND THAT THE ENTIRE WIRING HARNESS IN THE LEFT REAR WOULD NEED TO BE REPLACED AT A COST OF $905. IT WAS AT THIS POINT THAT I WANTED TO GET A SECOND OPINION, SO I HAD MY LOCAL MECHANIC TAKE A LOOK. HE TOLD ME THAT THERE WERE SCORCH MARKS WHERE THE GROUND WIRE CONNECTED INTO THE WIRING HARNESS, AND THAT THE GROUND PIN THAT IT CONNECTED TO ON THE OTHER SIDE WAS ENTIRELY ERODED. HE SUGGESTED THE REASON BEHIND THIS WAS THAT BMW USED AN INAPPROPRIATE GAUGE CONNECTOR FOR THE CURRENT THAT WAS BEING TRANSMITTED, CAUSING EROSION OVER TIME. HE WAS ABLE TO ORDER GENUINE BMW REPLACEMENT PARTS AND INSTALLED THEM FOR A FRACTION OF THE PRICE QUOTED AT THE DEALERSHIP. THIS IS VERY CONCERNING TO ME BECAUSE OF THE RISK OF A POTENTIAL ELECTRICAL FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309449February 16, 2020
ENGINE
TOOK CAR IN FOR MAINTENANCE. MECHANIC TOLD ME TIMING CHAIN NEEDED REPLACED AND CAR COULD NOT BE DRIVEN OR IT WILL DESTROY ENGINE. MECHANIC SAID THIS IS A KNOWN ISSUE DUE TO BMW USING INFERIOR PLACTIC FOR TENSIONER. MECHANIC SAID TIMING CHAIN MEANT TO LAST 200K MILES. CAR HAS 69K MILES. COST OF REPAIR $3200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309452February 16, 2020
SERVICE BRAKES
WHILE DRIVING CAR HAD MULTIPLE WARNING LIGHTS COME ON IE. DYNAMIC STABILITY CONTROL AND ABS WARNING LIGHTS. ABS AND CRUISE CONTROL NO LONGER WORKED. TOOK IT TO MECHANIC. HE SAID THE ABS CONTROL MODULE FAILED. MECHANIC SAID THIS IS A KNOWN ISSUE DUE TO ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307274February 5, 2020
SERVICE BRAKES
I WAS HEARING RATTLE SOUND FROM THE CHASSIS WHILE DRIVING ON CITY STREET, TOOK IT THE DEALER AND FOUND OUT THE PARK BRAKE CABLE HOLDER IS BROKEN AND WAS HITTING THE THE SHAFT. THIS WILL LEAD TO GRID THE PARK BRAKE CABLE INTO THE DRIVE SHAFT AND CAUSE ACCIDENT. THAT PIECE SHOULD BE RECALL AND REINFORCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298566January 11, 2020
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TO AVOID A HEAD ON COLLISION, I WAS FORCED OFF ROAD. WHEN I MOVED OUT OF THE WAY I IMMEDIATELY APPLIED THE BREAKS WHICH THEN TOOK SOME TIME TO RESPOND AS IF IT WAS BLOCKED OR AS IF I DIDNT PRESS THE PEDAL. BY THE TIME I FELT SOME SORT OF STOPPING TENSION I WAS PUT INTO A POLE. AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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