BMW 328i Complaints (2012)

130 consumer complaints on file.

#11364827October 17, 2020
ENGINE, POWER TRAIN
TIMING CHAIN PROBLEMS, THE CAR STOP IN THE MIDDLE OF THE ROAD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11355036September 14, 2020
ENGINE
I WAS ABOUT A QUARTER MILE FROM MY HOME WHEN MY 2012 328 N20 BEGAN TO MAKE A LOUD SOUND COMING FROM ENGINE. THE CAR ALSO STARTED TO IDLE VERY ROUGH. CHECK ENGINE LIGHTS WENT OFF. I HAD THE CAR TOWED TO MY BMW MECHANIC AND THEY DIAGNOSED AN ISSUE WITH THE TIMING CHAIN. THEY VERIFIED A NOISE AND A VERY LOOSE TIMING CHAIN. TIMING CHAIN AND GUIDE REPAIR WAS PERFORMED AT A HIGH COST. MILEAGE IS 127500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343093August 3, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED AFTER 30 MINUTES THE VEHICLE RESTARTED AND HE DROVE TO HIS DESTINATION. THE CONTACT STATED 2 WEEKS LATER, HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339615July 15, 2020
UNKNOWN OR OTHER, STRUCTURE
ON 7/10/2020 VEHICLE WAS BACKED IN AND PARKED IN DRIVEWAY ON A SLIGHT INCLINE. WE HAD A HEAVY RAINFALL (ITS STORM SEASON) NEXT MORNING WENT TO GET IN CAR, THERE WAS 2 TO 3 INCHES OF WATER ON THE DRIVER AND PASSENGER FLOORBOARD MOON ROOF CLOSED, WINDOWS UP. WATER SEEMED TO BE DRIPPING FROM UNDER THE DASHBOARD. CHECKED VENTS UNDER HOOD, CLEAR. CLEANED IT ALL UP AND DRY VACUUMED. TODAY, 7/15/2020 ANOTHER ROUND OF HEAVY RAINFALL...CAR PARKED IN DRIVEWAY ON SLIGHT SLOPE, ALL CLOSED UP. CHECKED AFTER RAIN STOPPED, ON PASSENGER SIDE 2 INCHES OF RAIN, DRIVER SIDE 1 INCH OF RAIN. DRIPS APPEARED TO BE COMING OUT OF PASSENGER VISOR MIRROR. IMMEDIATELY DRIED IT UP WITH TOWELS. NO ACCESS TO NEIGHBORS DRY VAC TODAY (THEY ARE OUT OF TOWN). I HAVE ALREADY HAD TO REPLACE THE SEAL AROUND THE WINDSHIELD ONCE AND I BELIEVE IT IS POSSIBLY THE SEAL AGAIN. HAVE NOT GONE TO DEALERSHIP YET, I AM BUSY WITH A FUNERAL IN THE FAMILY. I SEE I COULD HAVE SENT A PHOTO, I WAS UNAWARE UNTIL I RESEARCHED POSSIBLE RECALLS OF THIS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330954June 26, 2020
ENGINE, POWER TRAIN
I WAS CRUISING ON THE HIGHWAY WHEN MY IDRIVE DISPLAYED 'LOW OIL PRESSURE WARNING' AND 'DRIVETRAIN MALFUNCTION,' THE ENGINE WEIRD NOISES BEFORE IT SHUTDOWN AND WENT INTO NEUTRAL WHILE I WAS STILL AROUND TRAFFIC. I BARELY MADE IT A SAFE PLACE TO STOP AS I HAD TO COAST UP A HILL AND THEN TURN WITH WHATEVER MOMENTUM I HAD. THE STEERING WHEEL AND BRAKES WERE EXTREMELY HARD TO MOVE. I GOT MY CAR TOWED AND HAD A DIAGNOSTIC TEST FOR CODES SHOWN IN THE ATTACHED SCREENSHOT. HAD A CERTIFIED MECHANIC TAKE A LOOK AND WAS TOLD BY SEVERAL OTHER MECHANICS AS WELL THAT OIL STARVATION DESTROYED THE ENGINE AS A RESULT OF OIL PUMP FAILURE. NO SIGN OR PREMATURE WEAR WITH A VERY GENEROUS 5,000 MILE OIL & FILTER CHANGE INTERVAL AND BEEN IN THE HANDS OF BMW DEALERSHIPS FOR ALL IT'S LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320595April 8, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ROADSHOW BMW (405 N. GERMANTOWN PKWY #6207, CORDOVA, TN 38018, (901) 365-2584) FOR AN OIL CHANGE. THE CONTACT WAS INFORMED OF AN OIL LEAK AT THE OIL FILTER HOUSING GASKET. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP ALSO SHOWED EVIDENCE OF A LEAK. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBERS: 13V454000 (SERVICE BRAKES, HYDRAULIC) AND 14V627000 (SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *LN*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318841March 20, 2020
ENGINE, UNKNOWN OR OTHER
BMW REFUSED TO RECALLS 2012 TO 2014 VEHICLES WITH FAULTY TIMING CHAINS, OIL CHAIN, AND TENSIONER. WHEN I CONTACTED BMW THEY STATED IT WAS ONLY COVERED TO 70,000 MILES. I PURCHASED A 120,000 MILES WARRANTY , I WAS NEVER INFORMED BY BMW WEST THE SERVICE CENTER ABOUT THIS RECALL. AT A 120,000 MILES TOOK MY CAR INTO BE SERVICED AND WAS TOLD THE TIMING CHAIN, OIL CHAIN AND TENSIONER NEEDED TO BE REPLACED AT THE COST OF 4,400.00, IF THE THE CHAIN HAD CAME OFF OF THE TENSIONER AND RUIN IT MOTOR THAT COULD BE FROM 12,000.00 TO 22,000.00. SO MANY ARE EXPERIENCING THE SAME PROBLEM. MY CAR HAS BEEN SITTING FOR 6 MONTHS UNABLE TO DRIVE IT DUE TO THE DANGER . CAR MAKES I HIGH PITCH WHINING SOUND AND JUMPS OUT OF GEAR, CHECK ENGINE LIGHT STATES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318854March 20, 2020
ENGINE
TIMING CHAIN (N26 ENGINE) IS LOOSE. MECHANIC RECOMMENDED CHANGING TIMING CHAIN AND ENGINE PUMP BEFORE DESTROYING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306918February 4, 2020
FUEL/PROPULSION SYSTEM
FUEL TANK LEAK. CAR STARTED SMELLING LIKE GAS. NOTICED AFTER PUMPING GAS - GAS STARTING POURING / LEAKING OUT OF FUEL TANK IN DAUGHTERS CAR ON LEFT SIDE. TOOK TO SHOP, SAID ENTIRE FUEL TANK AND WAS TOLD ENTIRE TANK WITH FUEL HOSE PIPE WOULD NEED TO BE REPLACED DUE TO CRACK IN TANK / FUEL PIPE. SHOP SAID SHOULD NOT BE HAPPENING AND IS PROBABLY FAULTY. EXPENSIVE REPAIR, BMW SHOULD RECALL THE 3 SERIES ALONG WITH THE OTHER FUEL TANK / FUEL SYSTEMS THAT THEY RECALLED FOR THE 5 AND 7 SERIES. EXTREMELY DANGEROUS AND HAZARDOUS FOR THESE TO BE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299099January 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE LOW OIL PRESSURE WARNING LIGHT AND THE DRIVE TRAIN MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO REDUCE IN SPEED. THE CONTACT GOT OFF THE FREEWAY AND WHEN DOING SO THEY NOTICED A CLICKING NOISE COMING FROM THE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE THEN TURNED OFF COMPLETELY. THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S ENGINE LOCKED AND NEEDED TO BE REPLACED. THE CONTACT CONTACTED THE DEALER (LONG BEACH BMW LOCATED AT 1660 E SPRING ST, LONG BEACH, CA 90755 PHONE NUMBER 877-514-7977 ) WHO AGREED WITH THE CERTIFIED MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290659December 21, 2019
ENGINE
STALLED ON BUSY EXPRESS HIGHWAY, ALMOST RESULTING IN CRASH. TOWED TO SHOP. FUEL PUMP WAS DEFECTIVE AND IT COSTED 729.86 DOLLARS PLUS 140 DOLLARS TOWING. THIS OCCURRED AT 60 MPH ON EXPRESS HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290334December 20, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, ELECTRICAL SYSTEM, SEATS
PASSENGER RESTRAINT MALFUNCTION ERROR CODE COMES OFF AND ON WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288059December 9, 2019
ENGINE
HELLO I OWN A BMW 328I WITH A N20 ENGINE, WHILE DRIVING DOWN THE HIGHWAY I GOT AN ALERT COME ACROSS MY SCREEN SAYING THAT THE OIL PRESSURE LOW AND TO STOP IMMEDIATELY OR ENGINE FAILURE MAY OCCUR. I DON'T HAVE TO TELL ANYONE HOW SCARY IT IS TO BE DRIVING DOWN THE HIGHWAY AND THINK THAT YOUR TIMING CHAIN MAY BREAK OFF AND YOU ARE STILL IN THE MIDDLE OF THE ROAD ,BUT I STOPPED AND TURNED THE CAR OFF. AFTER DOING SOME RESEARCH AND GETTING THE CAR DIAGNOSED I RAN INTO THE TIMING CHAIN GUIDE AND TIMING CHAIN ISSUE OF FAILING ON THESE CARS WAY BEFORE THEY HIT ANY HIGH MILES MY CAR CURRENTLY HAS 81K MILES ON IT AND THIS ISSUE HAS IMMOBILIZED MY CAR TO PREVENT FURTHER DAMAGE I WILL NOT DRIVE THAT CAR, WHEN TALKING TO BMW ABOUT THE ISSUE THEY TOLD ME THAT THEY DO KNOW ABOUT THE ISSUE BUT WILL NOT FIX IT FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286803December 4, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER SEAT MAT SENSOR FOR AIRBAG CONTROL IS MALFUNCTIONING. THE WARNING IS SHOWING THAT THE SYSTEM IS NOT WORKING PROPERLY AND THAT A SEAT BELT NEEDS TO BE CONTINUED TO BE WORN. DEALER PRICE TO FIX THIS SAFETY ISSUE IS APPROXIMATELY $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281940November 23, 2019
ENGINE
I JUST RECENTLY HAD TO TAKE MY 2012 BMW 328I CONVERTIBLE IN BECAUSE OF THE ENGINE WAS MAKING A LOUD NOISE PLUS LOSS OF HP. THE TECHNICIAN INFORMED ME THAT THE VANOS SOLENOID BOLTS HAD BROKEN OFF INTO THE ENGINE AFTER DOING MORE RESEARCH INTO THIS I FIND THAT THERE WAS A RECALL ON THE VANOS GEAR BOLTS. MY QUESTION IS DO I PAY FOR THIS REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280287November 15, 2019
ENGINE
I STARTED MY CAR AND GOT A DRIVETRAIN MALFUNCTION WARNING. DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THEY TOLD ME MY TIMING CHAIN WAS STRETCHED, WHICH CAUSED A VANOS FAULT. THEY SUGGESTED REPLACING THE TIMING CHAIN AND OIL PUMP ($5500 REPAIR). THE CAR HAD 90K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280041November 14, 2019
ENGINE
I NOTICED THAT THERE WAS WHITE SMOKE COMING FROM MY HOOD AND AIR VENTS WHILE DRIVING. I TOOK MY CAR TO THE BMW DEALER WHERE THEY SAID THAT THERE'S A A LEAK COMING FROM MY VALVE COVER ONTO MY EXHAUST THAT IS CAUSING THE SMOKE.PARTS AND LABOR CAME TO ROUGHLY $1500 DOLLARS. I GOT A SECOND OPINION FROM MY MECHANIC AND HE STATED THAT MY VALVE COVER MAY NOT BE DEFECTIVE BUT IT MAY BE MY GASKET AND I JUST NEED THE GASKET CHANGED. BMW STATED THAT EVEN THOUGH THE GASKET MAY NOT BE THE ISSUE, THEY WANTED TO CHANGE THE WHOLE COVER BECAUSE THEY'RE KNOWN TO BREAK. THEY REFUSED TO CHANGE JUST THE GASKET. THEY ARE WELL AWARE OF THE ISSUE AND THAT IT CAN CAUSE MY CAR TO CATCH FIRE. THEY SAID THAT IT WAS A QUICK FIX AND ALL THE PARTS ARE AVAILABLE BECAUSE THEY'VE HAD COUNTLESS CUSTOMERS WITH THE SAME ISSUE. I AM REACHING OUT BECAUSE I FEEL BMW IS AWARE OF THE POTENTIAL DANGER THIS ISSUE CAN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271263October 26, 2019
ENGINE
I WAS DRIVING NORMALLY WHEN A LIGHT CAME ON SAYING DRIVETRAIN MALFUNCTION. THE ENGINE STARTED TO STALL I PULLED OVER ON THE SIDE OF THE ROAD AND THE CAR JUST TURNED OFF AND NEVER TURNED BACK ON. HAD A MECHANIC CHECK AND TOLD ME THAT THE ENGINE SEIZED/LOCKED UP ON ME. I HAVE SERVICED MY VEHICLE AT THE BMW DEALER & HAVE ALL THE RECEIPTS. I BOUGHT THIS CAR USED ONE YEAR AND FIVE MONTHS AGO & I HAVE PROPERLY MAINTAINED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259084September 30, 2019
SEAT BELTS
DRIVERS SIDE SEAT BELT RECEPTACLE WILL NOT ACCEPT BUCKLE. FASTEN SEAT BELT WARNING DOES NOT SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252386August 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 328I. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE, BUT IT LOST POWER. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO BMW OF BEAUMONT (1855, I-10, BEAUMONT, TX 77701, (409) 840-3585) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i