BMW 328i Complaints (2013)

257 consumer complaints on file.

#11632654December 27, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631642December 19, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMX 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631025December 16, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631050December 16, 2024
ENGINE, POWER TRAIN, SEATS
UNKNOWN/ my car came up with an engine code . Trouble accelerating, tends to runs hot ( drive train malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629780December 9, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Unknown, Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624728November 12, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owned a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the engine overheated with the coolant, and the check engine warning lights illuminated. The contact stated that the message to “Pull Over” was displayed. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623593November 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2013 BMW 328i. The contact stated while parking the vehicle, a parking lot attendant advised the contact that the vehicle could not be parked in the lot because fuel was leaking from the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a failed fuel injection system. The contact was informed that the fuel injection system needed to be replaced. The vehicle was not repaired. The dealer advised the contact not to drive the vehicle because the vehicle was unsafe to drive due to the significant fuel leak that could cause a fire. The vehicle was towed to the contact's residence. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 113,439.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623663November 5, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormal burning smell coming through the A/C vents. The check engine warning light was illuminated. The local was dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623447November 4, 2024
UNKNOWN OR OTHER
Safety recall no fix. My car smokes and could catch on Fire. BMW refuses a loan vehicle until it can be fixed. They advise me to drive it and if catches fire call 911. This is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622645October 30, 2024
ELECTRICAL SYSTEM
Water pump electrical connector
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622425October 29, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622494October 29, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact stated while driving at various speeds for an extended period, the contact noticed that there was smoke coming from underneath the hood. Additionally, there was an abnormal odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine coolant pump had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The contact stated that the failure had been recurring while driving. An orange triangle warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622569October 29, 2024
ENGINE
The contact owned a 2013 BMW 328i. The contact stated while the vehicle was parked and unoccupied in a friend's driveway when a pop was heard and the contact noticed that the vehicle was on fire. The contact stated that the engine compartment was engulfed in flames. The contact stated that a police officer who was riding through the neighborhood stopped and attempted to extinguish the fire, however, they were unsuccessful. The local fire department arrived and extinguished the fire. No injuries and no medical treatment was provided. The fire caused damage to the friend's garage and the window above the garage. In addition, the friend's vehicle, which was parked in the driveway next to the contact's vehicle, was damaged on the driver's side front bumper and headlight and the driver's side front tire. The vehicle remained at the fire location. The vehicle was deemed as a total loss by the insurance company. In addition, the contact stated that the vehicle was just purchased a month ago. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 133,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11621686October 24, 2024
ENGINE, POWER TRAIN
Engine Timing Chain and Oil pump drive chain modules failed. I found this from BMW website that Defect Code: SI B11 03 17: For this vehicle the timing chain and the oil pump drive chain modules (N20, N26 engines) limited Warranty for in defects in materials or workmanship has been extended to 7 years / 70000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New vehicle limited warranty for passenger cars and light trucks. for eligible vehicles that are beyond this 7/70 coverage, please refer to SI B11 02 21 for additional coverage that may also apply. I filed a case directly with BMW of NA - they told me get it towed to BMW dealership and get it diagnosed, I followed the instructions and got it diagnosed. BMW dealership confirmed the main cause was the Timing chain broke and engine seized. but BMW declined to do anything about it. please see the link by BMW below: [XXX] $ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621602October 23, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621245October 22, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621417October 22, 2024
POWER TRAIN
CRASHNo FIRENo INJURIES0 DEATHS0 Driving to work and the engine oil pressure warning came up and the car began to decelerate and once completely stopped the power train malfunction warning popped up was told it’s the timing chain which has been common problem with this model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619515October 13, 2024
ENGINE
My name is [XXX] I have 2013 bmw 328i that has a safety recall Vin [XXX] CAMPAIGN ID: 24V608000 Engine coolant pump problem It’s been 4 months with no help from bmw .I contacted the dealer and they said there’s nothing they could do right now, but I believe its causing the part not to work anymore and it’s causing other problems that’s related to this issue. I will have to hire an attorney because there’s no remedy available and it’s causing we’re on my other parts of the car. Please if you can help or recommend what to do, I’d appreciate it. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619094October 10, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619208October 10, 2024
ENGINE, ELECTRICAL SYSTEM
It’s been a few months with no remedy contacted the dealer and they said there’s nothing they could do right now, but I believe the connectors, causing the part not to work anymore and it’s causing other problems that’s related to this issue. I will have to hire an attorney because there’s no remedy available and it’s causing we’re on my other parts of the car. I believe this is caused other problems with the vehicle I don’t think the coolant pump is working. Is bmw going to fix related problems free of charge?that are caused from them not fixing it fast enough and causing other problems since the coolant pump has failed and bmw hasn’t offered anything or to fix the problems quick enough .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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