BMW 328i Complaints (2011)

580 consumer complaints on file.

#10824822February 8, 2016
FUEL/PROPULSION SYSTEM
DRIVING AT 50 MPH CAR SLOW DOWN AND STALL ON SIDE OF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821531January 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. AFTER STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE VARIABLE CAMSHAFT TIMING ADJUSTMENT (VANOS) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VANOS AND OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER, WHILE DRIVING 40 MPH, "COOLANT LIQUID LOW, ENGINE IS HOT PLEASE DRIVE SLOWLY" AND "DO NOT OPEN HOOD, FIRE HAZARD" WERE DISPLAYED ACROSS THE MESSAGE BOARD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKAGE. THE COOLANT PUMP AND OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811915December 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT VEHICLE STARTED AUTOMATICALLY AND WHEN RUNNING FOR LONG PERIODS OF TIME, THE BATTERY WOULD FAIL AND CAUSED THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER AN UNKNOWN NHTSA CAMPAIGN RELATED TO THE LIGHTING OF THE VEHICLE HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810529December 15, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO UTILIZE THE DEFROST TO CLEAR THE WINDSHIELD, THE DEFROSTER FAILED TO WORK. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR IN THE VEHICLE. IN ADDITION, THE FRONT WINDOWS WOULD NOT ROLL UP OR DOWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806277November 23, 2015
AIR BAGS, SEAT BELTS
FRONT PASSENGER RESTRAINT SYSTEM MALFUNCTION UPON MOVEMENT ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748078August 12, 2015
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NOTIFIED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745037July 30, 2015
VISIBILITY/WIPER
WHILE DRIVING DOWN A STRAIGHT ROAD AT 50 MPH, A VERY LOUD POP WAS HEARD ALMOST LIKE AN EXPLOSION. I PULLED TO THE SIDE OF THE ROAD AND NOTICED THE ENTIRE SUNROOF HAD SHATTERED. IT WAS A CLEAR DAY WITH TEMPS IN THE 70'S. NO OTHER VEHICLES WERE IN THE VICINITY AT TIME OF EVENT. NO ROAD DEBRI WAS NOTED ON ROADWAY. THE GLASS APPEARED TO BE PUSHED OUT LIKE IT WAS CAUSED BY A PRESSURE DIFFERENCE. AT THE TIME OF EVENT, ALL THE WINDOWS WERE UP WITH THE A/C ON. PIECES OF THE GLASS HAD FLOWN BACK AND SCRATCHED THE PAINT DOWN TO METAL ON BOTH THE ROOF AND TRUNK-LID. I HAD MY TWO SMALL KIDS IN THE BACK SEAT AT THE TIME AND THEY WERE BOTH TERRIFIED AFTER HEARING THE NOISE. LUCKILY THE SHADE COVER WAS IN PLACE AND NO GLASS ENTERED THE PASSENGER SPACE. BMW IS NOT WILLING TO INVESTIGATE THE INCIDENT OR COVER THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704068April 6, 2015
AIR BAGS
SAW ISSUE WITH 2006 3 SERIES REGARDING PASSENGER AIRBAG LIGHT READING WRONG. MINE SEATBELT CHIMES GO OFF EVEN IF I JUST PUT AN ELECTRONIC TABLET IN THE SEAT. OTHER DAY ADULT SON IN CAR, PASSENGER AIRBAG LIGHT SHOWING IT'S OFF YET HE WAS SITTING IN SEAT AND STRAPPED IN. 2 DAYS LATER AFTER I DROPPED HIM OFF, SYSTEM STARTED CHIMING AGAIN, HAD TO PUT SEATBELT IN LATCH EVEN THOUGH NO ONE IN SEAT FOR IT TO TURN OFF THE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681377February 4, 2015
ENGINE
OIL FILTER HOUSING LEAK. OIL AND GRIME BUILT UP ON ENGINE FROM LEAK THROUGH TIME. COULD CATCH FIRE. BMW REPLACED FOR $600+. INDICATED NOT DAMAGED - TYPICAL OF THAT PART. NEW MODEL YEARS HAVE DIFFERENT PART TO AVOID FAILURE AND LEAK. THIS SHOULD BE COVERED AS IT'S A DEFECTIVE PART RATHER THAN COSTING THE CONSUMER OVER $600! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664440December 15, 2014
TIRES, WHEELS
DRIVING ON 35E GOING SOUTH TO EXIT 94 EAST ON THE FAR LEFT LANE AND I HIT A LARGE POTHOLE THAT POPPED THE FRONT PASSENGER TIRE. THERE WAS A TRUCK WITH A FLAT TIRE ON THE FAR LEFT LANE DURING THIS TIME DUE TO SAME POTHOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652284November 3, 2014
UNKNOWN OR OTHER
I DROVE FROM MY GARAGE TO THE HIGHWAY (ABOUT 5 MINUTES) I ENTERED THE HIGHWAY AND GAINED SPEED UP TO ABOUT 55 MPH, I WAS ON THE HIGHWAY FOR ABOUT ONE OR TWO MINUTES WHEN I HEARD A LOUD EXPLOSION AND THE SUNROOF IN MY CAR HAD BLOWN OUT. THERE WAS NOT TRAFFIC IN MY LOCAL HIGHWAY SINCE IT WAS ABOUT 1:30PM CST. THE SLIDING COVER IN THE SUNROOF WAS OPEN TO LET LIGHT IN AND I WAS SHOWERED WITH BROKEN GLASS, I PULLED OVER AND EXITED THE HIGHWAY, STOPPED LOOKED AT THE DAMAGE AND IT LOOKS LIKE IF THE SUNROOF HAD EXPLODE OUT, LIKE CAUSED BY INSIDE PRESSURE BLOWING IT OUT. I WAS LUCKY NO ELSE WAS WITH ME OR THE HIGHWAY HAD MORE TRAFFIC OR I COULD HAVE HAD A SERIOUS ACCIDENT. I CONTACTED BMW BUT THEY DENY THAT THERE ARE ANY DEFECTS WITH THE SUNROOF, THEY SAY IT WAS MOST LIKELY A ROCK. THERE ARE NO OBJECT INSIDE MY CAR AND ROCKS TRAVEL SIDEWAYS NOT COME FROM THE TOP. PLEASE, PLEASE HAVE THIS INVESTIGATED, BESIDES THE COST IS THE HIGHER CHANCE OF A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639507September 27, 2014
VEHICLE SPEED CONTROL, AIR BAGS
WHILE PULLING INTO A PARKING AT LOW SPEED VEHICLE ACCELERATED VIOLENTLY CAUSING IT TO CRASH OVER THE CURB AND AIRBAGS DEPLOYED. MINUTES BEFORE THIS CRASH I NOTICED SEVERAL INSTANCES WHERE THE VEHICLE SEEMED TO ACCELERATE AND RPM RISED ON ITS OWN WHILE I WAS NOT PRESSING THE ACCELERATOR. THE DRIVERS SIDE DOOR AIRBAG SEEMS TO HAVE MALFUNCTIONED AND DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637318September 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE). THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THAT THE CONTACT COULD PAY OUT OF POCKET FOR THE REPAIR AND REQUEST A REIMBURSEMENT. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637122September 17, 2014
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT EXPERIENCED THE FAILURES CITED IN THE RECALL NOTICE MULTIPLE TIMES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631501September 8, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628298August 26, 2014
AIR BAGS
I WAS FOLLOWING MY HUSBAND HOME FROM WORKING AROUND 5PM ON JULY 28TH AND AS HE PRECEDED TO TURN LEFT, I OBSERVED TRAFFIC AND SAW IT WAS SAFE TO FOLLOW THROUGH AS WELL. AS I WAS TURNING ANOTHER GENTLEMAN CAME THROUGH THE LIGHT GOING APPROXIMATELY 45-50MPH AND WE HAD A COLLISION. MY DAMAGE TO MY VEHICLE WAS IN THE FRONT AND THE CAR WAS THEREFORE TOTALED. AT THE TIME OF THE ACCIDENT MY AIRBAGS DID NOT DEPLOY AND I PROCEEDED TO HIT MY FOREHEAD ON THE STEERING WHEEL. HIS AIRBAGS DID DEPLOY AND HE WAS IN A 2013 328I AND I WAS IN A 2011 328I. I WOULD LIKE TO SEE IF THIS HAS HAPPENED BEFORE OR WHY MINE DID NOT DEPLOY...UPDATED 10/06/14 *BF UPDATED 3/25/2015*JS..*TR...UPDATED 12/09/15 *BF . UPDATED 05/17/2017 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10615703July 23, 2014
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT NOTICED A CONSTANT CHEMICAL ODOR INSIDE THE VEHICLE. THE DEALER CLEANED THE VEHICLE AND STATED THAT THE ODOR ORIGINATED FROM AN UNKNOWN SOURCE INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610962July 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE VANOS SOLENOID VALVES AND THE CAM SHAFT BEARING LEDGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO DEALER, WHERE IT WAS LATER DIAGNOSED THAT THE VANOS ASSEMBLY BOLT WAS DEFECTIVE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE). THE RECALL REPAIRS WERE NOT PERFORMED. HOWEVER, THE DEALER REPLACED TWO ENGINE COILS, CHANGED THE OIL, REPLACED A WHEEL SENSOR, DRAINED THE BRAKE FLUID AND REPLACED A MICRO-FILTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605385June 23, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A COMPLETE STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO NOTICED THAT THE VANOS ASSEMBLY BOLTS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599209June 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND IT SHOOK EXCESSIVELY. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HOUSING BOLT OF THE VARIABLE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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