BMW 328i Complaints (2011)

580 consumer complaints on file.

#11185136March 8, 2019
UNKNOWN OR OTHER
MY CLOSED ELECTRIC SUNROOF EXPLODED AT 70 MPH. NO ONE NEAR ME, NOT DRIVING UNDER ANYTHING. SOUNDED LIKE AN EXPLOSION, GLASS FROM THE CENTER RAINED DOWN ON ME AND THE REMAINING GLASS IS PUSHED OUT, NOT IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184535March 6, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE AND SPUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL. ON SEVERAL OCCASIONS, SMOKE WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO CLASSIC BMW (2571 SOM CENTER RD, WILLOUGHBY HILLS, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11179830February 13, 2019
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT SMELLED BURNING WIRES AND STATED THAT THE BLOWER MOTOR TURNED ON AND OFF AFTER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE SYMPTOMS WERE SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). AN INDEPENDENT MECHANIC VERIFIED THE FAILURE WITH THE VEHICLE. BMW PORTLAND (2001 SW JEFFERSON ST, PORTLAND, OR 97201, (971) 340-4590) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173842February 3, 2019
STRUCTURE:BODY
MY MOONROOF SPONTANEOUSLY EXPLODED TODAY (AROUND 5:40PM). I WAS DRIVING OPEN ROAD (CITY, ABOUT 30-35MPH) AND THERE WAS NO EVIDENCE OF A ROCK OR OTHER FOREIGN BODY OTHER THAN GLASS IN MY CABIN. THE EDGES OF THE REMAINING GLASS OF THE MOONROOF TILTED UPWARDS. THE NOISE AND GLASS SURPRISED ME AND I DRIFTED INTO THE MEDIAN BRIEFLY BEFORE CALMING DOWN/REGAINING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171187January 21, 2019
TIRES
I HAD INSTALLED 4 NEW TIRES [P225/45R-17 MICHELIN PRIMACY MXM4 ZP TPC SPEC, RUN FLAT] IN NOVEMBER 2017 ON MY 2011 BMW 328I. ONE YEAR LATER I STARTED TO GET TIRE PRESSURE LIGHT ON MY REAR RIGHT TIRE. WHEN I WENT TO CHECK THE AIR, I NOTICED BOTH OF MY REAR TIRES WERE BOLD LIKE RACE CAR TIRES. I CALLED TIRE RACK TO FIND OUT ABOUT THE WARRANTY, THEY ASKED ME TO BY NEW ONES AND SEND THE OLD ONES BACK. I AM JUST CONCERN WITH THE CONDITION, IF THE TIRES SHOULD GET THIS BAD BEFORE ANY WARNING. I HAVE INCLUDED THE PICTURES OF THE TIRES THAT I PLAN TO RETURN TO TIRE RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170177January 15, 2019
AIR BAGS
MY CAR ONLY HAS 62,900 MILES AND ABOUT TWO WEEKS AGO THE AIR BAG ALARM CAME ON WITHOUT ANY SITUATION OR ACCIDENT OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164153December 31, 2018
AIR BAGS
TAKATA RECALL AIBAG LIGHT IS ON IN VEHICLE. I BARELY DRIVE CAR AND DO NOT UNDERSTAND WHY THIS IS ON. WHEN I CHECK RECALLS 8 SEEN THIS MODEL IS AFFECTED BUT WHEN I PUT IN VIN NO CURRENT REVEAL. THIS IS VERY CONTRADICTING. THE VEHICLE WAS STATIONARY. I TURNED IT ON TO WARM UP AND THE AIRBAG NOTIFICATION CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155274November 30, 2018
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
THE ENGINE LIGHT WOULD COME ON, BUT NOTHING WOULD BE WRONG WITH THE CAR AT LEAST I THOUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154868November 29, 2018
AIR BAGS, SERVICE BRAKES, SEAT BELTS
TAKATA- RECALL RELATED TO AIRBAGS,& SEAT BELT, HOWEVER WHEN YOU CALL THE BMW OF MEMPHIS THEY STATE THERE IS NO RECALL OR REMEDY FOR THE AIRBAGS & SEAT BELTS.. IT IS VERY UNSAFE TO DRIVE THIS CAR AS EVERYTIME YOU IN THE CAR THE SEAT BELT LIGHT & AIRBAG LIGHTS CAME ON ALL THE TIME AND STAY ON. THERE SHOULD BE A NATIONAL RECALL WITH A REMEDY TO FIX THIS PROBLEM AS SAFETY COME FIRST. HOWEVER, I HAVE CALL SEVERAL TIMES AND HAVE BEEN TOLD THERE IS NO REMEDY FOR AIRBAGS AND SEATBELT ISSUE.THE VEHICLE CAN BE STATIONARY WHEN THIS HAPPENS AND IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154508November 28, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTICED A STRONG ODOR AND SMOKE INSIDE THE VEHICLE PRIOR TO RECEIVING THE RECALL NOTIFICATION LETTER. THE DEALER (ADVANTAGE BMW CLEAR LAKE, 400 GULF FWY S, LEAGUE CITY, TX 77573, (281) 557-7000) WAS CONTACTED. THE DEALER INDICATED THAT THEY WOULD BE ABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT AND THAT A SUPERVISOR WOULD CALL TO DETERMINE IF THERE WAS AN OPTION FOR A LOANER VEHICLE. THE CONTACT WAITED FOR A CALL FOR WEEKS, BUT DID NOT RECEIVE ONE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11151837November 15, 2018
SEATS
STOPPED AFTER EXCITING FREEWAY WITH TRAFFIC FLOW. SUV CAME UP BEHIND ME AND DIDN'T STOP AND HIT ME FROM BEHIND GOING 40-60 MPH. IMPACT THREW ME BACK THEN HEADREST DEPLOYED AND PUNCHED ME IN THE BACK OF HEAD WHICH I THEN HIT SEARING WHEEL. INSTANTLY FELT PAIN IN NECK AND HEAD. TAKEN BY AMBULANCE TO HOSPITAL. 2 C.T. SCANS DONE,CHEST XRAYS, AND 2 MRIS OF NECK AND BRAIN SHOWING SPINAL STENOSIS OF CERVICAL REGION, BULGE OF CERVICAL DISC WITHOUT MYELOPATHY. I ALSO SUSTAINED A CONCUSSION AND WHIPLASH WHICH IS STILL PRESENT AS OF TODAY. CAR TOTALLED. ONE OF DOCTORS STATED IMPACT FROM HEADREST DEPLOYING WAS SAME AS BEING PUNCHED IN BACK OF HEAD FROM A 200 LB. MAN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11149697November 6, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL. I HAVE RECIEVED SEVERAL RECALL LETTERS REGARDING MY VEHICLE. I HAVE NOTICED MY CAR DRIVING DIFFERENTLY, AND I DO NOT FEEL SAFE BEING IN THE CAR OR HAVING OTHERS IN THE VEHICLE. I HAVE READ THE RECALLS ON MY VEHICLE AND IT HAS STATED THAT CAR CAN GO ON FIRE WHILE DRIVING OR NOT AND PARTS ARE NOT AVAILABLE. I WOULD LIKE TO RETURN THE VEHICLE MY FAMIY AND MY SAFETY COMES FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144154October 30, 2018
AIR BAGS, SEAT BELTS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
I AM RECEIVING A 'PASSENGER RESTRAINT MALFUNCTION' MESSAGE ON MY DASH AND THE SEATBELT AND AIRBAG LIGHT ARE STUCK ON. ONLINE BMW STATES "THE OC3 MAT NEEDS TO BE REPLACED. CHECK WITH YOUR DEALER, WE EXTENDED THE WARRANTY ON SOME MODELS." I CHECKED WITH MY DEALER AND THIS DOES NOT QUALIFY. THEY WILL NOT COVER THIS SAFETY REPAIR. I CANNOT SAFELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, AND THE SEAT CEASES TO MOVE AS WELL. MY DEALER STATES IT COSTS $1350 TO FIX AND THEY WOULD NEED TO ORDER IN THE PART AND HAVE MY VEHICLE FOR 2 DAYS. THIS IS A SAFETY ISSUE. SAFETY ISSUES SHOULD NOT HAVE AN 'EXPIRATION DATE' AS TO WHEN THE DEALER WILL OR WILL NOT COVER IT. THE CARE IS 7 YEARS OLD AND HAS 63,000 MILES. THIS DEFECT WAS COVERED FOR THE 2006 AND 2007 MODELS AND BECAME A RECALL. I SEE ONLINE IN FORUMS OTHERS ARE EXPERIENCING THIS IN THE 2011 MODEL. I AM FORCED TO PAY A MECHANIC TO FIX THIS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142738October 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142118October 23, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BLOWER MOTOR RECALL AND PCV VALVE RECALL. HELLO, I GOT A RECALL NOTIFICATION IN THE E-MAIL FOR THE PCV VALVE AND THE BLOWER MOTOR. I HAD ALREADY TAKEN MY CAR INTO BMW PREVIOUSLY TO HAVE MY VEHICLE WORKED ON BY BMW AND CARMAX FOR PROBLEMS ON THESE PARTS AND RELATING PARTS BECAUSE THEY WERE NOT WORKING PROPERLY. I WAS WONDERING IF YOU COULD PLEASE TAKE A DEEPER DIVE INTO MY ISSUE. BMW HAS SAID THEY WILL ONLY REIMBURSE ABOUT $250 WHEN I PAID MUCH MORE THAN THAT BEFORE FOR THE PARTS DIRECTLY AFFECTED AND INDIRECTLY AFFECTED BY FAULTY PARTS. I LOOK FORWARD TO HEARING BACK FROM YOU AND APPRECIATE ALL THE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142169October 23, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX 77002, (713) 289-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142222October 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HERRIN-GEAR BMW OF JACKSON AT 601-354-2269 (LOCATED AT 1685 HIGH ST, JACKSON, MS 39202) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141922October 22, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BMW OF WICHITA, 11000 E 13TH ST N, WICHITA, KS 67206, 316-779-2613) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140527October 16, 2018
WHEELS
VIBRATION STARTING FROM 60MPH, RUMBLING, DRONING NOISE AND VIBRATION COULD FELT THROUGHOUT THE CABIN. SPENT 4 OR TIME TIMES ROADFORCED REBALANCING TIRES, TWO SETS OF OE CONTINENTAL SSR TIRES AND REPAIRING WHEELS BUT NO CHANGE WITH THE UNPLEASANT AND ANNOYING VIBRATION. COULD BE A DEFECTS WITH THE DRIVELINE/DRIVESHAFT? I WANTED TO REPLACE THE U-JOINT BUT IT IS NON SERVICEABLE DRIVESHAFT. REQUESTING BMW TO LOOK INTO THIS ISSUE AS OTHERS BMW MODELS HAVING RECALL ON DEFECTIVE DRIVESHAFT. CAR HAS JUST 80K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139449October 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT LOST POWER WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS JUMPSTARTED BY AAA. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MODULE UNDER THE DRIVER'S SEAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. A DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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