BMW 328i Complaints (2007)

399 consumer complaints on file.

#10606242June 26, 2014
AIR BAGS, SEAT BELTS
WARNING LIGHT CAME ON SO WE TOOK THE CARE TO A TECHNICIAN WHO FOUND THE FOLLOWING FAULT CODE: "-93C3 SEAT OCCUPANCY DETECTOR, PASSENGER, CURRENTLY PRESENT, 95X0". THIS FAILURE SEEMS TO BE EXTREMELY COMMON WITH THIS VEHICLE. WHEN I CONTACTED BMW CUSTOMER RELATIONS, THEY STATED: "THANK YOU FOR CONTACTING BMW OF NORTH AMERICA, LLC REGARDING OUR AMENDED VOLUNTARY RECALL ANNOUNCEMENT FOR THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT FOR CERTAIN 2006-2007 MODELS DEPENDING UPON SEAT TYPE. INCLUDED 3 SERIES ARE 2006-2007 3 SERIES SEDANS WITH SPORTS SEATS THAT WERE PRODUCED BETWEEN DECEMBER 2005 ' SEPTEMBER 2006. RECALLS ARE SPECIFIC TO A VEHICLE'S IDENTIFICATION NUMBER (VIN) BASED ON THE ABOVE CRITERIA, AND <MY VIN> DOES NOT HAVE THIS RECALL. I SUGGEST CONTINUING TO WORK WITH THE SERVICE TEAM AT YOUR AUTHORIZED BMW CENTER TO REVIEW ANY CONCERNS YOU MAY HAVE WITH YOUR VEHICLE." CAN YOU PLEASE INVESTIGATE THIS AND CONSIDER MORE VEHICLES FOR THIS RECALL? ALSO, PLEASE LET ME KNOW IF I HAVE ANY RECOURSE FOR REIMBURSEMENT IF I GO AHEAD AND HAVE THE VEHICLE REPAIRED AT MY OWN COST. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605996June 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER AIR BAG SENSOR MAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 75,338. UPDATED 8/27/14*CN UPDATED 8/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604549June 19, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328 I. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO WERE NOT ABLE TO DUPLICATE THE PROBLEM. THE THIRD TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE FAILURE WAS DUE TO A DEFECTIVE ECCENTRIC SHAFT SENSOR WHICH NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V044000 (ELECTRICAL SYSTEM), HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 106,745. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598969June 17, 2014
AIR BAGS, SEAT BELTS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
BMW RECALL DATED 11/12/2013, NHTSA CAMPAIGN NUMBER: 13V564000. RECALL UP TO 76,565 UNITS FOR FAILURES OF FRONT SEAT OCCUPANT PROTECTION MAT. AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. CONTACTED BMW AND TOLD MY VIN DOES NOT FALL INTO BMW RANGE BUT I'VE BEEN EXPERIENCING THE EXACT FAILURE SINCE PURCHASING THE VEHICLE USED IN 10/2013. BMW HAS LIKELY NOT IDENTIFIED THE TRUE VIN RANGE OF VEHICLES IMPACTED BY DEFECTIVE OCCUPANCY MATS AND REFUSES TO PAY FOR REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597862June 12, 2014
STEERING, ELECTRICAL SYSTEM
EVERYTHING WAS FINE. I HADN'T NOTICED ANY CHANGES EXCEPT THE CRUISE CONTROL WOULD SHUT OFF BY ITSELF. THEN I NEEDED A JUMP AND IT TOOK RIGHT AWAY. THE NEXT TIME I NEEDED A JUMP IT WOULDN'T TAKE. TOOK THE BATTERY TO AUTOZONE AND HAD IT CHECKED AND IT WAS FINE. SO REALIZED IT WASN'T THE BATTERY. ID TRY TO START THE CAR BUT NOTHING HAPPENS NOT EVEN A CLICKING NOISE NOTHING. BUT THE LIGHTS STILL CAME ON WINDOWS STILL ROLLED DOWN RADIO EVEN WORKED IT JUST WOULDN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594066June 11, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2007 BMW 328I. CONSUMER WRITES IN REGARDS TO VEHICLE SUN ROOF SHATTERED WITHOUT WARNING. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594454May 28, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
DRIVER DOOR WILL NOT UNLOCK OR OPEN. ACCORDING TO DOZENS OF FORUM POSTS, IT'S A KNOWN ISSUE. VERY DANGEROUS IF THIS FAILS IN AN ACCIDENT AND CAN'T GET OUT OF THE CAR. ONLY WAY TO GET IN AND OUT IS THROUGH WINDOW OR PASSENGER DOOR. IT IS POSSIBLE FOR ALL LOCKS TO FAIL AND ONLY WAY TO GET OUT WOULD BE FROM THE WINDOWS. EVEN DOOR HANDLE CAN'T OPEN DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594342May 27, 2014
ELECTRICAL SYSTEM, ENGINE
THE ENGINE STALLED AT A LOW SPEED COMING TO A STOP. THIS IS THE SECOND TIME THIS HAS HAPPENED OVER THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588265May 14, 2014
AIR BAGS
THE AIRBAG SENSOR ON MY 2007 BMW 328I IS MALFUNCTIONING. IT MATCHES THE EXACT DESCRIPTION AS THE RECALL AND OTHER FILED COMPLAINTS. HOWEVER, BMW INSISTS THAT MY VIN IS NOT COVERED BY THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585265April 28, 2014
AIR BAGS, SEATS
WHEN I WAS DRIVING AND AT THE STOP LIGHT, WHEN I WAS ABOUT TO GO AND THE AIR BAGS CAME ON AND THE SOUND DING, DING, DING, AND THE AIR BAGS LIGHT CAME ON THE DASH? WHEN I TAKE IT TO MY LOCAL SHOP AND LET THEM RUN OB2 SCANNER AND IT CAME UP ON THE OB2 SCANNER IT WAS THE PASSENGER SIDE AIR BAGS MAT SENSOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584686April 24, 2014
STEERING
RED WARNING LIGHT STEERING PROBLEM STOP CAR IMMEDIATELY. BMW AND INTERNET STATES THIS WAS COMMON PROBLEM $1800+ TO FIX I HAD EXTENDED WARRANTY BUT IT STILL COST ME APPROX $600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579200April 11, 2014
AIR BAGS
I UNLOCKED THE CAR AND SAT IN THE DRIVER'S SEAT. MY WIFE SAT IN THE FRONT PASSENGER SEAT. I INSERTED THE KEYFOB AND PUSHED THE 'START' BUTTON. THE CAR TURNED ON AND ABOUT 5 SECONDS LATER WE HEARD A 'GONG' SOUND. WE LOOKED AT THE SCREEN AND IT WAS SHOWING A RED WARNING ABOUT THE FRONT PASSENGER AIRBAG BEING DISABLED. I POWERED OFF THE CAR, WAITED A MINUTE AND POWERED IT BACK ON. SAME ERROR CAME UP. SO I POWERED OFF THE CAR A SECOND TIME, ASKED THE WIFE TO GET OUT OF THE CAR AND THEN BACK ONTO THE FRONT PASSENGER SEAT, THEN I POWERED ON THE CAR. THE ERROR WENT AWAY. WE DROVE 15 MINUTES TO DINNER, ATE AND RETURNED HOME WITHOUT FURTHER INCIDENT. THAT NIGHT I SETUP AN APPOINTMENT WITH GLOBAL IMPORTS BMW FOR 9/12/2012 TO HAVE THEM LOOK AT IT. THE DEALER RAN DIAGNOSTICS AND REPORTED THE FOLLOWING IN REGARDS TO THE FRONT PASSENGER SEAT ISSUE: "87844 PERFORMED SHORT TEST AND FOUND FAULT MRS-93C3. PERFORMED TEST MODULE AND FOUND THE PASSENGER SEAT MAT TO BE DEFECTIVE. CUSTOMER DECLINED THE SEAT MAT REPLACEMENT." NEXT TO THIS I HAD THE SERVICE MANAGER WRITE IN THE TOTAL REPAIR COST, $1,345.70. I STILL HAVE A COPY OF THE PAPERWORK WITH THE DETAILS IF NEEDED. I DECLINED THE REPAIR AT THE TIME BECAUSE I FELT THE FACT THEY FOUND "...THE SEAT MAT TO BE DEFECTIVE" INDICATED A KNOWN ISSUE. FAST FORWARD TO TODAY 4/11/2014, NHTSA LISTS A "RECALL SUBJECT : FRONT SEAT OCCUPANT PROTECTION MAT" CAMPAIGN NUMBER 13V564000. I CALLED BMW USA'S CUSTOMER RELATIONS NUMBER AND THEY TOLD ME MY CAR HAD NO RECALLS ASSOCIATED WITH IT EVEN THOUGH THERE'S CLEARLY AN ISSUE WITH THE SENSOR MAT. TO THIS DAY I HAVE YET TO RECEIVE ANY RECALL LETTERS FROM BMW NOR NHTSA. THE CAR STILL BRINGS UP THIS ERROR WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. IT'S NOT SAFE AND I SHOULD NOT HAVE TO PAY FOR REPAIRS IF THERE'S AN ACTIVE RECALL FOR THIS MODEL YEAR. PLEASE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578452April 9, 2014
AIR BAGS, STEERING
PASSENGER AIRBAG SEAT PAD DOES NOT DETECT. STEERING WHEEL LOCK FAULT BOTH THESE PROBLEMS HAVE BEEN RECALLED ON OTHER VEHICLES OF SAME MODELS SAME YEAR BUT NOT MINE. BOTH PROBLEMS HAVE OCCURRED ON MY VEHICLE AND I REFUSE TO PAY TO GET IT FIXED WHEN OTHERS GET THERE COVERED WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578157April 8, 2014
ELECTRICAL SYSTEM
THE VEHICLE AUTOMATICALLY UNROLLS ALL WINDOWS AND THE MOONROOF WHENEVER IT RAINS. THIS IS FLOODING AND RUINING THE VEHICLE, AND CAUSING MOISTURE TO ENTER THE ELECTRICAL SYSTEM AND CAUSE A SIGNIFICANT FIRE HAZARD. THERE IS A BURNING SMELL FROM THE ELECTRICAL SYSTEM. THE ISSUE, WHICH IS WELL KNOWN ON THE BLOGOSPHERE, IS DUE TO A FAULTY AND IMPROPERLY INSTALLED WIRING HARNESS (INSTALLED CROOKED), AN ELECTRICAL SHORT IN PINS 18 AND 19 FOR THE DOOR LOCK ACTUATOR, AND IMPROPER MOISTURE SEALING FOR THE HARNESS AND ACTUATOR. THE MANUFACTURER REFUSES TO ACKNOWLEDGE OR ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577595April 5, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
LOCKED IN CAR DUE TO FAILED DOOR LOCKS. OPENED WINDOW TO ACCESS MANUAL DOOR KEY BUT PASSENGER CRAWLED OVER TO DRIVERS SIDE SINCE THIS WAS THE ONLY WAY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573011March 17, 2014
ENGINE
OWNER OF 2007 BMW 328I, START MY CAR IN THE MORNING, BUT THE CAR WON'T START IT, IT NO SOUND WHEN I TRY TO START THE CAR. BUT THE WINDOW, LOCKS AND RADIO ARE ALL WORKING WELL. TRY TO JUMP THE BATTERY, IT NOTHING WRONG WITH THE BATTERY. NEED TOW MY CAR TO THE DEALERSHIP, OVER ONE DAYS ALREADY, STILL WAITING THE REPLY FROM THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568826March 12, 2014
ELECTRICAL SYSTEM, ENGINE
AT 65 MPH ON FREEWAY, SUDDENLY LOST POWER. VEHICLE IMMEDIATELY SLOWED TO ABOUT 10 MPH AS I PULLED OFF THE FREEWAY. CARS BEHIND NEARLY RAN ME OVER. DROVE SLOWLY TO BMW SERVICE WHO DIAGNOSED "WATER PUMP SHORT TO GROUND" CAUSING VEH TO LOSE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565196February 20, 2014
STEERING
STEERING WHEEL LOCK SIGN KEEPS APPEARING AND LOCKING ME OUT OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST TWO WEEKS AND HAS LEFT ME STRANDED EVERY TIME AND 3 OF THE TIMES A TOW TRUCK WAS UNABLE TO REACH MY CAR TO TOW IT. I HAVE HAD IT AT THE DEALER FOR A WEEK NOW AND THE SIGN HAS NOT POPPED UP FOR THEM SO THEY SAY THEY CAN NOT DO ANYTHING. WHEN I DROPPED OFF THE CAR TO THEM AFTER BEING STUCK FOR 45 MIN, AS SOON AS I PARKED IT AT BMW THE SERVICE WOMAN TRIED TO GO INTO IT AND START IT AND IT SHOWED THE SIGN. THE SERVICE TEAM HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. SO I AM PICK UP THE CAR TODAY WITH NOTHING THAT HAS BEEN DONE TO IT AND IT WILL MOST LIKELY HAPPEN AGAIN IN THE NEXT COUPLE OF DAYS SINCE IT WILL BE DRIVEN NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565200February 20, 2014
ENGINE
I HAVE HAD NUMEROUS PROBLEMS WITH OVER HEATING. EVERY TIME I HAVE TAKEN IT TO THE DEALER FOR THIS PROBLEM THEY HAVE FOUND MULTIPLE LEAKS AND THE MANIFOLD CRACKED (NOT DIAGNOSED IN ONE VISIT THESE WERE FOUND AFTER MULTIPLE VISITS). IT STILL DOES IT AND NOW THEY CLAIM THEY CANNOT FIND ANYTHING. THEY WANT PROOF THAT THIS IS ACTUALLY HAPPENING SO I AM GOING TO FILM IT WHEN IT HAPPENS TO ME AGAIN. THE INCIDENT THAT HAPPENED ON 12/31/13, I WAS DRIVING ON A ROAD TO GET TO A RESORT, THIS ROAD WAS NOT ELEVATED IN ANYWAY IT WAS LEVEL. IT HAPPENS EVERY MONTH OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564301February 13, 2014
STRUCTURE, ELECTRICAL SYSTEM
I WAS TRAPPED INSIDE MY VEHICLE WITH THE DRIVER'S SIDE DOOR UNABLE TO UNLOCK. I COULD NOT USE THE MANUAL DOOR HANDLE ON THE INSIDE OR OUT. THE INTERIOR DOOR OPEN BUTTON LOCATED ON THE DASHBOARD WOULD NOT UNLOCK THE DRIVER'S SIDE DOOR. THE KEY FOB WOULD NOT UNLOCK IT. I FINALLY HAD TO MANEUVER ACROSS THE CENTER CONSOLE AND SLIDE OUT THROUGH THE PASSENGER DOOR. I WAS SCARED AND FRUSTRATED. IT WAS DARK AND IN AN EMPTY PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i