BMW 325xi Complaints

306 consumer complaints on file.

#10625739August 16, 2014
AIR BAGS, SEAT BELTS
THIS COMPLAINT IS REGARDING A PASSENGER RESTRAINT SYSTEM MALFUNCTION ALERT/ISSUE THAT SEEMS TO BE COVERED BY A RECENT BMW RECALL I FOUND ON YOUR WEBSITE. THIS ALERT STARTED TO COME UP IN MY CAR INTERMITTENTLY ALMOST 2 YEARS AGO, BUT IT NOW STAYS ON. I HEARD ABOUT A RECALL AND WAS WAITING FOR ADDITIONAL INFORMATION FROM BMW BUT HAVE NOT RECEIVED ANY. I WENT TO THE BMW CENTER IN ALEXANDRIA, VA THIS WEEK (8/15/14) TO SEE IF THIS WAS COVERED BY THE RECALL AND WAS TOLD THAT IT WAS NOT. I ALSO CALLED THEIR 1-800 CUSTOMER SERVICE NUMBER AND WAS TOLD THE SAME THING. HOWEVER, I JUST FOUND A RECALL NOTICE FOR THIS ISSUE (SEE LINK BELOW) ON THIS WEBSITE WHERE IT SPECIFICALLY INCLUDES MY MODEL YEAR CAR (BMW 2006 325XI). MY CAR IS NOW NOT PASSING VA INSPECTION DUE TO THIS ISSUE. I WAS TOLD THIS REPAIR WOULD COST OVER $2,000, WHICH I DON'T HAVE AT THIS MOMENT. PLEASE ADVISE AS TO HOW I CAN BEST EXPEDITE THE NECESSARY REPAIRS UNDER THIS RECALL, TO DEAL WITH THIS SECURITY ISSUE AND SO THAT I CAN RENEW MY INSPECTION STICKER AS REQUIRED BY VA LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621798August 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE WEIGHT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.....UPDATED 09-09-14 *BF UPDATED 11/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615399July 22, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2002 BMW 325XI. THE CONTACT STATED THAT ALL POWER WINDOWS FAILED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER WINDOW WOULD INDEPENDENTLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610518July 14, 2014
AIR BAGS
THE AIR BAG LIGHT / OCCUPANT DETECT SENSOR NEEDED TO BE REPLACED BECAUSE IT WAS DEFECTIVE. I PAID OVER $1000 TO REPAIR. MY MECHANIC TOLD ME THERE IS A SAFETY RECALL OF THE AIR BAG FRONTAL SENSOR CONTROL MODULE FOR MY VEHICLE YEAR, MAKE AND MODEL. I NEVER RECEIVED THE RECALL NOTICE AND BMW CLAIMS THE RECALL IS VIN SPECIFIC. THIS SEEMS UNSAFE AND UNFAIR AS THIS IS THE VERY PROBLEM THAT I REPAIRED. I HAVE TRAVELED THOUSANDS OF MILES TRANSPORTING MY FAMILY IN THE FRONT PASSENGER SEAT WITHOUT KNOWING THAT THEY WERE NOT PROTECTED BY THE AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608572July 7, 2014
AIR BAGS, SEATS
BMW RECALL 2006 13V564000 WAS ISSUED IN NOVEMBER OF 2013 TO RECALL THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT THAT DETERMINES IF AND HOW THE PASSENGER FRONTAL AIR BAG SHOULD DEPLOY IN A CRASH BECAUSE IT MAY FATIGUE AND DEVELOP CRACKS WHICH COULD LEAD TO A SYSTEM FAILURE. MY VEHICLE, A 2006 BMW 325XI WITH WAS NOT INCLUDED IN THE RECALL. HOWEVER, THIS EXACT PROBLEM OCCURRED TO ME IN APRIL OF 2012. THE FRONT PASSENGER SEAT MAT FAILED (CRACKED) AND WOULD NOT ALLOW THE AIR BAG TO DEPLOY. THE SERVICE TEAM AT TOWNE BMW IN WILLIAMSVILLE, NY STATED "WE HAVE SEEN A LOT OF THESE" AT THAT TIME. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THE RECALL. IT SEEMS ODD THAT THIS RECALL WOULD BE ISSUED TO A SELECT NUMBER OF VEHICLES THAT WERE AFFECTED WHEN ADDITIONAL VEHICLES, INCLUDING MINE, WERE AFFECTED BY THE SAME MANUFACTURER'S DEFECT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607031June 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE FAILURE MILEAGE WAS 104,603... UPDATED 08-20-14 *BF UPDATED 09/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596848June 7, 2014
VEHICLE SPEED CONTROL
MY SON TURNED RIGHT FROM A COMPLETE STOP AT THE STOP SIGN. HE ACCELERATED TO THE APPROPRIATE SPEED PRIOR TO THE UPCOMING TURN (25MPH) HE THEN LET OFF THE GAS GOING INTO THE TURN TO COAST BEFORE BRAKING. THE CAR CONTINUED TO ACCELERATE UP TO 40-45 MPH DUE TO FLOOR MAT ENTRAPMENT BECAUSE THERE IS NO FLOOR MAT RETENTION SYSTEM. HE WAS LOSING CONTROL OF THE CAR AS HE TRIED TO MOVE THE FLOOR MAT AWAY FROM THE GAS PEDAL. HE THEN SLID OFF THE ROAD WHILE CONTINUING TO BRAKE, OVERCORRECTED AND WENT OFF THE OTHER SIDE AS WELL. ALL THE WHILE HE WAS TRYING TO STOP THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596629June 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ONLY WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS DIAGNOSED AND THE DETECTION MAT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594395May 27, 2014
AIR BAGS, SEAT BELTS
MY AIRBAG LIGHT AND SEATBELT LIGHT WERE ON RIGHT AFTER I PURCHASED THE CAR I CALLED BMW AND THEY SAID THERE IS A RECALL ON THAT PROBLEM BUT MY VIN # WAS NOT INCLUDED IN IT. IF THEY KNOW ABOUT THE PROBLEM WHY DON'T THEY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588972May 16, 2014
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE IDRIVE CONTROL PANEL IS SHOWING AN ALERT THAT THE PASSENGER AIRBAG HAS FAILED. I CONTACTED BMW CUSTOMER SERVICE AND THEY SAY MY VIN IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V564000 (AIR BAGS) EVEN THOUGH THE DESCRIPTION OF THE PROBLEM MATCHES MY PROBLEM EXACTLY. I HAVE A 2006 BMW 325XI WITH STANDARD SEATS AND ACCORDING TO 13V564000 I SHOULD BE ELIGIBLE FOR COVERAGE UNDER THE EXTENDED WARRANTY. BMW IS TELLING ME I AM RESPONSIBLE FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588545May 15, 2014
SUSPENSION
BILSTEIN IS A MAKER OF AFTERMARKET SHOCKS. THE REAR BILSTEIN SHOCKS FOR THE BMW 3-SERIES FROM 1999-2006 ARE PRONE TO PREMATURE FAILURE. BILSTEIN HAS UPDATED THE PART TWICE IN AN EFFORT TO FIX THE PROBLEM, BUT THE SHOCKS CONTINUALLY FAIL. THERE ARE THOUSANDS OF PREMATURE FAILURES OF THESE SHOCKS IN THE LAST FIVE YEARS. REAR SHOCK FAILURE CREATES DANGEROUS HANDLING PROBLEMS, LOSS OF BRAKING PERFORMANCE, AND DAMAGE TO THE VEHICLE. STOP BILSTEIN FROM SELLING ANY MORE OF THESE DANGEROUS SHOCKS! I HAVE HAD NINE REAR SHOCKS FAIL, AND BILSTEIN KEEPS SENDING OUT THE SAME PART AS PART OF THE LIFETIME WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588057May 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586211May 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT THE AIR BAG SENSOR WOULD REMAIN ILLUMINATED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V564000 (AIR BAGS) BUT HAD EXPERIENCED THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112000. UPDATED 08/12/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578118April 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
MY WIFE PARKED THE CAR IN THE DOCTORS OFFICE PARKING LOT. IT WAS 58 DEGREES AND RAINING. SHE LEFT OUR FAMILY PET IN THE CAR. WHEN SHE CAME OUT OF THE DOCTORS OFFICE SHE SAW THAT THE CAR WAS FULL OF SMOKE. THE KEY FOB WOULD NOT OPEN THE LOCKS. THE DOORS WOULD NOT OPEN. THE GLASS IN THE WINDOWS WOULD NOT BREAK UNDER HER STRENGTH EVEN WITH A GLASS HAMMER THAT SOMEONE MANAGED TO RETRIEVE FOR HER. SHE FINALLY REMEMBERED THE KEY AND WAS ABLE TO OPEN THE DRIVERS SIDE DOOR. OUR DOG WAS LIFELESS, FIRE AND RESCUE TRIED TO REVIVE HER TO NO AVAIL. THE FIRE APPARENTLY STARTED SOME WHERE AROUND THE HEADLIGHT SWITCH OR BEHIND THE VENT WHERE THE CABLES FOR THE DOOR PANEL AIRBAG PASS. IT CAUSED THE DOOR AIRBAG AND THE STEERING WHEEL AIRBAG TO DEPLOY. THE FIRE REACHED THE ROOF PANEL BEFORE APPARENTLY SELF EXTINGUISHING DUE TO LACK OF OXYGEN. I ARRIVED ABOUT AN HOUR LATER. ALTHOUGH THE LOSS OF MY DOG IS A TRAGEDY THE REALLY HORRIBLE PART IS FINDING THAT I COULD NOT OPEN THE PASSENGER DOORS. THE KEY FOB WILL NOT OPEN THE LOCKS. I CLIMBED ACROSS THE DRIVERS SEAT AND COULD NOT OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. I REACHED BACK AND COULD NOT OPEN THE DRIVERS SIDE REAR DOOR FROM THE INSIDE EITHER. IS IT POSSIBLE THAT THERE IS A DEFECT IN WHICH PASSENGERS CAN NOT EXTRACT THEMSELVES FROM A BURNING AUTOMOBILE? WITH ALL OF THE SAFETY FEATURES OF MODERN AUTOMOBILES WAS EGRESS OVERLOOKED? I CERTAINLY HOPE THAT THE NHTSA LOOKS INTO THIS AND ENSURES THAT IT ISN'T CHILDREN THAT ARE TRAPPED IN THE FUTURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10574974March 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS SPORADICALLY ILLUMINATED. IN ADDITION, THE PASSENGER'S SIDE AIR BAG WOULD NOT ACTIVATE WHEN THE PASSENGER'S SEAT WAS OCCUPIED. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE CONTACT WAS CONCERNED THAT IN THE EVEN OF A CRASH, THE AIR BAGS WOULD POSSIBLY NOT DEPLOY. THE MANUFACTURE CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND DECLINED TO PROVIDE ADDITIONAL ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574365March 24, 2014
AIR BAGS
FAULT LIGHT FOR AIR BAG & SEATBELT ON DASH LGHTED, HAD SCAN DONE IT SHOWS A FAULTY PASSENGER SEAT SENSOR I AM CONCERNED BECAUSE THE AIR BAG FOR THE PASSENGER IS NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568291March 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 BMW 525XI. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE REPAIRS WHEN HE WAS ADVISED THAT THE BRAKE BOOSTER WOULD NEED TO BE REPAIRED BECAUSE OIL WAS LEAKING INSIDE THE BRAKE BOOSTER AND RENDERING THE BRAKES USELESS. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE CURRENT VEHICLE MILEAGE WAS 106,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566801March 3, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING IN NORMAL RUSH HOUR TRAFFIC MY WIFE HEARD A LOUD POP FROM THE ENGINE COMPARTMENT. THE CAR LOST POWER, BRAKES. SHE STARTED TO COAST TO THE SIDE OF THE ROAD WHEN OTHER COMMUTERS STARTED TO YELL AT HERE TO GET OUT OF THE VEHICLE, AT THAT TIME THE CABIN STARTED TO FILL UP WITH SMOKE. SHE TRIED TO LOWER THE WINDOW BUT THAT HAD LOST POWER ALSO. SHE WAS ABLE TO DRIVE THE CAR INTO THE SNOW AT THE SIDE OF THE ROAD TO STOP IT AND THEN EXITED THE VEHICLE. THE 325XI STARTED TO BURN AND SHORTLY WAS A TOTAL LOSS. THANK GOD SHE GOT OUT OK BUT WAS TRAUMATIZED BY THE INCIDENT. SINCE THIS HAPPENED WE HAVE FOUND MANY SIMILAR FIRES DOCUMENTED ON THE WEB. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564991February 19, 2014
AIR BAGS
PASSENGER RESTRAINT MALFUNCTION ERROR INDICATOR ON. KNOWN PROBLEM FOR SEVERAL YEARS, BUT ONLY 200,000 CARS RECALLED. MORE REPORTED EACH YEAR BUT IF VIN IS NOT ON LIST THEN OWNER IS EXPECTED TO PAY FOR REPAIRS FOR A KNOWN ACKNOWLEDGE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564393February 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325XI. THE CONTACT WAS DRIVING 60 MPH WHEN THE SENSOR ON MAT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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