BMW 128i Complaints

196 consumer complaints on file.

#11090321April 26, 2018
SERVICE BRAKES
ON THE CONVERTIBLE MODEL THERE IS A REAR BRAKE LIGHT BAR LOCATED ON THE TRUNK DECK. THIS LIGHT BAR HAS FALLEN OFF MY VEHICLE 4 TIMES IN 43000 MILES. IT IS NOT A VERY EFFECTIVE BRAKE LIGHT IF IT KEEPS FALLING OFF. THIS IS OBVIOUSLY A DEFECT IN WHAT IS SUPPOSED TO BE A SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084893April 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 128I. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE "SERVICE ENGINE SOON" MESSAGE APPEARED. THE CONTACT TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART THE ENGINE. A PLASTIC BURNING ODOR PERMEATED THROUGH THE VENTS AND SMOKE EMERGED FROM THE ENGINE COMPARTMENT. AFTER SOME TIME, THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER (ATHENS BMW, 3040 ATLANTA HIGHWAY ATHENS, GEORGIA 30606). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PCV HEATER HAD A SHORT CIRCUIT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT - (RECALL RELATED INCIDENT) TS THE CONSUMER STATED THE BMW FALSELY STATED THAT THE CONSUMER'S PCV VALVE WAS OK BUT THE CONSUMER STATED IT WASN'T. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11083603April 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT SHE CONSTANTLY SMELLED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE DEALER (BMW CERTIFIED PRE-OWNED NASHVILLE, 4040 ARMORY OAKS DR, NASHVILLE, TN 37204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT TAKE THE VEHICLE TO A BMW DEALER. THE FAILURE MILEAGE WAS 115,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079742March 16, 2018
ENGINE AND ENGINE COOLING, AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) MONTHS AGO. THE DEALER (BMW OF FORT WALTON BEACH, 1000 N. BEAL PARKWAY, FORT WALTON BEACH, FL 32547, (850) 863-2167) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT EXPERIENCED SEVERAL FAILURES THAT PROGRESSED WHILE WAITING TO RECEIVE THE RECALL REMEDY, SUCH AS AN ABNORMAL BURNING ODOR. THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE DEALER COMPLETED AN AIR BAG RECALL REPAIR AND THE DEALER WAS SERVICING THE COMPUTER TO DETERMINE IF A SENSOR OR THE COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074783February 21, 2018
SEAT BELTS, AIR BAGS
CPSC:WORKING WITH MY MECHANIC, IT WAS DISCOVERED OVER THE COURSE OF 2 MONTHS, THAT THE FRONT SEATBELTS AND SEVERAL OF THE AIRBAGS HAD EITHER BEEN DISABLED OR REMOVED. *DT *JS*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071529February 7, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 128I. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR FLASHED MORE THAN ONCE AND, WHILE DRIVING IN REVERSE, SMOKE EMITTED FROM THE VEHICLE UNDER THE HOOD. THE VEHICLE WAS PULLED BACK INTO THE GARAGE DUE TO THE FAILURE. THE DEALER (FIELDS BMW WINTER PARK, 963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) WAS UNABLE TO VERIFY WHEN THE MANUFACTURER WOULD SUPPLY THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064648January 24, 2018
UNKNOWN OR OTHER
REFERENCE PCV VALVE HEATER RECALL. MY CAR STARTED SMOKING BETWEEN A MONTH AND A HALF TO TWO MONTHS AGO. I HAVE TALKED TO BOTH REGIONAL AND LOCAL BMW. THEY SAID THERE WERE GOING TO MAKE ARRANGEMENTS FOR ALTERNATIVE TRANSPORTATION BUT I HAVEN'T HEARD FROM THEM SINCE 1/16/18. MY CAR IS NOTICEABLY SMOKING WHILE STATIONARY, AND YOU CAN SMELL PLASTIC BURN SMELL WHEN DRIVING. AT FIRST, I CONTACTED REGIONAL BMW SOMETIME DURING EARLY DECEMBER. THEY ADVISED ME TO CONTACT MY LOCAL BMW IN REFERENCE TO GETTING ME INTO ALTERNATIVE TRANSPORTATION UNTIL MY RECALL PARTS WERE AVAILABLE. BMW OF OCALA TOLD ME THEY HADN'T HEARD ANYTHING ABOUT ALTERNATIVE TRANSPORTATION AND THAT MY CAR WOULD NOT BE SMOKING DUE TO THE RECALL. I PARKED MY CAR AND UNDID THE BATTERY ON 12/30/17. I TRIED TO START MY CAR ON EITHER 1/14/18 OR 1/15/18 AND IT STARTED SMOKING AGAIN IMMEDIATELY. I CONTACTED REGIONAL ON 1/16/18. THEY TOOK MY INFORMATION (MILEAGE, PURCHASE DATE, PLACE PURCHASED, AND PLACE CALLED FOR ASSISTANCE), AND GAVE IT TO A CASE MANAGER AT REGIONAL. THE REGIONAL MANAGER TYLER CONTACTED ME BACK THE SAME DAY 1/16/18 AND TOLD ME HE FAXED MY INFORMATION AND INSTRUCTIONS OVER TO BMW OF OCALA AND I SHOULD HEAR FROM THEM IN 1-2 DAYS AND IF NOT, TO CALL HIM BACK. I'VE BEEN CALLING TYLER AND LEAVING MESSAGES SINCE 1/19/18 AND HAVE NOT HEARD BACK FROM HIM, OR BMW OF OCALA. MY CAR IS NOT SAFE AND I CAN NOT DRIVE IT. THE NUMBER I HAVE BEEN CALLING FOR REGIONAL BMW IS 1800-831-1117. TYLERS EXTENSION THERE IS 7389.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058578January 4, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY CAR HEADLIGHTS AND ALL INSIDE PANEL LIGHTS WENT OUT ON THE CAR. I NEED HELP BECAUSE NO ONE SEEMS TO CAN TELL ME WHAT IS WRONG AND HOW TO GET IT FIXED. I DO KNOW THAT A RECALL ON ELECTRIC SYSTEMS HAPPENED IN OCTOBER BUT MY CAR WAS NEVER FIXED. I LIVE IN LAUREL MS. MY TWO FRONT WINDOWS STOPPED WORKING THE SAME TIME THAT ALL LIGHTS WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054903December 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 128I. THE CONTACT WAS IN THE PROCESS OF TRADING IN THE VEHICLE WHEN THE DEALER MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE, SO THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) AND UNITED BMW (1501 ALPHARETTA HWY, ALPHARETTA, GA 30009, (678) 430-3775) WERE BEEN UNABLE TO VERIFY WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054214December 12, 2017
AIR BAGS
TAKATA RECALL THE TAKATA AIRBAGS ON MY CAR WERE RECALLED IN FEB 2016. I HAVE SPOKEN TO MY LOCAL BMW DEALERSHIP MULTIPLE TIMES AND THE REPLACEMENT PARTS ARE STILL ON A "NATIONAL BACKORDER." THIS HAS ALMOST BEEN 2 YEARS WITHOUT A RESOLUTION - THIS IS COMPLETELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044935November 9, 2017
AIR BAGS
TAKATA RECALL BMW HAS FAILED TO REPLACE THE AIR BAG THAT WAS RECALLED ON 2/5/2016 AFTER MANY SERVICES THEY HAVE NOT TO DATE REPLACED THE DRIVER SIDE AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043652November 6, 2017
ENGINE
NALLEY BMW IS SAYING THEY DO NOT HAVE THIS RECALL ON MY CAR, BUT IT IS COMING UP IN THE RECALL DATABASE AND I AM HEARING A NOISE IN MY CAR (A WHIRRING / HIGH PITCHING HUMMING SOUND) POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043410November 5, 2017
AIR BAGS
TAKATA RECALL -- AFTER MONTHS OF WAITING FOR A REPLACEMENT AIRBAG, I RECEIVED A NOTICE FROM BMW IN LATE SEPTEMBER THAT THE REPLACEMENT PART IS AVAILABLE AND THAT I SHOULD GET MY CAR IN. I SCHEDULED AN APPOINTMENT WITH KUNI BMW ON OCTOBER 17, 2017 BUT THEY CALLED THAT MORNING AND SAID THAT THEY DIDN'T HAVE THE PARTS BUT WOULD CALL ME WHEN THEY DO TO RESCHEDULE. I FOLLOWED UP ON OCTOBER 30 AND THE SERVICE DEPARTMENT SAID THAT THEY STILL CAN'T HELP ME BUT THAT I AM ON THEIR PRIORITY LIST WHEN THE PART COMES IN. SO -- IN SPITE OF THE FACT THAT BMW HAS NOTIFIED ME THAT MY CAR NEEDS TO BE FIXED, MY LOCAL DEALER CAN'T DO THE JOB. IT'S BEEN A MONTH AND THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043596November 5, 2017
AIR BAGS
"TAKATA RECALL" I HAVE CALLED TWO DEALERSHIPS TO HAVE MY AIRBAG REPLACE AND MY AIRBAG LIGHT IS ALSO ON AND THEY SAY THE PART WOULD HAVE TO BE ORDERED AND IT WOULD BE 2 WEEKS (UNITED BMW GWINNETT) AND I ASKED TO SPEAK TO THE MANAGER AND I LEFT A MESSAGE AND IT HAS BEEN A WEEK WITH NO RESPONSE. THIS A DANGEROUS CAR AT THIS POINT TO DRIVE BUT BMW DOES NOT SEEM TO BE TAKING SERIOUS LY. I THEN CALLED NALLEY BMW AND THE SAID IT WOULD TAKE TWO WEEKS TO GET THE PART IN. I AM SCARED FOR MY LIFE IF THIS AIRBAG DEPLOYS AND MY GRANDCHILDREN ARE IN THE CAR. HOW CAN WE EXPIDITE THIS SERVICE TO GET MY CAR FIXED OR DO THEY WANT TO PAY FOR ME TO GET A RENTAL, OR DO THEY WANT TO TAKE THE RISK OF THE AIRBAG HURTING ME OR MY GRANDCHILDREN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041416October 30, 2017
AIR BAGS
TAKATA RECALL I OWN A BMW SERIES 1 128I YEAR 2013. I RECEIVED A NOTICE ON SEPTEMBER 2017 STATING THAT THERE IS A DEFECT ON MY AIR BAG , AND TO MAKE AN APPOINTMENT AT THE NEAREST BMW. I HAVE CALLED BMW OF FORT LAUDERDALE AND BMW OF PEMBROKE PINES UNSUCCESSFULLY, SINCE I AM TOLD THEY DON'T HAVE THE REPLACEMENT AND NEED TO ORDER. THEY NEVER HAVE CALLED ME BACK. I ALSO CALLED CUSTOMER RELATIONS AND I WAS TOLD THE WHOLE COUNTRY IS WORKING ON THE RECALLS AND THE AIRBAGS ARE NOT AVAILABLE.I AM CONCERNED FOR MY SAFETY. I WAS ALSO TOLD NOTHING COULD HAPPEN TO ME IN AN EVENT OF AN ACCIDENT...SO WHY THE URGENCY AND NOBODY IS HELPING REMEDY THIS IMPORTANT SAFETY RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040740October 28, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER IN THE MAIL DATED SEPT 2017 FROM BMW USA STATING THAT THE PARTS ARE AVAILABLE AND TO SCHEDULE AN APPOINTMENT FOR A FREE REPAIR. WHEN I CALLED MY DEALER (STEVENS CREEK BMW USA IN SANTA CLARA, CA) THEY INFORMED ME THAT THE PARTS ARE ACTUALLY NOT AVAILABLE, THEY HAVE THEM ON ORDER, AND IT WOULD TAKE ANYWHERE FROM 3-5 MONTHS FOR THEM TO ACTUALLY GET THEM. SINCE THIS IS OCTOBER 2017, THIS WOULD BE MEAN AN ESTIMATED REPAIR DATE IN JAN-MARCH 2019!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036033October 24, 2017
AIR BAGS
TAKATA RECALL BRAMAN DEALERSHIP IN WEST PALM BEACH WILL NOT SCHEDULE AN APPOINTMENT TO HAVE THE AIRBAG RECALL PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039232October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHELLY BMW (6750 AUTO CENTER DR, BUENA PARK, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034045October 17, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2012 BMW 128I. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN INTO TRAFFIC, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. AS A RESULT, METAL FRAGMENTS STRUCK THE CONTACT'S FACE AND CHEST THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL TOWING COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031956October 5, 2017
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 BMW 128I. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR FAILED TO OPEN AND THE LOCK FAILED TO OPERATE. AS A RESULT, THE CONTACT HAD TO ENTER AND EXIT THROUGH THE FRONT PASSENGER DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,325.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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