Audi A4 Complaints (2004)

189 consumer complaints on file.

#10213014December 27, 2007
AIR BAGS:FRONTAL
I HAVE RECENTLY PURCHASED MY 2004 AUDI A4 AND THE AIRBAG LIGHT HAS RECENTLY IGNITED AFTER MY CAR HAS PASSED THE 50,000 MILE WARRANTY PERIOD. DEALERSHIP CLAIMS I NEED TO PAY 300 OUT OF POCKET TO COVER. I BELIEVE THIS TO BE A MANUFACTURE PROBLEM AS I HAVE NOT GOT INTO ANY ACCIDENTS OR ACTIONS WHICH MAY HAVE RESULTED IN THE AIRBAG GOING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211549December 12, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MY 2004 AUDI A4 STALLED IN THE MIDDLE OF AN INTERSECTION WHILE I WAS IN THE PROCESS OF MAKING A LEFT TURN INTO ANOTHER STREET. I WAS STRANDED IN THE MIDDLE OF THIS BUSY STREET FOR ALMOST AN HOUR UNTIL A TOW TRUCK COULD ARRIVE FROM THE AUDI DEALER. AN OFFICER FROM THE CHARLOTTE, N.C. POLICE DEPARTMENT ARRIVED IN ABOUT 20 MINUTES AND DIRECTED VEHICLES TO PREVENT AN ACCIDENT UNTIL THE TOW TRUCK ARRIVED. I WAS FORTUNATE THAT THE POLICE AND OTHER MOTORISTS HELPED DIRECT TRAFFIC AROUND MY VEHICLE TO PREVENT AN ACCIDENT, AS IT WAS RAINING AND FOGGY AT THE TIME OF THIS ISSUE. THE VEHICLE WAS DETERMINED TO HAVE A FUEL PUMP FAILURE BY AUDI OF CHARLOTTE, AND THEY REPAIRED THE VEHICLE AT A CHARGE OF $869.18. I HAVE SINCE LEARNED THAT THERE WAS A RECALL ON 2003 AUDI A4 MODELS FOR FUEL PUMP FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211559December 12, 2007
ELECTRICAL SYSTEM:IGNITION
I WAS DRIVING ON INTERSTATE 85 IN SOUTH CAROLINA RETURNING TO CHARLOTTE, N.C. WHEN THE ENGINE OF MY 2004 AUDI A4 STARTED SKIPPING SEVERELY. AFTER PULLING TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR A WHILE, I RESTARTED THE ENGINE AND THE PROBLEM SEEMED TO MINIMIZE SOMEWHAT. THE FOLLOWING MORNING ON THE WAY TO WORK THE ENGINE STARTED SKIPPING SEVERELY, AND THE VEHICLE SEEMED TO BE BUCKING HEAVILY. I WAS ABLE TO GET OUT OF THE TRAFFIC AND PULL TO THE SIDE OF THE ROAD. I CALLED AUDI OF CHARLOTTE, AND THEY ADVISED TO DRIVE THE CAR TO THERE FACILITY IF IT WAS DRIVABLE. I MANAGED TO GET THE CAR THERE DRIVING AT 25 MPH WITH THE MOTOR SKIPPING HEAVILY. THE PROBLEM WAS DIAGNOSED AS AN IGNITION COIL FAILURE, AND WAS REPAIRED AT A COST OF $472.04. THIS WAS THE SECOND MAJOR FAILURE OF A COMPONENT OF THIS VEHICLE IN A TIME SPAN OF TWO MONTHS ( FUEL PUMP-6/14/07 ), AND AS A FEMALE DRIVER I AM CONCERNED THAT I'M GOING TO BE LEFT ON THE SIDE OF THE ROAD AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211103December 7, 2007
TIRES
I BROUGHT MY 2004 AUDI A4 TO JACK DANIELS MOTORS IN MARCH OF 2007 TO GET NEW TIRES. THEY OF COURSE SUGGESTED PIRELLI TIRES AND REALLY DIDN'T OFFER ME ANY OTHER CHOICES. SO I SPENT $826.21 FOR NEW PIRELLI IN MARCH, 2007. WELL NOW IT'S NOVEMBER OF 2007 AND I BROUGHT MY AUDI BACK TO THEM AND THEY TOLD ME THAT THE TIRES HAD TO BE CHANGED BECAUSE THEY LOST THE THREADS AND WERE GONG BALD. WHEN I TOLD THEM I JUST PUT THE TIRES ON EIGHT (8) MONTHS AGO AND WEREN'T THEY WARRANTED, THEY TOLD ME THEY WEREN'T. WHY WOULD AUDI PUT ON TIRES THAT DIDN'T COME WITH A WARRANTY???? I CALLED PIRELLI CUSTOMER SERVICE AND THEY TOLD ME THE SAME THING. . I HAVE HAD MY TIRES REPLACED BECAUSE THEY WERE NOT SAFE TO DRIVE ON ESPECIALLY WITH THE WINTER MONTHS UPON ME. I DID NOT GET TIRES FROM THEM, I BOUGHT TIRES THAT HAD A WARRANTY FROM AN TIRE DEALER AND THEY WEREN'T PIRELLI. I WOULD NEVER AGAIN BUY PIRELLI TIRES AND FEEL I SHOULD GET MY MONEY BACK FOR THE GARBAGE THEY PUT ON THE CAR AT SUCH A RIDICULOUSLY HIGH PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210059November 27, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
LOUD BUZZING NOISE COMING FROM REAR SEAT, SOUNDED LIKE BAD MOTOR BEARINGS. APPROXIMATELY 2 MINUTES LATER THE ENGINE STALLED AND WAS FORCED TO STOP VEHICLE WITHOUT ANY POWER ASSISTANCE FROM ENGINE. THE AUDI DEALER FOUND IT WAS A FAULTY FUEL PUMP, REPLACED WITH NEW FUEL PUMP OK NOW. THEY INDICATED IT WAS NOT COVERED IN THE 2003 FUEL PUMP RECALL SINCE MY VEHICLE WAS AN 04. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209953November 26, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*THE CONTACT OWNS A 2004 AUDI A4. WHILE ATTEMPTING TO PRESS DOWN THE EMERGENCY BRAKE, THE BRAKE LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WOULD COST $5,000 TO REPAIR. THE DEALER WOULD NOT IDENTIFY WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE BRAKE LIGHT REMAINS ILLUMINATED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 49,000. UPDATED 01/03/08. *LJ UPDATED 12/31/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205093October 5, 2007
AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT'S FATHER OWNS A 2004 AUDI A4. WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE REAR DOOR OF THE VEHICLE. FURTHERMORE, THERE WAS A SUDDEN ACCELERATION THAT CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CRACKED KNEE CAP AND STERNUM. AS OF OCTOBER 5, 2007, THE DEALER AND MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10200877August 27, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AUDI 2004 A4. DRIVING ON THE HIGHWAY, FUEL PUMP FAILS. BATTERY LIGHT LIT UP RIGHT BEFORE FUEL PUMP COMPLETELY FAILED. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE FUEL PUMP THE VERY NEXT DAY. THERE IS A RECALL CURRENTLY ON THE FUEL PUMP FOR THE 2003 A4 1.8T. IS THERE A POSSIBILITY THAT THE FAILURE IN MY FUEL PUMP IS THE SAME AND THAT THE RECALL SHOULD ALSO COVER 2004? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193432June 15, 2007
VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES
TL*THE CONTACT OWNS A 2004 AUDI A4 AVANT. THE CONTACT STATED THAT THE WINDSHIELD WIPER FLUID PREVENTS THE WIPERS FROM WORKING PROPERLY. THE DEALER HAS REPLACED THE WIPERS TWICE, BUT THE FAILURE PERSISTS. TO HAVE THE WIPERS REPAIRED WOULD COST $500, SINCE THE VEHICLE IS OUT OF WARRANTY AND THERE ARE NO RECALLS. THE CURRENT MILEAGE IS 70,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192217May 31, 2007
POWER TRAIN:CLUTCH ASSEMBLY
VEHICLE WAS ACCELERATING AND ATTEMPTING TO GET UP TO SPEED ON A BUSY HIGHWAY WHEN THE CLUTCH SUDDENLY AND WITHOUT ANY INDICATION FAILED IN-BETWEEN GEAR SHIFTS. THE CLUTCH PEDAL BECAME LODGED/STUCK AGAINST THE FLOORBOARD, CAUSING THE DRIVER TO PANIC IN THE BELIEF THAT SOME FOREIGN OBJECT WAS INTERFERING WITH THE NATURAL RETURN OF THE CLUTCH PEDAL. THE VEHICLE REMAINED IN GEAR, AND WAS COASTED TO A SHOULDER WITH THE CLUTCH PEDAL STILL STUCK AGAINST THE FLOORBOARD. ONCE SAFELY ON THE SHOULDER, THE VEHICLE'S ENGINE WAS TURNED OFF AND THE DRIVER INVESTIGATED THE CAUSE OF THE CLUTCH PEDAL STICKING TO THE FLOORBOARD. NOTHING WAS FOUND TO BE BLOCKING/INTERFERING WITH THE CLUTCH. AN ATTEMPT TO RESTART THE CAR AND PLACE THE VEHICLE IN FIRST GEAR RESULTED IN THE CAR STALLING OUT. THE CAR WAS NO LONGER OPERABLE. AN AUDI DEALERSHIP ASSESSED THE CLUTCH ASSEMBLY AND DETERMINED THAT THE SUDDEN CLUTCH FAILURE WAS DUE TO THE CLUTCH DISK BEING OVERHEATED, AND THE FRICTION MATERIAL BEING COMPLETELY WORN OUT DESPITE ONLY 29,000 MILES BEING LOGGED ON THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED AS THE MATTER IS BEING LITIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190882May 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THERE WAS NO APPARENT SIGN OF THE FAILURE UNTIL TO THE MORNING OF WHEN THE CAR BEGAN TO MAKE A WHIRRING NOISE FROM NEAR THE REAR OF THE VEHICLE. AFTER DRIVING ABOUT 15 MILES THAT MORNING THE CAR SPUTTERED AND THE ENGINE QUIT AS THOUGH IT WERE OUT OF GAS. FORTUNATELY I WAS IN A LOW TRAFFIC AREA AND WAS ABLE TO GET THE CAR OFF THE ROAD SAFELY. THE VEHICLE WAS TOWED THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP AND FUEL FILTER AND CHARGED MORE THAN $500.00 TO DO SO. THE DEALERSHIP RETAINED THE OLD PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186336March 28, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STUCK FULL OPEN WHILE IT WAS PUSHED TO THE FLOORBOARD WHEN ACCELERATING ONTO A FREEWAY. HAD TO STAND ON THE BRAKES WITH ONE FOOT AND STOMP REPEATEDLY ON THE ACCELERATOR WITH THE OTHER UNTIL THE ACCELERATOR RELEASED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176078December 13, 2006
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IMMOBILE ON A PRIVATE WINTER RESORT ROAD, IT WAS RAMMED BY THE VEHICLE COMING BEHIND AND PUSHED HIM FORWARD HITTING THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE ACCIDENT. THE FRONT DRIVER AIR BAG DID NOT DEPLOY NOR DID THE SEAT BELT RESTRAIN THE CONTACT. THE SECURITY PERSONNEL OF THE RESORT WAS PRESENT BUT THE POLICE AND FIRE DEPARTMENT WERE NOT CONTACTED. THE VEHICLE REMAINED INOPERABLE. THE CONTACT WAS VERY CONCERNED BECAUSE THE VEHICLE WAS RECENTLY SERVICED AT THE DEALERSHIP WITHOUT ANY PROBLEM. THE DEALERSHIP AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TOTALED. UPDATED 02/13/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10173654November 16, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH UPHILL ON A STREET, UPON MAKING A RIGHT TURN, THE VEHICLE ACCELERATED TO 40 MPH WITHOUT WARNING. THE CONTACT APPLIED BRAKE PRESSURE WHICH STOPPED THE ACCELERATION. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173601November 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OPERATED AT A REDUCED SPEED AND THE ENGINE STALLED WITHOUT WARNING. ADDITIONALLY, UPON INITIAL ACCELERATION THE AUTOMATIC TRANSMISSION WAS SLUGGISH WHILE SHIFTING GEARS. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE AUTOMATIC TRANSMISSION CLUTCH BODY AND FLUID NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED. *AK UPDATED 12/15/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173034November 9, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIRBAG LIGHT FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED WATER ENTERED INTO THE AIRBAG CONTACTS LOCATED UNDER THE CUP HOLDER. TO REMEDY THE PROBLEM THE CONTACTS WERE CLEANED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172661November 5, 2006
STEERING:RACK AND PINION:RACK
I BEGAN TO NOTICE A RATTLE IN THE RIGHT FRONT WHEN GOING OVER A BUMP. IT SEEMED TO COME FROM THE SUSPENSION. AT THE SAME TIME I NOTICED A SLIGHT THUMP IN THE STEERING WHEN STATIONARY AND SLIGHTLY TURNING THE STEERING WHEEL TO THE RIGHT. AS THE RATTLE WAS GETTING WORSE, I TOOK THE CAR IN TO GET IT CHECKED. THE PROBLEM WAS THAT THE STEERING RACK HAD LOOSENED AT ONE END. IT WAS TORQUED DOWN AND LOCK-TIGHT PUT ON THE BOLT. I AM FEARFUL OF WHAT MIGHT HAVE HAPPENED HAD THE RACK FAILED ENTIRELY. I HAVE APPROXIMATELY 27,000 MILES ON CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170022October 5, 2006
EQUIPMENT
DT*: THE CONTACT STATED WHILE USING THE JACK ON LEVEL GROUND IT BENT CAUSING THE VEHICLE TO FALL. THE DEALERSHIP HAS NOT BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163226July 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
I AM HAVING ONGOING MAJOR ISSUES (EQUIPMENT AND SAFETY) WITH MY AUDI A4 CABRIOLET WITH NO RESOLUTION FROM MY LOCAL DEALER OR AUDI CUSTOMER CARE AGENTS. I HAVE HAD MY CAR TOWED THREE TIMES IN THREE MONTHS. MOST RECENTLY(JULY 21) MY CAR WAS UNDRIVEABLE, LEAVING ME STRANDED 2.5 HOURS FROM HOME. THE ENGINE STARTED TO "SKIP" AND "MISS" THE CHECK ENGINE LIGHT STARTED FLASHING AND THE CHECK OIL INDICATOR CAME ON. I MANAGED TO GET OFF THE HIGHWAY INTO A PARKING LOT. THE PERSON WITH ME CAN VERIFY THAT THE ENGINE/CAR FELT LIKE IT WAS BOUNCING OR VIBRATING. PRIOR TO THAT, MY CAR STALLED IN THE MIDDLE OF INTERSTATE 264 IN NORFOLK, VA. IT WAS A NEAR DEATH EXPERIENCE TRYING TO GET OUT OF THE MIDDLE OF THAT HIGHWAY. THE CAR STALLED WHEN I WAS LEAVING WORK. I DECIDED TO TRY TO MAKE IT HOME ONCE IT RESTARTED. ONCE I STARTED TO ACCELERATE ONTO THE INTERSTATE, THE CAR WOULD SPORADICALLY ACCELERATE. IT FELT LIKE A "STOP AND GO" SITUATION. IT PROGRESSIVELY GOT WORSE OVER A DISTANCE OF ABOUT 300 YARDS, FINALLY STALLING. THE DEALER SAID THEY COULD NO REPLICATE THE PROBLEM. AUDI REFUSED ANY FURTHER ACTION ON MY CAR AFTER REPEATED REQUESTS. THE FIRST TIME MY CAR WAS TOWED WAS FROM MY OWN LOCAL STREET: THE SAFEST PLACE OF THREE LOCATIONS WHERE I'VE BEEN TOWED. THE DEALER MAINTAINS THEY CAN NOT FIND A PROBLEM FOR THE SECOND AND THIRD TOWS. I FEAR FOR MY OWN SAFETY TO RIDE IN THIS AUDI CAR. FAMILY MEMBERS NOW REFUSE TO RIDE IN THIS PRODUCT. FRIENDS AND CO-WORKERS HAVE WITNESSED THE PROBLEMS FIRST HAND AS WELL. I HAVE MADE REPEATED REQUESTS TO AUDIO CUSTOMER CARE TO: 1. GET THE CAR REPAIRED PROPERLY 2. REPLACE THE ENGINE 3. EXTEND THE WARRANTY 4. OFFER A REASONABLE TRADE-IN 5. BUY BACK THE CAR I HAVE BEEN REJECTED ALL ALONG THE WAY. I AM AGAIN BEGGING AND PLEADING FOR SOMEONE AT AUDI TO OFFER REASONABLE HELP HERE. I'M NOT ASKING FOR MUCH. I'M SIMPLY ASKING FOR A CAR THAT RUNS TO ANY ACCEPTABLE STANDARDS WHERE I CAN BELIEVE I AM SAFE. PLEASE HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157350May 8, 2006
POWER TRAIN
2004 AUDI A4 3.0 CABRIOLET DOES NOT MOVE WHEN SHIFTED INTO GEAR. *TS ***NAR***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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