Audi A4 Complaints (2004)

189 consumer complaints on file.

#10317800March 8, 2010
AIR BAGS:SIDE/WINDOW
MY HUSBAND AND I OWN A 2004 AUDI A4 CABRIO AND TOOK IT IN FOR A VOLUNTARY EMISSIONS SERVICE ACTION FOR AN IGNITION COIL REPLACEMENT ON FEB 4, 2010. AT THAT TIME, THE DASHBOARD LIGHT FOR THE DRIVER SIDE AIRBAG WAS ON CONSTANTLY AND WOULD NOT GO OFF SO WE ASKED THE SERVICE DEPARTMENT TO LOOK INTO IT. THEY TOLD US WE NEEDED A NEW AIRBAG AND REPLACED IT AT A COST OF $746.14. WE HAD NOT BEEN IN A COLLISION AND HAD NOT TAMPERED WITH THE AIRBAG EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317123March 5, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE OWNED MY 2004 AUDI A4 1.8T QUATTRO FOR FOUR YEARS. THE PROBLEM THAT I AM HAVING IS A MASSIVE ISSUE THAT HUNDREDS IF NOT THOUSANDS OF OTHER B6 PLATFORM OWNERS ALSO HAVE, THE WATER PUMP IN OUR VEHICLES IS VERY PRONE TO FAILURE. THE WATER PUMP FOUND IN OUR US MARKET VEHICLES HAS A PLASTIC IMPELLER THAT IS KNOWN TO SNAP, CRACK, OR LEAK CAUSING THE PART TO FAIL. I HAVE HAD TWO OF THESE PUMPS FAIL IN THE PAST TWO YEARS. THE FIRST ONE FAILED AT AROUND 74K IN JULY OF 2008 WHEN THE PART WAS NEARING IT'S REPLACEMENT DATE. THE SECOND FAILURE OCCURRED IN JANUARY 2010 AT ROUGHLY 98K MILES. SO I HAVE HAD TWO FAILURES IN A VERY SHORT TIME PERIOD. NOW AUDI IS FULLY AWARE OF THIS BUT HAS NEVER HAD A RECALL OR EVEN ACKNOWLEDGES THAT IT IS THEIR FAULT FOR RELEASING A POORLY DESIGNED PART. WHEN A PUMP FAILS IT USUALLY GOES VERY QUICKLY. IN MY CASE IT LEAKED AND THEN I LOST AC COMPRESSION. I AM LUCKY THAT I KNOW CARS AND KNEW TO IMMEDIATELY PARK THE CAR AND GET IT INTO THE SHOP. I KNOW THAT MANY OTHER PEOPLE HAVE HAD SIGNIFICANT ENGINE DAMAGE BECAUSE THE FAILED PUMP CAUSED OVERHEATING. THE PUMP IS ALSO PART OF THE WHOLE SYSTEM THAT DRIVES THE TIMING BELT SO A FAILURE COULD ALSO CAUSE CATASTROPHIC ENGINE FAILURE IF THAT BELT SEIZES UP. OVERALL IT IS A HUGE PROBLEM AND EACH TIME A PUMP NEEDS TO BE REPLACED THE ENTIRE TIMING BELT SERVICE NEEDS TO BE PERFORMED WHICH RUNS ABOUT $1700.00 AT A DEALERSHIP AND AROUND $800-$1500 AT INDEPENDENT SHOPS. I FEEL THAT THIS IS VERY UNFAIR TO US AS OWNERS, BUT THAT IT ALSO PUTS THE PUBLIC AT GREAT RISK IF A FAILURE OCCURS AT HIGHWAY SPEEDS OR IN TRAFFIC. LIVES ARE ALREADY AT RISK ENOUGH ON OUR HIGHWAYS AND THE LAST THING THAT I WANT TO DO IS CAUSE BODILY HARM OR PROPERTY DAMAGE BECAUSE A COMPANY RELEASED A POORLY DESIGNED PART AND DID NOTHING TO IMPROVE IT. I REQUEST THAT THE NHTSA LOOK INTO THIS ISSUE. IF YOU SEARCH SITES LIKE AUDIWORLD.COM AND AUDIZINE.COM YOU WILL FIND LOTS OF INFORMATION AND FIRST HAND ACCOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314712February 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
2004 AUDI A4 W. APPROX 38,000 MILES. FAILURES INVOLVE PLUG & LEAKING WATER PUMP WHICH RUINED TIMING BELT. TOTAL CHARGE FOR REPAIR: APPROX $1700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310578February 15, 2010
FUEL SYSTEM, GASOLINE
MY AUDI A4 AVANT WITH THE 3.0 ENGINE EXPERIENCED A SUDDEN FUEL PUMP FAILURE WHILE IN TRAFFIC. THE EVENT WAS NOT PRECEDED WITH ANY CHANGE IN PERFORMANCE AS DESCRIBED IN NHTSA INVESTIGATION # PE08027. THE PUMP FAILURE EVENT WAS SIMILAR TO THAT DESCRIBED IN THE RECALL OF THE 2003 A4 VEHICLE. THE FUEL PUMP WAS CHANGED AT THE DEALERSHIP WITH NO MENTION OF FUEL FILTER OR OTHER COMPONENTS HAVING FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299932January 15, 2010
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR, THERE WAS A POP, THEN THE CAR STARTED RUNNING POORLY. I STOPPED THE CAR AND CHECKED THE GAUGES; THE CHECK ENGINE LIGHT WAS ON. I RETURNED HOME AND CALLED THE DEALER WHO SUGGESTED I CALL FOR A TOW TRUCK AND HAVE IT BROUGHT IN. HE SAID THAT THE VEHICLE COULDN'T BE DRIVEN IN THIS CONDITION. HE TOLD ME IT WAS PROBABLY THE COIL PACK. I CALLED A TOW TRUCK AND IT WAS TAKEN TO THE DEALER. THEY REPLACED THE COIL PACK THAT HAD BEEN RECALLED AT NO CHARGE TO ME, IT HAS RUN FINE SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299929January 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE WINDOW AND RIGHT REAR PASSENGER WINDOW FAIL TO OPERATE FROM DRIVERS POSITION. TOOK VEHICLE TO THE DEALER AND WAS TOLD THAT THE DRIVERS SIDE WINDOW REGULATOR WAS FAULTY, THEY REPLACED IT AND IT. THEY SAID THE REAR PASSENGER SIDE WINDOW WASN'T WORKING BECAUSE THE SAFETY LOCK WAS ON. PICKED UP VEHICLE AFTER THE SERVICE DEPT. WAS CLOSED AND WAS SHOCKED TO SEE THAT THE REAR WINDOW STILL DOESN'T WORK, NO MATTER WHAT POSITION THE SAFETY LOCKOUT IS IN. DEALER WAS NOTIFIED AND SAID TO RETURN BUT BECAUSE OF LOCATION I WILL HAVE TO WAIT FOR ANOTHER DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298238January 5, 2010
FUEL SYSTEM, GASOLINE
2004 A4 AUDI FUEL PUMP FAILURE 1. NO NOTIFICATION JUST FAILURE. 2. THE FAILURE OCCURS QUITE OFTEN, MOST COMPLAINTS WERE FOUND ON YOUR WEB SERVICE. 3. TAKEN TO THE DEALERSHIP TO REPLACE FAULTY FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298134January 4, 2010
FUEL SYSTEM, GASOLINE
2004 AUDI A4. ENGINE STARTED MAKING NOISE. TOOK TO DEALER FOR SERVICE AND FUEL FILTER WAS REPLACED. SEEMED TO BE FIXED, TWO WEEKS LATER ON NEW YEAR'S EVE WE WERE DRIVING TO A PARTY WHEN THE CAR STARTED MAKING NOISE AGAIN AND THEN STALLED AND ALL POWER WAS LOST. LUCKILY WE AVOIDED GETTING IN AN ACCIDENT. HAD IT TOWED TO DEALER WHO INFORMED US IT WAS A FAILED FUEL PUMP. APPARENTLY THIS HAS BEEN A MAJOR ISSUE WITH AUDI A4S, AND A RECALL WAS ISSUED FOR 2003 FUEL PUMPS. 2004 FUEL PUMP OBVIOUSLY ALSO HAS DEFECTS AS I'VE SEEN NUMEROUS COMPLAINTS AND AN INVESTIGATION WAS OPENED PREVIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298183January 4, 2010
FUEL SYSTEM, GASOLINE
THIS IS DUE TO THE FAILURE OF THE VTO FUEL PUMP ON AN 04 AUDI A4 MANUFACTURED DATE OF 6/2003. I HAVE HAD TO REPLACE THIS PUMP DUE TO FAILURE, THIS FAILURE WAS PREMATURE AND HAZARDOUS DUE TO THE NATURE OF THE PART. I WAS LUCKY AND THE FUEL PUMP DID NOT FAIL WHILE DRIVING. THE ISSUE BEGAN ON OR AROUND JULY OF 2009 WITH A WHINING SOUND COMING FROM THE REAR OF THE CAR, THIS WAS TRACED DOWN TO THE FUEL PUMP. UPON DEALER INSPECTION AND RESEARCH MOST PEOPLE REMEDIED THE PROBLEM BY REPLACING THE FUEL FILTER, THIS WAS DONE ON JULY 20TH 2009 WITH A AUDI FACTORY PART PURCHASED FROM AUDI. THIS FIXED THE SOUND ISSUE UNTIL OCTOBER OF 09. THE REPLACED FILTER WAS NOT CLOGGED CATASTROPHICALLY BUT WAS NOT AS PASSIVE AS THE NEW FILTER. IN OCTOBER THE SOUND RETURNED AND KNOWING THE FILTER HAD BEEN REPLACED I NEW IT WAS THE PUMP. ON NOVEMBER 5TH 2009 THE CAR WOULD NOT START, THE PUMP WOULD NOT PRIME. AFTER INSPECTING THE TANK AND THE PUMP THERE WAS NO DEBRIS IN THE TANK NOR IN THE SURGE TANK AROUND THE PUMP. THIS VEHICLE HAS BEEN SERVICED MORE THAN MOST CARS WITH PREMIUM 91 GAS USED THE ENTIRE TIME I HAVE OWNED IT. THE VEHICLE ONLY HAD 60K MILES ON IT AND HAS HAD TWO FILTER CHANGES, ONE AT 30K AND THE OTHER AT 47K DUE TO ANOTHER ISSUE AND POSSIBLE CAUSE. BUT THREE FILTERS IN A CAR THAT HAD 60K IS RIDICULOUS FOR A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297574December 30, 2009
FUEL SYSTEM, GASOLINE
2004 AUDI A4 3.0 L QUATTRO PRODUCTION DATE OCT 3, 2003. PREMATURE FAILURE OF FUEL PUMP WHILE DRIVING, NO WARNING NO SPUTTERING. IF IT HAD HAPPENED AT A BUSY INTERSECTION IT WOULD HAVE CAUSED A MVA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296281December 17, 2009
FUEL SYSTEM, GASOLINE
DRIVING ALONG AT 55MPH, CAR LOST ALL POWER. I DRIFTED TO THE SHOULDER, LUCKILY THERE WAS A WIDE SHOULDER. AFTER AN HOUR WAITING FOR A TWO TRUCK I OPENED THE FUSE BOX TO SEE IF I COULD SEE AN ISSUE. FOUND THAT THE FUEL PUMP FUSE WAS BLOWN. REPLACED FUSE, CAR STARTED IMMEDIATELY. THIS HAS HAPPENED 2 MORE TIMES. DESPITE BEING UNDER WARRANTY, DEALER SAYS THEY CAN'T DO ANYTHING TO HELP ME BECAUSE THE FAILURE DOES NOT "THROW A CODE". FOR NOW I DO NOT DRIVE THE CAR WITH MY FAMILY IN IT FOR FEAR OF GETTING STUCK, OR WORSE, HAVING AN ACCIDENT ON THE HIGHWAY OR IN AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292845November 18, 2009
FUEL SYSTEM, GASOLINE
LOST ALL ENGINE POWER DURING HIGHWAY DRIVING. DISCOVERED BLOWN FUEL PUMP FUSE. REPLACED FUSE, ATTEMPTED TO START, IMMEDIATELY BLEW THE SECOND FUSE. CAR TOWED TO AUDI DEALER, WHO DETERMINED THE CAUSE TO BE A FAILED FUEL PUMP. THE FAILED UNIT HAD 1.1 OHMS RESISTANCE, INSTEAD OF THE SPECIFIED 28 OHMS. INSTALLED NEW FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289302October 21, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2004 AUDI A4 1.8T. THIS EXACT MODEL IS WHAT IS DESCRIBED IN THE AUDI MANUFACTURER'S 8 YEAR EXTENDED WARRANTY FOR ENGINES. I AM CURRENTLY BEING DENIED WARRANTY COVERAGE FOR THE ENGINE SLUDGE THAT HAS BUILT UP IN THE ENGINE. THE REASON BEING ACCORDING TO UNIVERSITY AUDI IN SEATTLE, IS THAT: MY CAR IS "TOO NEW." BUT IT IS A 2004, THE CUT OFF YEAR FOR THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287292October 13, 2009
VEHICLE SPEED CONTROL
DRIVING SOUTH ON NJ TURNPIKE AT APPROX 65MPH. ATTEMPT TO PULL TO LEFT LANE AND PASS, DRIVER PRESSES ON GAS PEDAL AND THE PEDAL DROPS COMPLETELY TO FLOOR AND CAR ACCELERATES OUT OF CONTROL. THROUGH HEAVY BRAKE APPLICATION CAR IS SLOWED AND PULLED TO SHOULDER AND STOPPED. IGNITION IMMEDIATELY TURNED TO OFF. AFTER CHANCE TO CALM DOWN, DRIVER RESTARTS CAR AND GAS PEDAL NOW OPERATES NORMALLY. THIS SITUATION HAS OCCURRED 5 TIMES IN THE 5 YEARS CAR HAS BEEN OWNED TO 2 DIFFERENT DRIVERS. LAST EPISODE OCCURRED ONLY 3 WEEKS AFTER PREVIOUS INSTANCE. IN ALL CASES, CRUISE CONTROL LEVER WAS IN ON CONDITION BUT NOT ACTIVATED, CAR WAS BEING DRIVEN BY MANUAL GAS OPERATION. THIS IS NOT THE 1980S AUDI SUDDEN ACCELERATION AT START UP. CRASH WAS AVOIDED BECAUSE PASSENGER IS A CERTIFIED HIGH PERFORMANCE DRIVING INSTRUCTOR AND WAS ABLE TO CALMLY ISSUE INSTRUCTIONS. THIS ISSUE WAS REPORTED TO DEALER WHEN CAR WAS UNDER WARRANTY BUT NOTHING WAS DONE. IT HAS BEEN INTERMITTENT BUT INCREASING IN FREQUENCY. IT IS MOST LIKELY A ELECTRICAL FLAW (WIRING?) IN THE CRUISE CONTROL SYSTEM. AS WELL AS A CERTIFIED INSTRUCTOR, OWNER IS AN ELECTRICAL ENGINEER. FIRST TIME IT HAPPENED OCTOBER 2006 AND CAR HAD LESS THAN 40500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285618September 29, 2009
AIR BAGS:FRONTAL
PASSENGER SIDE AIRBAG LIGHT COMES ON DUE TO PASSENGER SEAT HARNESS ISSUES. THERE IS A TECHNICAL SERVICE BULLETIN HOWEVER AUDI WILL NOT REPAIR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284955September 22, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 AUDI A4. WHILE DRIVING 25 MPH THE VEHICLE STALLED AND SHUT DOWN. THE DEALER REPLACED THE ENGINE COILS; HOWEVER, THE VEHICLE SHUT DOWN AGAIN WHILE DRIVING. THE DEALER STATED THAT THE FUEL PUMP CAUSED THE FAILURE WHEN IT RECURRED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE VEHICLE COULD SHUT OFF AND CAUSE A CRASH TO OCCUR. THE CURRENT MILEAGE WAS 35,000 AND THE FAILURE MILEAGE WAS 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284057September 15, 2009
FUEL SYSTEM, OTHER
2004 AUDI A4 1.8T FUEL PUMP FAILED WHILE PULLING INTO A PARKING LOT. HAD TO PUSH IT INTO THE GRASS. NO WARNING ABOUT ANY PROBLEM. I USE ONLY 91 - 93 GRADE GAS AND IT HAS ABOUT 71,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281378August 22, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 AUDI A4 QUATRO, FRONT PASSENGER SIDE WINDOW ONLY OPERATES FROM THE PASSENGER SEAT. REAR WINDOWS AS WELL AS DRIVERS SIDE WINDOW OPERATE INTERMITTENTLY FROM THE DRIVERS SIDE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281379August 22, 2009
VISIBILITY:WINDSHIELD
WIPERS STOPPED WORKING DURING A RAIN STORM, LEFT THE BLADE UP AND IN MY VIEW. TURNED THE WIPERS OFF THEN BACK TO THE ON POSITION TO SEE IF THAT WOULD RETRACT THEM. THEY MOVED ABOUT AN INCH AND THEN THE WINDOW CRACKED RIGHT ABOVE THE DRIVERS SIDE WIPER ARM. WIPERS WORK FINE AS LONG AS I LEAVE A CRACKED WINDSHIELD IN PLACE. REPLACE IT AND THEY WORK INTERMITTENTLY UNTIL THE WINDOW CRACKS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280523August 15, 2009
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
IGNITION COIL FAILED IN ONE CYLINDER ON 2004 AUDI A4 1.8T QUATTRO. THIS PART ON AUDIS REPEATEDLY FAILS. LOSS OF POWER, VERY SHAKY AT IDLE AND ACCELERATION. $400 TO REPAIR, BUT NOW CATALYTIC CONVERTER IS RUINED DUE TO THE CYLINDER MISFIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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