AIRSTREAM Classic Complaints

19 consumer complaints on file.

#10327321April 25, 2010
SERVICE BRAKES, HYDRAULIC
HYDRAULIC DISC BRAKE SYSTEM UPDATE HTTP://WWW.AIRFORUMS.COM/FORUMS/F439/HYDRAULIC-DISC-BRAKE-PROBLEM-61126.HTML#POST841497 POSTED BY: ON: 04-24-2010 09:39 AM WHEN WE PULLED THE WHEEL FROM THE AXLE POSITION THAT HAD GIVEN PROBLEMS, WE WERE UNABLE TO DETERMINE AN EXACT CAUSE FOR THE BRAKE ASSEMBLY NOT RELEASING PROPERLY ON ONE WHEEL. WE DISCUSSED THE ISSUE WITH AS, DEXTER, AND J. D. SANDERS PERSONNEL, BUT NO ONE HAD A DEFINITIVE ANSWER. TWO THINGS THAT WE DID DISCOVER WERE AS FOLLOWS: THE FLEXIBLE BRAKE HOSES THAT RUN BETWEEN THE CALIPER ASSEMBLIES AND THE STEEL BRAKE LINES WERE BENT 90 DEGREES (+/-) AT THE POINT WHERE THE FLEXIBLE HOSE SCREWS INTO THE CALIPER ASSEMBLY. THIS BEND WAS A FORCED BEND IN THE FLEXIBLE PORTION OF THE HOSE. THE ROUTING OF THE FLEXIBLE BRAKE HOSES WAS SUCH THAT ALL FOUR OF THE HOSES HAD SIGNIFICANT ABRASION ON THE EXTERNAL SURFACE FROM RUBBING ON VARIOUS POINTS WITHIN THE FENDER WELL. ONE OF THE HOSES WAS WORN WELL DOWN INTO THE INNER BRAIDED PORTION OF THE HOSE. BASED ON MY DISCUSSIONS WITH THE SECOND OWNER OF THIS UNIT, AND HIS DISCUSSIONS ABOUT THE ORIGINAL OWNER (WE ARE THE THIRD OWNER), THIS UNIT WOULD HAVE APPROXIMATELY 5,000 (+/-) MILES ON IT. ONE WOULD NOT EXPECT TO FIND WHAT WE DID ON A UNIT WITH THIS FEW MILES. ON 04/21/2010, WE REPLACED ALL FOUR FLEXIBLE HOSE ASSEMBLIES AND RE-ROUTED THEM IN A WAY THAT WILL ELIMINATE THE EXTERNAL CHAFFING PROBLEM. BASED ON OUR FINDINGS, ALL OWNERS OF AS TT'S WITH HYDRAULIC DISC BRAKES WOULD BE WISE TO HAVE THEIR UNITS INSPECTED FOR FLEXIBLE BRAKE HOSE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243983September 30, 2008
TIRES, TIRES:TREAD/BELT
WE HAD OUR FIRST TRIP TODAY FROM HOME INTO LAS CRUCES, NM. PRIOR TO LEAVING HOME, WE CHECKED ALL THE TIRES, AND THE PRESSURES WERE ALL 65 PSI. TIRES HAVE ABOUT 28000 MILES, AND TRAILER IS 19 MONTHS OLD. WE TOOK OUR TRAILER INTO NORTH DALLAS RV ON SEP 28 FOR THE RECALL. WE HAD THEM ACCOMPLISH THAT AND SEVERAL OTHER ITEMS. TODAY, WE HAD THE SCARE OF OUR LIFE. ABOUT 250 MILES FROM HOME, WE FELT A VIBRATION. I NOTICED RUBBER COMING FROM THE STREET SIDE. TURNS OUT THE ENTIRE FRONT STREET TIRE CAME APART. THE OUTER TREAD CAME COMPLETELY OFF, SEPARATING FROM THE SIDE WALLS. IT CAUSED ONLY MINIMAL DAMAGE TO THE MOLDING. TIRE WAS ORIGINAL EQUIPMENT. WE REPLACED THE TIRE AND CONTINUED. WE FILLED UP THE TRUCK IN VAN HORN, TX, AND STOPPED AT A REST STOP ABOUT 50 MILES EAST OF EL PASO. ALL SEEMED OK THERE. WE DROVE INTO LAS CRUCES, NM. MARY SAID THERE WAS A FUNNY CLICKING SOUND ON THE RIGHT SIDE. WHEN WE PULLED INTO OUR SPOT, MARY SAW THAT THE ENTIRE REAR CURB SIDE TIRE DISINTEGRATED SOMEWHERE IN THE LAST 90 MILES. WE FELT NO VIBRATIONS OR ANY OTHER INDICATION THAT THE TIRE WENT BAD. THERE'S LITTLE BUT WHEEL AND SIDEWALL LEFT. WE HAVE PICTURES OF THE ENTIRE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243984September 30, 2008
TIRES, TIRES:TREAD/BELT
WE HAD OUR FIRST TRIP TODAY FROM HOME INTO LAS CRUCES, NM. PRIOR TO LEAVING HOME, WE CHECKED ALL THE TIRES, AND THE PRESSURES WERE ALL 65 PSI. TIRES HAVE ABOUT 28000 MILES, AND TRAILER IS 19 MONTHS OLD. WE TOOK OUR TRAILER INTO NORTH DALLAS RV ON SEP 28 FOR THE RECALL. WE HAD THEM ACCOMPLISH THAT AND SEVERAL OTHER ITEMS. TODAY, WE HAD THE SCARE OF OUR LIFE. ABOUT 250 MILES FROM HOME, WE FELT A VIBRATION. I NOTICED RUBBER COMING FROM THE STREET SIDE. TURNS OUT THE ENTIRE FRONT STREET TIRE CAME APART. THE OUTER TREAD CAME COMPLETELY OFF, SEPARATING FROM THE SIDE WALLS. IT CAUSED ONLY MINIMAL DAMAGE TO THE MOLDING. TIRE WAS ORIGINAL EQUIPMENT. WE REPLACED THE TIRE AND CONTINUED. WE FILLED UP THE TRUCK IN VAN HORN, TX, AND STOPPED AT A REST STOP ABOUT 50 MILES EAST OF EL PASO. ALL SEEMED OK THERE. WE DROVE INTO LAS CRUCES, NM. MARY SAID THERE WAS A FUNNY CLICKING SOUND ON THE RIGHT SIDE. WHEN WE PULLED INTO OUR SPOT, MARY SAW THAT THE ENTIRE REAR CURB SIDE TIRE DISINTEGRATED SOMEWHERE IN THE LAST 90 MILES. WE FELT NO VIBRATIONS OR ANY OTHER INDICATION THAT THE TIRE WENT BAD. THERE'S LITTLE BUT WHEEL AND SIDEWALL LEFT. WE HAVE PICTURES OF THE ENTIRE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200391August 21, 2007
TIRES
TL*THE CONTACT OWNS A 2004 AIRSTREAM CLASSIC. THE VEHICLE HAS GOODYEAR TRAILER MARATHON RAD, SIZE ST225/75-15 TIRES. THE CONTACT NOTICED A LARGE RUBBER FLAP HANGING FROM ONE OF THE TIRES. HE REMOVED THE TIRE FROM THE VEHICLE AND DISCOVERED A CHUNK OF RUBBER BULGING. HE STATED THAT THE TIRE WAS LOSING AIR. NO OTHER VEHICLE INFORMATION WAS PROVIDED. UPDATED 02-01-08. *KB UPDATED 09/30/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196929July 11, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
CONSUMER STATES THAT THE DOMETIC MODEL RM3862SS REFRIGERATOR INSTALLED IN HIS 2004 AIRSTREAM CLASSIC TRAVEL TRAILER IS NOT INCLUDED IN THE RECALL. *MC THE SERIAL NUMBER LISTED ON THE CONSUMERS RV WAS NOT ON THE LIST. THE CONSUMER NOTICED THE REFRIGERATOR HAD STOPPED COOLING WHILE OPERATING ON ELECTRIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192739June 8, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
I PURCHASED A NEW AIRSTREAM TRAVEL TRAIER WITH AN ELECTRONIC HYDRAULIC DISC BRAKE SYSTEM. THE UNIE IS A PLASTIC BRAKE UNIT RESEVOIR WHICH ITSELF CONTAINES AND ECLOSED ELECTRONIC UNIT. THE SEAL BETWEEN UNITS FAILED LEAKING BRAKE FLUID INTO THE ELECTRIC UNIT,CAUSED TOTAL BRAKE FAILURE AND BURNED THE ELECTRIC CONNECTION LEAVINGME WITH A NEW 10,000LB TRAILER AND NO BRAKES. ITIS A DESIGN FAILURE MY REAPIRMAN FOUND UPON FIBEROPITIC INSPECTION OF THE FAILED UNIT. I HAVE VERBABAL REPORTS OF OTHER FAILURES. AIRSTREAM NEED TO STOP SELLING THESE UNITS UNTIL THIS IS CORRECTED. THANKS. FRED VOHR MD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10178919January 17, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TL* - THE CONTACT HAS A DOMETIC REFRIGERATOR (MODEL NUMBER RM 3862, SERIAL NUMBER 210-00075). THE CONTACT IS GETTING A NEW REFRIGERATOR 01/17/2006, AND WOULD LIKE TO KNOW HOW HE CAN BE COMPENSATED FOR THE OLD DOMETIC. THE CONTACT BELIEVES HE SHOULD BE COMPENSATED BECAUSE HE WAS HAVING NO PROBLEMS WITH THE DOMETIC PRIOR TO 01/15/2007 WHEN IT JUST COMPLETELY STOPPED WORKING. *JB UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166682August 27, 2006
TIRES
TRAILER TIRE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166616August 26, 2006
TIRES
TWO BLOWOUTS ON MY AIRSTREAM TRAILER ON FRONT TRAILER TIRES ABOUT 24 HOURS APART. THE TIRES WERE FAIRLY NEW 2 YEARS AND LOW MILEAGE. THEY WERE GOODYEAR MARATHON ST225/75R/15 LOAD D. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160534June 19, 2006
SERVICE BRAKES, HYDRAULIC
FAX FM OWNER OF A 30 INCH AIR STREAM CLASSIC TRAVEL TRAILER EXPERIENCING TOTAL BRAKE FAILURE DEFECT. *TS INSPECTION OF THE DRIVER'S SIDE REAR WHEEL SHOWED EXCESSIVE BRAKE DUST. ON REMOVAL OF THE WHEEL IT WAS DISCOVERED THAT THE TWO LOWER BOLTS OF THE CALIPER ASSEMBLY WERE MISSING AS WAS THE MIDDLE BOLT. A NUT WAS ALSO MISSING ON ONE OF THE TWO TOP BOLTS. THE BRAKE PAD AND CALIPER WERE DESTROYED BEYOND REPAIR. WHEN THE OTHER THREE WHEELS WERE INSPECTED IT WAS DISCOVERED THAT MOST OF THE NUTS ON THE CALIPER BOLTS WERE LOOSE. FURTHER INVESTIGATION OF THE BRAKE PROBLEM REVEALED A BURNED OUT BRAKE PUMP WHICH QUIT WORKING DUE TO LOSS OF ALL BRAKE FLUID. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160057June 16, 2006
TIRES:TREAD/BELT
GOODYEAR MARATHON TIRE FAILURE. ST205/75R14, DOT VO8L 2JT4 2603. MADE IN NEW ZEALAND. THREAD SEPARATION LESS THAN 5000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157684May 16, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ON 28 APRIL 06 I TOOK DELIVERY OF A 30 AIRSTREAM CLASSIC TRAILER FROM BATES RV, TAMPA, FL. A FEW DAYS AFTER WE TRAVELED TO OUR RESIDENCE IN CRESTVIEW, FL I NOTICED THAT THE ROADSIDE REAR WHEEL WAS COVERED WITH WHAT APPEARED TO BE BLACK BRAKE DUST. I NOTIFIED THE DEALER QUICKLY, AND THEY WERE ABLE TO ARRANGE A SERVICE INSPECTION BY LEISURE TIME RV, FORT WALTON BEACH,FL. THE UNIT WAS DELIVERED FOR WARRANTY SERVICE/INSPECTION THIS MORNING. EARLY THIS AFTERNOON I RECEIVED A CALL FROM THE SERVICE MANAGER WHO TOLD ME THAT THEY FOUND THE BOTTOM BOLT IN THE CALIPER ASSEMBLY MISSING AND THAT THE TOP BOLT WAS VERY LOOSE. MY DEALER, BATES RV IN TAMPA,FL PROVIDED EVERY ASSISTANCE IN ARRANGING SHIPMENT OF REPLACEMENT PART, AND WAS VERY REGRETFUL AND EMBARRASSED BY THIS APPARENT TOTAL LACK OF QUALITY CONTROL IN THE AIRSTREAM FACTORY. THIS DEFECT COULD HAVE EASILY CAUSED A FIRE OR A TOTAL BRAKE FAILURE. AGAIN, I RESPECTFULLY REQUESTED AN IMMEDIATE NOTICE BE ISSUED VOLUNTARILY OR MANDATED BY YOUR AGENCY TO HAVE ALL POSSIBLY AFFECTED UNITS RECALLED FOR THOROUGH SAFETY INSPECTIONS. IN YOUR RESPONSE TO ME, PLEAS E COPY MY WORK EMAIL ADDRESS, WHICH IS [email protected]. IN RETROSPECT, I THINK MOST PARTIES WILL AGREE THAT MY WIFE AND I WERE VERY FORTUNATE TO MAKE THE 400 MILE TRIP FROM TAMPA TO OUR HOME IN CRESTVIEW WITHOUT MAJOR INCIDENT OR ACCIDENT. I REQUEST THIS MATTER BE IMMEDIATELY INVESTIGATED AND APPROPRIATE ACTION FORCED ON THE MANUFACTURER, AIRSTREAM WHICH IS A SUBSIDIARY OF THOR INDUSTRIES. HATE TO THINK OF WHAT MIGHT HAPPEN TO OTHER OWNERS OF NEW AIRSTREAM TRAILERS. *NM *AK UPDATED 06/05/06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156368April 28, 2006
TIRES:SIDEWALL
DT*: THE CONTACT STATED UPON INSPECTION OF THE TIRES BLISTERS WERE NOTICED ON THE SIDEWALLS OF ALL FOUR TIRES. THE DEALER HAS BEEN ALERTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132333August 11, 2005
AIR BAGS:FRONTAL
I HAVE SOME COMPLAINTS THAT THE DEALER IS INVESTIGATING. MY MAIN COMPLAINT IS THAT THERE ARE THOUSANDS OF COMPLAINTS LISTED FOR THIS MODEL AND POSSIBLY THIS YEAR ON ANOTHER WEBSITE THAT I ONLY FOUND OUT ABOUT AFTER RECENTLY BUYING MY VEHICLE. I HAVE POSTED A MESSAGE THERE ABOUT THIS SITE SO THAT PEOPLE KNOW ABOUT IT. IT IS: HTTP://FORUMS.CLUBRSX.COM/FORUMDISPLAY.PHP?F=55 ALSO, YOUR SECURE WEBFORM IS BROKEN. YOU CANNOT REPORT AUTOMOBILE COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117577August 3, 2005
TIRES
1995 AIRSTREAM CLASSIC LEFT REAR TIRE BLEW OUT WHILE DRIVING AT 60 MPH. *MR THE LEFT REAR INSIDE TIRE BLEW. LATER, THE RIGHT INSIDE REAR TIRE BLEW. ON ANOTHER OCCASION, THE CONSUMER HIT AN OBJECT IN THE ROAD AND KNOCKED A CHUNK OF RUBBER OUT OF THE FRONT TIRE. MORE THAN HALF THE TREAD WAS LEFT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130370July 27, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
DT: THE CONSUMER STATES THAT THERE ARE MECHANICAL DIFFICULTIES WITH THE RV. DEALERSHIP TOLD CONSUMER TO CUT OUT THE CO2 DETECTION. CONSUMER STATES THERE IS A DEFECT IN THE UNIT. THERE IS NO GAS OR CO2 DETECTION IN IT. THE SENSORS HAVE BEEN DISCONNECTED BECAUSE THE ALARMS GO OFF, AND THEY WON'T FIX THE PROBLEM. CONSUMER STATES IN THE MIDDLE OF THE NIGHT THE ALARMS WOULD GO OFF AND THEY COULD NOT SLEEP. HE CONTACTED ALPHA AND THE DEALERSHIP, THEY WILL NOT HELP. THIS STARTED IN APRIL ,AND THEN OCCURRED AGAIN IN JUNE. ABOUT TWO WEEKS AGO, THE PROBLEM BECAME PERSISTENT. IT IS A 2005 ALPHA SEE-YA MOTOR HOME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128348July 11, 2005
SERVICE BRAKES, ELECTRIC
DT: CONSUMER STATES THAT DUTCHMEN THOR PRODUCES A CAMPER, TAB, AND THEY HAVE AN ALCO BRAKE SYSTEM THAT THEY HAVE MODIFIED. THEY STATE IT HAS NOT BEEN MODIFIED. ACCORDING TO ALCO IN UNITED KINGDOM, THE COMPANY IS SETTING UP THE SYSTEM WRONG ON THE VEHICLE. WHEN HE TRIES TO GET INFORMATION FROM DUTCHMEN THOR THEY SEND HIM THE MANUAL FOR THE GERMAN BRAKE SYSTEM. ON THE TOE SHAFT, THE DAMPENING UNIT, IT IS SUPPOSE TO SLIDE BACK AND HIT AN OVERRUN LEVER THAT IS HOW IT IS BEING SET UP IN THE US. ON THE MANUAL, THERE IS NO CLEARANCE BETWEEN THE TOE SHAFT AND THE OVERRUN LEVER. ON THE UNITS THEY ARE PRODUCING THERE IS 1 5/8 INCH CLEARANCE. THE COMPANY IS NO LONGER CORRESPONDING WITH THE CONSUMER AND THEY ARE NOT OFFERING ANY INFORMATION TO THE DEALERS. THERE IS NO INFORMATION ON HOW MUCH THE CLEARANCE SHOULD BE. THE COMPANY CONTINUES TO REFER HIM TO THE WEBSITE WITH THE GERMAN MANUAL IN IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127444July 5, 2005
TIRES, POWER TRAIN:AXLE ASSEMBLY
DT: WHILE DRIVING ON INTERSTATE TWO RIGHT TIRES BLEW OUT. THERE WAS NO WARNING, NO BULGE OR NOISE FROM THE TIRES. THE TIRES WERE REPLACED WITH THE SAME TYPE OF TIRES. THEN THE OWNER WAS TOLD BY DEALER THAT THERE WAS A STICKER ON FRONT OF TRAILER WHICH STATED THE TRAILER SHOULD HAVE 225 TIRES ON IT AND THE TRAILER WAS SOLD WITH 205 TIRES ON IT. ALSO, DEALER CLAIMED THAT THE STICKER WAS WRONG. THE MANUFACTURER DID RECOGNIZE THE CONCERN AND SENT THE OWNER BACK TO DEALER. OWNER DID NOT KNOW WHAT TO DO WITH THE TRAILER SINCE THE AXLES WERE BENT, AND WERE DAMAGING THE NEW TIRES. DEALER SAID THE PLY WAS TOO THIN ON THE TIRES. THE OWNER STILL HAD THE OLD TIRES WHICH ONLY HAD 80 MILES ON THEM AT THE TIME OF THE BLOW OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121418May 19, 2005
STRUCTURE, TIRES
DT: TWO CAR HAULER, MID AMERICA MFG., INC. ROUTE 1 BOX 875 BERTRAND, MO. 63823 CUSTOM BUILT TRAILER WHICH HAD VARIOUS SAFETY PROBLEMS SINCE DATE OF PURCHASE. POOR WELDING, TIRES, INAPPROPRIATE LIGHTING, HAND JACK WAS NOT EQUIPPED TO HANDLE WEIGHT LOAD. NO LICENCE PLATE HOLDER. UNDERSIZED WHEEL WELLS. NO SAFETY REFLECTOR. SUSPENSION NOT EQUIPPED FOR WEIGHT LOAD. MANUFACTURER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM. THE TRAILER WAS PURCHASED FROM THE INTERNET. IT WAS PAID FOR IT WITHOUT SEEING IT IN PERSON. ALL PROBLEMS WERE NOTICED AFTER PURCHSASE. MANUFACTURER IS NOT COOPERATIVE IN REPAIRING ANY OF THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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