Acura TLX Complaints (2015)

344 consumer complaints on file.

#11359982September 19, 2020
UNKNOWN OR OTHER
TRANSMISSION SYSTEM FAILURE DO NOT WANT TO GO IN REVERSE. I AM THE ONLY OWNER OF THIS 2015 TLX ALWAYS TAKES TO DEALERSHIP EVEN CHANGED THE TRANSMISSION FUILD A YEAR AGO NOW HAVING ISSUES. NO ONE ELSE HAS TOUCH THIS VEHICLE ONLY ACURA DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352123August 30, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I TURNED OFF MY CAR FOR A MOMENT WHEN I ATTEMPTED TO START BACK UP IT WOULD NOT TURN OVER AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351544August 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
CAR STALLED WHILE STOPPING AT TRAFFIC LIGHT TWICE IN TWO WEEKS. BOTH TIMES CAR SHUT OFF COMPLETELY. I HAD TO PUT IT IN PARK AND THEN RESTART THE CAR. THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350959August 24, 2020
STEERING, SUSPENSION, WHEELS
THE VEHICLE HAS REAR STEERING PAWS. WHEN VEHICLE WAS ON A TIRE SHOP LIFT THE REAR SUSPENSION INSPECTED. THE REAR WHEELS HAVE SIDE TO SIDE PLAY. NO UP AND DOWN MOVEMENT THOUGH. FEEL LIKE A BAD WHEEL BEARING WHEN MOVING SIDE TO SIDE. THE REAR ACTUATORS ON BOTH SIDES MOVE. DEALER SAID NORMAL. MY CAR SHAKES ALL THE TIME. DEALER SAID NORMAL. PEOPLE ON ACURA FORUM. SAID EXPERIENCING SAME PROBLEM. IF THEY MOVE THE CAR IN S GOING TO SHAKE. I DON'T FEEL SAFE. ACURA WON'T DO ANYTHING. CAR IS STILL UNDER WARRANTY. ONLY 40,000 ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343762August 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
AFTER REPLACING MY BATTERY ON MY 2015 TLX I STARTED RECEIVING WARNING CODES SAYING EMISSION SYSTEM PROBLEM AND ELECTRIC PARKING BRAKE PROBLEM. I WENT TO 3 DIFFERENT ACURA DEALERSHIPS FOR A DIAGNOSIS AND WAS GIVEN A DIFFERENT DIAGNOSIS FROM EACH DEALERSHIP. I FIRST SEEN THE CODES AS I WAS ENTERING THE EXPRESSWAY AT APPROXIMATELY 35 MPH 1 WEEK AFTER GETTING A NEW BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341343July 24, 2020
UNKNOWN OR OTHER
THERE IS A SERVICE BULLETIN FOR THE ACURA THAT DEALS WITH ISSUES CAUSING RATTLING OR VIBRATIONS FELT IN THE FLOOR AND FRONT SEATS WHEN THE CAR IS DRIVEN ON HIGHWAY SPEEDS. THE SERVICE BULLETIN 16-009 AFFECTS 2015 ACURA TLX AWD MODELS WITH THE VIN 19UUB3F.. FA000001-FA004363. THE PROBABLE CAUSE IS THAT THERE MAY BE AN ASSEMBLY IMBALANCE BETWEEN THE REAR DIFFERENTIAL AND THE PROPELLER SHAFT. THE SERVICE BULLETIN 16-057 AFFECTS ALL 2015-2016 V6 MODELS WITH ALL VIN NUMBERS. POSSIBLE CAUSE IS THE SUBFRAME BUSHING MATERIALS LACKS ABSORPTION ABILITY, CAUSING THE ENERGY FROM THE REAR WHEELS TO BE TRANSFERRED INTO THE FLOOR AND SEAT. BOTH SERVICE BULLETINS ARE NOT RECALLS EVEN THOUGH THEY AFFECT SPECIFIC CARS AND EVEN ALL MODELS ON ONE CAR. ALL COSTS COME OUT OF POCKET FOR ACURA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330415June 23, 2020
POWER TRAIN
TRANSMISSION JERKS WHEN DRIVING ITS TOTALLY UN SAFE TO DRIVE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327654June 7, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
ON JUNE 7TH 2020 I WAS DRIVING MY CAR , IT STARTED TO SHAKE. AS I STARTED TO DRIVE BACK HOME TO SEE WHAT WAS GOING ON ALL THE PROBLEMS SHOWED UP IN THE SCREEN . I HAD TO DRIVE WITH MY EMERGENCY HAZARD LIGHTS ON BECAUSE I COULDN'T GO MORE THEN 25 MPH OR IT WOULD SHAKE EVEN MORE . WE HAVE AT LEAST 12 PICTURES OF WHAT'S SHOWING IN THE SCREEN . WE ARE ONLY ABLE TO UPLOAD ONE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326902June 1, 2020
ELECTRICAL SYSTEM, ENGINE
SOY BASED WIRING PLACED IN VEHICLE BY ACURA MANUFACTURE CAUSES AN ATTRACTION TO RODENTS, SQUIRRELS, MICE TO EAT THE WIRES. THE RODENTS ARE ATTRACTED TO THE TASTE OF THE MATERIAL. SINCE JANUARY OF THIS YEAR 2020 I HAVE SUSTAINED DAMAGE THREE TIMES TO MY 2015 ACURA TLX WHICH COST THOUSANDS OF DOLLARS TO REPAIR. THIS SOY BASED MATERIAL IS BEING PLACED IN THE NEWER MODELS TO SAVE ON COST FOR THE MANUFACTURER, BUT LEAVE COSTUMERS, LIKE MYSELF, AT A DEFICIT OF MONEY AND TIME FOR REPAIRS. IT IS ALSO UNSAFE, BECAUSE ONE NEVER KNOWS WHEN THE CAR WILL STOP RUNNING OR IF IT WILL EVEN START. I HAVE BEEN EFFECTED BY THIS IN JANUARY OF 2020, MARCH 2020 AND AGAIN IN MAY 2020. I ALSO OWN A 2015 HONDA ACCORD AND MY HUSBAND A 2009 TOYOTA THAT ARE PARKED IN THE SAME AREA AND NO SUCH DAMAGE HAS OCCURRED TO THESE OLDER MODEL CARS. THE CORPORATE OFFICE IS AWARE OF THE SOY BASED MATERIAL, BUT REFUSES TO TAKE RESPONSIBILITY. IF THIS SOY BASED MATERIAL WAS NOT PUT IN THE CARS TO BEGIN WITH THEN RODENTS WOULD NOT BE ATTRACTED. MY OLDER CARS STAND AS A TESTAMENT AS WELL AS MY NEIGHBORS CARS THAT ARE NOT AFFECTED. THERE ARE OTHER NEWER MAKES OF VEHICLES THAT ARE NOTED IN RESEARCH THAT ARE BEING EATEN BY RODENTS DUE TO SOY. THIS HAS CAUSED ME TIME AND MONEY AND WAS NEVER DISCLOSE TO ME UPON PURCHASE. I AM VERY DISAPPOINTED AND CONSIDER THIS A DANGER TO MYSELF BECAUSE I DON'T KNOW IF OR WHEN THE CAR WOULD STOP WHILE I'M DRIVING. I FOUND OUT ALL THREE TIMES UPON ATTEMPTING TO START MY CAR IN THE MORNING WHILE ON MY WAY TO WORK. I GOT MESSAGES THAT TOLD ME TO "PARK THE CAR, CHECK ENGINE, CHECK TRANSMISSION"... I CONSIDER THIS A MANUFACTURERS DEFECT AND WHILE I MAKE CAR PAYMENTS I HAVE BEEN UNABLE TO DRIVE MY VEHICLE. MY CAR IS A 2015 ACURA TLX THAT I JUST PURCHASED IN JANUARY OF 2019 CERTIFIED PREOWNED. THIS SOY BASED MATERIAL IS TASTY TO RODENT AND IS CAUSING THEM TO EAT AT MY WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324693May 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED WHILE ATTEMPTING TO TURN ON VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO NORRIS ACURA LOCATED AT 8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SEVERAL WIRING HARNESSES INSIDE THE ENGINE COMPARTMENT NEEDED TO BE REPLACED DUE TO RODENT DAMAGE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323469May 6, 2020
POWER TRAIN
NOW THAT THE VEHICLE HAS CROSSED 30K MILES THE POWER TRAIN IS NOW NOT AS RESPONSIVE AND I'M SOME SITUATIONS AGGRESSIVELY JERKS THE CAR FORWARD WHEN DOWNSHIFTING WHEN THE VEHICLE IS COMING THE A STOP. THIS ALSO OCCURS WHEN THE VEHICLE IS GOING FROM A COMPETE STOP, THE VEHICLE JERKS BACK AS THE TRANSMISSION UP SHIFTS FOR THE NEXT GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321962April 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TRANSMISSION LIGHT, THE VEHICLE STABILITY ASSIST (VSA) AND THE PRECISION ALL WHEEL STEER SYSTEM WARNING MESSAGES ILLUMINATED. THE VEHICLE STARTED TO LOSE MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321397April 17, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE WITHIN 15-20 SECONDS AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO KING ACURA (1687 MONTGOMERY HWY, HOOVER, AL 35216) WHERE IT WAS DETERMINED THAT THE FAILURE WAS LINKED TO A DEFECTIVE BATTERY. THE BATTERY WAS REPLACED HOWEVER, A FEW MONTHS AFTER THE BATTERY REPLACEMENT, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER. THE CONTACT WAS INFORMED TO DISABLE THE AUTO START FEATURE AS A POSSIBLE FIX FOR THE FAILURE. THE AUTO START FEATURE WAS DISABLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.*DT*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321095April 14, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320004April 2, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
STARTING IN NOV 2019 MY ACURA TLX STARTED TO SPONTANEOUSLY DECELERATE AND LOSE ENGINE POWER WHEN IN MOTION. ERROR CODE OF P0087 WAS PROVIDED BY ACURA OF MILFORD, CT AND WAS HIGHLY SUGGESTIVE OF REPLACING HIGH PRESSURE FUEL PUMP. THE ENGINE FUEL PUMP WAS REPLACED IN EARLY DEC 2019 HOWEVER THE CAR CONTINUED WITH LOSS OF POWER, TERRIBLE GAS MILEAGE, POOR ACCELERATION AND MULTIPLE WARNINGS ILLUMINATED. ACURA OF MILFORD WAS CONTACTED AND THEY NOTED IT MAY BE THE OTHER FUEL PUMP THAT NEEDED TO BE REPLACED. THE SECOND IN TANK FUEL PUMP WAS REPLACED MID DEC 2019 WITH NO IMPROVEMENT. THE CAR WAS BROUGHT TO ACURA DEC 31, 2019 AND THEY SAID THERE WAS NOTHING TO BE FOUND, THEY RESET THE P0087 CODE AND DID A HARD RESET. THE CAR STILL CONTINUED WITH THE SAME SYMPTOMS BUT NOW WITH A HUMMING NOISE PRESENT. IN FEB 2020, THE FUEL RAIL AND SENSOR WAS REPLACED, YET STILL NO IMPROVEMENT. THE CAR WAS TAKEN BACK TO ACURA AND ONCE AGAIN THEY RESET THE ERROR CODE AND NOTED THEY ONLY FOUND CORROSION NEAR THE SENSOR AND THEY CLEANED IT OFF. CAR WAS DRIVING MUCH WORSE NOW AND IF IT LOSS POWER IT WOULD NOT START UP UNLESS CRANKED 15-25 TIMES IN A 10 MIN WINDOW. MARCH 2020 THE SPARK PLUGS WERE REPLACED AND THE CAR IS STILL NOT DRIVING RIGHT, ALL SYMPTOMS STILL PRESENT AND THE HUMMING NOISE IS GETTING LOUDER. THIS CAR HAS LOSS POWER WHILE IN MOTION RANDOMLY IN THE MIDDLE OF TRAFFIC, BOTH ON STREET AND MOST DANGEROUSLY ON THE HIGHWAY, EMBARRASSING BUT THANKFUL TO SOME GOOD SAMARITANS THAT HAVE EXITED THEIR VEHICLE TO PUSH ME SAFETY ON MULTIPLE OCCASIONS. ACURA CAN NOT DUPLICATE THE PROBLEMS YET JUST RESETS THE ERROR CODE AND SENDS ME ON MY WAY TO CALL IF IT HAPPENS AGAIN. IT HAS BEEN HAPPENING FREQUENTLY SINCE NOV 2019 AND NO ONE CAN TELL ME WHAT THE ISSUE IS, EVEN AFTER I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIX THIS CAR BASED OFF THEIR GUESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318481March 17, 2020
ENGINE, POWER TRAIN
WHILE DRIVING STRAIGHT OR TURNING LEFT OR RIGHT, OCCASIONALLY THE CAR WILL FAIL TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. THE ENGINE APPEARS TO GO TO AN IDLE SPEED FOR 1-2 SECONDS AND THEN THE CAR ACCELERATES. THIS HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL DEALER MULTIPLE TIMES BUT THEY (AND ACURA) ARE UNABLE OR UNWILLING TO FIX THIS PROBLEM. I HAVE SENT THEM VIDEO OF THE TACHOMETER DROPPING TO ~900RPM WHEN THIS HAPPENS. THEY STATE THERE ARE NO ERROR CODES OR INFORMATION THAT INDICATES ANYTHING IS WRONG. THIS SEEMS TO MATCH SAFETY PROBLEMS 11121786, 10775339, 10695446, AND 10694812. ANOTHER PROBLEM THE VEHICLE HAS IS A SHUDDER IN THE TRANSMISSION AT CERTAIN SPEEDS. SHIFTING TO A DIFFERENT GEAR MAKES THE SHUDDER GO AWAY. DEALER STATES THIS IS JUST HOW THE TRANSMISSION WORKS. TRANSMISSION WAS REPLACED AROUND 51K MILES. OLD TRANSMISSION DID NOT HAVE THIS PROBLEM. DEALER SAID A FLUID CHANGE MIGHT HELP. IT DID NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312035February 28, 2020
UNKNOWN OR OTHER
WHILE DRIVING/ACCELERTING ON THE ENTRANCE RAMP TO A HIGHWAY, HEARD A LOUD NOISE AND SAW THAT THE SUNROOF EXPLODED. TEMP OUTSIDE WAS 55 DEGREES, CLEAR SKIES. APPROX SPEED 40MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302574January 28, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE GLASS SUNROOF EXPLODED WITHOUT IMPACT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON A CLEAR DAY WITH WEATHER TEMPERATURES OF 60 DEGREES. THE LOCAL DEALER SERRAMONTE ACURA (475 SERRAMONTE BLVD, COLA CA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301613January 24, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THE CHECK ADMISSION AND THE CHECK PARKING BRAKE SYSTEM WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS (SCANLON ACURA LOCATED AT 14270 S TAMIAMI TRAIL, FORT MYERS, FL 33912) BUT THE TECHNICIAN WAS UNABLE TO DETECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288511December 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 20 MPH, THE VEHICLE JERKED WHILE ACCELERATING FROM FIRST INTO SECOND GEAR WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462, (708) 403-7770) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TWICE, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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