Acura TLX Complaints (2015)

344 consumer complaints on file.

#11480219August 19, 2022
UNKNOWN OR OTHER
While driving, the vehicle shift into neutral unexpectedly, causing the transmission indicator to come on and OTC. Was going downhill when it happened but luckily I got off the road and went into a residential neighborhood to park. It was left on Neutral and could not shift to any gears. I put the emergency brake so the car wouldn't move down. I later found out after the car was towed that I was able to shift gears due to turning off the vehicle. P0657 was the code provided when it was scanned by an OBD2. VIN# 19UUB2F33FA014519
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479118August 13, 2022
UNKNOWN OR OTHER
Engine shut down at stop (gas saving feature) when I try to go again give it gas car stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474976July 20, 2022
STRUCTURE:BODY
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473698July 13, 2022
ELECTRICAL SYSTEM, ENGINE
This issue is with the start-stop system. The car fails to restart after it the car stops and the engine shuts off. The car has been serviced twice for this issue. The battery and a cable were replaced at my expense. This resolved the issue for a few months, but it returned again in February of 2022. The battery was replaced under warrantee at that time. This issue has now returned again July, 2022. In at least two of the instances I felt I was extremely at risk as the car was stalled in busy intersections forcing traffic to make emergency stops be hind me or take evasive actions to avoid hitting my car. The normal starting procedure to start the car did not seem to work. There was nothing to indicated to me that there was an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468808June 11, 2022
ENGINE
Consistent issue with the auto idle start stop system. This has been a continuous problem during the life of the car. It has happened while stopped at traffic lights, in traffic and while in the drive thru line at fast food restaurants. As a deterrent, I try to remember to disable the auto idle start stop every time I start my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467470June 4, 2022
ELECTRICAL SYSTEM, ENGINE
Car has feature that kills engine when at full stop. Car fails to automatically restart, often stalling at intersections and causing a dangerous situation. Car has to be turned off and restarted, a process that can take 15 to 30 seconds. With a brand new battery and/or full charge, the car performs flawlessly. It appears that the electrical demands of the car system exceed the ability of the battery and alternator to meet demand. I currently have an AGM battery less than two years old. We typically have 1 to 3 incidents per month where will forget to disable the auto start system, and the car stalls in busy traffic when at a full stop. We bought the car used in 2017, and this problem has been consistent throughout ownership. Dealer answer is that there is nothing wrong with car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466271May 26, 2022
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted to park (P) and then stalled. The transmission warning light and several other unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464996May 17, 2022
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated while driving approximately 50 MPH, several unknown warning lights illuminated and the vehicle lost motive power. The contact stated that the vehicle remained running however, failed to respond to the accelerator pedal being depressed. The contact coasted the vehicle safely to the side of the road. The contact disconnected and then reconnected the battery and the vehicle regained normal functionality. The vehicle was driven to the residence and then to the dealer. The dealer found no failure with the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact stated that the failure recurred several times. The contact researched online and related the failure to NHTSA Campaign Number: 16V640000 (Power Train). The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465075May 17, 2022
ENGINE
I have owned this car since new, this is not the first time this has happened. The car has an auto idle stop feature. Which when certain contains are meet and the car is at a stop it will turn off the engine. When the brake pedal is released, (and from other factors) the car will restart the engine so driving can resume. The issue that I am reporting is that the car does NOT restart, the engine is dead. The driver has to press the engine start button a few times while trying to get the car started. This has happened to me more than 6 times over the life of the car. In each situation replacing the battery resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462479April 27, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I was merging on to the freeway going about 60mph, with traffic right behind me. Car started decelerated and the dash board lit up. A car behind me had to swerve to avoid hitting me. I put on my hazard lights and tried to move to the shoulder the car was only going about 5mph at the time. I turned the car off and restarted to see if it would move, but it was still going about 5mph. After doing this a couple of times I was able to get the car the move at about 20 mph. The dash board is still lit up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460911April 15, 2022
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving approximately 50 MPH the transmission erroneously shifted to the neutral position causing the vehicle to lose power. After stopping and restarting the engine the failure continued to occur. The contact unplugged the engine battery which temporarily resolved the failure. The vehicle was towed to the local dealer who diagnosed that the transmission software needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Recall Campaign Number 16V64000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 70,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460435April 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
As I was driving on major road the car shift from drive to neutral with all these problems flashing at me with not any warning signs. I was scared and I am scared to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460123April 8, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
The contact owns a 2015 Acura TLX. The contact stated that while parking the vehicle, the check engine, ABS, and several other unknown warning lights were illuminated. The contact was not able to restart the vehicle immediately. The vehicle was taken to an independent mechanic and diagnosed with code P0087 for the fuel rail system. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459673April 5, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving on a highway the car lost all power and every dashboard light came on and started blinking. Car wouldn’t shift gear and lost all power abruptly! I almost caused a horrible accident and this has happened at least 10 times now and I’ve only had my car a year!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452464February 17, 2022
POWER TRAIN
TRANSMISSION IS JERKING WHEN ITS SHIFTING FROM 1ST TO SECOND REALLY HARD.CAR FEELS LIKE IT SHIFTS,LUNGES FORWARD.WHEN GOING DOWNHILL ITS RPM GOES TO 4 TO 5 THOUSAD RPM.VERY UNSAFE .THE TRANSMISSION CONTROL MODULE NEEDS TO BE RECALLED ASAP!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446654January 7, 2022
AIR BAGS
On a number of occasions, a warning light came on stating "Passenger Airbag Off". Each time there was someone (usually my adult wife or daughter weighing 112lbs to $125lbs respectively) sitting in front seat in a correct position. The issue was first noticed about 2+ years ago. I had mentioned this to our dealership during an inspection but there was no firm explanation to the cause, or if it was really serious or not. They seem to indicate it was just a sensor glitch and that if there was a crash the system would work properly. I am not sure if they tested the car with a person in the front seat, and if they did, they may not have reproduced the issue because it doesn't happen with every drive. It happens sporadically. This issue happened again last week on a major interstate highway in the middle of a long drive with my wife in front seat. Again, the warning light came on "Passenger Airbag Off." About 15 or 20 minutes later it went off during the drive. Fortunately, there were no crashes, and therefore no injuries with any of these occurrences. Today I received a NHTSA safety recall notice from Audi of America on my 2nd car, which is a 2016 Audi A3, prompting me to make this report. The Safety Recall is 69BY - Passenger Occupant Detection System (PODS). (NHTSA: 21V198). This Audi safety notice describes "perfectly" what is happening with my 2015 Acura TLX. As in this report, the issue is sporadic, but happens fairly frequently when someone is in the front seat. Perhaps the Acura PODS is produced from the same company as the one in this Audi safety recall? In any case, I am fearful of having anyone in my front seat now. Since there is not a formal recall for my Acura, what recourse do I have so I can use my vehicle as intended? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444730December 22, 2021
POWER TRAIN, FUEL SYSTEM, OTHER
The contact owns a 2015 Acura TLX. The contact stated that while his son was driving at various speeds, the vehicle would shut off without warning. The contact had initially taken the vehicle to an unknown dealer in West Virginia which has since closed, and a software update was performed; however, the failure persisted. As the failure became more frequent, the contact drove the vehicle to another dealer where the mechanic was unable to diagnose the failure. The contact was also informed that the vehicle was not included in NHTSA Campaign Number: 19V060000 (Fuel System, Other) which the contact linked to the failure. The manufacturer was notified of the failure and provided the contact a case number. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441145November 20, 2021
FUEL/PROPULSION SYSTEM
The fuel pump appears to be malfunctioning. The car is basically inoperable when driving in any other mode besides Eco. From 10/5/21 - 11/19/21, I’ve filled my fuel tank 11 times and never received any errors or warning messages. I am willing to have the vehicle inspected to confirm by Acura.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437933October 24, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
The gears are very jerky i got this tlx at 70k miles and its been jerky ever since. Car looses power when turning from stop the steering get hard sometimes. Transmission chirping noises.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437211October 18, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car brake warning lights will flash when there is nothing in front of me, car keeps braking and losing power while driving on freeway for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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