Acura TLX Complaints (2015)

344 consumer complaints on file.

#11563473January 4, 2024
ENGINE, POWER TRAIN
I took my car to an Acura dealer because there was a noticeable increase in engine noise upon starting and at lower engine rpms. The dealer identified that the problem was related to a recall - NHTSA # 23v-751. He also informed me that it may be 3-4 months before Acura is ready ro rectify this problem. The problem has serious consequences and I would like Acura to rectify it much sooner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563217January 3, 2024
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
Multiple warnings occur on information screen. 1. Transmission system problem. 2. Blind spot info system problem. 3. Electric parking brake problem. 4. Emissions system problem. Transmission begins to slip and behave radically. RPM rev above normal as if it can't upshift. Dealer recently did service on transmission and replaced module. Also had recall service completed for stalling at intersections/full stop. Vehicle has had transmission issues throughout our ownership. approx. 6 yrs. bought used from dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562524December 29, 2023
ENGINE
I was driving, and my car started slowing down smoking under the hood with a loud noise under the hood like a knocking sounds. Then I heard a loud bang. Paid a tow company to tow my car to the shop mechanic found a large hole in the block. Last oil changed was 03/16/2023. I called acura to see if a recall had been reported after learning about other people having the same issues. It didn't seem normal for a car to blow a block that had oil in it and only 99,000 miles on the engine. Now my car is in the shop and I have been paying to get the engine replaced. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561822December 26, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact stated while driving 65 MPH, the engine overheated. The contact stated that the excessive engine temperature message was displayed. The contact looked under the hood and became aware that the coolant reservoir cap was disengaged. The vehicle was towed to the dealer. The vehicle was not repaired. The vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Coolant). The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557468November 29, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact stated while driving at approximately 25 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle lost power steering and braking functionality. The contact coasted the vehicle to a stop. The contact was unable to restart the vehicle and was unable to shift the vehicle out of park(P). The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine short block needed to be replaced. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the short block needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact received notification NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554091November 7, 2023
SERVICE BRAKES, STEERING, POWER TRAIN
I recently got my rotors replaced and the car stutter while braking. Also, this happened before I replaced rotors.. the transmission is slow and won't shift to merge highways. I don't know if its the transmission or the brake lines.. I guess it's the transmission trying to drop gears for engine braking and it starts stuttering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554092November 7, 2023
ENGINE
The emissions control warning come on every now and then.. and it goes by it self I have my car completely stock. No modifications... The emission control light come on the dash following parking brake system problem.. I have file another complaint on another form...and it goes away by itself.. I've check with my dealership and they have not responded me yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542082September 1, 2023
POWER TRAIN
Upon braking, when coming to a full stop, the transmission (ZF 9-speed automatic) makes a very hard downshift into 1st gear and causes the car to lurch forward. This issue appears to be worsening over time. The car is becoming more and more difficult and dangerous to drive due to this issue. The car was very recently brought into an Acura dealership (DCH Montclair Acura) to address this issue. They replaced the transmission fluid and conducted a general software update, but this issue continues to persist as before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541235August 28, 2023
FUEL/PROPULSION SYSTEM, AIR BAGS, ENGINE
My check airbag light came on. Also, when I'm driving, my car stalls in the middle of the road and is unable to move, and it keeps doing that. And it does not have a check engine light, but it keeps stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539359August 18, 2023
ENGINE
When driving my car it is switching from drive to neutral on the rd
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538318August 14, 2023
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated while driving at various highway speeds, the transmission randomly shifted into the neutral causing the vehicle to lose automotive power, decelerate, and failed to accelerate while depressing the accelerator pedal. During the failure several messages were displayed including the "Transmission Failure" message. The vehicle was towed to the local dealer who diagnosed that the transmission shifter was faulty, and a transmission computer software update was needed. The vehicle was repaired; however, immediately after retrieving the vehicle, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537609August 10, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
Unknown- Check TPMS System, Check Parking Brake System, Check Brake System, Park light, all came on and stays on. While driving car shut off multiple times, speed will reduce, car will hesitate and jerk when trying to pull off from stop light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527182June 15, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
For some time now, before I was aware of this service, my car warning lights indicate that there is an issue with my forward collision, my lane departure, and the lane keeping assistance. It further indiscretion to clean my front windshield. I do so, but the warning still remains. Then some time will pass and the warning goes off. This warning happens sporadically, even giving impression of some hesitation while accelerating, and other times with drag when breaking. I made mention ofv this concern once to my dealership, but they said because it was now out of warranty, the check for the problem world cost $200. But now after reading of similar issues with other cars on this site, I will pursue a check on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523143May 22, 2023
POWER TRAIN, ENGINE
My car shifts itself into neutral automatically at times while I am driving. It has even happened on the interstate. When this happens it also flashes lots of warning signals on the dash and will be stalled for 4-5 minutes, engine will not shut down, just cannot shift into reverse or drive. The Acura dealership had it all day and they were stumped so they did a software update. I have read this exact problem has happened with other Acura's this same year and model and it was crimped wiring harness of the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519907May 1, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The cars dash lights all keep coming on and I lose all power to the vehicle while driving. Check engine light and serveral others will illuminate and continue to flash the warning signs. Car takes what seems like forever to then get back into gear and drive. All of the lights stay on even after shutting the car off and turning back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518867April 25, 2023
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving at various speeds, the vehicle momentarily shifted into neutral and failed to immediately accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V640000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The local dealer was not notified. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505092February 2, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While driving approx 65 mph on a freeway the vehicle placed itself into neutral and decelerrated as multiple warnings flashed across dashboard. . . “Emissions System Problem”, “Transmission System Problem”, “Electric Parking Brake Problem”. I was able to pull off to the side of an exit ramp but once I put the car in PARK I could not shift into Drive. I could not safely drive/manuever my vehicle to a safer area putting myself and child at risk of being hit. I turned the car on/off multiple times to attempt to shift into Drive, but to no avail. I called the nearest Acura dealer which was in the next town over from where I was stranded. After many failed attempts I was able to put the car in Drive and move my vehicle to the closest road and off to the side but with the warnings still flashing. The last successful attempt I was able to put the car in Drive again and without any further warnings flashing on dashboard. Drove 20 minutes to the nearest Acura Dealer and was charged $300 for the diagnosis and update of 3 systems. Informed DTC Code P0657, actuator supply voltage circuit/open, was found prior to system updates: Transmission Control Module Update, PGM-FI Update, and ABS System Update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504608January 31, 2023
ELECTRICAL SYSTEM
The car was in motion then shifted into a different gear . I didn’t have have control of the gears. A digital “check transmission” warning flashed on the car dashboard. After 2 hours I removed the terminal from the battery in order to move the car. The car stopped in the middle of the road during this problem. Someone could've hit me from behind with my children in the car . One car was close enough to hit me but ended up swerving into a ditch to avoid hitting my car . I spoke to Marietta Acura Dealership in GA and was told there was no recall on my car .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487773October 3, 2022
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Visa transmission light engine light the car jerks when driving. Puts itself in neutral
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484064September 12, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
First item: vehicle keeps shutting off during idle while parked or while brake is depressed. It has happened multiple times. I've done some research and see there are several sites indicating issues with the fuel pump and vehicle stalling. Acura says there are no current recalls. I'm not the only person this is happening to. Second issue: vehicle has gone into neutral on its own while driving. At first I thought maybe I hit the neutral button by mistake and didn't think of anything but then the most recent was coming out if a gas station and pulled up to a stop sign and it went into neutral. I just bought this car on June 1st.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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