Acura TL Complaints

3,117 consumer complaints on file.

#10836189December 31, 2015
STEERING
2008 ACURA TL. CONSUMER WRITES IN REGARDS TO POWER STEERING FEED HOSE LEAK RECALL REPAIRS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPAIR HE PAID FOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817202December 31, 2015
AIR BAGS
AIRBAG INDICATOR LIGHT ON INSTRUMENT PANEL ILLUMINATES PERIODICALLY. DASHBOARD HAS DEVELOPED ONE SIGNIFICANT CRACK DIRECTLY OVER THE FRONT PASSENGER AIRBAG. I AM CONCERNED THAT THE COMBINATION OF THE AIRBAG INDICATOR LIGHT AND DASHBOARD CRACKS INDICATE A SAFETY ISSUE. IF THE AIRBAG WERE TO DEPLOY, IT MAY NOT DO SO APPROPRIATELY. THE CRACKS COULD CAUSE IT TO DEPLOY IN WRONG DIRECTION, RENDERING IT INEFFECTIVE OR DANGEROUS. ALSO, PIECES OF DASHBOARD COULD BREAK OFF IN EVENT OF AIRBAG DEPLOYMENT AND RESULT IN PROJECTILES THAT COULD INJURE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817236December 31, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE RPMS INCREASED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FILTER SYSTEM IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682302December 21, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER EXPERIENCED A HESITATION OR LAG WHEN TRYING TO ACCELERATE AT LOW SPEEDS AND THEN THE VEHICLE WOULD SURGED FORWARD IN A VIOLENT MANNER. THE CONSUMER STATED IT OCCURRED MORE OFTEN AT SPEEDS BETWEEN 8 TO 17 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810507December 15, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FOURTH AND FIFTH CLUTCH PLATES FAILED AND NEEDED TO BE REPLACED. ANOTHER INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10809146December 8, 2015
STRUCTURE:BODY
THE PASSENGER-SIDE SUBFRAME HAS MAJOR RUST AND SOME PARTS ARE RUSTED THROUGH. A MECHANIC AND FURTHER RESEARCH HAS NARROWED THE PROBLEM ON THE A/C CONDENSER HOSE DRIPPING ONTO THE METAL. THE DRIVER-SIDE PART OF THE SUBFRAME HAS MINIMAL SURFACE RUST. THIS PROBLEM IS COMMON AMONG HONDA ACCORDS AND ACURA TLS ALIKE, ACCORDING TO THE MECHANIC. $1500 TO REPLACE SUBFRAME WITH A USED PART, OR $2500 AT THE DEALERSHIP. WAS TOLD BY THE DEALERSHIP THE VEHICLE IS TOO DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807770December 1, 2015
POWER TRAIN
THERE HAS TO BE A RECALL ON 4TH GENERATION ACURA TL'S WITH THE 6 SPEED AUTO TRANSMISSION (MINE IS A 2012 SH-AWD TECH PACKAGE). MY CAR PRODUCES THE TACHOMETER JUMPING APPROXIMATELY 300-500 RPM WHEN CRUISING IN 5TH GEAR AROUND 35-45 MPH. THE TACH JUMP IS SO LARGE I ACTUALLY HAVE LOOKED AT IT WHILE DRIVING, IT'S DISTRACTING AND NEEDS TO BE FIXED, I AM WILLING TO BET IT'S THE TORQUE CONVERTER. CAR IS GOING TO ACURA DEALER ON 12/3/2015 FOR "DIAGNOSTIC TESTING:". BELOW IS A LINK TO A YOUTUBE VIDEO WHICH IS ALMOST IDENTICAL TO THE VIDEO ON MY CELL PHONE THAT THE SERVICE MANAGER WILL SEE THIS COMING THURSDAY (AROUND 19 SECONDS IN, THE CAR IS IN FIFTH GEAR AND DOES EXACTLY WHAT MINE DOES). READ THE ACURAZINE.COM FORUMS, THIS IS A HUGE PROBLEM AND ACURA IS HOPING THEIR CUSTOMERS IGNORE IT OR JUST PLAIN DON'T NOTICE IT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A-DWNEJ3G74.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807510November 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 ACURA TL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807173November 27, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO SHIFT FROM FIRST TO SECOND GEAR AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807119November 26, 2015
ENGINE
EXCESSIVE OIL CONSUMPTION HAS NOW LED TO 2 ENGINE REPLACEMENTS (THIS IS THE CARS 3RD ENGINE, ORIGINAL PLUS 2 REPLACEMENTS). I HAVE HAD 3 OIL CONSUMPTION TEST (OCT), ALL SHOWING THAT THERE WAS SIGNIFICANT CONSUMPTION. THE LOCAL ACURA DEALERSHIP (AUTO NATION ACURA OF SPOKANE (ANA)), IS UNABLE OF BEING TRUSTED AND INCAPABLE OF ANY SIGNIFICANT REPAIR SO I HAVE BEEN TRAVELING TO ANOTHER ACURA DEALERSHIP OVER 700 MILES AWAY FOR HONEST AND QUALITY WORK (ANA BOTCHED THE 2ND OCT AS THEY KNOWINGLY ADDED OIL RIGHT BEFORE MY 2ND TRIP TO THE OTHER DEALER). THANKFULLY FOR ME I CHECK MY OIL EVERY FILL UP AS REQUIRED BY THE OCT AND MARK IT'S LEVEL. UNFORTUNATELY FOR ME, THIS NEGATED THE SECOND TEST (EVEN THOUGH IT SHOULD A SIGNIFICANT LOSS, ANA OF SPOKANE DENIED TOPPING IT OFF). I THEN HAD TO DO THE 3RD OCT, AND IN 3 DAYS PUT THE REQUIRED MINIMUM 1,000 MILES REQUIRED AND RETURNED TO DEALER 2. AGAIN THERE FINDINGS SHOWED EXCESSIVE CONSUMPTION AND PUT IN THE 3RD ENGINE. BECAUSE THE REPLACEMENT TIME WAS LONGER THAN I COULD STAY, I FLEW HOME. THERE ARE MANY FORUMS OUT THERE WITH THOUSANDS OF PEOPLE HAVING THE SAME OIL CONSUMPTION ISSUE. IT IS A MANUFACTORS DEFECT WITH THE J37 MODEL ENGINE (ALSO USED IN MANY OTHER ACURA & HONDA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806481November 24, 2015
ELECTRICAL SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795247November 21, 2015
AIR BAGS
2006 ACURA TL DASHBOARD CRACKED ON THE PASSENGER SIDE FROM THE GLOVE BOX ALONG BOTH SIDES OF THE AIRBAG TO THE WINDSHIELD, WITH ADJACENT CRACKS. THESE CRACKS ARE A SAFETY CONCERN TO ME AS I BELIEVE IN THE CASE OF AN ACCIDENT THE AIRBAG WILL DEPLOY THROUGH THE WEAKEST LINK, I.E., THE AIRBAG WILL ATTEMPT TO FIND ITS WAY THROUGH THE CRACK INSTEAD OF WHERE IT NORMALLY GOES! I TRUSTED IN ACRA AS I HAVE AN ACURA MDX AS WELL. ALSO THE HOMELINK SYSTEM WAS DRAINING THE BATTERY AND ALWAYS CAUSED STARTING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795007November 20, 2015
POWER TRAIN
MY 2004 ACURA TL HAS RECENTLY BEEN EXPERIENCING ISSUES WHERE THE TRANSMISSION WOULD LOCK UP WHILE DRIVING, POTENTIALLY LEAVING MYSELF AND MY PASSENGER(S) SUSCEPTIBLE TO A VEHICULAR CRASH AND RENDERING THE VEHICLE IMMOBILE. WHILE CHECKING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE U.S. AUTOMOTIVE RECALL AND ACURA WEBSITES, I SAW THAT THERE HAD BEEN A RECALL (00-04 CL & TL A/T RECALL) FOR THE 'EXACT SAME ISSUE' I WAS HAVING WITH MY ACURA. I THEN PROCEEDED TO CALL THE 1800 NUMBER THAT WAS ON ACURA'S WEBPAGE. UPON CALLING THIS NUMBER, I WAS INSTANTLY MET WITH RESISTANCE ABOUT THE RECALL AND WAS GIVEN THE RUN AROUND ABOUT THE APPROPRIATE PERSON TO SPEAK WITH REGARDING THIS ISSUE. I WAS SPECIALLY TOLD THAT MY CAR WAS NOT IMPACTED BY THIS RECALL AND ACURA WOULD NOT HONOR THE SAFETY DEFECT THAT POTENTIAL AFFECTED 1,099,796 UNITS ACCORDING TO THE RECALL SUMMARY THAT IS DISPLAYED ON ALL THREE WEBSITES PREVIOUSLY MENTIONED. WHEN I REQUESTED TO SPEAK WITH A ZONE MANGER OR SOMEONE THAT WOULD LOOK INTO MY INQUIRY, I WAS PUT ON HOLD FOR 20 MINUTES, ONLY TO SPEAK WITH A CUSTOMER SERVICE AGENT BY THE NAME OF JULIAN. JULIAN REITERATED THAT MY ISSUE WAS NOT APPLICABLE TO THE RECALL AND SUGGESTED THAT I TAKE THE VEHICLE TO AN ACURA DEALERSHIP AT MY OWN EXPENSE. I INFORMED JULIAN THAT I WAS NOT PLEASED WITH HIS DECISION TO DISMISS MY INQUIRY AND I REQUESTED HIS CONTACT INFORMATION TO FILE A FORMAL COMPLAINT, WHICH HE REFUSED TO GIVE ME. I AM REACHING OUT TODAY BECAUSE MY VEHICLE HAS BEEN AFFECTED BY NHTSA RECALL NUMBER: 04V-176 AND I HAVE NOT RECEIVED THE CUSTOMER SERVICE THAT ANYONE WOULD FIND ACCEPTABLE IN RESOLVING THIS ISSUE. I WOULD LIKE FOR MY VEHICLE TO BE REPAIRED BY ACURA AT NO EXPENSE TO ME AND FOR SOMEONE AT ACURA TO FOLLOW UP WITH ME BY THE END OF THIS WEEK WITH A RESOLUTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794571November 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE "AIR BAG SYSTEM MAY NOT FUNCTION PROPERLY, PLEASE CONTACT YOUR LOCAL DEALER'' MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT PREVIOUSLY NOTICED A FRACTURE ON THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 1/12/16 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794655November 18, 2015
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THE VEHICLE HAD FOUR 4 TO 12 INCH CRACKS OVER THE DASHBOARD NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 204,000. UPDATED 02/02/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790239November 13, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE ON, THE VSA WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE VSA WARNING INDICATOR REMAINED ILLUMINATED FOLLOWED BY THE ILLUMINATION OF THE ABS WARNING INDICATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VSA MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790289November 13, 2015
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED, I CALLED ACURA CLIENT RELATIONS REFERENCE # 04258828 AND THEY TOLD ME THE VEHICLE HAS EXCEEDED WARRANTY COVERAGE, REPAIR COSTS ARE RELINQUISHED TO THE OWNER. I PURCHASED THE VEHICLE BRAND NEW IN 2005 AND NOW THE MILEAGE IS 103000.00 NOW. THE DASHBOARD CRACK STILL CONTINUE AND WILL GET WORSE LATER ON. I DON'T THINK THIS SHOULD HAPPENED TO THE NAME BRAND CAR ACURA ! I DID A RESEARCH ON INTERNET AND FOUND OUT SO MANY PEOPLE HAD A SAME PROBLEM. AND WHY IS NO RECALL ? THIS IS TO PROTECT VEHICLE OWNERS SAFETY TO SAFE LIFE IF THE CRACK CONTINUE ON AND IT WILL EFFECTING THE DASHBOARD AIRBAG ! I NEVER SEEN THIS BEFORE AND VERY DISAPPOINTED WITH ACURA. I DON'T KNOW WHEN THIS HAPPENED , I JUST NOTICED LAST MONTH. OCT 2015? PLEASE HELP THANKS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789934November 12, 2015
POWER TRAIN
WHILE SHIFTING FROM 2ND TO 3RD GEAR, THE 3RD GEAR DOES NOT FULLY ENGAGE, IT POPS BACK INTO NEUTRAL. I THEN HAD TO SHIFT BACK TO 2ND AND BACK INTO 3RD GEAR (WHICH WAS SUCCESSFUL). THIS HAPPENS MULTIPLE TIMES A WEEK. THIS IS VERY DANGEROUS AS YOU ARE PUT INTO NEUTRAL IN THE MIDDLE OF TRAFFIC. ACURA HAS ISSUES A TSB FOR THE PREVIOUS GENERATION TL, BUT NOT THIS GENERATION EVEN THOUGH MANY CUSTOMERS HAVE HAD THE SAME ISSUE. ACURA REFUSES TO DO ANYTHING ABOUT IT UNTIL THEY CAN REPLICATE IT THEMSELVES. THIS IS NEARLY IMPOSSIBLE AS IT IS AN INTERMITTENT ISSUE THAT DOES NOT HAPPEN EVERY SINGLE TIME. THERE ARE NO ISSUES WITH ANY OTHER GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790000November 12, 2015
SERVICE BRAKES
VSA/ABS MODULE FAILURE. ABS, VSA AND BRAKE LIGHTS COME ON DASH BOARD. TOLD POTENTIAL ISSUE COULD BE BRAKES COULD LOCK UP SO NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789702November 10, 2015
AIR BAGS
THE SRS LIGHT STAYS ON. DOES NOT RESET. MALFUNCTION IN AIR BAG SYSTEM. THERE NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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