Acura RL Complaints

422 consumer complaints on file.

#10260651March 4, 2009
ELECTRICAL SYSTEM
SWITCH WOULD FAIL TO ENGAGE AFTER STARTING. I HAD TO HOLD THE SWITCH BETWEEN START AND ON IN ORDER TO MAINTAIN ENGINE RUNNING. DROVE 70 MILES LIKE THAT UNTIL I REACHED HOME. IT DID IT ONCE BEFORE TWO YEARS AGO, BUT AFTER SPRAYING WITH CLEANER IT STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259745February 24, 2009
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 ACURA 3.5RL. APPROXIMATELY 2 TO 3 WEEKS AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THE SRS WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE FUSES WERE DEFECTIVE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY FOUR WEEKS LATER. THE FAILURE HAS OCCURRED INTERMITTENTLY FOR THE PAST SEVEN YEARS. IN APRIL OF 2008, THE CONTACT RECEIVED A NOTICE INFORMING HER TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE OCCUPANT POSITION DETECTION SYSTEM (OPDS) REPLACED. A DIAGNOSTIC TEST WAS PERFORMED AND THE DEALER STATED THAT THEY ONLY NEEDED TO REPLACE THE SENSOR, BUT NOT THE CONTROL UNIT. THE VEHICLE WAS REPAIRED; HOWEVER, THE SRS INDICATOR BEGAN ILLUMINATING ON THE INSTRUMENT PANEL APPROXIMATELY THREE WEEKS LATER. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259711February 23, 2009
AIR BAGS
THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM) LIGHT CAME ON AND I TOOK THE VEHICLE TO THE DEALER. THEY FOUND AN ERROR CODE 15-1 AND THEY RESET THE LIGHT BUT SAID THEY DID NOT FIND ANYTHING WRONG WITH THE SRS SYSTEM. I FOUND ANOTHER COMPLAINT (#10251604) AND HAVE THE SAME QUESTION WHY THIS IS NOT REGARDED AS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258542February 13, 2009
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM
CONSTANT REPAIR AND REPLACEMENT OF BRAKE ROTORS. THE ROTORS HAVE TO BE RESURFACED EVERY 8 TO 10,000 MILES AND THEN REPLACED. I HAVE MY CAR SERVICED REGULARLY WITH THE SAME GARAGE AND CAN'T UNDERSTAND WHY THESE ROTORS CONTINUE TO WEAR. I HAVE A 1993 NISSAN MAX THAT HAS NEVER NEEDED ROTOR REPAIR. ALSO, THE SRS AND SIDE AIRBAG LIGHTS COME ON, I TAKE IT TO THE DEALER AND THEY CLEAR THE LIGHTS SAYING NOTHING IS WRONG. HOW ARE YOU TO KNOW IF THIS IS A SERIOUS ISSUE WHEN ALL THEY DO IS CLEAR THE LIGHTS??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255952January 22, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
1998 ACURA AND OTHER HONDA VEHICLES INTERIOR DOOR HANDLES ON DRIVERS SIDE FAILS NOT ALLOWING DRIVERS TO EGRESS THE VEHICLE. YOU CANT OPEN THE DOOR FROM INSIDE. THE ONLY WAY OUT OF THE VEHICLE IF SITTING IN THE DRIVERS SEAT IS TO HAVE SOMEONE OPEN THE DOOR FROM THE OUTSIDE. ACURA REFUSES TO FIX STATING VEHICLES ARE OUT OF WARRANTY. IF VEHICLE IS STUCK FROM OPPOSITE SIDE THERE IS NO WAY TO EGRESS VEHICLE YOU ARE TRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255196January 15, 2009
VEHICLE SPEED CONTROL
CAR ACCELERATES SPONTANEOUSLY WHEN BRAKE PEDAL IS DEPRESSED AND CAR IS SLOWING FOR TRAFFIC OR TRAFFIC LIGHTS, DIFFICULT TO STOP FORWARD MOTION WITH BRAKE PEDAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10251604December 12, 2008
AIR BAGS
2001 ACURA RL. SRS LIGHT IS ON. DEALER CHECKED AND FOUND PROBLEM WITH OPDS UNIT AND SENSOR AND REPLACED. AFTER REPLACEMENT, RE-INITIALIZED THE SYSTEM BUT THE SRS STAYS ON. NOW, TURN OUT THAT THE SRS CONTROL UNIT IS BAD. DEALER SAID IT WILL COST APPROX $2000 TO REPLACE THE SRS CONTROL UNIT. WHY SRS CONTROL UNIT IS NOT CONSIDERED A SAFETY ITEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247205October 30, 2008
ENGINE AND ENGINE COOLING
CAR WILL NOT CRANK EVERY TIME. WE THOUGHT IT WAS THE BATTERY AND PUT A NEW BATTERY IN AND IT WORKED FINE FOR ABOUT A WEEK AND THEN STARTED ALL OVER AGAIN. I TALKED WITH ACURA OF MEMPHIS AND THEY SAID IT COULD NOT BE FIXED. THEY SAID THAT THE 97 3.5 RL DOES THAT SOMETIME AND THAT IT HAS NOT HAPPENED TO ANY OTHER ACURA VEHICLE. THEY SAID NOT TO WORRY ABOUT IT. IT MAY NOT CRANK AT FIRST, BUT IT WILL ALWAYS CRANK EVENTUALLY. THAT IS ONE HELL OF A WAY TO DEPEND ON YOUR CAR. I PUT UP WITH IT FOR SEVERAL MONTHS AFTER THIS UNTIL ONE DAY MY WIFE GOT STRANDED FOR A LONG TIME AND WAS VERY UPSET. SO AFTER ABOUT AN HOUR THE CAR FINALLY CRANKED AND SHE GOT HOME. THIS IS VERY UNSATISFACTORY. I CALLED THE SERVICE MANAGER AT ACURA OF MEMPHIS AND TOLD HIM WHAT THE MECHANIC HAD TOLD ME ABOUT IT NOT BEING ABLE TO BE FIXED AND HE SAID THAT WAS NOT RIGHT. HE KNEW THEY COULD FIX IT. SO, I TOOK MY WIFE'S CAR TO THEM AND THEY KEPT IT FOR THREE WEEKS. AFTER THREE WEEKS, THEY CALLED AND SAID THEY TRIED IT EVERY DAY AND IT CRANKED FINE EVERY TIME. WE ASKED IF THEY DROVE IT AROUND BECAUSE IT LOOKED TO US AS IF IT HAD NOT BEEN MOVED. THEY SAID YES, BUT WE DID NOT REALLY BELIEVE IT. MY WIFE PICKED THE CAR UP YESTERDAY, LEFT MEMPHIS AND DROVE TO A SHOP IN BARTLETT. WHEN SHE CAME OUT, IT WOULD NOT CRANK. FINALLY AFTER ABOUT 10 MINUTES, IT CRANKED. WHAT IF SOMEONE HAD BEEN TRYING TO ASSAULT HER AND SHE COULD NOT GET THE CAR CRANKED TO GET AWAY. THIS IS NOT ACCEPTABLE IN OUR MINDS. WE HAVE DRIVEN ACURA'S FOR OVER 15 YEARS AND HAVE SENT MANY CUSTOMERS TO BUY ACURAS BECAUSE OF OUR SATISFACTION WITH THE VEHICLES. PLEASE DO THE RIGHT THING AND EITHER FIX THIS CAR OR GIVE MY WIFE A NEW CAR THAT WORKS. I KNOW THAT MAY SOUND RIDICULOUS, BUT I CAN PROMISE YOU THAT THIS SMALL EXPENDITURE ON ACURAS PART WILL SERVE YOU MUCH BETTER THAN THE BAD PRESS WE WILL GIVE ABOUT ACURA AND ITS FAILURE TO BE ABLE TO LIVE UP TO ITS WORD THAT THE CAR CAN BE FIXED. THANK YOU VERY MUCH FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238156August 14, 2008
EQUIPMENT ADAPTIVE/MOBILITY
NOTE: 2009 ACURA NOT YET AVAILABLE ON "PULL DOWN" MENU- SO I LISTED 2008.... ENTERING DIVIDED HIGHWAY ON "CLOVERLEAF" ENTRY, APPROX 38 MPH, APPROX 4/5 OF CURVED ENTRY DRIVEN, CAR (2009 ACURA RL) BEGAN TO FISHTAIL, REMOVED FOOT FROM ACCELERATOR, PROBLEM GOT WORSE, BRAKING AND STEERING INEFFECTUAL, "SH" HANDLING, CRASH AVOIDANCE SYSTEMS PRECLUDING DRIVER INITIATED ATTEMPTS OR ALLOWING DRIVER TO BRING CAR UNDER CONTROL. RESULTING IN DAMAGE IN COLLISION WITH GUARD RAIL, FRONT AND REAR. MANUFACTURER HAS PERFORMED "INVESTIGATION" AND CAREFULLY EXAMINED CAR/ DOWNLOADED COMPUTER "HISTORIC" INFO AND SAYS UP TO OEM SPEC/ DESIGN. I SAY THERE IS STILL A PROBLEM THAT NEEDS TO BE ADDRESSED. I HOPE A RECALL IS ISSUED OR CHANGES MADE BEFORE SERIOUS INJURIES OCCUR 2009 ACURA RL *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10237807August 12, 2008
AIR BAGS
2001 ACURA 3.5 RL SRS LIGHT ELLUMINATES OPDS SENSOR OR MODULE ARE REPLACEABLE UNDER WARRANTY BUT OPDS BRAIN OR UNIT IS NOT COVERED AND THIS IS THE PART THAT IS CAUSING THE SRS LIGHT TO ELLUMINATE. DEALER SAYS IT IS FAULTY AND CAN NOT BE REPLACED FREE. SO NOW I HAVE NO AIR BAGS IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234009July 11, 2008
FUEL SYSTEM, GASOLINE
THE CAR LOST POWER AND ENGINE STALLED IN THE MIDDLE OF FREEWAY. ENGINE WAS SHUT DOWN, AND WARNING LIGHTS CAME ON. ON THE CENTRAL MONITOR DISPLAY, CHECK ENGINE LIGHT CAME ONE, EMISSION FAILURE LIGHT, AND SH-AWD (SUPER HANDLING ALL WHEEL DRIVE SYSTEM) FAILURE NOTICES. I DIDN'T WANT TO WAITING 3-5 HOURS FOR TOWING (EARLIES THAT ACURA CAN PROVIDE) IN 115 DEGREES HEAT, SO I KEPT ON TRYING TO START THE VEHICLE AGAIN. IT STARTED AFTER LIKE 30 ATTEMPTS, BUT THE ENTIRE CAR, INCLUDING INSIDE CABIN, SMELLED LIKE FUEL. DEALER IS SAYING IT'S THE FUEL PUMP, BUT CAN'T GUARANTEE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10232412June 26, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE WAS LOCALLY PARKED. THE INTERIOR REAR VIEW MIRROR ON MY 2000 ACURA RL HAS LEAKED CORROSIVE MATERIAL FROM INSIDE THE MIRROR ITSELF. NOTE: IT IS ORIGINAL EQUIPMENT WHICH HAS AN AUTO DIMMER FEATURE. CURRENTLY IT IS DIFFICULT TO SEE OUT OF AND THE LIQUID IS CORROSIVE ACCORDING TO THE DEALERSHIP. MOST NOTABLE: THIS MIRROR-ISSUE SEEMS TO BE WIDESPREAD THROUGHOUT THE ACURA COMMUNITY (EVEN ON NEWER MODELS) WHICH LEADS ME TO BELIEVE THE MIRRORS ARE DEFECTIVE. I CONTACTED THE MANUFACTURER AND THEY WILL NOT REPLACE THE MIRROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230865June 12, 2008
ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2000 ACURA 3.5RL. WHEN THE CONTACT STARTED THE IGNITION, THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT FAILED TO DIM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE SRS WAS REPROGRAMMED. THE SRS FAILURE HAS RECENTLY RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR THE SECOND TIME WITHIN A YEAR FOR THE SAME FAILURE. THE MECHANIC STATED THAT THE VEHICLE'S STABILITY ASSISTANCE SYSTEM MODULE NEEDED TO BE REPLACED AT THE COST OF $2,000. THIS REPAIR MUST BE PERFORMED IN ORDER TO DETERMINE THE MALFUNCTION IN THE SRS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 64,685 AND CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230420June 10, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE REAR VIEW MIRROR IN MY WIFE'S 1999 ACURA RL HAS A LIQUID SUBSTANCE SLOSHING AROUND INSIDE. MY WIFE WAS COMPLAINING OF A HEADACHE THAT DAY WHEN SHE CAME IN, AND, NOT KNOWING THE CONTENTS OF THE MIRROR, I REMOVED IT FOR FEAR THAT IT WOULD LEAK. THE DEALERSHIP QUOTES $300+ TO REPLACE, WHICH I FEEL IS UNREASONABLE FOR THE TYPE OF PART WE'RE TALKING ABOUT. I LOCATED OTHER CONSUMERS WHO HAD THE SAME PROBLEM, EXCEPT THAT THEY LEFT THEIR MIRROR IN PLACE AND IT EITHER LEAKED OR EXPLODED. APPARENTLY THE LIQUID INSIDE THE MIRROR IS CORROSIVE BECAUSE IN EVERY CASE THE INTERIOR OF THE CAR WAS RUINED WHEREVER THE SUBSTANCE CAME IN CONTACT WITH IT. I THEN CONTACTED THE MANUFACTURER OF THE MIRROR BUT THEY HAVE SO FAR IGNORED MY CALLS AND EMAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230439June 10, 2008
SEAT BELTS
ACCURA ISSUED A WARRANTY EXTENSION TO CORRECT PROBLEM IF THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM INDICATOR) LIGHT STAYS ON. WHEN CAR BROUGHT IN FOR WHAT WAS DESCRIBED AS A FREE OF CHARGE REPAIR I WAS TOLD ONLY 2 OF THE 3 BROKEN SYSTEM COMPONENTS WAS COVERED AND THAT THE REPAIR WOULD COST $1,150. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222588March 28, 2008
TIRES
TL*THE CONTACT OWNS A 2008 ACURA RL. THE VEHICLE HAS MICHELIN RADIAL X TIRES. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DROVE OVER A DEEP POTHOLE AND THE TIRE PRESSURE ICON ILLUMINATED. THE VEHICLE WAS DRIVEN TO A DEALER AND THE CONTACT DISCOVERED THAT A TIRE WAS MISSING. THE DEALER COULD NOT DETERMINE WHY THE TIRE DETACHED FROM THE VEHICLE, BUT STATED THAT THE TIRE'S DISTANCE FROM THE GROUND PLAYED A ROLE. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 2,600. UPDATED 04/25/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216699February 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 ACURA RL. WHILE PULLING INTO A PARKING SPACE AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO FOUR PARKED VEHICLES. THERE WERE NO INJURIES. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED; HOWEVER, THEY DID NOT INVESTIGATE THE FAILURE. THE ACCELERATION FAILURE ALSO OCCURRED WITH THE CONTACTS 1986 ACURA LEGEND, WHICH WAS CAUSED BY A STUCK BUTTERFLY VALVE. POLICE REPORT NUMBER 08-007317 WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 104,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10215905January 24, 2008
ELECTRONIC STABILITY CONTROL (ESC)
HANI ANTON BRAMPTON, ONTARIO CANADA L6Y 4R4 ACURA 2002 RL PURCHASED NEW FROM ACURA 2000 BRAMPTON, ONTARIO, CANADA IN 2003 VSA (VEHICLE STABILITY ASSIST) ACTIVATES PREMATURELY CAUSING LOSS OF CONTROL OF MY CAR. THIS HAPPENS AT ANY SPEED AND TYPE OF ROAD CONDITIONS (DRY OR WET PAVEMENT). I HAVE TAKEN THE PROBLEM TO THE DEALER AND THEY ARE OF NO HELP. NOTE THE VSA ACTIVATES AT ANY TIME AND WITH NO WARNING AND AT ANY SPEED INCLUDE HIGHWAY/FREEWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215924January 24, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V551000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE WAS NOT GRANTED A LOANER VEHICLE TO USE DURING THE ALLOTTED REPAIR TIME. THE CONTACT IS DISABLED AND FELT THAT SHE SHOULD HAVE RECEIVED A LOANER VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 27,185.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207956November 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 ACURA RL. THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE WHEELS WHEN THE BRAKE PEDAL WAS DEPRESSED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. HE DID NOT HAVE THE BALL JOINTS REPLACED BECAUSE THEY WERE REPLACED AT 70,000 MILES. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 143,000. UPDATED 01-29-08. *KB UPDATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura RL