Acura RDX Complaints

2,183 consumer complaints on file.

#11727346March 26, 2026
EXTERIOR LIGHTING
Headlights are extremely dim even when replaced with new bulbs. Issue has progressively worsened over years. Vehicle is unsafe to drive in the dark. Was informed I need new headlights housings from my local mechanic due to internal reflector failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726756March 24, 2026
POWER TRAIN
The contact owns a 2017 Acura RDX. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly sputtered, and the transmission warning light illuminated. The vehicle was taken to an independent mechanic, and DTC: P0741 was retrieved. The mechanic determined that the torque converter clutch had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, where the same diagnostic results were provided. The contact was informed that the torque converter clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,477.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726869March 24, 2026
UNKNOWN OR OTHER
REAR WINDOW OF 2019 ACURA RDX SHATTERED SPONTANEOUSLY WITHOUT MANIPULATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726239March 23, 2026
UNKNOWN OR OTHER
Rear window shattered without cause. First incident occurred on March 26, 2024 for which I replaced the rear window. The second incident occurred on February 18, 2026. The defect occurred in exactly the same pattern and place (near the windshield wiper) and shattered the entire rear window both times. During both instances there was cold weather and rain. I do not think that this is a coincidence and luckily did not occur while I was driving or had my child in the car. I have found evidence online that I am not the only one with this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726237March 22, 2026
VISIBILITY/WIPER
Rear windshield shattered while driving, with no impact. That is a dangerous risk that could go terribly wrong with other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725540March 19, 2026
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
The contact owns a 2021 Acura RDX. While driving at an undisclosed speed, there was an abnormal gunshot sound coming from the vehicle. The vehicle was driven to the residence. The contact inspected the exterior of the vehicle but found no failure. The contact stated that the following day, while driving at an undisclosed speed, the panoramic roof glass shattered, and glass shards fell inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725295March 18, 2026
UNKNOWN OR OTHER
I own a 2019 Acura RDX Advance with a head-up display (HUD). The HUD projection surface suddenly became warped and cracked after sun exposure. This was not gradual deterioration or normal wear and tear—it happened abruptly. The resulting distortion directly affects the clarity of the HUD and creates visual interference in my forward line of sight. This impacts my ability to clearly see the road and can be distracting while driving, creating a potential safety hazard. This appears to be a known issue reported by other owners of the same vehicle model, suggesting a defect in materials or design that cannot withstand normal environmental conditions like sunlight. Despite this, the manufacturer has denied goodwill assistance for repair. I am submitting this complaint because this defect affects driver visibility and may increase the risk of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724839March 17, 2026
UNKNOWN OR OTHER
The hatch window of the car broke spontaneously while parked. There were no debris or damage made to it. The glass broke right above the window shield wiper and the rest of the window was intact with spider web like shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724251March 14, 2026
UNKNOWN OR OTHER
The back windshield has cracked on two occasions in the span of six months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724008March 13, 2026
POWER TRAIN
Transfer case is defective and Acura is refusing to fix it under warranty. Says it’s’normal’ for the AWD system to leak causing destruction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723739March 12, 2026
EXTERIOR LIGHTING
My main headlights became DIM after 7 years of ownership. I have gone to the Dealership and had BOTH bulbs Replaced with No Visible Improvement in the Brightness. Given the age of my car, I've also had the Lenses Polished to ensure there's no significant Film on the Outside. Again... No Improvement in the Brightness of the lights. I asked the techs at the Shop about the problem and they said they haven't seen any systemic problems. I'm concerned as this is a Safety Issue and my work does have me driving at night on occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723769March 12, 2026
UNKNOWN OR OTHER
Rear windshield shattered while car was parked. Entered car, closed door, hit start button - rear windshield spontaneously shattered. Called dealership where RDX was purchased - They recommended contacting Client Services. Filed complaint with Acura Client Relations - received case#. Took vehicle to a local dealership per their instruction - sent report to Acura. It's been 3 days - no resolution - no case manager assigned - no loaner supplied. No prior issues to note with windshield. Did see many issues such as this one online. Getting the run-around from Acura.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723690March 11, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Acura RDX. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 92,551. The Carfax Report sent from the dealer indicated that the mileage was 93,000. After retrieving a Carfax Report, the mileage was 162,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723244March 10, 2026
EXTERIOR LIGHTING
The low beam headlights are very dim and this causes reduced / no visibility while driving at night. While driving in the dark, it is impossible to see anything on the road ahead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723390March 10, 2026
POWER TRAIN
Three weeks ago when New York had the two big snow storm and the road condition was really bad, my Acura RDX unexpectedly pop up warning message that says disabling of AWD (switching to FWD). This happened every time when it snow and will disappear when the weather is good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723432March 10, 2026
ENGINE
My 2020 vehicle lost all power when I was attempting to pass an 18-wheel trailer on the expressway. I took it to the dealership which was less than a mile away. They told me I needed a head gasket replacement @$6500. They replaced the HG and it ran great for 5-6 months. Then exact same thing happened again on expressway. It was another head gasket. After searching online I found a lot of history on my vehicle where the 2.0L turbo engine was failing prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722484March 6, 2026
STRUCTURE:BODY, VISIBILITY/WIPER
On March 5, 2026 my son and I were sitting parked in my 2019 RDX A-Spec SUV when we heard a loud cracking sound and my rear windshield shattered. We got out of the car and did not see anyone or anything nearby that could have impacted the windshield. There were no objects on the ground or inside of the car that could have caused the break. I called 911 to get emergency assistance because at the time we weren't sure whether it was possible that someone had thrown or shot something at our car. I also called my insurance company while onsite to file a claim. The police arrived and could not find any sign of foul play but noted a comment report to document the incident. We had to drive the car home with shattered glass falling into our car as we drove very slowly home. We were shaken and very confused as to why and how this could have happened. When I got home I Googled, "RDX" and before I could type in anything else, HUNDREDS of customer complaints including news coverage of the very same incident I experienced showed up. Acura/Honda KNEW about this and had issued Service Bulletin (22-014) on 10/28/2022 but never directly informed customers that this could happen. There is no recall, no light indicators, no warning. I was in the car with my son. We could have been on the highway or anywhere when our windshield shattered. I contacted an Acura Dealership and they indicated that I was responsible as the customer. Now, I am having to pay $500 out of pocket in order for my insurance to cover the damages. This may also cause my insurance rate to increase. This is a terrible safety issue and Honda/Acura failed to inform customers and take responsibility for a known, well-documented safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722214March 5, 2026
VISIBILITY/WIPER
The rear window on the hatch shattered without any trauma to the glass. It was completely unexpected and there was immediately a hole in my rear window. There were no obvious defects in the glass and again, no trauma to the window prior to it shattering. The car was parked in the garage when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722255March 5, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered glass into the cabin. This posed an immediate risk of laceration and eye injury to the occupants, as well as a significant distraction/startle hazard that could have resulted in a collision if the vehicle were in motion. Confirmation: The failure was inspected and confirmed by McGrath Acura of Westmont on February 27, 2026. The dealership acknowledged the existence of TSB 22-014 and the defect in the defroster grid but has not yet provided a full remedy. Manufacturer Inspection: The vehicle is an Acura Precision Certified unit. A formal case has been opened with Acura Client Relations (Case #16209033), and photos of the failure have been provided to them. Warning Symptoms: There were no warning lamps or symptoms prior to the failure. The glass imploded suddenly and without external impact while the vehicle was stationary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722267March 5, 2026
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated that after entering the vehicle and pressing the engine start button, there was an abnormal sound coming from the vehicle. Immediately following the sound, the rear window shattered without impact. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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